LCBB5004 Managing People: Atypical Contracts at Superstore LTD

This essay provides an analysis of atypical employment contracts, such as zero-hour, part-time, and term-time working arrangements, within the context of Superstore LTD. It discusses the increasing prevalence of these contracts and examines their benefits and disadvantages for both employers and employees. The essay covers aspects like flexibility, cost reduction, employee morale, and potential drawbacks like income insecurity and staffing challenges. It also highlights the importance of employment contracts in defining roles and responsibilities within an organization, concluding that flexible working arrangements can enable businesses to operate more effectively.

Superstore
LTD

INTRODUCTION.................................................................................................................................3
MAIN BODY........................................................................................................................................3
CONCLUSION.....................................................................................................................................8
REFERENCES......................................................................................................................................9

Question 2: The use of atypical employment contracts (zero hours, part time, term time
working etc) has grown in recent years. Discuss, using examples from the company that you
have chosen, the benefits and disadvantages of these types of contracts for both employers
and employees.
INTRODUCTION
Each and every employee have contract with their employers as well as contract is an
agreement which set out employee’s rights, responsibilities, duties and employment
conditions (Wang and et. al., 2016). All these are important term and included within contract
as well as for employer and employees it is important to stick towards contract until it will
get ends. There are several type of contract such as Zero hours, part time, term time working
and many more.
This report is based on Holiday Inn which is British-owned American brand of hotels.
Respective hotel was founded in 1952 and founder was Kemmons Wilsom. It is
headquartered in Denham, Buckinghamshire, United Kingdom and serving several such as
Americas, Europe, Middle East, Africa and Asia-Pacific. This assignment will going to
discuss use of employment contract and how its growing in recent years. Along with this,
advantages and disadvantages of different type of contract for both employees as well as
employers also elaborate.
MAIN BODY
Employment contract is agreement entered within an employer’s as well as employee at the
time when employee is hired. In addition to this, entire contract outlines exact nature of their
business relationship as well as what will be compensation amount of personnel in exchange
of specific work which they perform in company (Gallani and et. al., 2019). In addition this,
Each and every employee have contract with their employers as well as contract is an
agreement which set out employee’s rights, responsibilities, duties and employment
conditions. All these are important term and included within contract as well as for employer
and employees it is important to stick towards contract until it will get ends. There are several
type of contract such as Zero hours, part time, term time working and many more. Apart from
this, employment can be in written or verbal both. Holiday Inn, is part of hospitality industry

which require employees with flexible working hours so they can conduct their operations in
more effective manner without facing any difficulties.
In relation of Holiday inn, it is important for them to design there employees contract in
appropriate manner while hiring candidates (Dagan and Heller 2019). As it has been
discussed above that contract can be written or verbal both but Holiday inn using written
contract as it have legal proof in future. There are some specific terms which respective hotel
have to involve in their employment contract but these vary by the state and type of
employment (Terms included in employment contract, 2019). Explanation of these are as
follows :-
 Identification of the candidates which included in some cases as well as addresses and
other identifiers are also involved.
 Effective agreement date
 Type of employment which can be full time, Zero hour, part time, term time working
and many more (Smits, 2017). Along with this type of services provided by employee
will also included in it.
 Duties of employees including ethical actions and professional licenses maintenance.
 The extent of services which involve day as well as hours of working.
 Benefits which company will provide to employees also include which may be
specific or the agreement may refer to staff handbook or other benefits listing for each
and every personnel.
Apart from this, several other terms are also included within employment contract which an
organisation include while hiring employees. From last few years way of working has
changed which result in introducing several type of employment contract because nowadays
student also work on part time basis as well as zero Hours (Marica, 2018). The scenario of
employee contract has been totally changed because each and every individual is working in
some manner for getting better lifestyle. In relation of Holiday Inn , they are also hiring
employees on different contract basis for effective working of their company and fulfilling
customers needs in more appropriate way. Thus, there are several type of employment
contract on the basis of which company is hiring staff members. Each of them have various
advantages as well as disadvantages of employees and employers both (Lu and et. al., 2016).
Explanation of these are as follows :-

Part time employment contract – It is an type of employment contract which carries
few working hours per week in comparison of full time job. When an employee work less
that 30 or 35 hours per week then it will be consider as part-time working (Dolan, 2017). As
per the international labour organisation, in past 20 years number of part time worker get
enhanced one-fourth within most developing nations excluding United States. There are
numerous explanations behind working low maintenance, including the craving to do as such,
having one's hours cut back by a business and being not able to get an all day line of work.
The International Labour Organization Convention 175 necessitates that low maintenance
labourers be dealt with no less well than all day labourers. Sometimes the idea of the work
itself may necessitate that the representatives be ordered part as low maintenance labourers.
Holiday Inn, is also hiring part time employees generally for night shift because in hospitality
sector their is required of staff 24 hours for serving customers in well manner. Students who
go to colleges in morning get easily ready for doing night shift.
Advantages and disadvantages of part time employment contract for employers
Advantages Disadvantages
 Employers will get attracting
application from wider employment
pool (Julià and et. al., 2017).
 Company will be able to retain valued
employees who will not able or want
to work on full time basis.
 Part time employment could enable
employers to reduce cost of their
working without reducing employees.
 Holiday Inn will be enables to cover
peak season in more effective
manner.
 May result in under-staffing at times
 Difficulties will face by company in
scheduling meeting and coordinating
projects.
 It will be difficult to measure
performance as well as working hours
of part time employees (Alcover and
et. al., 2017).
Advantages and disadvantages of part time employment contract for employees
Advantages Disadvantages
 Part time employment helps in
enhancing employees morale,
 May also gives negative impact on
income as well as other benefits of

productivity and commitment
(Dawson,Veliziotis and Hopkins,
2017).
 Reduce absenteeism and tardiness.
 Employees get more free time,
flexibility as well as work life balance
for employees.
staff members.
 Part time employment may result in
negatively on career advancement of
employees.
Zero Hour employment contract - It is also named as casual contracts as well as
zero hour employment contract are usually for piece of work or on call work for instance
interpreters. In addition to this, employees hired through respective employment contract are
entitled to National Minimum Wages and Statutory annual leaves in same manner as regular
workers. Along with this, one organization cannot stop zero hours workers from getting work
elsewhere. In simple term it can be said that employees who are working on zero hours
contract often get no sick pay although holiday pay also included because of working time
regulations (Inderst, 2017). Holiday Inn use Zero-hour contract because it allows them to take
in employees as demand for services when required. In hospitality industry, respective
contracts used as demand can change drastically on short notice. Main advantage Holiday Inn
gain through Zero hour contract is flexibility in workforce and they can avoid paying fixed
overhead.
Advantages and disadvantages of Zero hour employment contract for employer
Advantages Disadvantages
 In zero hour contract there will no
compulsion to provide the workers
hours.
 Respective employment contract
provides flexible workforce to
company.
 Zero hour working can assist
company with unexpected employees
shortages.
 It can be cheaper alternatives for
 In some situation when employers
need staff they are not available
within organisation.
 A company must not use its Zero
hour contract employees just for the
sake of meeting the business needs
for a shorter period.

Holiday Inn fees.
Advantages and disadvantages of Zero hour employment contract for employees
Advantages Disadvantages
 Employees have flexibility that they
can turn down shift.
 Along with this, they also have time
for searching other work during free
time (Findeiss, 2019).
 Zero hour contract improve CV of
candidates.
 If performance will be better then it
may turn into permanent position.
 Work as well as income is not
guaranteed in zero working hour
contracts.
 Employees will be not entitled for
benefits such as pension or
redundancy.
 Individual don’t know when they
have to work as they don’t have fixed
working hours.
 If employees will turn down shift then
there may be chances that employers
not use again.
Term time working – It is an contract which designed or used by the companies as
well as employers who wish to retain employees during school term times. Term time
working contract utilise in the organisation where employers want to retain their valued
workforce who looking for workforce who want different work life balance. Businesses must
give labourers and representatives a composed expression of their fundamental terms and
states of work and this is frequently known as a Standard Form Section One Statement. Now
a day’s students more likely to work in Hospitality sector along with their studies as it will
result in gaining several advantages to Holiday Inn within effective manner (Ruokolainen and
et. al., 2018). There are several advantages which employers will gain through term time
working such as it not only can help in retaining key employees as well as it also help in
attracting wider candidates pool. In addition to this, it can also diminish absenteeism because
when staff will cannot balance their workplace and commitments related to home. Thus, it
will result in taking time off as well as leaving in the lurch at last minute and scrambling for
finding cover. Contingent upon the idea of the business, there might be some convenient
varieties to business requests which implies that this game plan could function admirably.

Thus, Holiday Inn can use several type of employment contract while hiring
candidates so that they can provide services to their customers or guest 24 hours as per the
requirement. In simple term it can be said that through flexible working hour workforces
respective hotel will be able to conduct their daily basis operations in more effective manner
according to the requirement.
CONCLUSION
After going through entire discussion it has been summarise that, in an organisation
while hiring candidate employment contract is essential. Because it includes role and
responsibilities which individual have within an business firm. In addition to this, there are
several type of employment contract each of them have their advantages as well as
disadvantages for both employees and employers. Apart from this, with the assistance of this
report it has been determine that in an organisation employees are hired on different contract
basis and according to that their job roles will decide. In simple term it can be said that
through flexible working hour workforces respective hotel will be able to conduct their daily
basis operations in more effective manner according to the requirement.

REFERENCES
Books and Journals
Wang, F. and et. al., 2016. Converging divergence: the effect of China’s Employment
Contract Law on signing written employment contracts. The International Journal of
Human Resource Management, 27(18), pp.2075-2096.
Gallani, S. and et. al., 2019. Budgeting, psychological contracts, and budgetary
misreporting. Management Science, 65(6), pp.2924-2945.
Dagan, H. and Heller, M., 2019. Freedom, Choice, and Contracts. Theoretical Inquiries in
Law, 20(2), pp.595-635.
Smits, J. M. ed., 2017. Contract law: a comparative introduction. Edward Elgar Publishing.
Marica, M. E., 2018. Positive and negative implications entailed by fixed-term employment
contracts. Journal of Accounting and Management Information Systems, 17(1), pp.153-
166.
Lu, V. N. and et. al., 2016. In pursuit of service excellence: Investigating the role of
psychological contracts and organizational identification of frontline hotel
employees. Tourism Management, 56, pp.8-19.
Dolan, C. M., 2017. Understanding employment contracts: What to know before you
sign. The Nurse Practitioner, 42(11), pp.44-49.
Julià, M. and et. al., 2017. Changing the way we understand precarious employment and
health: precarisation affects the entire salaried population. Safety science, 100, pp.66-
73.
Alcover, C. M. and et. al., 2017. Psychological Contracts in Teams. The Wiley Blackwell
Handbook of the Psychology of Team Working and Collaborative Processes, pp.417-
439.
Dawson, C., Veliziotis, M. and Hopkins, B., 2017. Temporary employment, job satisfaction
and subjective well-being. Economic and Industrial Democracy, 38(1), pp.69-98.
Inderst, R., 2017. Job Protection versus Contracts At‐Will: Trading‐Off Entrenchment and
Shirking. The Scandinavian Journal of Economics, 119(4), pp.939-961.
Findeiss, L., 2019, March. Contracts and Negotiation: The Fundamentals for Interventional
Radiologists. In Seminars in interventional radiology (Vol. 36, No. 01, pp. 037-042).
Thieme Medical Publishers.
Ruokolainen, M. and et. al., 2018. Patterns of psychological contract and their relationships
to employee well-being and in-role performance at work: longitudinal evidence from
university employees. The International Journal of Human Resource
Management, 29(19), pp.2827-2850.
Online

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