Headspace Project: Analysis and Design of Recording System

This project focuses on the development of an automated information recording system for the Headspace project, an Australian government initiative aimed at providing medical assistance to youth suffering from mental illnesses. The current process involves patients repeatedly sharing their stories with multiple case workers, leading to inefficiencies and potential data alteration. The proposed solution streamlines this process by recording the patient's story once and making it accessible to all relevant personnel. The project includes a stakeholder map identifying key stakeholders such as patients, project management, healthcare experts, and the Australian government. A questionnaire is designed to gather information from stakeholders, and a use case model outlines system functionalities like login, patient story feeding, information extraction, data analysis, medical comments, and user management. A fully developed use case for 'Story Feeding' is presented, detailing the scenario, trigger event, short description, related cases, actors, pre-conditions, post-conditions, and sequence of activities. This project aims to improve the efficiency, accuracy, and reliability of the Headspace project's operations through automation. Desklib provides access to a wealth of study resources, including similar projects and solved assignments, to support students in their academic endeavors.

Headspace Project

Automated Information Recording System
Table of Contents
Introduction.................................................................................................................................................3
Stakeholder Map..........................................................................................................................................3
Questionnaire..............................................................................................................................................5
Use Case Model...........................................................................................................................................6
Use Cases Description.............................................................................................................................6
Description of a Fully Developed Use Case............................................................................................7
References.................................................................................................................................................10
2

Automated Information Recording System
Introduction
The important and criticality of technology in business and organizations around the world is
unquestionable. Various technologies and solutions exists for different sectors of industries and
the choice of these technologies and solutions are based on the type of operations the business is
into. Also, the information systems as well as information management systems have long been
in use in multiple industries (Rhyous, 2011).
The project in question here which is known as Headspace project is an important project for
Australian government because of the nature of activities planned under it. It also requires a hug
investment from the government side to an amount of AUD 54 Million. The main goal of this
project is to provide medical assistance to Australian youth suffering mental illnesses. Under the
program, the patient is required to share their story individually with all of the case workers
involved with his or her case. This requires the same story be told multiple times and leads to
alteration of information, loss of information and causes wastage of time and energy. The
proposed solution will streamline the entire operation and make it faster, lean, requiring less
energy and time.
Stakeholder Map
3

Automated Information Recording System
Stakeholder Name Type Interest
Patient Internal, Operational These problems are currently
present in the system and the
core of it is that the story
needs to be told multiple
times. Instead, now the story
shall be recorded at the first
session and will be utilized by
the rest of the case workers.
Project Management Internal, Executive The entire project would be
managed using project
management principles and
accordingly the management,
planning and execution would
be done methodologically.
Project Team Internal, Operational The overall success of the
project and the team members
working in the project will
have direct relation. Also, if
the project is a success each
and every member involved
with the project will be
rewarded.
Healthcare Experts and
Medical Team
Internal, Operational The project is deemed to
bring streamlining of the
entire operations. This means
that the entire process would
be smoother, faster, more
4

Automated Information Recording System
accurate and reliable. This
will further enhance the
interest and motivation of the
case workers working in the
case
Australian Government –
Project Sponsor
External, Executive The sponsors required that the
project be completed under
the allocated budget and time.
The overall success of this
project as well as it’s
accomplishments will lead to
improvise the Australian
healthcare system.
Questionnaire
The stakeholder map presented above lists all the external, internal, executive as well as
operational stakeholders involved with the Headspace project. Irrespective to the stakeholders,
there would be a lot of information that will be collected from each and every single person who
is a stakeholder. Different techniques for data analysis as well as information gathering and
investigation techniques would be utilized. Among this, the Questionnaire is a technique that will
be utilized that would be questioned to the stakeholders. Their responses and comments for each
and every question from the questionnaire will be recorded. The responses would be then
analyzed by data analysis group and the required information gained thereafter would be
forwarded further (Dennis, Wixom & Tegarden, 2015).
 How important is the patient’s story in determining the health condition of the given
patient?
 How many people on an average are involved with the case of the patient?
 What are the current drawbacks and major flaws associated with the system?
 What encryption and information protection techniques are employed at present for
securing the patient’s information?
 Is there use of business intelligence tools being made at present?
5

Automated Information Recording System
 What would be preferred mode of accessing the system – Web or Mobile?
 Are you currently aware that there would be certain security measures be setup for
automation of the Headspace project?
 Do you use any other ICT based tools?
 Would you prefer hands-on training or system documentation for understanding of the
features and functionalities of the automation system?
 What are the essential Australian regulations and policies that apply to the automation
system being developed (Bruegge & Dutoit, 2014)?
Use Case Model
Use Cases Description
 Login
In this case, the users of the system would simply be able to login into the system using
their given credentials. These credentials will also define the level of access they have
within the system.
 Patient Story Feeding
6

Automated Information Recording System
The main goal of the system is to overcome the burning issue that curtails the current
process which is related to the repetition of the story of the patient. As a result, the main
part of the application is to allow the personnel to feed the story of the patient once in the
system and then have the system synchronize the story within the database and make it
available whenever needed.
 Information Extraction
The patient and the patient’s case information would be available within the system
throughout and it will also be possible to extract the information using the Patient’s
unique ID. Any member of the medical team or any new recruit would be able to extract
the information provided he or she has a properly authorized working credentials to login
into the system,
 Data Analysis
The system would be automated and integrated within the BI or Business Intelligence
systems that would allow professions to analyze the patient’s data. The story of the
patient would be analyzed and then scrutinize against a database of symptoms and issues.
This would aid medical personnel to diagnose the patient faster, more reliably and
accurately.
 Medical Comments
The system would also make it possible for the medical professions as well as Health
care workers to attach any of their feedback, notes or comments to the patient story. So
that another medical professional down-the-line or in future would be able to refer to that
note and make assessment or make use of it to improve their diagnosis and treat the
patient accordingly.
 User Management
There would be many users of the system that would use the system for execution of their
day-to-day activities. These includes the administrator trying to setup the users of the
system, manage their roles and privileges among others. Apart from this, user-centric
activities such as addition of a user, deletion of a user and modification of their profile
can also be performed by the admin of the system
Description of a Fully Developed Use Case
7

Automated Information Recording System
Name of the use-case Story feeding
Scenario The story of the patient would be fed into the system and then the
system would synchronize it within its database.
Trigger Event The medical professional may access the system or the healthcare
expert or worker assigned to the case and this would be the
trigger point.
Short description The main goal of the project is to overcome the current issue that
curtails the working of the project. The automatic system would
allow users to feed in the patient’s story allowing for faster
synchronization and information availability at al times.
Related Cases Data Analysis and Application Login
Actors Associated System as well as the Patient
Stakeholders
Associated
Health Care Experts as well as Patients
Pre-conditions The healthcare expert needs to have a working credential with
appropriate level of user access to be able to login and access the
system.
Post-conditions The system would synchronize the story of the patient along with
the Patient’s unique ID and create appropriate copies of the story.
Sequence of activities Actor System
Entering of a combination of
password and ID in order to
login into the system.
The main page of the
headspace system would
immediately load.
Accessing of the patient’s
record
The appropriate case record of
the patient shall be opened.
Recording of the patient’s story The details which has been
provided by the patient must be
synchronized and stored in the
system.
Exception conditions If the account is deactivated or the login credentials are incorrect
8

Automated Information Recording System
(Alhir, 2003).
9

Automated Information Recording System
References
Alhir, S. (2003). Learning UML (2nd ed., pp. 12-14). Sebastopol, Calif.: O'Reilly.
Bourne, L. (2016). Stakeholder Relationship Management. Retrieved 06 September 2017, from
http://www.mosaicprojects.com.au/PDF_Papers/P128b_Stakeholder_Relationship_Manage
ment.pdf
Bruegge, B., & Dutoit, A. (2014). Object-oriented software engineering (3rd ed., pp. 13-14).
Harlow, Essex: Pearson.
Dennis, A., Wixom, B., & Tegarden, D. (2015). Systems Analysis and Design (2nd ed., pp. 12-
14). New York: Wiley.
Rhyous,. (2011). The 8 Types of Technical Documentation and Why Each Is Important. Rhyous.
Retrieved 06 September 2017, from https://www.rhyous.com/2011/07/21/the-different-
types-of-technical-documentation-for-software-and-why-each-is-important/
Walker, D. (2016). Influence, Stakeholder Mapping and Visualisation. Retrieved 06 September
2017, from
https://mosaicprojects.com.au/PDF_Papers/P062_Influence_Stakeholder_Mapping_and_Vi
sualisation.pdf
10