This report provides a comprehensive analysis of delivering customer value within the context of the Autotruff startup, a used car dealership. The report begins with an introduction outlining the importance of customer value in a competitive market and sets the stage for the analysis of Autotruff. It then delves into an environmental analysis, utilizing PESTLE analysis to examine the political, economic, social, technological, legal, and environmental factors influencing the business. A competitor analysis follows, using SWOT and Porter's Five Forces frameworks to assess Autotruff's strengths, weaknesses, opportunities, threats, and competitive landscape. The report further explores the marketing mix and communication mix strategies employed by Autotruff to reach its target customers and build brand value. The conclusion summarizes key findings and recommendations, providing insights into how Autotruff can enhance its customer value proposition and achieve sustainable growth.