Legal Compliance in Business: A Comprehensive Guide

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Students Assessment Pack
Research and comply with regulatory requirements

Assessment
PART A - QUESTION ANSWERS
1. Name 4 sources of information you may use in order to research legal information in your
industry.
Response
1. Original handwritten manuscripts by Thomas Cook.
2. Government documents provided to the customers for duly signing.
3. The agreement paper which is being signed by the customers at the time of booking can be a
major source in the perspective of legal information.
4. The marketing communications that are to be provided to customers can be used as legal
information. Also, the magazine and newspaper clippings with the photographs can be preferred
as a source.
2. Name a website (for your state or territory) where you can get information for small business
owners and operators, particularly for legal compliance issues.
Response
Business.gov.au is a website that can be used to get information related to all the legal
compliance issues that can be used for small business owners. It can be used to find the basic
legal issues before the setup of a business.
3. Name 2 types of licenses a business may require in TH&E industry.
Response
1. Certificate of Compliance: Require this license upon the fulfillment of land development for
business.
2. Development Approval: This license can be used when there is a need to undertake certain
types of renovations in business.
4. Contracts formalize the agreement between two parties. They are binding legal documents.
List 6 types of contracts that you may need to enter into as part of running a business.

Response
1. Offer letters of employment that contain job responsibilities, salary, and benefits.
2. A confidential agreement that makes sure that employee must have to keep confidential
information of the company as a secret.
3. Service contracts make sure that the services are providing to customers under terms and
conditions.
4. Invention assignment agreement helps in providing business-related strategies and ideas that
can give a boost to the business of Thomas Cook.
5. Letters of Intent is a quick way to enter into a running business. It gives an idea to handshake
with Thomas Cook.
6. Loan agreements contain some key issues i.e. total cost of the loan, pay the loan amount
without any kind of penalty, etc.
5. What are 3 consequences of businesses not complying with legislation and regulatory
compliance?
Response
1. Fines define the rate of being fined for non-compliance activities in Thomas Cook.
2. Imprisonment has to be faced for breaking or not obeying the compliance rules at least for 6
months.
3. Loss of reputation is a major risk faced by the organization who are not following the
compliance rules.
6. What are the penalties for failing to comply with the Travel Agents Acts?
Response
A person or an individual if fails to comply with the travel agent act of Thomas Cook, then he/she
shall be penalized with a fine of $10000 along with 2 years of imprisonment (as mentioned in
licensing of travel agents).
7. What are the penalties for Australians who commit child sex offenses while overseas?
Response

The Australians who commit this crime, have to face imprisonment of up to 25 years for an
individual and for corporate bodies they have to submit a fine of $825,000.
8. List 5 issues in your industry that you may need to seek specialist legal advice about.
Response
1. Fraud by Independent Contractors (ICs)
2. Agency loses the right to sell supplier’s services
3. Signing with unauthorized employees
4. Due to violation of labor laws, getting sued
5. Fines for failing to register
9. How can standard operating procedures help ensure legal compliance?
Response
They provide a method which compares the quality of the Thomas Cook missions and values so
that the compliance can set up with the organizational culture.
10. How can including an approval step in the SOP help you comply with WHS?
Response
This specifies the requirements that are useful for standard operating procedures so that the
objectives to comply with WHS could be fulfilled.

11. List 7 duties of a Compliance Manager.
Response
1. Periodic audit and internal reviews which ensures the fulfillment of compliance procedures.
2. Internal investigation of compliance issues
3. Develop compliance risk management strategies that help to access a product or
operational risks.
4. Environmental audits that ensure observance to environmental things.
5. Compliance issues requires investigation by manager.
6. Dissemination of policies which are related to activities comes under compliance issues.
7. Compliance activities Document maintenance.
12. List 3 ways that you can notify staff of updates to policies and procedures.
Response
1. Ask for feedback
2. Inform the employees about updated policies
3. Employees review
13. List 3 ways you (or your personnel) can keep up to date with legislation changes that may
affect your industry.
Response
1. Enlisting of a mentor that keep regular updates and has experience in the industry.
2. Subscription of online newsletters is an easy method to keep track of changes done in
legislation.

3. Browsing of online forums that is full of tailored information.
14. Name a regulatory body from your industry that you may consult for compliance advice.
Response
To contact or consult for compliance-related information, an individual can convey an email to
[e-mail].
15. Why must a business make sure that any contractors they employee, holds the appropriate
licenses?
Response
Because the contractors have to be sure about the employee that they are only working or
providing services to their business.
16. List 5 documents you may need to keep up to date as proof that you are checking your
businesses compliance on a regular basis.
Response
1. Employment records that entail about the working hours, leave taken by an employee that
can be used as a proof for the regular basis checking of business compliance.
2. Sales records contains invoice of documents.
3. Purchase proof explains about larger, smaller purchases, etc.
4. WHS records details about the work, health and safety records.
5. Bank accounts contain information regarding frequent deposits, bank statements, etc.
17. In a business with a partnership structure, who has the debt liability?
Response
Each partner is equally responsible for the business debts in a partnership business. This can also
be said as Joint liable business.

18. In a business with a Company structure, can the shareholders have personal assets taken if
the business assets are not enough to pay the debt?
Response
The shareholders of the company have limited liability for the debts of the company that means up
to the value of shares they can pay.
19. List 5 matters the Federal Department of the Environment oversees:
Response
1. National heritage Places
2. Migratory species
3. World heritage properties
4. Ecological communities
5. Nuclear actions
20. According to Australian law, everyone has an equal right to work and to be treated fairly
while at work. It is illegal to deny someone an opportunity to work on the basis of what? (List
6 things).
Response
1. Fair work legislation
2. Independent contractors act 2006
3. Corporations act 2001
4. Amendments act
5. Privacy act 1988

6. Freedom of information act 1982
21. Can your refund policy state ‘No refunds’? Why/Why not?
Response
No, Thomas Cook cannot take away the right of refund from the customer by claiming that they
have no refund policy.
22. Give 5 examples of local or by-laws you might need to comply with your industry.
Response
1. The registered business name needs to let the state or place know about the company or
business.
2. Federal taxes need for Thomas Cook related to tax purposes of business.
3. State and Local taxes
4. Business permits and licenses
5. Business laws and regulations

PART B.1
1. Create a list or spreadsheet and categorically list all requirements, licenses, support
info, timeframes (validity or due dates) and penalties where applicable.
S. No. Requirements Support information Timeframes
1 Suitable location Advertisement is the
best way to find the
location
1 month
2 Hire a Lawyer It helps to protect the
business from outer
risks
1.5 month
3 Market analysis By asking or gathering
the interest of nearby
people
1.5 month
4 Cost Projection It can be done by
preparing a chart of
total sales
1-1.5 month
5 Finance By fixing a particular
amount that can suit
the business
1 month
6 Register with TTB Taxes are important to
pay to register with TTB
2 month
7 Employee hiring Write job posts with the
position
1-1.5 month
8 Boost online presence By investing in online
Social applications
2 month
2. List all the licensing and legal requirements and permits that are identified
Liquor Act 1992: According to this act in Queensland, an annual license fee for liquor sales
have been abolished. This cause a reduction of laws from seven to five. Further, in 2012, the
gaming commission for the liquor has been abolished.
Restriction over service hours: From 1 July 2016, service hours to sell liquor are restricted at
2 am. Note that the sale of intoxication drinks must end at midnight (Cecil & Vrahnos, 2018)

3. List the requirements to comply with the Food Act and the Australia New Zealand Food
Standards Code
Under the Legislation Act 2003, the Australian government agency develops and monitor the
standard for food that comes under the New Zealand Food Standards Code (Monk et. al.,
2019).
4. List the requirements to comply with the Food Act at state and local levels
a) Liquor license
b) Overview of legal food acts
c) Food Safety Supervisor
5. List the procedures and requirements to extend a liquor license
To renew a liquor license, a separate fee is required and for that, there are a number of
payments options available listed below:
a) Licensees can register for a license to receive theirs renew license via email.
b) They can get their renewed eLicense after the payment done (Eyiah et. al., 2019).
6. List the legislative requirements which apply for such a license
Under the licensing act 2003, there are three requirements which are required to apply:
a) Designated Premises Supervisor is required.
b) DPS must hold a personal license for liquor
c) Premises license is required to undertake licensing activities (Foster, 2019).
7. List all types of insurances you will require
The liquor liability insurance needs some types of insurance listed below:
a) Insurance321
b) CoverWallet
c) Insureon (Bamu-Chipunza, 2018).
8. Provide an overview of your legal tax obligations incl. Payroll Tax and Super, and the
penalties which apply for failing to comply with these

If the worker is an employee then:
a) Pay super for employees
b) Fringe Benefits Tax (FBT) has to pay with the fringe benefits.
If the worker is a contractor
a) Their tax obligations are withheld from payments.
b) For individual contractors, super have to be paid
9. List the requirements to comply with the National Employment Standards (NES) and
associated with this the EEO aspects which must be considered when recruiting your
staff
a) Community service leave
b) Parental leave
c) Annual le
ft) Maximum weekly hours
e) Public holidays (Steele, 2018).
10. List the WHS requirements for the establishment
Regulations are required to meet the specific work, health and safety factors in the perspective
of hazards and risks.
Acts tell that how healthy workplaces are overviewed. It can be done by outlining the
responsibilities (Weeks, 2018).
11. Identify any areas which require provisions for risk management and outline these
WHS prevents the number of workplace injuries to enhance worker’s safety along with their
productivity (Canciani, 2019).
12. Identify any area which may require the need for specialist legal advice
There are some areas which are required to fulfill the legal requirements:
a) Leasing premises
b) Business structure

c) Intellectual property