Community Services: Welfare System and Services in Australia Report

This report provides a comprehensive analysis of the Australian welfare system and its application to a specific case study involving a single mother, Laura, who is a survivor of domestic violence and facing homelessness and financial instability. The report identifies relevant welfare programs, including those related to housing assistance, financial aid, unemployment support, and mental health services. It evaluates the suitability of various services, such as Electronic Verification of Rent, Centrepay, and Homeless Australia, in addressing Laura's immediate needs. The report also emphasizes the importance of providing access to employment support, qualification recognition programs, and childcare services to help Laura regain her independence and provide for her children. Furthermore, the report highlights the role of counseling and mental health services in addressing the trauma caused by domestic violence and financial hardship. The conclusion emphasizes the effectiveness of these welfare programs in providing Laura with the necessary support to overcome her crisis and improve her overall well-being. The report is a contribution to the Desklib platform, which offers valuable AI-based study tools for students.

Running head: WELFARE SYSTEM AND SERVICES IN AUSTRALIA
Welfare system and Services in Australia
Name of Student
Name of University
Author Note

1
WELFARE SYSTEM AND SERVICES IN AUSTRALIA
Table of Contents
Introduction................................................................................................................................1
Welfare System Relevant to the Case Study..............................................................................1
Resources and support for the Specific Target Group...............................................................2
Evaluation of Services Suitable for the Scenario.......................................................................3
Conclusion..................................................................................................................................4
Reference....................................................................................................................................5

2
WELFARE SYSTEM AND SERVICES IN AUSTRALIA
Introduction
From the case study it can be understood that Laura being a victim of a violent
marriage is presently under severe trauma. Moreover, it can also be understood that her
financial condition making it difficult to survive. In addition to this, it has also been
monitored that Laura is unable to find any housing rent. This in turn is affecting the studies
and schooling of her children. Moreover, the violent marriage as well as the present scenario
are causing negative impacts on her confidence. She feels that she is not capable of getting
any employment in spite of degree in nursing. In this regard, it can be understood that Laura
is in need of governmental welfare services in order to cope up with the present situation. The
discussion hence will focus on the welfare services that are provided by the Australian
government in order to overcome the situation.
Welfare System Relevant to the Case Study
The government of Australia has come up with several welfare programs in order to
support the various needs of the citizens. In the context of the present case study it can be
said that the welfare programs that have implemented in order to support the homeless people
will be most relevant. It has been monitored that in order to tackle the issues of homelessness,
the government has come up with several programs that are highly effective in addressing the
various needs of the homeless people (Duckett & Willcox, 2015). By analyzing the situation
of Laura it can be understood that she is in immediate need of a rented house as well as
financial assistance. Hence, the services assisting accommodation, renting and homelessness
are to be regarded as important. It has been monitored that Electronic Verification of Rent
service is highly effective in searching right amount of house rent assistance. In addition to
this, the service also focuses on the community housing organizations.

3
WELFARE SYSTEM AND SERVICES IN AUSTRALIA
In addition to this, Laura can opt for Cetrepay, a community service that provides
assistance to support payment of rents and other bills (Kröger & Yeandle, 2013). Homeless
Australia is another effective service that can assists Laura in searching for rented houses. In
addition to this, Laura can avail the services that have been designed in order to support the
people in need for employment.
Resources and support for the Specific Target Group
It can be monitored that by accessing the welfare service that has been designed to
support the needs of the homeless people, Laura can avail support in searching for
accommodations on rent. By availing the services provided in order to support the homeless
people, Laura can find accommodations and that too in a comparatively cheaper rate
(McGorry, Bates & Birchwood, 2013). This in turn will be helpful in her present financial
condition. The primary importance should be given to arranging for a secured
accommodation for her. This will help in reducing her insecurity to a great extent.
In addition to this, Laura should next be provided with the unemployment support.
Centrelink will be the most effective service that can provide her social security payments.
This will help her in addressing the financial problems (Bateman, Henderson & Kezelman,
2013). Moreover, Laura should also be provided with the Qualification Recognition program
that can help her to find relevant jobs, as per her qualification.
Moreover, the Childcare Program will support Laura in continuing the educational
expenses of her children. The cash subsidies that this service provide will help her to a great
extent (Willis, Reynolds & Keleher, 2016). In addition to this, supports and counseling
sessions can be arranged for Laura to address her mental trauma and boost her confidence.

4
WELFARE SYSTEM AND SERVICES IN AUSTRALIA
Evaluation of Services Suitable for the Scenario
From the case study it can be understood that at present the primary problems that
Laura is facing are homelessness and financial insecurity. In this context it can be said that
homelessness is one of the major problems amongst the Australian citizens. Hence, the
government has come up with multiple programs to support this people. In order to search for
secured accommodation on rent, the Electronic Verification on Rent is highly effective
(Powell & Hendricks, 2014). This government sponsored service is helpful in searching for
accommodation according to the needs of the service seeker. In addition to this, the service is
significantly helpful in obtaining financial assistance in the situations of crisis. It can be
understood from the case study that Laura is going through financial instability. Hence, she
might find it difficult to pay for the rents, bills and the school fees of her children at the initial
stages.
The unemployment service support programs. The Qualification Recognition
program will help Laura in finding an employment that is suitable for her qualification.
Moreover, the welfare program is effective in addressing the training and developmental
needs of the people who are willing to take up the assistance of the service (Kemp et al.,
2014). It can be monitored from the case study that Laura is a qualified nurse. However, her
violent marriage life has created a great impact on her confidence level. Hence, she can avail
the training programs that will help to boost her confidence further.
In addition to this, it can be understood that at present Laura is going through trauma
as a result of her violent marriage and lack of financial stability. It can hence be understood
that the Mental Health Service provided by the Australian government can be regarded as
highly important (Whiteford et al., 2014). In addition to this the Child Protection and Family

5
WELFARE SYSTEM AND SERVICES IN AUSTRALIA
Care service will be helpful for the education of the children. This program will help in
addressing any urgent need of financial support that is required to continue education of her
children.
Conclusion
To conclude, it can be said that the Australian government has come up with various
welfare programs in order to support to the various needs of the citizens. Laura can also be
provided with the assistance of these services in order to overcome her crisis. The welfare
programs to support homeless and unemployed people will be highly effective in helping
Laura. By taking up the assistance of these programs Laura will be able to find both
accommodation and employment. The Family Care Services will be an additional help for the
education of her children.

6
WELFARE SYSTEM AND SERVICES IN AUSTRALIA
Reference
Bateman, J., Henderson, C., & Kezelman, C. (2013). Trauma-informed care and practice:
Towards a cultural shift in policy reform across mental health and human services in
Australia. Mental Health Coordinating Council.
Duckett, S., & Willcox, S. (2015). The Australian health care system (No. Ed. 5). Oxford
University Press.
Kemp, S. P., Marcenko, M. O., Lyons, S. J., & Kruzich, J. M. (2014). Strength-based practice
and parental engagement in child welfare services: An empirical examination. Children
and Youth Services Review, 47, 27-35.
Kröger, T., & Yeandle, S. (Eds.). (2013). Combining paid work and family care. Policy Press.
McGorry, P., Bates, T., & Birchwood, M. (2013). Designing youth mental health services for
the 21st century: examples from Australia, Ireland and the UK. The British Journal of
Psychiatry, 202(s54), s30-s35.
Powell, J. L., & Hendricks, J. (2014). Welfare State in Post-industrial Society. Springer.
Whiteford, H., McKeon, G., Harris, M., Diminic, S., Siskind, D., & Scheurer, R. (2014).
System-level intersectoral linkages between the mental health and non-clinical support
sectors: a qualitative systematic review. Australian & New Zealand Journal of Psychiatry,
48(10), 895-906.
Willis, E., Reynolds, L., & Keleher, H. (Eds.). (2016). Understanding the Australian health
care system. Elsevier Health Sciences.