Authentic Leadership: COVID-19 Crisis Leadership Lessons at Tesco

This presentation explores leadership lessons learned from the COVID-19 crisis, with a specific focus on Tesco's response. It begins by outlining the impact of COVID-19 on the UK retail industry and Tesco, followed by an examination of relevant leadership theories, particularly behavioral theory. The presentation details how Tesco dealt with the pandemic, including changes to its supply chain and the role of its leadership team. Recommendations are made for Tesco to adopt a lean supply chain to mitigate losses and minimize waste. The presentation concludes by emphasizing the vital role of leadership in organizational growth and development, referencing research and concepts related to leadership and highlighting the significance of adapting to emerging issues like COVID-19. The presentation references academic sources and encourages further exploration of the subject.

Authentic leadership
NARRATED PRESENTATION

Table of contents
 Introduction
 Leadership
 Tesco’s leadership
 Covid-19 impact on UK retail industry
 Covid-19 impact on Tesco
 Leadership Theories
 Impact of Covid-19 on supply chain
 TESCO dealing with Covid-19
 Changes in Tesco’s supply chain
 Recommendations
 Conclusion
 References

Introduction
 Leadership refers to an inherent quality
and capability of an individual to
influence, inspire and motivate others
for achievement of the common goal
and objectives. In an organisation
presence of a leader is necessary for its
smooth functioning.

Leadership
 Leadership plays a vital role in effective and smooth functioning of an organisation. It is a
process of guiding, influencing and motivating people to achieve organisational and their
personal goals and objectives.
 An effective leader must set clear vision which will help the employees in understanding the
organisation long term and short term goal.

Tesco’s leadership
 As in July 2014, Tesco has announced
change in leadership and new leader
Dave Lewis has been appointed in place
of Philip Clarke. Earlier Dave Lewis was
working with Unilever and has no
experience in retail market.

Covid-19 impact on UK retail
industry
 UK retail industry comes under one of the largest sector in UK economy consisting about
3,00,000 different businesses employing approx. 3 million people and contributing £98.4
billion turnover to the country's economy. Covid-19 pandemic has disrupted the UK retail
industry massively and adversely.

Covid-19 impact on Tesco
 Tesco has also been affected by Covid-19
in various manner such as cost of the
company had been increased due to the
pandemic as the company had to maintain
safety of its stores and as the demand for
food retailing industry was rising during
the pandemic, the company has hired
about 50000 temporary workers among
which 20000 workers has joined the
company permanently.

Leadership Theories
 Leadership theories explains the working of leadership style and helps in making them
successful. Some of the Leadership theories are Behavioural theory, Contingency theory,
Great man theory, Management theory and Participative theory.
 Behavioural Theory - Behavioural leadership theory assess the leader on the basis of their
behaviour. This theory also states that behaviour of leader on certain situation helps in
determining what type of leader they are. This theory focuses on how surrounding of an
individual makes him a leader. This theory is also known as style theory.

Impact of Covid-19 on supply
chain
 Supply chain is the framework which
included different seller, buyer, raw
materials, organisation, resources,
technology etc. involved in creation
and trade of a product. Supply chain
operation is necessary for smooth
function of a business enterprise. The
Pandemic had impacted the supply
chain adversely.

TESCO dealing with Covid-19
 Covid-19 is the unpredictable pandemic every country has gone through. The pandemic
has affected every business in one or the other way. Tesco had come up with the pandemic
with the help of its efficient team members. The company's leader Dave Lewis plays a
huge role to help the company to deal with the crisis with the help of its finance
department.

Changes in Tesco’s supply chain
 Tesco is the largest retailer in the supermarket industry and it is very necessary
for the company to adopt changes frequently to maintain its growth in the
market. To cope up with the pandemic the company has adopted several changes
in its supply chain.

Recommendations
 Tesco must switch to lean supply chain as
this helps the supply chain to mitigates the
losses, minimizes wastes etc. It also helps
in supplying the goods to the consumer in
the effective and efficient possible manner.
Supply chain network must be build with
least complexities so that it can be
managed easily in every possible
situations.