Design & Implementation: Enhancing Bandcamp with Chat Support

This project report outlines the design and implementation of new features for the Bandcamp music platform, focusing on integrating Instagram and online chatting support. The report details the formulation of project specifications, including goals, objectives, risks, and constraints for both proposed features. It identifies factors contributing to project selection, with user feedback highlighting the preference for online chat support. The project specification for online chat includes business opportunities, goals, and methods for implementation. The report further discusses resource allocation, project execution, outcome analysis, and evaluation techniques, culminating in recommendations for further consideration and a record of project procedures. The aim is to enhance the Bandcamp system's user-friendliness and interactivity, potentially increasing user engagement and revenue.

PROJECT DESIGN
IMPLEMENTATION

Table of Contents
Introduction:................................................................................................................................................2
LO1: Be able to formulate a project............................................................................................................3
1.1 formulate and record possible outline project specifications.............................................................3
1.2 Identify the factors that contribute to the process of project selection...............................................5
1.3 produce a specification for the agreed project....................................................................................8
1.4 produce an appropriate project plan for the agreed project................................................................9
LO2: Be able to implement the project within agreed procedures and to specification.............................11
2.1 match resources efficiently to the project........................................................................................11
2.2 undertake the proposed project in accordance with the agreed specification...................................13
2.3 organise, analyse and interpret relevant outcomes...........................................................................14
LO3: Be able to evaluate the project outcomes.........................................................................................15
3.1 use appropriate project evaluation techniques..................................................................................15
3.2 interpret and analyse the results in terms of the original project specification.................................15
3.3 make recommendations and justify areas for further consideration.................................................16
LO4: Be able to present the project outcomes...........................................................................................16
4.1 produce a record of all project procedures used...............................................................................16
4.2 use an agreed format and appropriate media to present the outcomes of the project to an audience.
...............................................................................................................................................................17
Conclusion:...............................................................................................................................................18
References:................................................................................................................................................19

Introduction:
Bandcamp is the music company. On Bandcamp, the people can listen the music of their choice
by using the service of internet. The Bandcamp make the new system which is having the new
functionalities that is not present in the existing system. The Bandcamp is taking the feedback
from users that are going to integrate in the new system. The project which is selected is
developed by using the several methodologies. In this report the methodologies is discussed in
detail. In the end of report it will get to know the way of integrating new functionalities to the
existing system. The existing system is also updated where the need arises. With the new system
the users can experience the different level of fun.

LO1: Be able to formulate a project
1.1 formulate and record possible outline project specifications
The Bandcamp is decided to create two projects. Both of the projects that are developed will be
totally unique in relation to each other. In first project, I have used the social media integration.
In social media, I have used the Instagram for the integration. The second project which is going
to develop is online chatting. The specification for both the projects is discussed below.
First project: Instagram integration (Social media integration)
Goals of the project:
The Bandcamp is planning to develop a new system. In new system, the Instagram integration is
going to take place in the existing system of Bandcamp. With the integration of Instagram, the
company is promoted their system in the online platform. The large no. of people is using social
media nowadays. By using the social media they can share videos, music & songs on the social
media platforms. By sharing the system is promoted in the market. By using the social media
platform the application of Bandcamp come into boon in very small time (Dabbagh, 2012).
Further objective:
 Over social media, it becomes easy for the users to share the songs & videos among the
friends.
 The songs which are featuring will be displayed on the side panel of Instagram.
 It is an effective and smart technique to promote the application.
 The surveys are conducted through the social media time to time.
 Campaigns on social media also help the company to promote the application among the
audience.
 The public will also ask the questions on the new releases of songs and videos on
Bandcamp.
Risks:
 Sometimes the amount that is charged on the social media campaigns than the expected
price (Kaplan, 2010).
 The servers of social media sometimes not handle the user request in the sufficient time.
This may take time to give the response.

Constraints:
 The Instagram integration should take place nearly around 1 month in the existing
system.
 The overall cost of estimation is $10000 including licensing of Instagram.
 Final system would be delivered within the 3 months.
 The users on social media should invite the people through the invite code (Tess, 2013).
Completion of new system in a successful manner:
 The traffic on Bandcamp application may increase up to 50% by the integration of social
media platforms.
 The newly developed system should be liked by the audience this may increase the
popularity among the peoples. The responses form general people are also improved.
 The number of users that are using the Bandcamp application now increases in the new
system.
Name of second project: Online chatting in Bandcamp
Definition of project: From a long time the Bandcamp application is available in a market as
open source application. The relevant tasks and all services of administrative are using the
application. This may increase the number of users and the users that are using the application
may spread all over the world. So the administrative department sees that the users are increases
on daily basis. So they may face some issue to help the large pool of users and also the
troubleshooting issues may face by the people. All users that are using the application may face
issue in different areas. So I will sort this problem in Bandcamp system. SO the online chatting
support is used in the existing Bandcamp system this may solve the problem of people. So with
this feature, the doubts of people are solved easily (Weisberg, 2010).
The chatting service on Bandcamp start may start in nearly around 2 months.
Further objective:
 The clients of Bandcamp may easily ask the doubts and query and it can be solved very
fast.
 The user-friendliness of Bandcamp is increased by using the chat service.
 The application of Bandcamp will make the new system attractive and interactive.

 I will contact and get in touch with the clients easily and the vice versa is also true.
Risks:
 Maybe the response time may sometimes take time than expected.
 When the traffic of complaints is present the big issue is insecurity.
 The expenses are increased to develop the new system with the feature of online chat
support.
 The number of users may increase then the limit of handling then the users may wait for
some time this may be an issue of losing the clients.
Constraints:
 2 months is the deadline of integrating the online chat support in existing system.
 The cost of integration of online chat support in the existing system is $ 15000 including
the rights and licensing.
Successful Completion:
 Number of users may increase by the integration of online chat.
 Through successful integration, the number of users may interact with the Bandcamp
application.
1.2 Identify the factors that contribute to the process of project selection
Project purpose:
The two major things are integrated into the existing Bandcamp system. These integrations may modify
the Bandcamp project completely. After all the major factors like risks, constraints, costs, advantages,
goals, etc. With these integrations, I have finally reached to the decision that the online chatting is the best
modification on the Bandcamp system. Now the factors of online chatting support are discussed below:
Feedback from users:
The feedback of users is biggest measure to know that how the people are viewing the new system. The
overall impact is positive on the people and some of them give positive and some gives negative
feedback. The people say that online chatting feature may interact them to use the Bandcamp system.
This service helps to solve the problems of users (Kujala, 2003).

Person 1
# Questions Yes No
1 The instructiveness of the system may increase by
online chat option?

2 The internal communication may really improve? 
3 The communication that takes place internally
may really reduce the time?

4 The online chat option is better than the internal
communication?

5 Is it beneficial for you the new system by
integrating online chat support?

Person 2
# Questions Yes No
1 The instructiveness of the system may increase by
online chat option?

2 The internal communication may really improve? 
3 The communication that takes place internally
may really reduce the time?

4 The online chat option is better than the internal
communication?

5 Is it beneficial for you the new system by
integrating online chat support?

Person 3
# Questions Yes No

1 The instructiveness of the system may increase by
online chat option?

2 The internal communication may really improve? 
3 The communication that takes place internally
may really reduce the time?

4 The online chat option is better than the internal
communication?

5 Is it beneficial for you the new system by
integrating online chat support?

Person 4
# Questions Yes No
1 The instructiveness of the system may increase by
online chat option?

2 The internal communication may really improve? 
3 The communication that takes place internally
may really reduce the time?

4 The online chat option is better than the internal
communication?

5 Is it beneficial for you the new system by
integrating online chat support?

After taking the feedback from 4 different users we come to conclusion that the online chatting support is
helpful is useful to the users. The modified system interacts with the general audience in which they can
enjoy using the service and also solve their problems.
Overall cost:
As I have already discussed above that the total cost is $15000 in which the implementation cost is $
13000 including the licensing cost and the remaining cost $2000 to maintaining the system. At some time
the price and rate may be ignored to make the project successful and get the good results in the market.
Therefore I am giving my best efforts to make it successful (Delfos, 2010).

Probable Financial Benefit:
In the Bandcamp system, I have to integrate the new feature the online chat option. This makes
the new system more attractive and convenient for the user to use the new system. This will
improve the revenue of Bandcamp system in market. The cost of subscription is increased in
Bandcamp system. The subscription cost of week and annual is increased of Bandcamp system.
This will make the system more meaningful for us as well as for people. These all are the
possible financial benefits that I have made with the Bandcamp system.
Needs in Business:
All that I will need is to update the software. I should require the more designers and the
developers on the team. The team is required large because when there is large traffic and the
customers are trying to connect with the system they get the help. That’s why I need to update
the software.
1.3 produce a specification for the agreed project
Opportunity in Business:
Introduction:
As I have taken the feedback from 4 different people and they also give the feedback. I have
experienced it and at last, saw that the service of online chatting is more useful for every one of
the clients and customers. In this change, I am giving an alternative on the site for our system to
interact directly with the admin of the Bandcamp system. There will be no loss of data. The
client or customer can straightforwardly enlist their issues, questions and requests.
Issue:
Bandcamp is an extensive project for music design. In the wake of giving all the more exciting
highlights, various clients or customers is expanding step by step. That is the reason the database
is getting into problem. I should deal with these things. Indeed, even I should increase the no. of
individuals from development and planning team. With this goal, all users clear their problems
and doubts related to the system. So the system gets free from all the troubles.
Goals and Methods:

The primary goal of rolling out these improvements is to make our system make user-friendly
and also to make the interactive project.
First phase:
1. Review of web-based chatting.
2. Create a record for a client.
3. The online chatting is adding the domain name.
4. In the online server, the DNS record is created.
5. Domain users are creating.
6. Testing the online chatting.
Second phase:
1. 50 accounts for different users are creating.
2. Monitor all the input from clients for the first month.
3. Report the overall issues and problems.
4. Training to be given.
Third phase:
1. Link client account to the administrator.
2. Report all the issues & inputs.
3. Automate the technique of new feature addition.
4. Providing online training.
5. In a responsive manner, the conversation takes place.
1.4 produce an appropriate project plan for the agreed project
In making the changes in project the basic plans are used. We will utilize a few tools which are
reasonable for this. We examined and at last came on the progression that WBS (work
breakdown structure) and Gantt outline are appropriate for this.
WBS (Work breakdown structure): It is the kind of project which is used for project planning.
This structure will help to make the preplanning so the project is created successfully. The WBS
is defining the core working of project and it can help to make the schedule for the project
(Haugan, 2008).

First phase:
1. The review for online chatting: This is the initial step of 1st phase. In this, we will take a
review on online chatting.
2. Create a user account: The user account is created so the process is initializing from the initial
step.
3. The online chatting is adding the domain name: Now to make it featured, I should include a
domain name for the online chatting.
4. In the online server the DNS record is created: Creating a domain name framework records for
the online server. Domain name framework will assist us in making an online server.
5. Domain user is creating: Now making domain clients begin the chatting.
6. Testing the online chatting: Chatting is running, and we are checking it that how it is going.
Second phase:
1. 50 accounts for different users are creating: To check the system efficiency that it can handle
the 50 users simultaneously or not.
2. Monitor all the input from clients for the first month: The feedback is taken from different set
of users and it can be checked.
3. Report the overall issues and problems: All the issue that is occurring in the feedback is
reported.
4. Training to be given: The proper training for the users is provided for the newly developed
system.
Third phase:
1. Link client account to the administrator: the user can easily register on the new system and
clarify their all doubts.
2. Report all the issues & inputs: all the issues that arise in chatting is solved. The doubts of users
and the clients are clarified.
3. Automate the technique of new feature addition: the addition of a new feature to the chatting
feature will make the system more meaningful.
4. Providing online training: The online training is provided to the new users that are using the
Bandcamp system.
Gantt charts: It is the kind of visual in which in time schedule the task is assigned. For all size,
the Gantt charts are used for the project planning. It is the horizontal bar that can be used to

control the production. In management of project, it is mainly used. It can track the task that is
specified in the project (Meyringer, 2006).
LO2: Be able to implement the project within agreed procedures and to
specification
2.1 match resources efficiently to the project
For management, the project structure is developed. There are four stages of dealing with the
undertaking. The four steps are:
 Initiation: Starting the project
 Planning: Preparing & organizing
 Execution: The work is carrying out
 Closure: Project closure (Basil, 2012)
Figure 1 project planning life cycle
Initiation: In whole system, all principles which are going to use is studied in this. Fundamental
ideas are cleared, the pre-planning is completed. The following stage is planning, which is done
in the estimated time. In part of planning, we will examine about the questions:
1. What is the need of this site?