Business Decision Making: Analyzing Balti Palace Customer Reviews

This report provides an analysis of customer reviews and experiences related to Balti Palace to inform business decision-making. It outlines the objectives of understanding customer perception, details the research methodology employed, including data collection methods and rationale for the study. The report presents data through a pie chart illustrating sales and net profit over several years, followed by a trend line analysis for 2017 and 2018. Key findings indicate fluctuations in sales, a correlation between sales and profit, and overall customer satisfaction. Suggestions for improvement include enhancing facilities and expanding cuisine variety. The report concludes with a list of references used in the research. Desklib offers a variety of similar solved assignments and past papers for students.

(TASK 3.3)
BUSINESS
DECISION
MAKING

COVER CONTENT
 Introduction
 Objectives
 Research Methodology
 Data Collection
 Trend Line
 Findings
 Suggestions
 References

INTRODUCTION
Buisness decision making is said to be important aspect
for any busienss that would help in increaseing efficeienc
y and performance of the company.

OBJECTIVES
The main purpose of this research is ton know ab
out cutomer review and experainces regarding Bal
ti palace.

RESEARCH METHODOLOGY
 Rationale of study help to eliminated literature
gap those are arises in research.
 Random sample are collected from number of
population.
 Source of data collection is useful in analyse
the outcome.
 Various charts and graphs are designed on the
basis of data collected.

DATA COLLECTION THROUGH
PIE CHART
Year Sales Net Profit
2006 1700 400
2007 1200 200
2008 1300 260
2009 1625 500
2010 1875 575
2011 1750 520
2012 2000 665
2013 1800 625
2014 1400 300
2015 1900 600

PIE CHART
1700
1200
1300
1625
1875
1750
2000
1800
1400
1900
1
2
3
4
5
6
7
8
9
10

TREND LINE
Year Sales Net Profits
2017 2200 450
2018 2500 630

CONTINUE...
1 2
0
500
1000
1500
2000
2500
3000
2017 2018
2200
2500
450
630
year
Sales
Linear (Sales )
net profits
Linear (net profits)

FINDINGS
 It has been seen flucatuation in sale.
 Profit in 2018 is more because of maximum sa
le.
 Customers are more satisfied with the services
offered by Balti palace.

SUGGESTIONS
 Improvistaion in facilties of Balti palce.
 Maximum varitey of cuisine should be availa
ble to outside cutomers.

REFERENCES
Li, C., 2010. Groundswell. Winning in a
world transformed by social
technologies. Strategic Direction. 26(8).
Vercellis, C., 2011. Business intelligence:
data mining and optimization for
decision making. John Wiley & Sons.

THANK-YOU