Operational Plan for AusNet Services: Business Growth Strategies

This report details an operational plan for AusNet Services, focusing on the company's expansion and growth strategies. The plan encompasses various aspects, including the core values of safety, service quality, and customer needs. It outlines the scope, consultation strategies, and resource requirements, both human and physical. The human resource section emphasizes recruitment, training, and team development. Physical resources include intellectual property and fixed assets. The plan also covers record-keeping and performance management, with departments submitting reports to the operational manager. The report aligns with the assessment brief, requiring the development of an operational plan for a chosen organization, review of strategic directions, and resource acquisition strategies.

Operational Plan

Introduction
 The presentation will be demonstrating the operational plan of
AusNet Services which is related to expansion of the business and
also the scale of operations of the company.
 Operational plan will be including all the activities which the business
will be undertaking to achieve the goals of the business.
 The plan will also include information for acquiring human and
physical resources of the business along contingency provisions

Highlights of Current Performance

Core Values
The operational plan is to be developed considering the core values of
the business which are
 safety of employees
 maintenance of quality of services
 Meeting the Needs of the customers.

Scope and Purpose
 The scope of the plan is extensive is applicable to every departments
which can affect the expansion program of the business.
 The management of AusNet services aims to achieve growth in the
operational structure and also increase the scales of operations of the
business for which an operational plan is to be developed.

Consultation Strategy
 The consultancy strategies of the business focus on securing
approvals from the top-level management regarding the operational
plan and other requirements which are necessary for the purpose of
bring about growth and development
 The different activities of the business needs to be confirmed by a
senior authority in order implement the same in the business.

Resource Requirements
 In order to successfully implement the operational plan of the
business, the management needs to acquire resources which are both
physical resources and human resources for satisfying the needs of
the business.
 Both human and physical resources are to acquired by the
management as per the requirements of business for different areas.

Human Resources
 In order to recruit efficient and skilled staff the HR manager needs to
formulate a strategy or recruitment program which will be classified
as following:
 Training period: The training period will comprise of the basic
training which the employees need to undergo before joining
respective teams and the individuals will also be coached to handle
assets and systems which the management uses in day to day
business.
 On Job Training: The employees in this stage will be provided an
experience of on job training process and also an experience what
the employees will be facing in team.
 Team Training: This process will be providing the staffs with
experience of team atmosphere.

Physical Resources
 The physical resources which are required by the business consist of
both intellectual property and fixed assets.
 Intellectual property of the business consist of goodwill, patents,
trademarks and copyrights.
 The Fixed assets of the business comprise of pipelines, energy
distribution assets, maintenance assets.

Record Keeping
 The record keeping process which will be keeping a track record
about the performance of the business since the implementation of
operational plan of the business.
 The management has incorporated performance management
criteria according to which every department needs to prepared and
submit a performance report to the operational manager so that
performance of each department and individual wise performance
cab be established

Thank You