IT Risk Analysis Report: Aztek Financial Services and BYOD Project

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This report provides a comprehensive IT risk analysis for Aztek, a financial services company, focusing on the implications of a Bring Your Own Device (BYOD) project. The report examines the current IT security posture, relevant policies, and regulations within the financial sector, highlighting potential risks such as data breaches, misuse of social media, and violations of privacy regulations. It assesses the threats, vulnerabilities, and potential consequences associated with allowing employees to use their personal devices for work, including hardware impact, loss of productivity, and unauthorized access to confidential information. The analysis considers the impact on the company's code of ethics, company policies, and data security. The report suggests potential mitigation strategies and provides a detailed overview of the IT framework, risk management, and the importance of data protection in the financial services industry. The report concludes with a discussion of the overall IT risk landscape and recommendations for Aztek to manage these risks effectively.
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Executive summary
This report analyzes the risks in IT. The analysis is based on Aztek company which is
a company operating in the financial services industry. The paper begins with an
analysis of the policies and regulations that govern the financial services industry and
which are related to the project being considered. The project considered for
implementation in this task is the project of employees carrying their own personal
devices to be used to carry out task related to their job. The paper also analyzes the
impact that the project will have on the current security posture against the current
security of the IT policies of the company. The company IT system is exposed to loss
of important valuable information through hacking and confidential information may
fall into the hands of the wrong people. The threats and the vulnerabilities that come
with the implementation of this project are also outlined and discussed in detail to
help prepare the organization on what to expect if the project is adopted by Aztek.
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Contents
Executive summary.................................................................................................................................2
Introduction............................................................................................................................................4
Review of project in respect to the financial services sector...................................................................5
Review of project in regard to current security posture of Aztek............................................................7
Assessment of risk based on threats, vulnerabilities and consequences derived from the IT Framework
................................................................................................................................................................ 9
Conclusion.............................................................................................................................................15
References............................................................................................................................................ 17
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Introduction
This report analyzes the IT risks that are prevalent in allowing employees to bring
their own devices in the work place. The assessment analyzes the IT risk that Aztek
will be exposed to by allowing their employees to bring their own devices such as
laptops, tablets, and mobile devices to the workplace to be used as the main or the
only devices in achieving task at the workplace. IT risk management is the process of
applying methods and techniques of risk management to manage situations and
scenario that exposes a business organization to undesirable outcomes. IT Risk
management is considered as part of the broad enterprise risk management. This
structuring, establishing, maintaining and continuous monitoring, repair and
maintenance of information security management system helps to ensure the
important data and the systems are secure and free from interference. Some of the
common risks in IT include lack of proper documentation, poor communication in the
organization, lack of proper coordination in the organization, risk of failure of the
devices, lack of data security, third party risk management issues, risk of fraud and
misconduct, risk of complacency by the employees, risk of crisis occurring in the
organization, risk of misuse of devices and the risk conflicts between the employees
and the organization (Olson & Wu,2008). This report analyzes all the potential risk
situations in the environment of Aztek. The paper analyzes the potential loss from this
risk and helps to examine on whether or not the company should go ahead with the
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project. The paper also analyzes the project in respect to the Financial Service Sector
which includes government and private institutions. This will help to provide
important information to help in carrying out this task, the existing recommendation
in this industry and the consequences and threats arising from the IT framework being
used by the organization.
Review of project in respect to the financial
services sector
The project of Aztek allowing employees to bring their own devices and use them at
the workplace has many risks associated with it. Given that Aztek is a financial
institution, it is clear that there are risks levels are high since the financial services
industry is already at risk due to the probability of theft or fraud. Most financial
institutions in Australia and globally, nowadays use mobile devices or tablets to
provide services to clients. The use of these devices has been driven by the growth in
the usage of internet and mobile technology by customers. This has resulted to change
in behavior of consumers. Consumers nowadays are not interested in visiting financial
institutions physically and they prefer getting the services they require from the
comfort of their mobile device or other gadgets such as tablets or laptop (Moran,
2014). The need for fast and efficient services has resulted in increase in usage of
technology in financial services industry. This has therefore brought about the need
for most of the staff working in financial organizations to use these electronic devices
while carrying out their tasks at the workplace. The risks that are most prevalent for
Aztek allowing its employees to use their own devices to perform tasks in the
organization include.
The employees may tend to misuse social media. Social media sites are the bottom
line of today`s mobile phone technological innovations. There are very many social
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media sites today and most of them are compatible with mobile phones and other
devices such as laptops and tablets. Allowing employees to bring their own devices to
the company for use in performing tasks related to the their job might result to
employees misusing social media (Harkins, 2013). This may be through posting
personal messages to customers and this may result to undesirable consequence for
the company. The company has social media accounts which it uses to communicate
regularly with its customers and which helps the company to get feedback from
customers. Therefore allowing customers to use personal devices to carry out tasks
related to the job may lead to customers using social media in appropriately and may
end up ruining the company’s relationship with customers. The employees may also
engage customers unprofessionally by starting dating or any other casual
inappropriate behavior.
Allowing customers to use their personal devices at the workplace may lead to
violation of regulatory requirements in the industry. The financial services industry
has many regulations related to the transactions and relations with customers. The
financial industry restricts the sharing of client information with other people and it
may result to serious violations which may end up being so costly for the business.
The use of personal devices by employees may result to the risk of violating the
privacy regulations in the industry. The financial industry has strict regulations
regarding the privacy of customers and therefore the risk of this project is too high.
The financial industry regulators have put restriction on the handling of financial
records regarding the handling of accounting information. The recording of cash
transactions and other aspects of accounting that are sensitive in te operations of the
business are sensitive and therefore the industry regulations have set basic rules and
policies regarding the accounting information. Use of personal devices by employees
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of the in Aztek may result to increase in contradicting information being entered by
different employees and thus making it difficult to account for the daily transactions
at the company.
The use of personal devices by employees at Aztek may also result to unauthorized
employees getting access to confidential company information. This is because the
use of these devices will make it easy for all employees to access passwords and other
security to the IT system of the company (Hussain, 2010). Due to this access, the
employees who are not allowed to assess particular information may get access to this
information and thus resulting to loss of confidentiality within the organization. Some
employees may tend to misuse the confidential information obtained and this may
result to harm for the company. The confidential information obtained may also be
traded to the competitors and used to intimidate Aztek. This may eventually give the
competitors a competitive advantage and therefore ruin the market share of Aztek.
Review of project in regard to current security
posture of Aztek
The use of personal devices by the employees of the company may result to violation
of some company policies and procedures. The company’s code of ethics has clear
indications concerning the operations of the company and the conduct of employees at
the workplace. By allowing employees to use their personal devices at the workplace,
this would be in contradiction to the policy which indicates that only specific
employees are allowed access to data and information concerning the company
accounts and information on customers. Only senior company employees are allowed
to assess the data on important customer information. Therefore by allowing all
employees to use their personal devices to carry out tasks at the organization, it may
result to the employees and the organization itself disregarding the ethics and policies
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of the company. The risk of violating the company policies may lead to lack of
discipline among employees in regard to other matters in the company.
The project by Aztek of allowing all employees to bring their personal devices for the
use in carrying out company tasks results to the risk of losing important company
data. By allowing employees to use their personal devices to carry out tasks related to
the job,it may expose the company to unprecedented risk situation breach of security.
The personal devices of employees may not be that secure and might be corrupted
with many different viruses in form of software. Therefore, when these devices are
allowed access to the company’s databases and other software, it may destroy all the
data available in the system. The backup data servers may also be destroyed and this
leads to the loss of important information on customers and the company itself. This
would cost the company directly and indirectly since information is very important in
this financial services industry. The company may end up getting sued by various
customers on the loss of their records by the company. The company would also lose
important historical information which is used for decision making by the company.
Loss of data on the company may bring about total failure of system used to store the
data and this also costs the company a lot of money to reinstate these systems. The
use of personal devices by employees may enable the employees to interfere with the
databases of the company. This may result to loss of bulk data of the company and
also loss of security on the accounting information systems used by the company.
The other IT risk associated with the allowing employees to bring their own devices
to the company for use in performing tasks is that it results to loss of productivity in
the company. By employees using their own devices such as laptops and mobile
phones may result to employees using a lot of the time at work on engaging in
personal issues and activities using their devices. Particularly social media frenzy has
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become an issue at the workplace with many young employees who represent the
largest proportion of the company’s employees. A research conducted in Australia by
Hillson, (2011) indicates that 73% of employees use almost every minute they find
themselves free at the workplace on social media. Employees are always alert to
check the responses and messages they get on social media and this distracts them
from the target that the company is focusing on. It would be difficult for the
supervisors to know whether an employee is using the device for their own
communication or they are using the device for work purpose. The employees in the
company may decide to take advantage of this project to spend time in social media
and other forms of communication to chart with friends instead of them concentrating
satisfying the needs of customers which is their main mandate. This therefore results
to loss of a lot of man hours which would have otherwise have been used to serve
clients and answer their questions as well as address their complaints. This therefore
results to decrease in productivity of employees and therefore the company loses a lot
of revenue due to this. The company also incurs a lot of expenses on paying
employees who are not maximizing output.
Assessment of risk based on threats, vulnerabilities
and consequences derived from the IT Framework
Hardware impact is another major risk that Aztek is exposed too in regard to the new
project of allowing employees to carry their own devices for use in carrying out tasks
related to the company operations. The devices owned by different employees vary in
terms of hardware components. The devices that possibly could be used in the
company include mobile phones, laptops and tablets. These devices hardware
components are different from one another since they are from different
manufacturers. This means that these devices are different in usage and some of them
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may be more difficult to use than the others. Some personal devices may also fail to
perform complex task at the workplace and therefore making it difficult for some
employees to perform their duties effectively (Sukel, 2016). Some of these personal
devices may be more difficult to use than others and these differences may present a
major challenge for the organization. The organization needs to train all the
employees on how they can use their personal devices to perform tasks at the
organization.
The risk of the hardware devices owned by the employees being incompatible with
the software used by the company is very high. The software used by Aztek to record
and store the financial information on customers and all the transactions with other
business organization is very complex (Ghosh, 2012). This means that there is a very
high possibility that the software fails to fit in with the hardware components of the
employees and hence the devices may not be able to accomplish the objective that
Aztek intended. The compatibility of the software and the hardware components is a
very crucial aspect of in the IT project and therefore, in case any of the devices fails to
run the software of the company, the employees will get inconvenienced or will be
forced to buy another device.
The risk of storage issues and future referencing of information is a major risk for
Aztek project of allowing employees to bring their own devices for the use in
performing tasks at the workplace. Some of the devices owned by the employees have
very minimal storage spaces and may not be able to handle information related to the
companies` operations (Koyuncugil & Ozgulbas, 2011). This therefore means that the
company may face issues on storing customer data and important transactions
undertaken by the company. Aztek by adopting this project exposes itself to the risk
of losing storage space and hence losing some important information which could be
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useful to the organization. Aztek may also be forced to buy extra storage devices to be
used in the company.
The project of allowing employees to use their own devices to carry out tasks related
to the employee’s job description may result to the company losing intellectual
property rights and company business secrets. This is because; the employees may get
an opportunity to hack into the databases of the company which has very secretive
and important information on the company. The employees may decide to reveal this
information to a third party with bad faith. This information may be used to benefit
other organizations in the same or other industries without the permit or the license
from Aztek. The leakage of the trade secrets and the intellectual property rights may
result to the competitors using this data and important information to benefit them.
Aztek may on the process end up losing customers to the competitors and hence loss
of revenue and decrease in profit margins of the company.
The other IT risk that is associated with this project is that it may result to
misstatement and omission in the financial statements. The accounting process is very
critical in achieving correct information when preparing the final reports for an
organization. If Aztek allows employees to use their personal devices in recording
financial transactions, the employees may omit some of the information with hidden
purpose motive. The employees may also record the wrong information intentionally
and it may be difficult for the management to notice the misstatement and the
omissions. This misstatement and omissions may be carried out to the final financial
reports. This may result to the company incurring very high costs in internal audit of
financial statements. It may also create a perception among clients and potential
investors that the company is not transparent in its dealings and may be trying to
exaggerate financial information for its own gain (Solozhent, 2009).The handling of
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the company’s financial transactions by many employees in Aztek may result to the
company being unable to track and verify information entered on its database.
The other risk associated with the project of allowing employees to use their own
devices to perform their own tasks at Aztek s that it would result to unsupport by
management. The implementation of this project would result to a situation where the
employees make decisions on their own accord possibly without consulting the
management of the company. When the employees use their own devices, they may
develop a sense of ownership of the company itself and may feel the need to exercise
a lot of control in the company. This has the danger of employees making the wrong
decisions that are not of interest to the company. Decision making of the company
becomes decentralized and there is likely loss of control and coordination in the
company.
Apart from decision making that is unsupported by management, the project may
bring about a situation where there is lack of communication within the organization.
Giving orders and instructions to the junior staff by the supervisors becomes tiresome
since the flow of information and communication becomes distorted. Communication
between the company and customers as well as other corporate partners becomes very
difficult since the employees may give conflicting responses to questions and
comments made by the customers. When this happens therefore, customers lose
confidence in the organization and they may decide to seek for the financial services
elsewhere. Aztek may therefore start performing poorly financially and this has
detrimental effect on all the stakeholders in the company.
The implementation of the project on employees using their own devices to perform
work related tasks may result to the risk of the business failing to achieve its
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