Bank Manager: Job Context, Responsibilities, and Personal Development

This report provides a comprehensive overview of the job context for a bank manager, highlighting the responsibilities and personal development aspects crucial for success in this role. It details the main responsibilities, including operational management, financial planning, customer service, and market assessment, alongside essential and desirable person specifications such as skills, knowledge, experience, and attitude. The report also includes a self-assessment reflecting on the author's capabilities to fulfill these responsibilities, identifying areas where additional skills and support are needed, such as training, coaching, and financial forecasting. Furthermore, it examines the impact of COVID-19 on the banking sector, emphasizing the challenges and adaptations required in banking operations. This document is available on Desklib, a platform offering a wide range of study tools and solved assignments for students.

PERSONAL DEVELOPMENT AND
EMPLOYABILITY

TABLE OF CONTENT
INTRODUCTION
JOB CONTEXT
MAIN RESPONSIBILITIES OF A BANK MANAGER
PERSON SPECIFICATIONS
RESPONSIBILITIES THAT CAN BE PERFORMED
RESPONSIBILITIES THAT CANNOT BE PERFORMED
IMPACT OF COVID-19 ON BANKING SECTORS
CONCLUSION
REFERENCES

INTRODUCTION
 Personal development and employability refers to shape the ambition and choose the
best carriers for an individual.
 It also offers specific guidance to develop the skill that will help the person to meet the
responsibilities (Fearon and et.al., 2020).
 A graduate level job that closely matches my future career aspirations is Bank manager.
This presentation will discuss job context of Bank manager and the responsibilities that
are required for the job position along with the person specification.
 It will also discuss the responsibilities that can be or cannot be performed by me on the
basis of my self amassment tools and education journey.

JOB CONTEXT
 Job context are the conditions and demands that are required to
perform a specific job or it refers to the description of the job profile
and requirement of the skills and knowledge that are needed to
perform the specific job.
 Bank Manager is a job profile in banking sector that monitor the
operations in the branch of a bank. Bank manager also work as a
leader to the other staff of the bank.
 The job of a bank manager is to provide positive environment and
ensure customer satisfaction in the branch.

MAIN RESPONSIBILITIES OF A BANK MANAGER
Responsibility refers to the accountability of a person towards any task or a position. The
task of a bank manager is to manage all the functions of the branch. In order to do so
manager requires some responsibilities to perform the job (Garg, Dar and Mishra, 2018).
Major responsibilities of a bank manager are:
 Direct all operational aspects including human resource, customer service, distribution
operations, administration and sales.
 Develop forecasts, financial objective and business plans.
 Assessment of local market conditions and identification of prospectives sales
opportunities.

CONT.
 Address the customer and employee satisfaction issues on time.
 Improve the presence and reputation of the branch and the
company.
 Management of budget and allocation of funds appropriately.
 Locate areas of improvement and propose correct actions that
meet the challenges and leverage growth opportunities.
 Monitor all the operations in the branch (Glass and Fodor, 2018).
 Removes the communication barriers among the employees and
customers.

PERSON SPECIFICATIONS
 It refers to the table that shows the ability and qualifications of
a person to determine weather a person is good enough for the
job or not.
 Both essential and desirable requirement are included in a
person specification table. Essential are the must have skills
and knowledge on the other hand desirable refers to the skills
and knowledge that would be good to have.
 person specification is based on experience, skills, Knowledge
and attitude.

CONT.
Essential (must have) Desirable (would be good if have)
Skills (what a person
can do)
 Bachelor's Degree.
 Excellent oral and written communication skills.
 Excellent customer service skills.
 Leadership and analytical skills.
 Human resource management.
 Familiar with bank's core accounting system.
 Ability to work as an individual and as a team with
excellent time management.
Knowledge (What a
person know)
 Comprehensive knowledge of banking rules and
regulations.
 Rules and regulations of the government that may
have impact the banking sectors.
Experience (what has
been done)
 Three to five years branch management experience.  Seven to ten years of branch management
experience.
Attitude (way of
thinking and acting)
 Sensitive and gentle.
 Positive attitude
 Respectful
 Sense of humour

SELF ASSIGNMENT TOOLS
Self assignment tools of me that are required
to perform the responsibilities are :
1. I keep weekly journal to record reflection of
my own learning.
2. I analysis all the positive an negative
impact of any situation before reaching to
the conclusion.
3. I prefer to listen all the sides and do not
argue in between.

RESPONSIBILITIES THAT CAN BE PERFORMED
With the help of my experience at various retail shop I can perform the responsibilities regarding customer
services and can handle the issue of customer and employee satisfaction in the branch.
I can meet the responsibility of managing the budget and allocating the funds with the help of bachelor's
degree in the commerce which has a financial management.
 My educational Journey also developed the skills of oral and written communication. It will help
me to fulfil the responsibility of removing the barriers in the communication inside and outside of the
branch.
 Responsibility of monitoring all the operations and directing the branch towards a targeted
direction will be able to be performed by me as I have been monitored the class in the school and collage
several times.

SKILLS AND SUPPORT NEEDED FOR RESPONSIBILITIES
THAT CANNOT BE PERFORMED
Providing training, coaching, motivating and development
is going to be a difficult responsibility as I have no
experience in teaching and training others. I will need skills
of teaching and explaining way that a person can easily
understand what I mean.
 I will require support and skills to create better
future assumption on the basis of past record to perform the
responsibilities of developing forecast, financial objectives
and business plan as prediction of future.

IMPACT OF COVID-19 ON BANKING SECTORS
 Banks are an important pillar of the economy. Most of the
financial transactions have involvement of banks. COVID-
19 had a great impact on the banking sectors.
 It changed the many things in the banking sectors that
include the way of work, operations. The relationship
between the bank and customer has also impacted by the
pandemic (Rizwan, Ahmad and Ashraf, 2020).
 The banks were working at 25% of staff availability so that
people do not need to face financial crises.