Effective CSR Project Management Plan for Barclays Bank, UK
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This report provides a comprehensive project management plan for implementing Corporate Social Responsibility (CSR) activities within Barclays Bank in the UK, aiming to enhance its sustainability and competitive edge. The project defines clear aims and objectives, including implementing CSR activities, identifying their importance, and addressing implementation challenges. The plan incorporates cost estimates, scope definition, timeframes, quality management, communication strategies, risk assessment, and resource allocation. It includes a milestone schedule, a work breakdown structure, and a Gantt chart to monitor progress. The report also details small-scale research using qualitative and quantitative methods to gather feedback on CSR activities, followed by data analysis and recommendations for improvement, concluding with a reflection on the value of the research and its impact on learning and performance.

MANAGING A SUCCESSFUL
BUSINESS PROJECT
1
BUSINESS PROJECT
1
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TABLE OF CONTENTS
Introduction......................................................................................................................................5
Task 1...............................................................................................................................................6
P1 Device clear aims and objectives for your project.................................................................6
P2 Produce a project management plan incorporating the cost, scope, time, quality,
communication, risk and resources..............................................................................................8
M1 Produce a comprehensive project management plan, milestone schedule and project
schedule for monitoring and completing the aims and objectives of the project......................11
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages
for completion............................................................................................................................12
Task 2.............................................................................................................................................15
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives.................................................................15
M2 Evaluate the accuracy and reliability of different research methods applied......................17
Task 3.............................................................................................................................................18
P5 Analyze research and data using appropriate tools and techniques for the chosen project..18
P6 Recommendations and conclusions (M3)............................................................................26
P7 Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance (M4)...............................................................................................................27
Conclusion.....................................................................................................................................29
References......................................................................................................................................30
2
Introduction......................................................................................................................................5
Task 1...............................................................................................................................................6
P1 Device clear aims and objectives for your project.................................................................6
P2 Produce a project management plan incorporating the cost, scope, time, quality,
communication, risk and resources..............................................................................................8
M1 Produce a comprehensive project management plan, milestone schedule and project
schedule for monitoring and completing the aims and objectives of the project......................11
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages
for completion............................................................................................................................12
Task 2.............................................................................................................................................15
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives.................................................................15
M2 Evaluate the accuracy and reliability of different research methods applied......................17
Task 3.............................................................................................................................................18
P5 Analyze research and data using appropriate tools and techniques for the chosen project..18
P6 Recommendations and conclusions (M3)............................................................................26
P7 Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance (M4)...............................................................................................................27
Conclusion.....................................................................................................................................29
References......................................................................................................................................30
2

LIST OF TABLES
Table 1: Estimated cost for this project...........................................................................................9
Table 2: milestone schedule of this project plan...........................................................................11
Table 3: Gantt chart for this CSR project......................................................................................13
Table 4: Communication plan.......................................................................................................14
Table 5: CSR Project logbook.......................................................................................................16
Table 6: Performance review.........................................................................................................27
3
Table 1: Estimated cost for this project...........................................................................................9
Table 2: milestone schedule of this project plan...........................................................................11
Table 3: Gantt chart for this CSR project......................................................................................13
Table 4: Communication plan.......................................................................................................14
Table 5: CSR Project logbook.......................................................................................................16
Table 6: Performance review.........................................................................................................27
3
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LIST OF FIGURES
Figure 1: Work breakdown structure.............................................................................................12
4
Figure 1: Work breakdown structure.............................................................................................12
4
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Introduction
Corporate social responsibility is the type of the international private business or self-regulation
which is related to the organizations. This will include the responsibilities of the private
organization regarding the society and the people living the society just for their welfare. There
are various types of benefits then will be achieved by the organization by implementing the CSR
activities in their business which will be cover in this report. This report will conduct the small
project of CSR implementation in the Barclays Bank which is based in the UK for their
sustainability in this competitive market. This report will include the well structured plan for the
project implementation by covering the aims and objectives. The research will also be conducted
by the researcher to get the suggestions and feedback of the society regarding CSR activities
conducted by the organization. In the end of this report, some of the recommendations will also
be provided to improve the plan and its implementation for more benefits.
5
Corporate social responsibility is the type of the international private business or self-regulation
which is related to the organizations. This will include the responsibilities of the private
organization regarding the society and the people living the society just for their welfare. There
are various types of benefits then will be achieved by the organization by implementing the CSR
activities in their business which will be cover in this report. This report will conduct the small
project of CSR implementation in the Barclays Bank which is based in the UK for their
sustainability in this competitive market. This report will include the well structured plan for the
project implementation by covering the aims and objectives. The research will also be conducted
by the researcher to get the suggestions and feedback of the society regarding CSR activities
conducted by the organization. In the end of this report, some of the recommendations will also
be provided to improve the plan and its implementation for more benefits.
5

Task 1
P1 Device clear aims and objectives for your project
Project definition
Project is the set of management which involves the planning, organizing, monitoring and
controlling activities to implement the project and achieve the aims and objectives of their
project.
Project title
The project is related to the corporate social responsibility (CSR) and its effectiveness for the
organization to sustain in this competitive market.
Project statement
The project statement defines the document which helps to describe the whole project scope and
the activities involved in the project including cost and timeframe. This project is related to the
CSR and issues related to its implementation faced by the organization and how the issues are
managed with the monitoring and controlling measures of the business.
Project strategy
The issues faced by the organization while conducting the CSR activity in the organization.
There are various types of strategies which are available for the project management (Grayson
and Hodges, 2017). CSR in the business can adopt the traditional approach that include the five
important stages such as- initiate, plan, design and controlling of the project system.
Project aim
The project aim is related to implement the corporate social responsibility and its activities in
Barclays Bank so that they can sustain in this competitive market.
Project objectives
ï‚· To implement the CSR activities in the Barclays Bank based in the UK.ï‚· To identify the importance of CSR to sustain in the market and achieve competitive
benefits.
6
P1 Device clear aims and objectives for your project
Project definition
Project is the set of management which involves the planning, organizing, monitoring and
controlling activities to implement the project and achieve the aims and objectives of their
project.
Project title
The project is related to the corporate social responsibility (CSR) and its effectiveness for the
organization to sustain in this competitive market.
Project statement
The project statement defines the document which helps to describe the whole project scope and
the activities involved in the project including cost and timeframe. This project is related to the
CSR and issues related to its implementation faced by the organization and how the issues are
managed with the monitoring and controlling measures of the business.
Project strategy
The issues faced by the organization while conducting the CSR activity in the organization.
There are various types of strategies which are available for the project management (Grayson
and Hodges, 2017). CSR in the business can adopt the traditional approach that include the five
important stages such as- initiate, plan, design and controlling of the project system.
Project aim
The project aim is related to implement the corporate social responsibility and its activities in
Barclays Bank so that they can sustain in this competitive market.
Project objectives
ï‚· To implement the CSR activities in the Barclays Bank based in the UK.ï‚· To identify the importance of CSR to sustain in the market and achieve competitive
benefits.
6
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ï‚· To identify the issues faced by the organization while implementing the activities of CSR
in the organization (Michelson, et.al, 2016).ï‚· The objective is related to measure the approaches and stages through which they reduce
the issues involved in its implementation.
7
in the organization (Michelson, et.al, 2016).ï‚· The objective is related to measure the approaches and stages through which they reduce
the issues involved in its implementation.
7
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P2 Produce a project management plan incorporating the cost, scope, time, quality,
communication, risk and resources
Project scope
The scope of the project shows its importance and success point in the organization. This will
describe the activities and work which are required for delivering the products and services as
per the appropriate functions and features which are related to the project. The scope of this
project is related to the importance of CSR activities for the organization through which they can
sustain in the market and achieve the competitive benefits. This step of the organization shows
the importance of society and people in the mind of the organization and they can create their
goodwill and reputation in the market between the people.
Success criteria
This will show the success criteria of project which describe the identified project output which
help to reach at the aims and objectives of the project (Zheng, et.al, 2015). This will describe
about the project and how this will help the organization to meet the needs and expectations of
the stakeholders. This project help the organization to identify and fulfil the requirements of the
external stakeholders and achieve the high profit as compare to earlier.
Project assumption
The project assumptions are related to the implementation of CSR in the Barclays Bank which
increase their goodwill in the market and improve reputation in the competitive brands. The
assumption is made by the team of the organization which is relates to the competitive
achievements achieved by the organization by conducting activities of CSR.
Performance, time and cost objectives
The project performance present the estimated success of the project related to the CSR
implementation in the Barclays Bank (Chuang and Huang, 2016). Time show the total duration
required to complete this project and it is estimate that CSR implementation project require 2
months. Following is the estimated cost which is evaluated for this project:
8
communication, risk and resources
Project scope
The scope of the project shows its importance and success point in the organization. This will
describe the activities and work which are required for delivering the products and services as
per the appropriate functions and features which are related to the project. The scope of this
project is related to the importance of CSR activities for the organization through which they can
sustain in the market and achieve the competitive benefits. This step of the organization shows
the importance of society and people in the mind of the organization and they can create their
goodwill and reputation in the market between the people.
Success criteria
This will show the success criteria of project which describe the identified project output which
help to reach at the aims and objectives of the project (Zheng, et.al, 2015). This will describe
about the project and how this will help the organization to meet the needs and expectations of
the stakeholders. This project help the organization to identify and fulfil the requirements of the
external stakeholders and achieve the high profit as compare to earlier.
Project assumption
The project assumptions are related to the implementation of CSR in the Barclays Bank which
increase their goodwill in the market and improve reputation in the competitive brands. The
assumption is made by the team of the organization which is relates to the competitive
achievements achieved by the organization by conducting activities of CSR.
Performance, time and cost objectives
The project performance present the estimated success of the project related to the CSR
implementation in the Barclays Bank (Chuang and Huang, 2016). Time show the total duration
required to complete this project and it is estimate that CSR implementation project require 2
months. Following is the estimated cost which is evaluated for this project:
8

Table 1: Estimated cost for this project
Activities involved Cost in ($)
Planning step $2600
Designing step $1100
Collection of the resources $1200
Resources proper allocation $900
Identify the changes and then implement $1800
Complete the entire project $2000
Total 9600
Deliverables of this project
The project deliverables show the purpose of the project in the intangible and tangible form. In
the current project it is stated that the study provide the more deep details about the CSR
activities and its importance in the enhancement of the organization in this competitive market.
This will provide positive impact on the organization as customers and society will get to know
about the brand.
Quality management
Quality management covers the area of the project management which includes the actions and
process for satisfying the standards of the project (Den Hond, et.al, 2016). This project and its
research are small so sometimes delegation of the roles and responsibilities cannot be done as per
the requirements which reduce the quality of the project. To overcome the quality management
issues it is important for the organization to create the work breakdown structure and Gantt chart.
Involved risk in the project
This risk in this project is related to the budget control and management of the time which can be
controlled by using appropriate strategies by the organization and its team. This risk can be
managed by using risk assessment, risk ranking, risk control and risk mitigation method.
9
Activities involved Cost in ($)
Planning step $2600
Designing step $1100
Collection of the resources $1200
Resources proper allocation $900
Identify the changes and then implement $1800
Complete the entire project $2000
Total 9600
Deliverables of this project
The project deliverables show the purpose of the project in the intangible and tangible form. In
the current project it is stated that the study provide the more deep details about the CSR
activities and its importance in the enhancement of the organization in this competitive market.
This will provide positive impact on the organization as customers and society will get to know
about the brand.
Quality management
Quality management covers the area of the project management which includes the actions and
process for satisfying the standards of the project (Den Hond, et.al, 2016). This project and its
research are small so sometimes delegation of the roles and responsibilities cannot be done as per
the requirements which reduce the quality of the project. To overcome the quality management
issues it is important for the organization to create the work breakdown structure and Gantt chart.
Involved risk in the project
This risk in this project is related to the budget control and management of the time which can be
controlled by using appropriate strategies by the organization and its team. This risk can be
managed by using risk assessment, risk ranking, risk control and risk mitigation method.
9
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Resources
Resources in this project are related to the documents and materials required. The resources are
used to implement the project in the organization and achieve the positive response from the
society. Software, hardware, computer systems, employees, finance, internet etc are some of the
resources required in this project.
Implementation plan
The above whole plan is required to be implementing in a strategic way so that positive and
proper result can be achieved by the organization (Cramer, 2017). The implementation of the
project helps the organization to achieve their set project aims and objectives.
10
Resources in this project are related to the documents and materials required. The resources are
used to implement the project in the organization and achieve the positive response from the
society. Software, hardware, computer systems, employees, finance, internet etc are some of the
resources required in this project.
Implementation plan
The above whole plan is required to be implementing in a strategic way so that positive and
proper result can be achieved by the organization (Cramer, 2017). The implementation of the
project helps the organization to achieve their set project aims and objectives.
10
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M1 Produce a comprehensive project management plan, milestone schedule and project schedule
for monitoring and completing the aims and objectives of the project
Table 2: milestone schedule of this project plan
Procedure activities/
weeks
1st 2nd 3rd 4th 5th 6th 7th 8th
Collect the required
project information
Communicate the plan
with the stakeholders
Identify the risk
involved
Create proposal plan
Create project elements
plan
Create budget for the
project
Create plan for
communicating the
project details
Make the proper team
Implement the entire
project plan
Finish and complete
project
11
for monitoring and completing the aims and objectives of the project
Table 2: milestone schedule of this project plan
Procedure activities/
weeks
1st 2nd 3rd 4th 5th 6th 7th 8th
Collect the required
project information
Communicate the plan
with the stakeholders
Identify the risk
involved
Create proposal plan
Create project elements
plan
Create budget for the
project
Create plan for
communicating the
project details
Make the proper team
Implement the entire
project plan
Finish and complete
project
11

P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages for
completion
Figure 1: Work breakdown structure
12
Reserch on the
importance of CSR
for Barclays Bank
in this competitive
market
Initiate the
plan
Hire the manager for this
project
Create the whole plan
Meet with the investors
Conduct
whole
planning
Create
WBS Gantt chart Create budget
Identify risk and them
risk management
Plan strategies for
research
Implement
the plan and
monitor
Communicate the plan
Implement all the project task
Hire the team who will conduct reserach and
take interview from the customers about CSR
improtance
Apply the identified
survey on Barclays
employees
Apply the
identified survey on
customers
Centralise entire outcome of
the questionare survey
Analyze the identified
data Final conclusion
Complete
the project
and close
it
Close the project and
documents
completion
Figure 1: Work breakdown structure
12
Reserch on the
importance of CSR
for Barclays Bank
in this competitive
market
Initiate the
plan
Hire the manager for this
project
Create the whole plan
Meet with the investors
Conduct
whole
planning
Create
WBS Gantt chart Create budget
Identify risk and them
risk management
Plan strategies for
research
Implement
the plan and
monitor
Communicate the plan
Implement all the project task
Hire the team who will conduct reserach and
take interview from the customers about CSR
improtance
Apply the identified
survey on Barclays
employees
Apply the
identified survey on
customers
Centralise entire outcome of
the questionare survey
Analyze the identified
data Final conclusion
Complete
the project
and close
it
Close the project and
documents
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