This report presents a comprehensive analysis of Balti Palace's business decision-making processes, focusing on its potential expansion plans. It begins with an introduction to decision-making tools and techniques, including primary and secondary data collection methods. Task 1 details data collection from various sources, survey methodologies, and questionnaire design. Task 2 delves into data interpretation, statistical analysis (mean, median, mode), and measures of dispersion. Task 3 covers data visualization through charts and graphs, trend line analysis, and report formulation. Finally, Task 4 explores the use of information techniques in decision-making, critical path analysis, and investment appraisal tools (NPV, IRR). The report uses a case study approach to analyze the restaurant's operations and expansion viability, offering insights into market research, customer preferences, and financial projections. The analysis includes the use of questionnaires, data interpretation and statistical tools to formulate a formal report. The ultimate aim is to provide recommendations to the management of Balti Palace.