This report examines British Airways' human resource management, focusing on employee relations within the hospitality sector. It analyzes collective bargaining, employee empowerment, and grievance procedures. The report details how employment laws, such as the Employment Rights Act 1996 and the Equality Act 2010, affect HR practices. It includes a job advertisement, job description, and person specification for a Senior PR executive, comparing British Airways' selection process with Thomas Cook's. The report concludes with a self-evaluation of the author's learning experience, highlighting team working skills and knowledge gained in the airlines sector and human resource management, along with references to relevant academic sources. Screenshots of PowerPoint slides are included to present the information in a structured manner.
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