BSBHRM602 - AWS: Human Resource Strategic Direction, Objectives

This report provides an analysis of Apex Work Skills (AWS) focusing on its human resource strategic direction, objectives, and targets. It delves into the company's background, challenges, and initiatives like online training sessions by AWS. The report examines HR practices, strategic directions, and environmental analyses to identify emerging HR trends impacting AWS's HR strategy. It also covers future labor needs, skill requirements, options for sourcing labor supply, and the impact of new technology on job roles. Furthermore, the report addresses recent and potential changes to industrial and legal requirements that may impact AWS. The analysis includes role-playing scenarios to establish an understanding of HR preferences, philosophies, values, and policies, as well as a cost-benefit analysis of different HR options. The report concludes with a summary of the findings and recommendations for AWS to enhance its HR practices and achieve its organizational goals. Desklib offers similar solved assignments and study tools for students.

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AWS

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Table of Contents
Introduction to the company......................................................................................................................................................................................3
Challenge with the company......................................................................................................................................................................................3
Online training sessions by AWS...............................................................................................................................................................................4
REFERENCES.............................................................................................................................................................................................................17

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Introduction to the company
Apex work skills private limited Is known as a private registered training organization Which is involved in delivering nationally
recognised training courses in business management, construction accounting, care services and children services. AWS Is having student
enrolment of approximately 2000 and there are 50 training staff which are employed on full time or session-al basis. The senior managers of
AWS wants that RTO of the firm should be best in whole country. There are strategic plans and business plans of this company which are based
upon assuming that RTO is going to receive government funding and revenue from international students.
AWS operates in various external environment. There are some factors which are having implications of effective human resource
management that help in changing composition of Australian workforce. This is mainly regarding gender, age as well as ethnic distribution. AWS
is an organization which is analysing and removing systematic organizational barriers for advancement of women and encouraging workforce
diversity. RTO is basically regulated by national regulator Australian quality and assessment framework. There are some standards which are
provided to companies in order to manage the registered training organisations.
Assessment 2
analysis of the strategic plans and information about AWS provided to you in the scenario to determine human resource strategic direction,
objectives and targets.
HR practices
Strategic directions: There are few steps taken in AWS for increasing the ability of attaining goals and objectives. It is important for the company
to provide effective strategy development. Some of the steps taken in AWS are mentioned below -
To develop an effective and comprehensive organisation-wide communication strategy.
To enhance a coordinated range of staff health and wellbeing activities that promotes health self-management.
Strategies:
• Develop and implement a range of communication methods relevant to specific issues, sites and staff needs.
• Ensure all communication is inclusive and effective.
• Enhance the range of activities and opportunities that address the needs of specific staff groups.

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• Assist staff to develop the knowledge and skills to identify and manage their own individual health and wellbeing needs.
• Ensure all staff are able to access the range of support services available
environmental analyses to identify at least three emerging HR practices and trends that may impact on AWS’s HR strategy.
Future labour needs, skill requirements and options for sourcing labour supply
Supply forecasting helps AWS organisation to:
• quantify numbers of people and positions expected to be available in the future to enable plans and objectives to be met
• clarify likely staff mixes that will exist in the future
• prevent personnel shortages
• monitor expected EEO and diversity goal compliance
• identify necessary and potentially advantageous skill sets
• identify potential training and development needs.
Plan and preference of AWS
AWS is a training organisation has an objective that employees working in the company are reflecting Australian community and these are
working on removing and analysing systematic organizational barriers. There are several staff of the organization which are having issue of work
life balance and it has become a priority. There are several staff issues which are followed by the company. According to board of directors of a
WS, there is need to have a Strategic planning meeting so that company objectives are achieved.
Assessment 3 – This assessment is made up of five (5) tasks. Answer all the parts:
Part A – Role play: Establish understanding of HR preferences, philosophies, values and policies
Role play of AWS employees and HR manager
HR manager - Hello. How are you?
Employee - Hie. I am good.
HR manager – I wanted to know do you think there is need to provide training for employees in our company?
Employee – Yes, of course. It will provide help to manage the functioning and controlling of various business activities.

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HR manager - What type of training do you require for enhancing your skills?
Employee – I will require training process in which it is easy for me to improve my technical skills.
HR manager - Ok. I know there is need of managing technical skills for doing effective work.
Employee - Yes I know. I think it is essential for the company to provide effective training to all employees. The only thing which
creates problem is that you must take care of time management as it is not way for us to manage both job as well as training session.
HR manager - OK sure.
Employee – Can you provide me a brief about how to manage own skills and abilities.
HR manager – yes , of course. I know that there is need to manage the work properly so that goals are attained in less time. For that you
have to focus upon developing own skills.
Employee – On what basis are you going to evaluate my performance?
HR manager – There is a performance appraisal held within the organisation and thus, for this several training and development sessions
are organised.
Employee – How can I manage dual burden of training as well as my daily work.
HR manager – You have to just feel relaxed and indulge into different trainings provided to you. This will help to manage the
functioning properly and developing skills.
Employee – May I know about the strategic plans and information about AWS provided to you in the scenario to determine human
resource strategic direction, objectives and targets
HR manager - The strategic plan used within AWS is developed on the basis of the organisational goals of firm. There is need to
understand what are the ways to plan and formulate effective factors that will lead to manage effective functioning. The human resource strategic
decisions include increasing the training and development so that goals are attained in less time. There is need to manage the achievement of
employee benefit and welfare. It is very essential for HR management to improve the professional skills of employees. These are dependent upon
cognitive as well as creative skills. These consists of using intuitive skills, critical thinking and logical thinking. There is need to manage HR
roles and responsibilities within an organisation for managing the efficient flow of work.

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Employee – I would like to know about environmental analyses to identify emerging HR practices and trends that may impact on
AWS’s HR strategy
HR manager - There are some environment factors which affects emerging HR strategy within AWS. It is very important that all the
external factors are managed in effective manner for creating the present trends and practices of HR. there is need to have proper management of
HR strategies so that needs and demands of company can be fulfilled. There is also requirement of aligning organisational objectives with HR
strategies. Different factors like employee needs, company efficiency and employee engagement are evaluated for knowing what is the process for
managing positive work culture.
Employee – May I know about future labour needs, skill requirements and options for sourcing labour supply , based on the environmental
analyses
HR manager -Labour market is a place in which there is supply and demand for meeting the requirements of jobs. In the present context, it
is seen that AWS requires to have skilled and talented employees and staff for completing the goals in effective manner. Also there is need to
motivate and encourage these employees to manage the functioning of these employees properly and retain them. Effective training is provided to
staff for managing the efficiency of achieving targets.
Employee – I wanna know about new technology that can be used and its impact on job roles and job design at AWS.
HR manager - New software is installed within the company for managing the online services. It is seen that new HRIS is installed in the
company for knowing what are the different ways of managing new online service. The kind of online learning programme AWS is selecting will
have a dramatic effect on how the new online training service will be paid for. For instance, AWS is designed specifically for providing training
to clients and customers. For its Starter rate, its plans begin at $495 a month, which is provided for infinite number of users, up to 100 active
courses per month and two portals for consumers. For training businesses, it's a perfect configuration so it doesn't matter how many users you
load into the device. Depending about how many courses and portals you like, Firmwater's plans grow. There is a $895-per-month package that
provides up to 200 active courses and five portals, and a choice of $1,295 per month that allows you access to 400 active courses and 10 portals
per month. But none of these proposals limits the number of students that can be activated.
Employee – May I know more about recent and potential changes to industrial and legal requirements that may impact on AWS

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HR manager - AWS re/Start is a full-time, classroom-based skills development and training program that prepares individuals for careers
in the cloud and connects them to potential employers. A technology background is not required to apply. The program is focused on unemployed
or underemployed individuals, including military veterans, their families, and young people. Through real-world, scenario-based learning, labs,
and coursework, learners can gain the technical and soft skills they need for an entry-level cloud role. AWS re/Start also provides learners with
resume and interview coaching to prepare them for employer meetings and interviews.
Appendix B: Cost-benefit Analysis Matrix Template
Option Types of costs Potential Returns and Benefits Analysis of Cost/Benefit Feasibility
(Yes/ No/
Maybe)
Hiring employees Variable costs The cost incurred by company in
hiring employees will be
beneficial as new and talented
employees will help the
company to earn profits within
market.
The ratio for incurring profits for
the company are equivalent to the
cost.
Yes
Goal 1 Objective Targets
To enhance the employee performance and attain the targets in efficient
manner.
Year 1 Year 2
Goal 2 Objective 80% 100%
To enhance the employee satisfaction level 70% 90%

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Engaging
services of a
consultant or
contractor
Variable cost When new contracts are
provided to a company, it is seen
that costs vary from the tenure of
the contract.
Ratio is variable according to the
costs incurred.
There are several factors involved within the management of an effective human resource management within the company for managing
the work in AWS. It is seen that there is analysis of changing composition of different factors like age, gender, ethnic distribution for managing
the Australian workforce. It is concluded that analysis and removal of different systematic organisational barriers is conducted for managing the
online services properly. It is concluded that various staff members have to handle and control the employees as well as customers to manage the
new services. There are different staff members who have to focus upon managing work life balance and it has become a higher priority in
addressing different risk associated with the new online training service. AWS is involved in creating career opportunities for people and
managing the work so that organisational goals are attained in less time frame. RTO provide different regulations for managing the work of
company in providing online service. There are different aspects n which human resource management has to work in effective manner to achieve
success. There is also requirement of developing and managing work activities in such a manner that people are satisfied and happy with new
online services. Australian labour laws and regulations are managed properly for working upon the online service properly. There are some rules
which AWS has to follow for attaining goals.
Challenge with the company
There are several issues which are solved by this company and it is used for managing workplace vision for next 24 months. It is having
several objectives in order to maintain gender equity and retaining talent within company by offering flexibility in work arrangements. This
company is going to focus upon flexible working hours, compressed working weeks, telecommuting and part time work. After the COVID-19
pandemic, there are all businesses, government departments, schools and organizations which have to change the way in which they are operating
physical offices are tend to shutdown and several employers are now managing the business from home online providing services are increased.

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There's encouragement of businesses in adjusting workplaces which enable staff to work from home in various places where it is possible.
Training organizations like a WS have to provide training delivery and assessment arrangements on online bases. There is elimination of face to
face contact between trainers and learners which has prevented contagion. There are several changes which have resulted the staff in resourcing
levels and managing different type of work arrangements. Some of the changes are temporary and requires innovation. Several RTO such as AWS
are considering to adopt practices during deep endemic for meeting current and future delivery requirements. There is need to adopt flexibility in
operations for managing several practical implications. There are various employers who are considering the online option and reducing risk of
exposure for employees by altering start and finishing times will stop there are some employers who are forced for considering scaling down
operations by methods like placing a freeze on few hires.
Online training sessions by AWS
For a training company like AWS, it is necessary to involve the following steps for providing effective services to customers and clients. Some of
these are mentioned below –
Using Uplifting Visuals That Resonate With Staff- Abstract thoughts and concepts are condensed by photos and animations. They also help
staff connect to the content of the training and form a tangible relation, especially visuals that encourage and uplift the dispersed workforce. The
obvious alternative is images that elicit feelings of positivity and optimism; but you can also go for infographics or maps with appealing colours,
borders, and styles of fonts. A timeline, for instance, which involves bold hues and graphics detailing each historical point.
Add emotionally convincing storeys and examples -The applications and rewards of the online training course are emphasised by storeys and
real-world examples. These online educational tools, however also stir the feelings of workers and promote memory retention. Employees are
most inclined to recall a storey of relatable people with whom they can empathise. A sales employee, for example, who needs to negotiate with an
angry client and help them fix it.
Provide Real-World Online Training Opportunities - Real-world benefit is generated by successful online training. When they enter the office,
workers are able to apply the skills or talents they have gained. Scenarios, models of online instruction, and case studies help them to develop
realistic knowledge and place the data in a real-world context. As a consequence, workers are more comfortable with the experience of online

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schooling and do not have to struggle with high learning curves on the job. This online training tools, engaging and immersive, create more
competitive environments for online training because they transform concepts into realistic know-how.
Build an efficient structure of online help - In online training settings, support is essential. Until competence and competence gaps expand, staff
must be able to solve challenges. They should also have the chance to connect remotely with peers and online instructors. Superb support
resources are social media forums, online conversations, FAQs, and live events. This online training tools encourage the scattered workers at a
moment's notice to get the assistance they need. You may also launch a corporate eLearning blog with links and updates to tools, or inspire
workers to create their own corporate eLearning groups and blogs to provide their specific experience.
Part C –
There is need to evaluate different cost analysis so that it is easy to provide effective training and development sessions to clients.
oCosts associated with managing risks specific to opportunity (e.g. regulatory risk cost, insurance, business risk cost, etc.)
In contrast, rate regulation in the competitive model principally aims at simulating competition or actually admitting and stimulating competition.
Complete or partial opening up of hitherto protected monopolies for competition is what is usually understood as deregulation. In context of
AWS, the regulator has to make sure that rates are set properly.
Particulars 2020 2021 2022
Variable costs
Salaries to staff 10000 55000 52000
Advertisement 5000 28000 25830
Rent of building 5000 28000 21800
Fixed costs
Machines 20000 60000 58000
Cost of material 30000 80000 72000

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Total cost 70000 251000 229630
Revenue stream:
Particulars 2020 2021 2022
Planning of new HR software 35000 150000 152000
Online feedback 25000 95000 96000
Training and assessment sessions 20000 51000 52000
Further developments 20000 50000 50000
Total revenues 100000 346000 350000
Part D – Identify appropriate technology and systems to support agreed human resource programs and practices
1.Research the following:•What is a HR software solution?
The HR software is used within AWS for managing the work. This helps in managing HR & Payroll software that is employee centric.
What are the three main types of HR software solutions?
Which type of solution is best suitable for AWS’ situation?
 they are a modern new generation platform focused on user experience and simplifying complex workflows.
 These activities require handling by an expert.

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Types of HR software
 Recruiting HR software
 Payroll software
 Performance appraisal software
 Recruiting HR software
This software helps in assigning, tracking, and executing tasks from inbox and searching data with a google like search engine.
There are actionable insights which automates more than 100 tasks and amplify interactions with the moodbots, R&R platform as well as
group chats.
 Payroll software
Payroll software helps to Easy setup and implementation of payroll processing designed with complete compliance with the Indian Legal
system.
A simple and completely menu-driven tool that offers flexibility in payslip design, register columns, setting up Earning deduction formula,
defining grade-wise salary.
Easy to use module available for employees to upload and access relevant documents and information.
 Performance appraisal software
The performance appraisal software is flexible enough to adapt to a simple review or a comprehensive performance summary that
effectively captures employee performance feedback.
Part E – Develop the strategic human resource plan and obtain senior management support for the plan The research report