Enterprise Sustainability: A Report on Bakers Delight's Practices

This report analyzes the sustainability practices of Bakers Delight, a large Australian bakery franchise, focusing on developing a sustainability indicators monitoring system. The introduction defines sustainability and highlights the enterprise's commitment to eco-friendly practices, such as energy-...Read More

SUSTAINABILITY
ENTERPRISE

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY ..................................................................................................................................3
Introduction to chosen enterprise................................................................................................4
Sustainability dimension.............................................................................................................5
Specific sustainability area..........................................................................................................8
List and assessment of indicator for monitoring ........................................................................8
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Sustainability Defined as business approach that creates long term value by taking into
consideration that how enterprise operates in ecological, social and economic environment
(Higgins-Desbiolles, Moskwa and Wijesinghe, 2019). Additionally, sustainability business
practices based on assumption that develops plan of action that aids to fosters the longevity of an
enterprise. Thus, main purpose of this is to support and drive the company as a going concern for
the longer period of time.
For carrying out the present assignment the chosen enterprise is as Bakers Delight, this is
large Australian owned bakery franchise chain, of which outlest are also located in the New
Zealand and Canada.
Furthermore, study will focus on activities as to develop sustainability indicators
monitoring system for the chosen enterprise. Also, features of effective monitoring system will
be defined as this contribute to better indicators. Additionally, report will cover sustainability
dimension such as socio-culture, economic and environmental dimension that will be apply to
operation of chosen enterprise. Lastly, one specific sustainability area will be chosen to monitor
the one specific dimension.
MAIN BODY
Review of Literature
Characteristics of effective monitoring system.
Sustainable development indicators termed out as indicators that assist to measure
progress that made in sustainable growth and development. Effective monitoring and evaluating
system helps identify promising interventions at the early phase so that they can potentially be
enforced elsewhere (Kraak, 2019). This also aids to undertake measurement of the company's
performance and this also supports to monitor and report on future progress. In order to maintain
the operational working, restaurant is trying to adopt the sustainable measures that aids to meet
out the environmental responsibility to use energy-efficient tools. Hence, sustainability can be
measured out with help of indicators such as environment, social and economic. This needs to
be done in order to measure out company performance to monitor the working and to define the
report on future progress. In contrary to Teixeira, Korres and Bringhenti, (2020) stated that if
any Restaurant uses those materials that aids in water diversion, energy efficiency but also

includes the non environmental issues life labour practices etc. These are the indicators that helps
to measure out the future progress of entity.
In addition to it, Trafialek, Czarniecka-Skubina and Vaitkevičienė, (2020) stated
monitoring and evaluation affect the development of an categorization plan to measure the
performance of adaptation endeavour in terms of relevancy, effectualness, efficiency, results and
sustainability of the results. Indicators are a core part of it. Therefore, the good indicator are
those that aids to measure out the sustainable working of enterprise. As per the view of stated
that Sustainable development is progressively considered to be a driving plan of action for
development. Also, Sustainable Measures is committed to the development and growth of
sustainable communities.
Sustainability indicators are those that helps to derived from the existing data sources and
helps to find out the progress of the enterprise in terms of sustainability. Therefore, Modica,
Altinay and Zenga, (2020) stated that economic health is usually represented with help of using
macro-level indicators such as GDP per capita, along with components such as access to
employment, education, and credit, which emphasize the role of individual opportunity. By
measuring the quality of a Restaurant's waste water treatment and its land-use patterns can help
illustrate how environmental quality is enhancing. These kind of the indicators aids to define the
future growth of the enterprise.
Introduction to chosen enterprise
The present report is based on the business activities of Bakers Delight, It is large
Australian owner bakery franchise chain. This entity was established in the year 1980. However,
this chosen enterprise has almost 700 bakeries globally. This is enterprise that takes various
initiatives to run business practices with sustainability (Salmivaara and Lankoski, 2019). In
addition to this, the quoted enterprise has developed an energy-efficient bakery that is capable of
achieving a 32% diminution in energy costs and a 48% reduction in greenhouse gas discharge.
To keep up the sustainable practices, the manager of Bakers Delight take efforts hired skilled and
train bakery staff, oversee budgeting, and place order for supplies. Additionally, they also works
as to set the product prices and determine the amount of goods to produce daily.
Thus, main purpose of this entity is to run their business practice for the longer term with
help of their commitment to sustainability as this is an integral part of loyalty to the customers.
Also, General Manager of Marketing & Operational Support which belongs to the Bakers

Delight stated that the network is constantly taking efforts for developing and implementing
community, social and environmental initiatives (Enthoven, Brouwer and 2019). However, the
chosen enterprise has the ‘green’ commitment that is inclusive of the roll-out of new artisan
ovens that will result in a 25 per cent diminution in the energy resources and with the use of
environmentally friendly calico bags. In order to attend the profitability, the main business
objective of quoted entity is to offer commodities that is baked and fresh daily as this is one of
the biggest challenging factor to meet out the demand without wasting inventory.
Sustainability dimension
Sustainability practices can be usually seen as a guiding factor for economical and social
policy making in the equilibrium and ecological conditions. Restaurants activities turned out to
be sustainable if they works to reduce their waste streams, by minimising the impact on
environment (Thurston, 2019). Also, the chosen enterprise as Bakers delight also taking their
initiatives towards to practising the sustainable principles. Sustainability for restaurants defined
as to operating in a way that assist to protects, preserves or restores the natural environment,
boost social equity, raise the lives of people and communities by contributing to the economic
prosperity for shareholders and stakeholders.
This entity is also finding out the ways to cut down the cost of energy with help of greater
efficiency or by utilising forms of clean energy. In the current era, the consumer are more
attracted to the restaurant who are practising sustainability by meeting out environmental factors.
There are number of the components that affects the environment of the working enterprise such
as suppliers, customers, competitors and investors etc. Additionally, there are number of forces
that aids to shape the activities of business environment. In addition to this, it can be termed out
as that Sustainable development is a process that mainly for building out the long-term structural
plan of action for the world's economic and social systems (Duane, Harford and Steinbach,
2019). .
The main aim behind doing this is to reduce the burden on the environment and on
natural resources to a permanently viable level with help of maintaining the economic growth
and social cohesion (Kularatne, Wilson and Lee, 2019). Therefore, this can be stated that the
development that manages to balance these three dimensions can be sustained in the long term.
Conversely, ignoring one of the three aspects can potentially endanger the success of the entire
development process. Therefore, the process of sustainable development inclusive of the human

development that aimed towards to improving the level of education and health care. It is long
term plan of action that needs to be following in order to carry out future performance of the
enterprise effectively and efficiently. Hence, dimension of sustainable developed are termed out
in following context as are-:
 Socio-culture sustainability dimension- This is termed out as dimension in which social
and cultural concerns in relation to people opportunities aids to full fill the potential. If
entity works to hire skilled labour workforce than there is more chances to maintain
sustainable practices (Singh and El-Kassar, 2019). In order to bring out the sustainable
practices, this is crucial to train employees so that they perform their business practices
effectively and efficiently. Additionally, cultural sustainability termed out as one of
fundamental that aids to enhance business practices in effective mode. Therefore, this can
be stated that Food justice, food cultures and people's engagement with healthy food
production are some of the contemporary concerns with a growing sustainable
operational working in restaurants (Wikhamn, 2019). Thus, manager and other staff of
the restaurant engages the customers and community in the cooperative conversation
about the sustainability.
 Environmental sustainability dimension– It is very crucial in terms to have healthy
communities with help of clean air, natural resources and non-toxic environment. In
addition to this, restaurant\ such as Bakers delight can be considered as sustainable if the
organisation commits to reduce their waste streams, minimizing the affect on the
environment (Higgins-Desbiolles, Moskwa and Wijesinghe, 2019). Therefore, number of
restaurants that are taking their constant steps towards to practising the sustainable
principles by finding out the ways to cut down on energy use through greater efficiency
or by utilizing forms of clean energy. In addition to this, the Sustainability for restaurants
can be termed out as to defend, preserves or restores the natural environment, promotes
social interest, raise the lives of people and communities that is very supportive to
contributes to economic prosperity for shareholders and stakeholders. Zero waste
initiative should be one of the crucial goals to maintain sustainable practices in restaurant.
Thus, manager of the bakers light must train their labour to be environment friendly
while working operational activities of chosen entity (Kraak, 2019) . Hence, this can be
stated that sustainable efforts are very crucial for each kind of restaurant. Hence,

restaurant must take the advancement of the seasonal food items to rotate the menu
offerings to customers. This is one of the effective way to attract the large number of
audience. Therefore, with help using the seasonal produce commodities, cheese, meats
and more can also aids to save the restaurant money. These all items are in available in
quantity during their natural harvesting season and this is one of the effective way that
assist to drives their costs down (Teixeira, Korres and Bringhenti, 2020). To sustain the
environmental operation working in restaurant, they must use newer appliances that are
more energy efficient and easier to repair if they break down.
 Economic dimensions- By the use of efficiency of economic and technical advancement
can aids to foster the investment, productivity, economic growth and also aids to enhance
economic output potential. With help of putting the major consideration over the
sustainability allows to scrutinize the overall business functions that belongs to wasting
time, effort and money etc. Due to this the restaurant incorporates practices of
environmental accounting procedures that can assist to reduce the cost of energy
(Trafialek, Czarniecka-Skubina and Vaitkevičienė, 2020). Thus, economical
sustainability practices aids to support the society and also enhance human well-being. It
is one of the effective measures within the society in which the limited resources can be
managed sustainably and fairly. In order to attend the sustained economic success the
entity needs to look over the keys such as smart and effective growth, long range
planning, cost saving and research and development spending etc. Also, this can be stated
that sustainable economic model supports to promote equitable distribution and also leads
to efficient allocation of resources (Modica, Altinay and Zenga, 2020). Therefore, the
one of main idea is to promote the use of those resources in an efficient and responsible
way so that can be helpful in terms to long-term benefits and establishes profitability.
This is crucial for Bakers delight to maintain economic sustainable practice as this works
as to engage in physical activity and also supports to make better selection of healthy
food items that leads to healthier residents. In addition to this, the economic welfare is
also inclusive of the lower healthcare costs for business, productive employees, workers
and public agencies.
Henceforth, this can be stated that the working of Bakers delight can be effective and
efficient if they work in sustainable mode. In addition to this, Sustainability is one of the

effective term that allows to breakthrough in combining profit with sustainability values by
looking over the five elements such as Water, Energy, Waste, Ecology, and Food. These are the
elements that is inclusive of the micro farming, solar energy expansion, air to water innovations,
that works as to recycling and sustainable fish farming (Salmivaara and Lankoski, 2019). Thus,
sustainable practices needs to be undertake in all kind of business enterprise to have profitable
result. Each organisation must perform their business activities in the sustainable so that they run
out their business activities for longer term. It also leads to gain competitive advancement.
Specific sustainability area
In order to undertake the better sustainable working, Bakers delight needs to look over
the environmental sustainable practices so that each things can be resourced properly. This plays
the one of crucial role to have use of effective resources, energy efficient procedures that leads to
undertake enterprise practices effectively and efficiently. Henceforth, the chosen sustainability
that needs to be majorly considered is as Environment.
List and assessment of indicator for monitoring
In the today,s era, the organisation are looking over to develop the sustainable practices
to gain competitive advancement in market (Enthoven, Brouwer and 2019). To enhance the
profitability and to gain the trust of customer entity as Bakers delight needs to adopt suitable
practice to run environment sustainability. Therefore, the customer are willing to spend more if
business enterprise uses the Eco-friendly practices. Henceforth, there are some of the common
list of indicator that can be helpful to monitor the chosen dimensions. These are outlined in
below contexted manner as-:
Reduction in food waste- In order to becoming the environmental friendly restaurant is most
crucial for the planet and to get bottom line success. This needs to be done in order to handle the
food waste. To manage the food waste, the following plan of action needs to be undertaken as
are-:
 Use digital inventory management tool- To reduce the waste, restaurant manager needs
to relay over the technological advancement. Baker delight uses the digital inventory tool
such as Peach-works or BevSpot. These are the software that works as to send the alerts
to the smartphone while the food stock is nearing to the expiration (Thurston, 2019).
 Highlight expiration dates- The chefs needs to pay consideration while they use to grab
ingredients. They must ensure to choose the closet to expiring.

 Donate surplus food- Each environmentally friendly restaurant has food parameter on
speed dial. Therefore, Baker delight works as to donate usable food to ensure that none of
it goes to waste. This is also one of the effective way to develop brand reputation of the
enterprise.
Invest in energy efficient appliances- The one of the crucial part of becoming the
environmentally friendly restaurant is to bring reduction in energy consumption. Bakers delight
is taking number of efforts to take room for improvement with use of the energy-efficient
appliances (Duane, Harford and Steinbach, 2019). By use of proper appliance and digital tools
helps to use less energy without impacting the performance.
Green your cleaning routine- Bakers delight not take the use of harsh chemical substances as
this is bad for environment and also affects the health of well being. Not to have the use of
conventional cleaning products is the indicators that defines the sustainable practices Kularatne,
Wilson and Lee, 2019). Hence, conventional cleaner items must be swap out with some good
eco-friendly brands or green seal certified cleaning chemical can aids to maintain sustainable
working conditions.
Go local and grow your own produce- In Australia the entity as Baker delight is gaining
competitive advancement by gather the attraction of larger audience. They uses to buy some
ingredients from local farms. This is one of cheaper way and also a cost efficient technique.
Therefore, it also support in reducing the carbon emission (Singh and El-Kassar, 2019).
However, it is also one of the effective indicator that aids to define the organisation sustainability
working.
Reduce, reuse and recycle- The entity must look over the three essentials such as reducing
waste, reusing containers and recycling of materials. Business can able to make the huge strides
when it comes to sustainability. Henceforth, bakers delight must look over the following
indicators of maintaining sustainable practice such as are-:
 This aids to Swap the regular toilet paper and paper towels with chlorine-free, recycled
paper
 To take initiatives to buy kitchen bar mats made from 100% recycled materials.
 To works as to recycle wood boxes, glass bottles, and cardboard on repetitive basis.
 Exchange plastic and Styrofoam materials for recyclable cups and reusable containers

Kinder wine- To be the most competitive brand in market, this is crucial to offer healthy
products to customers (Wikhamn, 2019). Bakers delight is taking their steps towards to serve
organic food items. By adding some organic dessert and organic wine to drink list can aids to
rotate menu offerings. Hence, this kind of the small changes are very helpful to maintain
sustainable practices in their daily working.
Smarter about use of water- This is one of the crucial environmental component. Therefore,
conserving the water is critical in order to becoming the environmental friendly restaurant. With
replacing the facilities with water saving toilets can aids to reduce the amount of water used in
each flush. In order to accomplish this, baker delight needs to focus on indicators are as-:
 This needs to be replace with water-saving toilets to bring the reduction in amount of
water that used with every flush.
 By Considering the switching from bottled water to an in-house filtration system.
 With help of Installing the solar thermal panels to heat water to have environmentally
friendly restaurant. The number of the state and municipal governments are offering
grants and rebates for solar panels.
Build sustainable dining room- The entity as baker delight do not have the use of cloth
tablecloth and napkins. They opts for paper material so that can be recycled. To use those cloth,
napkins the restaurant has to use cleaners, bleaches and these are bad for environment. Hence,
bakers delight uses the things that can be recycle and are environmental friendly (Wikhamn,
2019).
Consider composting- This is one of the best steps toward to be environment friendly. It is the
way that can leads to reduce greenhouse gases and food waste. For this baker delight keeps the
separate can in the kitchen and directs the staff to dispose of food based waste. At the end of
each day, they dump into the outdoor compost bin. Additionally, use this guide to restaurant
composting to get started.
Certified environmentally friendly restaurant- Going green is always the smarter way to
maintain sustainable practices in restaurant. Therefore, customer are largely attract towards the
entities those have green restaurant association certification process (Wikhamn, 2019). In
addition to this, it can be stated that with help of becoming the environmentally friendly
restaurant can aids to satisfy the current guests, helps to attract new customers and improve the
business bottom line. Most importantly, this plays the crucial role by protecting the planet.

Henceforth, these are some indicators that needs to be followed by restaurant to maintain
the sustainable environmental practices. Additionally, sustainability efforts are crucial for any
business as this leads them towards the path of success by running working practices for longer
period. Also, Bakers delight continually look towards to use sustainable business practices so
that organisation can develop their brand and improves business's bottom line by reducing
operating costs.
CONCLUSION
Hereby, this can be summarized that sustainability practices are termed out as the
processes service that employs to maintain the qualities that are more valued in the physical
environment. This is crucial as this supports to undertake proper management and consumption
of the natural resources to stoppage the depletion or the destruction of the environment.
Therefore, organisation can undertake their working for longer term if they promotes green
initiatives internally and externally. The present report has covered the business activities of
Bakers delight that situation in Australia. In addition to this, report has covered the sustainability
indicators that aids to undertake monitoring system for the chosen enterprise. Also, features of
effective monitoring system has been explianed as this contribute to better indicators of
sustainbility. Additionally, report has also outlined the sustainability dimension such as socio-
culture, economic and environmental dimension to define operational activities of chosen
enterprise. Lastly, one specific sustainability area has been identified to monitor the one specific
dimension.

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