Bandcamp Project: Design, Implementation, Evaluation & Analysis

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Added on 2024/07/01

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This report provides a detailed analysis of the project design, implementation, and evaluation process for Bandcamp, an online music company. It formulates project specifications, identifies factors influencing project selection, and produces a project plan focused on integrating online chat customer service and extensive social media integration. The report matches resources to the project, undertakes the proposed project according to specifications, and organizes outcomes using a periodic logbook. It employs project evaluation techniques, interprets results in terms of the original specifications, and makes recommendations for further consideration. The report also includes a record of project procedures and presents project outcomes, offering a comprehensive overview and recommendations for enhancing Bandcamp's overall project to benefit the organization. Desklib offers a variety of solved assignments for students.

Project design and
implementation

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TABLE OF CONTENTS
Introduction......................................................................................................................................1
Task 1...............................................................................................................................................2
1.1 Formulate and record possible outline project specifications................................................2
1.2 identify the factors that contribute to the process of project selection..................................6
1.3 produce a specification for the agreed project.......................................................................8
1.4 produce an appropriate project plan for the agreed project.................................................12
Task 2.............................................................................................................................................13
2.1 Match relevant resources efficiently to the project from the given case study...................13
2.2 Undertake the proposed project in accordance with the agreed specification.....................15
2.3 Organise, analyse and interpret relevant outcomes for your project using a suitable
recording mechanism such as a periodic log book....................................................................16
Task 3.............................................................................................................................................17
3.1 Use appropriate project evaluation techniques....................................................................17
3.2 interpret and analyse the results in terms of the original project specification...................18
3.3 make recommendations and justify areas for further consideration....................................19
Task 4.............................................................................................................................................21
4.1 produce a record of all project procedures used..................................................................21
4.2 use an agreed format and appropriate media to present the outcomes of the project to an
audience..................................................................................................................................... 22

LIST OF FIGURES
Figure 1: Project-Life Cycle............................................................................................................2

LIST OF TABLES
Table 2: Project plan...................................................................................................................... 12
Table 3: Periodic logbook..............................................................................................................16

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Introduction
The present report will be discussing about project designing, implementation and the process of
evaluation for Bandcamp. Report provides detailed outline of various project specialization along
with different consideration. Report will be discussing about project management and designing
with application of a variety of tools and techniques. Lastly project complete overview and
recommendation is offered for further enhancing the overall project for benefiting the
organization.
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Task 1
1.1 Formulate and record possible outline project specifications
About the organization: Bandcamp is a music company that offers services online. This
organization was established in the 2008. The organization is providing an online platform where
music artists can sell and share their music directly to music lover or customers. The
organizational aim is generate and propose potential for artists as well as listener together with
earning profit by selling music. Fans alone have paid about $310 to their favorite artist. The
organization a amount of 15% per transaction made.
Project life-cycle and its role:
Project Life Cycle is referred to a series activities or steps which are undertaken for seamless
project completion. The cycle comprises different phases which every project need to follow in
its lifetime. Irrespective of size, nature, complexity a project can be mapped into a 5-structure
model (Gholami, and Murugesan, 2013). Lifecycle consists distinctively five phases: Initiation,
planning, execution, controlling and monitoring, and lastly closing.
Figure 1: Project-Life Cycle
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Project initiation stands for defining and authorizing the undertaken project. The manager takes
information and then creates Project Charter. This charter consists of understanding and
conceptualizing the need and requirement of the project. Second stage is project planning, here
detailed strategy regarding the project is laid down, in this phase abilities of the organization and
available resources are determined for the success of the overall project. Here for this project, the
project planning is done for Online Chat Customer Service and Extensive Social Media
integration. Third phase is project execution, in this phase all the defined activities and the
decisions taken in the earlier phase is implemented . Consequent phase is monitoring and
controlling where the project manager needs to supervise the entire project for prevents errors.
The last phase is Project closure where the processed resources are handover to the customers
and officially the project competition is declared (Kerzner, and Kerzner, 2017).
Extensive functions
Online chat customers service: The organization need to include this service in official website to
offer proper communication in between the business representatives, artists and the listener.
Through this service the customers can identify their benefits and make any queries directly
through the website. The organization can also be benefitted by offering more customer service,
faster reply and gain competitive advantages through low cost marketing.
Extensive Social Media integration: Social media can attract more artist and listeners to get
involved with the organizational services of Bandcamp. Business network will be expanded and
more social timeline activities can be handled and monitored. This platform can be used for
displaying events and activities in real time, and the same platform can be used for featuring new
artist for engaging customers and artists as well.
Related department
The IT Technical department in charge of the entire project execution, this department needs to
analyze all the business requirements for project completion. IT department need to incorporate
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with department of marketing department for gathering various information regarding the current
market trends and disputes (Gholami, and Murugesan,2013). For fulfilling the financial
requirement for project completion the department is expected to communicate with the
accounting department.
Aim
The project aim is to integrate the social media along with online chat customer services in the
official website of Bandcamp. Online chat customer services are effective for establishing proper
communication between customers, artists and associates. And through Social media integration
Bandcamp can extend its customer base.
Objectives
The key purpose of the undertaken project can be achieves efficiently by following the
mentioned objectives. Objective helps in work modularization and to meets the pre-define
standards:
 To analyse business capabilities and requirements for serving customers and artists.
 To upgrade the organisational website and make it more effective form customers and
artist perspective.
 To evaluate and understand scope of online customer services and integration of Social
media for engaging more customer and to enhance the power of marketing.
 To establish appropriate solution and approaches for integrating social media and online
chat customer service in the organisational website considering the business constraints.
Project Constraints
Project Constraints are circumstances or events which has the ability to restrict, limit, or regulate
the project. Major constraints while project execution is considered as delay in activities.
Resource availability and management is also some challenges that organization can face while
project execution and quality monitoring (Tebbe, 2015). Legal policies and laws are also some
restrictions that are to be considered while implementing the project design.
Anticipated outcome of project execution
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This project is related to integration of Extensive Social Media in the organizational website that
will be effective in expanding the organizational network to reach more and more customers and
enhancing the artist involvement with the offered service (Kerzner, and Kerzner, 2017).
Moreover the implementation of online customer service will be very effective in resolve various
customers and artist issues related to errors in transactional, music availability etc.
Assumptions
Assumption in project management is those beliefs that are assumed to be true in future. For a
successful project completion both constraints and assumptions are taken into categories. For the
present project assumption are made regarding Scope, finance, resource, expectation of Artist
and customers, vendors and partners and lastly project completion in estimated time schedule.
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1.2 identify the factors that contribute to the process of project selection
For extensive Social Media integration
Budget Overall budget for the project including the cost involved in server
requirement along with software and hardware is about $12,000
Technical skills required For integrating the social media services within the website, the
organization need to understand various technological skills needed
for understanding the formats. This helps in making changes in code
or program of the website accordingly. To enhance the performance
and quality of service along with optimization of cost and time.
Human resource At most five people is required for designing, implementing and
integrating social media service to organizational website for
performance enhancement and proper functionality.
Potential profit User authentication protects the website and the network created by
preventing unauthorized access or sharing. Social media optimized
both time and cost required for marketing, advertisement and
promoting their product and services (Schwalbe, 2015).
Impact on reputation Social media integration will enhance the organizational brand value
and reputations. This in turn will increase revenue earned. More
listeners and artist get involved with the business activities.
For Online customer services
Budget For designing the software and the website an amount of $15,000 is
required. Per hour cost of the agent required is $5.
Technical skills required For preparing the user-interface, Technical skills are requisite,
integration of the chat option in the official website and also for
engaging customers. IT Technical skills are required for the present
undertaken for monitoring customer’s characteristics.
Human resource Minimum 3 people are needed for analyzing the service offered in the
online chat customer service, its functionality. It helps to make
appropriate changes for improving the service offered.
Potential profit Customer engagement increases and issues are resolved faster and
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easily.
Impact on reputation Improves brand values and customer service that helps in developing
trust factor among customers.
This project is implemented and executed with the available resources and organizational
capabilities. The project is allied with integrating online chat customer service and social media
for improving overall organizational business by offering user friendly services and also to
decrease the complexities between organization, customers and artist.
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1.3 produce a specification for the agreed project
The agreed project has a goal of extensive social media integration and availability of the online
chat customer services to the customers. The project specification has a major focus on the
various following stages:
Requirement specification
The major requirement of the organization is to improve the services for the customers and
aware them from social media integration and online chat customer services. For the number of
the users and artist the organization is growing to start up the website, developing software, and
live chat on any website. In such cases social media is important to protect, aware from any fake
users and share the information within the customers. Through online social media chat system
helps in reducing the cost and time and improving the support of the customers.
Systems analysis
The project has also considered the online social media business practices which are effective to
support the team and the projects of agile practitioners which is more effective to support the
customers. The online social media system has need of new username Id login systems for
managing the users and their authentication too for the social media services along with payment
to the artist and the channels. For avoiding the confusions there is need of some changes like in
code, various payment methods should be applied, telecommunication after the consumer
acceptance these all changes are necessary in the website to integrate the chat system of the third
party and also the customers services supports.
Feasibility study
The organization is also increasing in the revenue through the discount services, music services,
chat services, these all have a scope to improve the services and provoke and engage the
customers in the activities. To design the system potential time and cost is necessary in the
organization. To meet up the requirement the project has suitability with the business structure
and existing website too. The project is feasible in terms of cost, size. time, resources and scope.
Software systems
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