Report: Service User Involvement for BAME Mental Health in England

This report focuses on service user involvement for Black and Minority Ethnic (BAME) individuals dealing with mental health issues within England. It begins with a background on service user involvement and its importance, followed by a specific examination of the BAME community, addressing the challenges they face, such as potential discrimination and empowerment issues. The report highlights benefits like improved service quality and protection against mistreatment. It also delves into the challenges, including the complexities of empowerment and advocacy. The report then recommends the establishment of a National Advisory Group and the development of empowerment strategies for BAME individuals. The report references key legislation like the Equality Act 2010, Health and Social Care Act 2012, and Care Act 2014, to provide a comprehensive overview of the topic.

Contemporary Issues
in Health and Social
Care

Table of Contents
Introduction......................................................................................................................................3
Background to Service User Involvement.......................................................................................3
Black and Minority Ethnic or Black, Asian and Minority Ethnic (BAME) and Service User
Involvement.....................................................................................................................................3
Benefits of Service User Involvement for Black and Minority Ethnic or Black, Asian and
Minority Ethnic (BAME).................................................................................................................3
Challenges of Service User Involvement for BAME .....................................................................4
Recommendations............................................................................................................................4
REFERENCES................................................................................................................................5

Introduction
Present report is going to be about Service User Involvement for Asian and Minority
ethnic people that are dealing with mental health issues. Along with this, assignment will also
show benefits and challenges for BAME (Black and Minority Ethnic or Black, Asian and
Minority Ethnic) within England.
Background to Service User Involvement
Service user involvement can be defined as a process that can be used by which people
that took into consideration of service recently or have used a service become involved in the
development, planning and delivery of a particular service (McFadden and et. al., 2018). It is
important because, involvement of service users could help service providers in understanding
the planning process of what particular service is required to be given based on the requirements.
Through this, service quality can effectively be improvised considering Arnstein & consumerism
theory.
Black and Minority Ethnic or Black, Asian and Minority Ethnic (BAME) and
Service User Involvement
In present context, the group that has been taken into consideration i.e. Black and
Minority Ethnic or Black, Asian and Minority Ethnic (BAME) that are going through a range of
mental health issues like dementia and so on who has gone through discrimination within
England's Hospitals. On the other side, there are a range of policy and legislations like Equality
Act, 2010, Health and Social Care Act, 2012 and Care Act, 2014 and some policies will also be
enclosed that would help in reducing the number of issues faced by BAME within England
(Aiken and et. al., 2018).
Benefits of Service User Involvement for Black and Minority Ethnic or Black,
Asian and Minority Ethnic (BAME)
There are a range of benefits can be identified of Service User Involvement for Asian and
Minority Ethnic people (BAME) (dealing with mental health related issues), while taking
treatment at England and these are quality of services will be improvised and it will also enhance
the appropriateness as well. Including this, greater protection against mistreatment and

promotion of respect for service users can also be considered as one of the benefit in present
context.
Challenges of Service User Involvement for BAME
In present context, some of specific challenges of Service User Involvement for people
who belongs to BAME (dealing with dementia) and these are : empowerment and advocacy are
said to be the two factors that may mislead healthcare providers while serving to patients (Asian
and Minority Ethnic people) in different hospitals of England.
Recommendations
Here, it is recommended that particularly a National Advisory Group should be set up to
support Ministers and the Programme Board. Including this, it is also recommended that
empowerment is required to be developed among Asian and Minority Ethnic people (coming
within BAME) as this will help them in taking right decisions in specified time frame.

REFERENCES
Books and Journals
Aiken, L. H. and et. al., 2018. Patient satisfaction with hospital care and nurses in England: an
observational study. BMJ open. 8(1). p.e019189.
McFadden, A. and et. al., 2018. Gypsy, Roma and Traveller access to and engagement with
health services: a systematic review. The European Journal of Public Health. 28(1).
pp.74-81.

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