This report analyzes the effects of outsourcing on employment conditions within the Australian telecommunication sector. It begins with an introduction to the industry and the growing trend of offshoring, driven by globalization and cost advantages. The research aims to investigate the scope of outsourcing, identify the types of jobs affected, and analyze the countries or companies involved. The methodology includes a literature review, outlining the research philosophy, approach, design, and methods of data collection and analysis. The findings reveal that the sector primarily outsources tertiary jobs and non-core functions, with a significant portion of jobs outsourced to India and the Philippines. While outsourcing offers cost reductions and profitability, it has also led to increased unemployment in the sector. The report concludes with recommendations for companies to mitigate the negative impacts of outsourcing, such as engaging stakeholders and focusing on outsourcing non-core functions.
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