Comprehensive IS Project Management Report: Aussie Vacancies Website

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This report provides a comprehensive overview of the IS project management plan for Aussie Vacancies, a travel agency aiming to enhance its online presence through a new website. The report begins with an introduction outlining the project's objectives, which include online booking capabilities to compete in the market. It then delves into a detailed risk assessment, categorizing potential challenges into market, financial, technological, people, and process risks. The report also includes a Work Breakdown Structure (WBS) to outline project activities, a Stakeholder Communication Analysis (SCA) to manage stakeholder interactions, a Gantt chart for scheduling, and a Net Present Value (NPV) analysis to assess financial viability. A monthly progress report is also included, providing insights into the project's progress and status. The report concludes by summarizing the key findings and recommendations for successful project implementation. The project involves the development of a user-friendly website with advanced technologies, using Leading Edge technology, and is managed by experienced professionals to mitigate risks and ensure timely and within-budget completion.
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Running head: IS PROJECT MANAGEMENT
IS Project Management
Name of Student-
Name of University-
Author’s Note-
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1IS PROJECT MANAGEMENT
Table of Contents
1. Introduction..................................................................................................................................2
2. Risk Related to Aussie Vacancies...............................................................................................2
2.1 Market risks...........................................................................................................................2
2.2 Financial risks........................................................................................................................3
2.3 Technological Risks...............................................................................................................4
2.4 People Risks...........................................................................................................................5
2.5 Process/Structure Risks.........................................................................................................6
3. Work Breakdown Structure.........................................................................................................7
4. Stakeholder Communication Analysis........................................................................................7
5. Project Gantt chart.......................................................................................................................9
6. Net Present Value......................................................................................................................10
7. Monthly Progress Report...........................................................................................................13
8. Conclusion.................................................................................................................................15
Bibliography..................................................................................................................................17
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2IS PROJECT MANAGEMENT
1. Introduction
Aussie Vacancies, a company of travel agency that offers self-catering to the people of
Australia. The services that Aussie Vacancies offers is done by two sales procedure; one is direct
selling to their customers and the second is through travel agents. But, booking holiday packages
via internet is becoming most common with the development of technologies. There is website
of Aussie vacancies available on internet but the website is only for viewing their brochure in
website form. It does not allow any kind of booking or any links that will allow the customer to
navigate through all the sites.
So, the company has decided to implement a website for having online booking from the
customers and to maintain a competition in the market. The organization wants to launch the
internet booking system with the help of E-Con, a consultancy agent for developing its
requirements. This report states the different risks that the project can undergo while developing
its online website. This report states different risk such as market risks, financial risks,
technological risks, people risks and process risks that are involved and all those risks are
defined. This project also states a Work Breakdown Structure of all the activities that will be
involved in developing the website. Stakeholder communication analysis (SCA) is also described
in this project along with Monthly Progress Report (MPR). This report also states the Gantt chart
and the Net Present Value of the implementation undertaken project.
2. Risk Related to Aussie Vacancies
2.1 Market risks:
The market risks that are included while developing the website might result in potential
loss or failure in the market. The marketing risks includes the pricing, development of website,
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3IS PROJECT MANAGEMENT
promotion of website, distribution of website, branding of the product and including customer
experience and sales of the product. The website that is developed for Aussie Vacancies will be
used by the customers to book their accommodation. As people now a days are mostly addicted
to internet, they like to do almost everything online. The online sources helps the users to access
them any time and from anywhere. Aussie Vacancies have already a competitor who is providing
online service to the customer to book their accommodation. But their interface of the website is
not good enough. So, to hold on the market more firmly, the management of the organization has
decided to launch an online website from where the customers can book their accommodation
according to their choice and availability.
With the increase in usage of internet, the customer will accept the change as with the
help of the website, they can book their choice of accommodation anytime and anywhere. The
director have decided to create a website which is more user friendly and if other competitor also
launches some online website, their interface would be the best.
2.2 Financial risks:
Financing is a particular process that requires the most important attention to avoid any
other risks while developing a software or a website application. The more effective way the
finance is distributed in the project, the more it leads to project successful completion. Initially,
David and John has decided to keep their budget of developing the website to $354,000
maximum. But when they contracted E-Con for developing the website, they have suggested to
complete the project with $350,000. So, there is no point of financial risk in the project. The
management team has additional $4,000 fund extra in case of any extra fund needed. The
stakeholders are confident that the project will be completed with the budget scheduled by the
contractor.
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4IS PROJECT MANAGEMENT
All the total cost of the project are calculated in the Net Profit Value analysis and the
organization has undertaken all the cost of that are associated with the development process. The
even break analysis of the project is between 2 to 3 years from the calculation. The director has
already calculated the payback within three years and the project undertaken satisfies the
condition.
As the project is given to the contractor, the website application is appropriate for have
success. The project will get completed within the scheduled time and budget that was scheduled
for developing the project.
2.3 Technological Risks:
For developing an application, there must be some effective ways of overcoming the
issues that are faced in the project. The programmer associated with the application system
should be qualified and experience so that in case of any problem, the programmer can solve the
issue and mitigate the risk. The developers associated with the project should have the ability to
fix the errors and all the unknown codes that might bring a disaster in completing the project
successfully.
The project is technically feasible because the project manager associated with the project
is experienced and is able to handle all such issues related to technology. There are expertise
programmer who works under the project manager and can handle the errors and the bugs that
might come while coding the program.
The technology that will be used in this project is Leading Edge technology. This
manufacturer provides their customers with all the advance technologies related to the system
design concepts. This technology also helps the employs the techniques of developing the system
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5IS PROJECT MANAGEMENT
that are latest in the market and provides the customer efficient resources. This particular
technology also produces products that are cost competitive for meeting the demand.
While planning the project schedule and meeting with the project team members, the
decision will be taken on which technology is to be used for developing the project. In the
requirement gathering phase, the project manager needs to decide with the programmer on which
technology is to be used and finalize the decision. All the hardware, software as well as the
networks will work properly with the Leading Edge Technology. As the project aim to
implement a website that is more user friendly and uses advanced technologies, the leading Edge
technology is appropriate for developing the application.
2.4 People Risks:
The people risks might include having bad environment of working while developing the
system that does not have proper hardware reliability, and has low effectiveness programming.
The structure of the team should be proper while developing an application. If the team has new
team member, the working progress will go slow and having experienced working members will
result in fast completion of the project. Managing the team is one of the most important part of
avoiding the people risk while developing the project.
The team of E-Con has experienced members working and the team will have has eligible
worker working under them. They are appropriate to develop the website for Aussie mature
Vacancies successfully. Richard Vaughan, the project manager leading the project is an
experienced employee of E-Con and is capable of managing the team efficiently. The IT
manager of Aussie Vacations, Peter Clay also is a responsible employee and is capable of
handling the MIS system of the project successfully. The sponsors related with the project wants
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6IS PROJECT MANAGEMENT
to implement the application for the sake of customer so that they can book their accommodation
more easily. Before implementing the application, the sales team of Aussie Vacations interacts
with their existing customer to discuss about the proposal and take their feedback on the
proposal. This defines a good relationship between the sponsors and the customers.
2.5 Process/Structure Risks: The change that the new project will implement is enable
the customer to book their accommodation online through internet. The project will helps the
customers to get the service of Aussie Vacancies anytime and anywhere. The new proposed
project will help the business to increase its scope and provide a tough competition in the market.
Aussie Vacancies is already an established company in Australia and provides good service to
the people there.
This project satisfies all the citizens of Australia who wants to get the service of Aussie
Vacancies. The Aussie Vacancies service is a trustable service among the people of Australia
and after launching the website, the loyal customer will take more service and the new website
will help to increase about 10% to 12% of new customers in the company. The new system will
interact with the database system of the company that will store the details of all the existing
customers and new customers associated with the organization. Aussie Vacancies has all the
possibility to complete the project successfully as because it follows project activities in a
scheduled manner.
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7IS PROJECT MANAGEMENT
3. Work Breakdown Structure
0
Website development of
Aussie
1
Initialization and
Conceptualization
1.1
Meeting with Directors
of Aussie Vacancies
1.2
Studying the Business
case
1.3
Documenting the
requirements
1.4
Finalizing the
Documents
1.5
Project Sign In
2
Project Charter
2.1
Analyzing the Business
Case
2.2
Preparing the project
Charter
2.3
Preparing project plan
2.4
Meeting with project
Team
2.5
Gathering Materials
3
Execution of Project
3.1
Design Mockups
3.1.1
Tablet designs
3.1.2
Mobile designs
3.1.3
Desktop Designs
3.2
Website Development
3.2.1
Coding the Designs
3.2.2
Connecting with
Database
4
Testing phase
4.1
Testing each phase
4.2
Assembling the designs
4.3
Documenting the
Testing
5
Closure Phase
5.1
Training the staffs
5.2
Checklist of
requirements
5.3
Delivering the project
5.4
Project Sign off
0
1
23456
7
89101112
13
14
151617
18
1920
21
222324
25
26272829
64 days 0%
1/04/19 27/06/19
7 days 0%
1/04/19 9/04/19
2 days 0%
1/04/19 2/04/19
2 days 0%
3/04/19 4/04/19
2 days 0%
5/04/19 8/04/19
1 day 0%
9/04/19 9/04/19
0 days 0%
9/04/19 9/04/19
19 days 0%
10/04/19 6/05/19
3 days 0%
10/04/19 12/04/19
4 days 0%
15/04/19 18/04/19
6 days 0%
19/04/19 26/04/19
2 days 0%
29/04/19 30/04/19
4 days 0%
1/05/19 6/05/19
15 days 0%
7/05/19 27/05/19
5 days 0%
7/05/19 13/05/19
5 days 0%
7/05/19 13/05/19
5 days 0%
7/05/19 13/05/19
5 days 0%
7/05/19 13/05/19
10 days 0%
14/05/19 27/05/19
10 days 0%
14/05/19 27/05/19
10 days 0%
14/05/19 27/05/19
17 days 0%
28/05/19 19/06/19
6 days 0%
28/05/19 4/06/19
8 days 0%
5/06/19 14/06/19
3 days 0%
17/06/19 19/06/19
6 days 0%
20/06/19 27/06/19
5 days 0%
20/06/19 26/06/19
0 days 0%
26/06/19 26/06/19
1 day 0%
27/06/19 27/06/19
0 days 0%
27/06/19 27/06/19
Figure 1: Work Breakdown Structure
(Source: created by Author)
4. Stakeholder Communication Analysis
Stakeholders Document Name Document Format Contact Person Due date
Director 1 Documentation of
Website.
Hard copy and soft
copy
John West, and
Richard Vaughan
1st week of
July
Director 2 Monthly Progress
and meeting
schedule.
Soft Copy and hard
copy
David Martin
and John West
Every two
weeks
Thursday
Operations
manager
Promotion activity
planning
Softcopy
presentation
Silvia Archer
and Mark
July 1st
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8IS PROJECT MANAGEMENT
Southam week
Customer
Service
Manager
Documentation of
website design and
interface design
Soft Copy and
meeting
Jack Hunt and
Helen Winter
2nd week of
May
Finance
Managers
Budget report Email Richard
Thornton and
Gail Hardie
2nd week of
April
Administration
Managers
Checklist
documentation
Hard copy Mary Appleby
and Norman
Pierce
Second last
week of
June
IT manager MIS aspects
documents
Soft Copy, meeting
and Email
Peter Clay,
Benedict John
and Kate Jim
2nd week of
May
Project
manager
Requirement
gathering
document, and
final
documentation
Soft copy and hard
copy
Richard
Vaughan, Peter
Clay and
Siobhan Reid
1st week of
April
Developer of
Internet
Software
Designing and
testing documents
Email and Soft Copy Siobhan Reid,
Thomas Cook
and Patrick Ray
Last week
of May
Table 1: Stakeholder communication Analysis
(Source: Created by Author)
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9IS PROJECT MANAGEMENT
5. Project Gantt chart
Figure 2: Gantt chart of Developing the Website
(Source: created by Author)
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6. Net Present Value
Assumptions: The discount rate and the recurring cost of the project was considered as
0% and $0 respectively.
RMO Cost/Benefit Analysis for Website development for Aussie Vacancies
Total Cost for the project
Contract with E-Con $ 350000
Total Cost for the project $ 350000
Year of Project
year 0 year1 year 2 year 3 year 4 year 5 TOTAL
Net economic
benefit
$0.00 $118,00
0.00
$118,000
.00
$118,0
00.00
$118,
000.0
0
$118,00
0.00
Discount Rate
%
1 1.0000 1.0000 1.0000 1.000
0
1.0000
PV Of
Benefits
$0.00 $118,00
0.00
$118,000
.00
$118,0
00.00
$118,
000.0
0
$118,00
0.00
NPV of all
BENEFITS
$0.00 $118,00
0.00
$236,000
.00
$354,0
00.00
$472,
000.0
$590,00 $1,770,0
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11IS PROJECT MANAGEMENT
0 0.00 00.00
One Time
Costs
$350,000.00
Recurring
Costs
$0.00 $0.00 $0.00 $0.00 $0.00 $0.00
Discount Rate
0%
1.0000 1.0000 1.0000 1.0000 1.000
0
1.0000
PV Of
Recurring
Costs
$0.00 $0.00 $0.00 $0.00 $0.00 $0.00
NPV Of All
Costs
$350,000.00 $350,00
0.00
$350,000
.00
$350,0
00.00
$350,
000.0
0
$350,00
0.00
$2,100,0
00.00
Overall NPV ($330,00
0.00)
Overall ROI = (Overall NPV / NPV Of All Costs -0.16
Break-Even
Analysis
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12IS PROJECT MANAGEMENT
Yearly NPV
Cash Flow
$0.00 $118,00
0.00
$118,000
.00
$118,0
00.00
$118,
000.0
0
$118,00
0.00
Overall NPV
Cash Flow
$350,000.00 ($232,0
00.00)
($114,00
0.00)
$4,000.
00
$122,
000.0
0
$240,00
0.00
Project break-even occurs between years 2 and 3
Use 1st year of positive cash flow to
calculate break-even fraction
2.9661
years
Table 2: Net present value of implementing a Website
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7. Monthly Progress Report
Duration Accomplishments Plan for next
Duration
Work Yet to
complete
1st and 2nd
week of April
Meeting with the directors were
completed and the business case was
studied. The documentation of the
requirements were also done and the
documents were finalized. The
directors of Aussie vacancies made
the contract sign in with E-Con.
Project charter
is to be made.
All the tasks were
completed within the
duration on time.
2nd, 3rd and 4th
week of April
and 1st week
of May
The business case of the
requirements for developing the
website was again analysed and the
project charter was made. Meeting
with the project team was also done
on time. The project manager
Richard was leading the leading and
work was divided between the team
members.
Execution
phase of the
project will be
carried out
The gathering of
software and the
hardware materials
needed for designing
the website was not
gathered in this
phase. Project team
meeting took more
time as scheduled.
Month of
May
The gathering of materials were first
carried out in this duration. And after
that the execution phase of the
system was carried out in this phase
The testing
phase will be
carried out
All the phases were
carried out in this
phase.
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14IS PROJECT MANAGEMENT
that consists of Design mock-ups and
Website development. The mock-ups
were designed for three different
designs, for tablets, for mobiles and
for desktops. The development phase
was also carried out in two phases,
coding the designs and connecting
the schedule with database.
next.
First three
weeks of
June
The testing phase was carried out in
this phase. The sections that were
built in the development phase were
tested individually and then the
designs were assembled in this
phase. The documentation of the
testing were also done related with
the testing part.
The last phase
closure phase
is to be
carried out.
All the testing phase
were complete and no
activities were left
out.
Last week of
June
In the last phase, training of staffs
were provided and the project was
delivered to the directors of Aussie
vacancies. Contract was also signed
off in this week but took two more
days as per the schedule to sign off
the project
NA The project
completion took two
more extra days for
completing the
project. The training
of staffs for Aussie
Vacancies took two
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15IS PROJECT MANAGEMENT
extra days which
delayed the project
by two days.
Table 3: Monthly Progress Report
(Source: Created by Author)
8. Conclusion
The above report states the process of carrying out the online website development of the
Aussie Vacancies. The founders have given the contract to E-Con consultancy for developing the
online website and this report details the tasks or the activities that E-Con consultancy needs to
carry out for developing the online website. While developing the website, the project manager
and the company might many risks that are related to market, finance, technology, people, and
process risk. This report above describes all the possible risks associated with the project.
Analysing all the risks and mitigating them is one of the most important process of
developing an application or a software. All the risks are described elaborately in this report
defining its importance in developing the project and the way to mitigate those risks. The
stakeholder Communication analysis that is stated above in this report states the stakeholders
associated with the project and the work that are associated with them in the project. The names
of the people to who to contact for the required documentation are also described in the SCA
report. A detailed Gantt chart showing all the list of activities for developing the website is given
in the project in section 5. For completing the project, the budget of the project and the benefit
that project would get are calculated in the NPV (Net Present Value) analysis and it is present in
excel Format. Lastly a MPR (Monthly Progress Report) is presented in the report stating the
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amount of work that is completed each month and the lag behind activities could not get
complete due to some problem in the project.
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Routledge.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
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management. Wiley.
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Schwalbe, K., 2015. Information technology project management. Cengage Learning.
Turner, R., 2016. Gower handbook of project management. Routledge.
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