Project Design, Implementation, and Evaluation for BandCamp.com

This project analyzes project specifications for BandCamp.com, focusing on information systems. It begins by formulating two potential project outlines. The assignment then describes various information systems used in organizations, including transaction processing systems, management information systems, decision support systems, executive information systems, and data warehouse systems. It investigates current trends in information system applications and assesses their suitability for different functional areas within Bandcamp. The project also demonstrates the use of information systems to generate valid and useful information and explores alternative methods for problem-solving. The project includes a comparison of online chat services (Zendesk and SysAid) and discusses the application of information systems within various functional areas, such as finance and human resources, highlighting the benefits of management information systems in decision-making. The document is a project report, which is well-structured, covering the key aspects of information systems and project design relevant to Bandcamp's business operations.

Project Design
Implementation and
Evaluation

TABLE OF CONTENTS
TASK 1............................................................................................................................................1
1.1 Formulate two possible outline project specification for BandCamp.com......................1
Company overview.................................................................................................................1
TASK 2............................................................................................................................................2
2.1 Describe minimum of five different types of information systems used in organizations2
2.2 Investigate the current trend in using Information System applications..........................4
2.3 The suitability of information systems for different functional areas of your chosen
organisation............................................................................................................................5
TASK 3............................................................................................................................................5
3.1 Use an information system to generate valid, accurate and useful information...............5
3.2 Alternative methods of solving the problem....................................................................6
REFERENCES................................................................................................................................7

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TASK 1
1.1 Formulate two possible outline project specification for BandCamp.com
Company overview
Bandcamp is the musical company that provides opportunity to music artist to provides
better opportunity and growth in order to implement the proper effective performance level.
Moreover, present study will be base on two projects specification through company can easily
take up its business into proper effective manner. Besides, it also helps to make the better
opportunity and growth that will give new target opportunity (Chang and et.al., 2017).
Functional are where the needs of information are very huge is known as operations department
and marketing department. Role of operation department is to
With the help of new promotional or unique concept of the things will help business to
improve its business performance. This also helps to take the new step in order to improves the
better outcomes and new sales outcomes the company. Overall, in terms of popularity of music
will motivate people towards happiness (Dumais, Cutrelland Robbins, 2016). Online chat
customer services are the most reliable and essential growth in order to deal with reaching best
effect growth and effective channel. Moreover, it brings new opportunity and growth level. This
new service can help Bandcamp to connect with customers with more efficient manner. Apart
from that, this project specification can take major goals and objectives that specify the goals and
better goal oriented process and task oriented performance
Online sound or video streaming for music shows
People are love concert and live performances that helps to enhance the popularity of
music. There are various platforms of music streaming such as Spotify it is the most common
and popular option of music streaming service industry. It is the software through connectivity
level of music has been increasing in more perfect manner. Overall, it brings flexibility and
better effective growth (Cheon, 2017). Besides, Google Play it is the another way of music
streaming that could adopt by the company as well. It is the another way alike Spotify that helps
under which that helps to control the process of things. Overall, it brings new opportunity and
growth in the best possible manner. Overall, it brings new opportunity and growth.
Online chat customer service
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On the basis of given two project specifications in the study will generate new profit
revenue for the company that will give new better services and growth in more perfect manner.
Moreover, it brings new services and customer-oriented process that helps to make better
opportunity and growth (Kastens and Manduca, 2017).
TASK 2
2.1 Describe minimum of five different types of information systems used in organizations
1) Transaction processing system (TPS):
 Define TPS: Transaction processing system is known as the type of information system
which can collects, stores, modifies ad retrieves the data transaction of the firm.
Main functionality in general: The main functions of a transaction system is to store data of the
firm. Different functions of the transaction processing system are input, output, storage and
processing function. Processing functions involve manipulation of data, together with
computation and decision making (Chang, 2015).
 Kinds of TPS/Example: There are different types of transaction processing system such
as batch processing and real time processing. Further batch processing is known as the
resource saving move. It is effective for the firm who wants the process large volumes of
data with the use of limited resources. For instance, processing transaction can be used
for credit card transaction monthly batch processed in real time.
2) Management Information System (MIS):
 Define MIS: A management information system is known as the computer-based system
which provides managers with the tools to organized evaluate the information for
managing the department within the firm.
 Functionalities in general: Functions of MIS is to improve decision making, efficiency
and connectivity of the company. It assists manager to conduce their task with greater
ease and effectiveness which help in improving the productivity of the firm.
Advantages: It is one of the effective system which can help in improving the decision-making
process. Further it is an integrated system that permit to improve communication among
executive’s department heads of employees etc (Laudon and Laudon, 2015).
 Example: For instance, an owner of the firm can check their own management
information system and notices that there supply components is enough to meet the
production goals or not.
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 Nature of MIS: The nature of MIS can be explained in three aspects that are as follows:
It is tool to provide support to the management of the firm
It reflects the organizational structure of the firm
As functionality it is a process the information of the company.
3. Decision supports system (DSS):
 Define DSS: decision support system is known as the set of related computer program
and the data which is needed to support with analysis and decision making in the firm.
Functionalities in general: There are various functions of decision support system such as it
represents the potential impact it causes on decision making (Fountas, Sorensen and Gemtos,
2015). These systems are effective where the decision maker calls for complex manipulation of
data and use of various methods un order to accomplish the provided solutions with the use of
different analysis approach.
 Example:
4. Executive information system (ESS):
 Define ESS: Executive information system is known the type of management support
system which facilitates and assist senior executive information and decisions.
Functionalities in general: The function of executive information system is to provide an
information in a readily accessible, interactive format with the use of graphics-based questions in
brief and detailed data (Valacich and Schneider, 2015).
 Purpose: The reason for developing executive information system is that it helps in
providing company descriptions, sales performance and market research data for senior
executives.
 Example: Company with the use of executive support system software company can
easily allow its users to transform enterprise data into quickly accessible and executive
level reports. For instance, such as those who used by billing, accounting and staffing
departments it helps in increasing decision making for executives.
5. Data Warehouse System (DSS):
 Define DWS: A data warehousing is known as technique to collect and manage data form
different sources in respect to provide meaningful business insights.
Functionalities in general: data warehousing system contain huge amount of data which is
divided logical units known as data marts. Its two functions are known as integrates the
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information which is collected from various sources. The second one is to separate the data in the
live data source from the data which is basically used for analyzing purpose (Hutton, Jowett and
Ferry, 2016).
2.2 Investigate the current trend in using Information System applications
List of current and advanced information system technologies which are available at
present are known as transaction processing system, management Information System, Decision
supports system etc.
Management information system is one of the affect information system application
which can help in providing ability to gather, process and interpret data. Data sets assist in
including all the aspects of business operations which incorporate sales income, production cost
and employee output. Further the improved communication management information system
leads to provide all levels of the business in order to improve the decision-making skills of
managers and others. There are different functional areas in which company can used
management information system such as operations department can have used it in respect to
understand the marketing trends and prepared products accordingly (Hahn-Carlson, and
Armstrong, 2014).
Another functional area such as marketing department can have used to keep record of
the information related to the current trends and customer’s requirements. Further these current
systems can help in adding values to the Bandcamp firm because with the help of this different
types of information can be gather such as operational, tactical and strategic information.
These current systems could add values to the Bandcamp company because it will help in this
data set can be included nearly all aspects of business operations. With the help of this owner of
the firm can easily examine previous data system and improved their production strategies.
These current technologies which are used by the Bandcamp in respect to provide financial
information to all the financial managers in the firm. Further, transaction processing system can
be used in respect to gathering information related to payroll, inventory control and order
processing accounts payable. One of the challenge which can be faced by company because of
management information system is related to the data quality issues. If the data is insufficient,
incorrect or misplaced then decision which is made by manager can be affected.
Comparison of 2 online chats
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 Zend Desk Chat: Zendesk brings the leading cloud-based customer service software. It is
liked by consumers for its easiness and grace. It is the informal and fastest way to provide
great customer service.
 SysAid Chat: SysAid Chat delivers company and others end users with a live, real-time
message channel to rapidly and proficiently address difficulties as they ascend. It assists
to communicate with multiple users once a time. Comparison between Zend desk chat, SysAid
As compared to Zend desk chat, SysAid is effective as because it helps in communicating
with more than one users a time. Along with this it also helps in providing fast services and live
chat that is effective enough for providing effective customer services. As SysAid is useful
enough when it comes to meet the needs of today’s demanding customers. It is because it offers
real time human interaction.
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2.3 The suitability of information systems for different functional areas of your chosen
organisation
Different types of information system which can be used by company are known as the
managing information system, transaction processing system etc. Management information
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