Recruitment, Leadership, and Motivation Report for Avon Company

This report provides a comprehensive analysis of human resource management practices within Avon, a global beauty company. It begins by detailing the recruitment and selection process for new employees, emphasizing the importance of legal and ethical considerations, including the preparation of necessary documents such as job descriptions and advertisement strategies. The report then delves into leadership styles, exploring the skills required for effective leadership and contrasting leadership with management. It examines different leadership styles adopted by Avon, such as autocratic, democratic, and laissez-faire, and suggests the adoption of a democratic style for optimal employee engagement and productivity. Furthermore, the report discusses employee motivation strategies, highlighting the importance of empowerment and various reward systems, including both extrinsic and intrinsic rewards, to foster a positive and productive work environment. The report concludes by summarizing the author's role as an HR manager in preparing documents, participating in the selection process, and contributing to the overall growth of the company.

WORKING WITH
LEADING PEOPLE

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1...........................................................................................................................................1
1.1................................................................................................................................................1
1.2................................................................................................................................................2
1.3................................................................................................................................................2
1.4................................................................................................................................................3
TASK 2............................................................................................................................................4
2.1................................................................................................................................................4
2.2 ...............................................................................................................................................4
2.3................................................................................................................................................5
2.4................................................................................................................................................5
TASK 3............................................................................................................................................6
3.1................................................................................................................................................6
3.2................................................................................................................................................7
3.3................................................................................................................................................7
TASK 4............................................................................................................................................8
4.1................................................................................................................................................8
4.2 ...............................................................................................................................................8
4.3................................................................................................................................................9
CONCLUSIONS..............................................................................................................................9
REFRENCES.................................................................................................................................11

INTRODUCTION
Many human resources managers spend a great time in managing activities associated
with the recruitment and selection of staff. The employees who are working with the
organisation are acts as a backbone and recruitment of an appropriate person is an tedious task
for the managers. If business employs an effective recruitment and selection tools then they have
a capable and specialise team of recruiters. For recruitment and selection it is important for
manager to prepare job description and person specifications so that skilful candidates are to be
recruit. Similarly Avon the company who is a leading global beauty business at new York . Its
offer various types of products such as colour cosmetics, skincare and fragrances and fashion
home products (Kore ,2013). The below analysed report aims to learn about the recruit and select
procedure for new candidates further it emphasis on rules and regulation which are require for
selection process. and also assess the team working for an organisation benefit by identifying the
procedures to motivate them.
TASK 1
1.1
The recruitment of new member require different document, also needs to obey statutory laws
for the selection that help the company to hire best talent. The human resources department is the
one who is responsible of an organisation prepare required document to select new member. The
document need for selection and recruitment of new member are to be as per the legal and ethical
considerations. The procedure of taking part in selection of area manager at Avon company.
HRM department of Avon prepare needs to make the following documents for the selection and
recruitment are as follows:
 Approval of recruitment: this process is start with the approval of higher authority of the
company. The concern department who need new employees send a draft with positions
description and a document that describe the required skill and education for the post.
After approve of the draft by higher authority it sends to the HRD team (Bason ,2010).
The approval must mention about the electronic copy of the draft which describe job
description and advertisement.
 Position description: Before giving the advertisement, Avon city require to describe the
positions for which they recruit new member. Positions descriptions is an necessary for
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every organisation because the company cannot change the positions of the post after it is
advertised. This explains about the duty and responsibilities of the jobs , the task have to
be done within these jobs. The HR manager of Avon describes about the area manger
qualities which need to be possess by the candidates who apply for that job.
 Advertising: Advertising is an important task of recruitment process which is done by the
human resources department of the company. The job advertisement of Avon require
approving by the higher authority. By the advertisement the organisation can gather
potential candidates for a job (Fish,Woodward,Duperouzel,2011). There are different
types of medium through which advertisement is to be done that is print media, electronic
media, open advertisement etc. it also includes announcement, required skill, term related
to payment,etc. HR department of Avon is require to obey all legal formalities.
1.2
Recruiting the right person is the key to success of many organisations also for Avon.
This ensure that the process and procedures involved in recruitment and selection to meet their
needs are legal. Awareness of rules and regulation help the Avon to minimize the risk, job
posting , interview question, checking job offers etc. there are different types of law related with
the recruitment and selection process such as race relation act, employment equality regulation
etc. all companies are adhere to follow these laws. The effects of legal, regulatory, ethical are
need to be understand when hire an senior sales officer at Avon because it has a direct impact on
the candidates who may apply for that job (Carter ,2015). Potential candidate always look for an
post where they find quality of information. So it is important to the company makes a good
impression on applicant in order to attract them.
Company to recruit an senior sales officer require to take care of values and perceptions of the
candidates. If It has a fewer staff then legal requirements are become crucial for them along with
it is also an duty of Avon not to create a discriminations among the applicants while their
selection .The lawful object of this process combine both the parties by agreements to follow
ethical and legal considerations that make Avon liable to fulfilling all the morale responsibilities
at the time of appointing an candidate.
1.3
Selection is the process in which right candidate is to be chooses for an particular job.
Basically it is exercise to predict which applicant can able to effectively manage the organisation
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network. After giving an advertisement the next process for HR manger is to take part in
selection process. This involves several systematic task which are as follows:
Selecting a recruitment and selection panels: The HR department selects a panel for
hiring an right employees for appointment. The members of this panels are selected by the HR
director of Avon company. It is also need to be consider that an company require to understand
that business want various types of staff .With this HR department selects various panels and
each panels are responsible to select that candidate for an particular area.
Short listing: After screening the applications of candidates. The recruitment and
selection panel make a shortlist of candidates by using short listing method which are IQ test,
taking examination by using MCQ , written exam, etc. the short list of applicants should be given
to the HRD then after the they arrange interview for short listed candidates (Miller ,2013.).
Interviews: in this they ask certain no. of questions about their background, their
educational related and also ask to share their experiences and knowledge etc. this is undertaken
by the panel.
Appointment: the panels has taken the final decision related to selection by judging the
applicants overall performances and then then HRD gives an appointment letter to the selected
candidates who are recommendation by the selection panels.
1.4
In this assignment I have take part in preparing an documents for the selection and
recruitment of a new member in company Avon in which I have mentions the documents which
are require for the effective hiring of an candidate. After that I also study the impact of legal,
regulatory and ethical consideration to the recruitment and selection process. Further I play role
in selection process of hiring an applicants for which I shortlisted some of the candidate for
interview so that the final decision has to be taken. Therefore as a HR manger which I am
performing are liable for the workings that have been selected(Hawton,Saunders,
O’Conno ,2012). I also have a responsibility to take care of skills which are required within the
organisation. Thus this is my contribution as a HR manager at Avon in order to select the best
and provide the company maximum growth.
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TASK 2
2.1
Leadership is the function of motivates and inspire people to engage with the vision and
also builds a team, so that it is more effective at achieving the vision. A leader plays an vital role
than a manger. There are different types of leadership. The skills and attributes which are needed
for good leadership skills are mention below:
 Problem solving skill: It is responsibility of the HR manager to develop strategy as per
the conditions and then take appropriate steps to resolve the problems. A leader should
have an capability to solve the the issues which are raise within the company.
 Motivation: Good leaders always motivate others and have a positive approach towards
the situation. HR manger also need to have leadership skills in order to motivate the
employees in performing any operational activities in an effective manner.
 Communication skills: This is the qualities that the leader should need to possess in
managing human resource . (Hill,Castellanos, Pettit,2011) There is need to develop the
communications so that clear flow of information takes place.
 Professional knowledge: This is another major quality which leader should have. He must
have the professional degree in the particular coarse and also need to have a sufficiency
knowledge in providing guidances to the employees.
Hence these all qualities are need to be possess then only I can handle the conflicts, issues,
employees turnover and hold the company at long run.
2.2
LEADERSHIP MANAGEMENT
The leadership means the ability of an
individual to influences, motivate and helps
others to contribute towards the success of the
company .
Management consist of directing and
controlling a group of one or more people or
entities for the purpose of coordinating the
people in achieve a goal.
Leadership is based on trust. Management is based on control.
It more emphasis on inspiring of people. It is more concern in managing activities.
It helps in formulation of principles and It helps in formulation of policies and
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guidelines. procedure.
This process is considered as an innovative
term.
This process is considered as an administrative.
Leaders does the right thing Mangers does the things that are right.
The outcome leads to achievement. The outcome leads to results.
Hence Managing and leading are two different ways of organising people. Leadership is setting a
new directions or vision for a group that they follow while management controls or directs
people in a group according to principles or values that have already been established
(Brady ,2013).
2.3
There are various kinds of leadership styles which is adopted by Avon company in
managing the people which are as follows:
Autocratic leaders is one who makes decision without consulting others. This style is
appropriate when need to make decisions quickly or no need of team inputs and it can lead to
high levels of absenteeism and staff turnover.
Democratic leaders: This type of leader makes the final decision with involving the team
members. They courage creativity and people are often highly engaged in projects and decisions.
As a result team members leads to have high job satisfaction and productivity (Littlechild,
Hawley ,2010).
Laissez-faire: leaders give their team members a lot of freedom in how they do their work
, and how they set their deadlines .This freedom can give an negative effect as if team members
don't mange their time well or they don't have much knowledge or self motivation to perform a
task then it leads to a failure for business.
Thus, from the above leadership styles which have been discussed. Avon company can adopt
democratic style because by opting this the business can get the participation of staff which can
be beneficial for the both company and employees growth.
2.4
Empowerment gives an employees an extra advantages. With this they feel free to work
so mangers need to acknowledge the empowerment. To motivate the employees for achieving
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the objectives there are different rewards system are need to be followed by the Avon company
and these are frequently used by the mangers. The effective reward system always provide
benefits to company. There are two types of rewards which extrinsic and intrinsic rewards. There
are also some ways through which entity can motivate its employees (Hawton, Saunders,
O’Connor, 2012) .
 By creating the relations with employees: the employees of the company can be
motivated through developing the healthy relationship at company.
 By develop a pleasant and friendly environment: the company can create a healthy work
culture for its staff members so that they can feel comfortable and motivated.
 By providing incentives: the company can provide incentives to its employees in order to
avail the opportunity and make optimum advantage of their working and feel inspired.
 By help in achieving both organisation and individual objective: the company should
motivate the employees in such away that helps to inspire individual to attain
organisation well as their own objectives.
 Organise an events: the company is need to develop an inspirational events such as social
functions which encourage the employees to work for the betterment of others.
 Avon can also use motivation maslow's need hierarchy theory to influences the
employees to fulfil physical as well as psychological needs so that to achieve its objective
in a effective manner.
Thus from the above techniques Avon can encourage their employees to achieve the goals.
TASK 3
3.1
Team work is very much beneficial for the success of the company itself. The most
popular believe is that team has a best way to share the skills of the team members. Team
members with their unity of knowledge and skills make the way to growth. Here are the
following benefits of working in team for an organisation.
Efficiency growth: Team work is key element to develop the efficiency in the work at
company. It also helps in complete the task quickly with effectiveness. With the coordination
workers can reduce overload. The employees share their ideas, views related to work with each
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other so that best outcome get emerge by each employees potential. Work specialisation of teams
helps in achieve integrated performances.
Develop employee relations: Team work is very helpful in creating employees relations
in the organisation. When the employees get an task in a team they develop a sense of relation
which helps them to successfully complete the job and also with the working in a team creates
the value among the team group (Brady ,2013) . In members there is a need to have trust relation
because this build up the employees satisfaction towards the company as well as with the co-
workers.
3.2
Team leader has a responsibilities of the performances of group and they are also very
much committed to the team goals and objectives. The leader should always think positive in
every situation as this lead to motivate others and helps in working with dedication. He should
have an energy that creates friendly working environment. Leader should always look for an
opportunity and taking a risk in life so that they can make innovations. All the duties of the
mentor to make a proper coordination and resole their conflicts which arises in the company . If
the leader handles issues effectively then it create an positive impact on the group (Fish,
Woodward, Duperouzel ,2011). It is very important for the manger to create a helping work
culture because it gives lesson to all employees that following mutual Working at the workplace
that helps in sort out every issues on a initial level.
Thus the importances of a team leader is very important in Avon. As leader is the one who
always ready to assist at the difficult situations . Group leader is responsible for the success and
failure of the Avon. Therefore members also need to coordinate the leader to get success.
3.3
To perform any task the team leader guidances is very necessary similarly Avon
company uses team leader for their groups in order to provide the direction to members and help
them to complete their job at a stimulated time. At Avon when goal is specified in the team then
it becomes easier to get that particular objectives with the leader proper guidances.
Avon company can make a teams as per the targets which are assign each members according to
their expertise. In this organisation there is problem related to the working profile, therefore the
business is requires to pay attention on the conflicts which are faced by the employees
(Kore ,2013).
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By creating a team for operating the tasks properly. The company can finish the work on time
and this can also influence the other members. If the task is distributed as per specialisation then
it can help in attaining the goal on time, hence team leader is having vital role in managing the
group and the company for achieve the growth.
TASK 4
4.1
The new employees should be evaluated according to their performances. There are some
ways through which Avon company can measure and monitor the performances of the
employees. First is setting up random methods:- With this, business entity can use random
methods of quality control for the company (Moran, 2012). This method requires too much
attention in their work in order to pass from the check criteria. Second is surveying clients and
customers in which Avon should make surveys on their customers about services, it leads to
measuring employees performances. Third factor is performances appraisal through which
employees performances are measured on the basis of the set standards and this help in judging
the quality of the outcomes. Fourth is appraisal interview- Avon company should arrange the
formal interview for evaluation the workers. Fifth is to evaluate the performances In this
process, assignments have given to employees and make a keep record of their actions. This can
be done through plans,checklist and activity logs. then workforce can monitor whether the goals
meeting in the project and the employees is able to meet the result. In order to check the
employees work performances all the above mention factors are need to be consider.
4.2
Avon is a global leading company which offers various products in different countries
and its aim to provide innovation, quality goods to consumers at competitive prices (Pryjmachuk,
Trainor ,2010). They also want to expand their business in more areas. For which they need to
impart training and other specific needs as well. Avon tries to evaluate training need initially and
then other needs.
In order to analyse the training needs there is need to assess the company objectives with person
potential. Capabilities also need to be evaluate , then identify the job which require an training
program, further performances is measured on the basis of training. Thus Avon have cleared that
what type of skills, behaviour and knowledge is necessary to run the entity in an effective
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manner. So company require to use training need assessment for every job in order to smooth
functioning of the operations.
Other specific needs are self determined needs are those which are identified by individual while
normative needs are refer to individual skills with the standard whereas in comparative needs
indicates an person knowledge level to the other individual or members. Process needs that
highlight that the employees have enough skills, knowledge but he cannot cope up with the
business system of the practise setting.
Hence different individual have their own needs which need to be fulfil. This is possible only
with the efforts to perform the activity with dedication at workplace.
4.3
For the group members of the Avon company require to conduct the training program so
that they work effectively in the changing atmosphere. The newly recruiters need an induction
for the proper guidances and their development (Jarrett, 2010) .After imparting the training to the
members according to their specific needs whether it is a normative, process or training and
development needs. They also require to analyse the result of the training program in order to
make corrective actions. The evaluation process includes the research to find out about the
deviations at the training. For which measuring the outcome of the program in order to improve
job performances of the workers so that it increase the productivity of the business.
Evaluation is the essential part of the assessment process. If Avon company successfully
implement the developments for the unsatisfied needs and want to retain the maximum
employees in the organisation. With this business can earn revenues and profits at the long time.
By giving the proper instruction of the Avon members then they provide effective outcome. In
order to satisfy the needs in an efficient manner.(Scanlon, Adlam, 2010) It is to be consider that
initially physical needs are to be fulfil after that social needs according to Maslow Need
Hierarchy Theory. Thus knowledge , skills and performances are acts as a potential area for
assessment of the individual . An overall need assessment strategy is implemented to guide the
members towards the exact directions as different groups has a several needs and to make
everyone happy is quit difficult as some needs are to be fulfil by themselves only.
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CONCLUSIONS
From the above study it is concluded that, the preparing documents of recruitment and
selection plays an vital role in hiring the skill, specialise staff. And also assess the impact of legal
, regulatory and ethical considerations on the selection process. In selection process of Avon uses
various method such as screening of application, short listing and then finally appointment
decision is to be taken. Selection and recruitment task are performed by the HR department then
I am liable for the performances of the newly selected candidates .As a HR I have taken a
responsibility to develop of knowledge, skill in the candidates through effective leading. Further
also explain the qualities which are require by leaders in different situations and also find out the
ways to motivate the staff in order to attain the objectives and also analyse the benefit of working
in a team by identify the needs of the employees at workplace. Hence all these methods from
selecting of employees to develop them in performing any task has plays an essential role in
HRM success. thus its my contribution towards to the betterment of the Avon company.
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