Human Resources Management: Australia Post Diversity Case Study

This report examines the diversity and inclusion practices of Australia Post, a public organization with a long history. The research focuses on the effectiveness of diversity management policies, including gender, race, culture, and language. The report investigates the company's approach to diversity, its impact on business conduct, and the effectiveness of these inclusions. It reviews relevant literature on diversity management, including the Resource Based Theory and Institutional Theory, and the role of the HR department in promoting a diversified work culture. The methodology involves a qualitative data collection process, analyzing organizational policies and past conducts. The report recommends that the organization should understand the lines of dissimilarity and similarity among the workforce to increase productivity and create a sound work environment. The study provides a case study analysis based on the Australia Post's diversity and inclusion report.

Running head: HUMAN RESOURCES MANAGEMENT
HUMAN RESOURCES MANAGEMENT
Name of the University:
Name of the Student:
Author Note:

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Background
The Australian Postal Corporation, which was initially known as the Australian Postal
Commission, is a public organization, providing postal services all through the country. Head
quartered in Melbourne, the company is in the business, for 210 years, since 1809. Therefore,
the organization has a huge history which reflects how the organization has modified itself
overtime. It has included all the changing aspects of the society, and has upgraded its
operation and managing system including all the emerging thoughts and concepts, and
dealing with the changing situations. However one major aspect of the organization is its
inclusion of diversified ideas (D’ Netto et al., 2014). The organization has successfully
included diversified approach in orienting the workforce and also in the business conducts.
The diversification in gender, race, culture and language are legitimately and appropriately
included in the orientation and the business conducts of the organization.
Project topic:
The topic for this particular research essay is the effectiveness of diversity and
inclusion in the workplace. This is a case study on the Australia Post, investigating the
diversity management within the organization.
Project theme:
The following essay wishes to focus upon the diversity management policies of the
organization, and how the organization has included the diversified approaches in the
business conducts, and the effectiveness of these inclusion on the business conducts.
Purpose of the research
The following research aims to discuss the,
 Approaches of the organization towards diversity management.

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 Effectiveness of diversity inclusion within the organization conducts.
 Reviewing certain literature in order to describe the diversity management program.
Literature Review:
As according to Lawrence, and Suddaby, 2006, diversity management refers to
respect the differences, different identities and categories, present among the people.
However, as according to the researcher, the definition of Diversity is yet to properly answer.
As per the Resource Based Theory of Diversity, generally refers to the present differences in
the mainstream society, and prioritizing each of these factors. The author has also mentioned
that as per the Institutional Theory of Diversity Management, the different identities of the
people must be addressed properly and included accordingly in the organizational conducts as
that has a major contribution in increasing the productivity of the organization as a whole,
increasing the team consensus, and also creating an exquisite brand image in the society
(Barodel et al., 2014).
Another major aspect of inclusion of diversity, is the role of HR. it is often seen that it
is the role of the Human Resource Department of the organizations, to include and address
the aspects of Diversity within the organizational conducts (Rasool et al., 2018). The HR
Department of an organization, promotes and supports the diversity within an organization
and also initiates and follows certain policies in order to implement a diversified work culture
within the organization.
Methodology:
To understand the diversity management process of the organization, a qualitative
method of data collection process and a data analysis process will be included. In order to
collect the data, the rules and policies of the organization and the previous organizational
conducts and the success rate will be analyzed.

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Recommendations:
The Australian post is an organization that includes diversity within the workplace from
all aspects, gender, orientation, social, language and the like, however, it still needs to
develop in certain areas, which are,
 The organizations must understand how to put the lines of dissimilarity into proper
use to increase the productivity.
 The organizations must also focus to understand the lines of similarity among the
workforce in order to grow a sound work environment that will contribute to the
production of the organizations as a whole (Rabl et al. 2018).

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References:
Bardoel, E.A., Pettit, T.M., De Cieri, H. and McMillan, L., 2014. Employee resilience: an
emerging challenge for HRM. Asia Pacific Journal of Human Resources, 52(3), pp.279-297.
D'Netto, B., Shen, J., Chelliah, J., & Monga, M. (2014). Human resource diversity
management practices in the Australian manufacturing sector. The International Journal of
Human Resource Management, 25(9), 1243-1266.
Lawrence, T.B. and Suddaby, R., 2006. 1.6 institutions and institutional work. The Sage
handbook of organization studies, p.215.
Rabl, T., del Carmen Triana, M., Byun, S.Y. and Bosch, L., 2018. Diversity Management
Efforts as an Ethical Responsibility: How Employees’ Perceptions of an Organizational
Integration and Learning Approach to Diversity Affect Employee Behavior. Journal of
Business Ethics, pp.1-20.
RASOOL, A., KHATIR, G. and NADIR, N.S., 2018. DIVERSITY AND ITS IMPACT ON
EMPLOYEE SATISFACTION AND PERFORMANCE. CLEAR International Journal of
Research in Commerce & Management, 9(7).

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