Role of IT, Ethical Issues, and Networks: Barclays Bank Analysis

This report provides an analysis of the role of Information Technology (IT) in Barclays Bank, examining its impact on the bank's success and potential failures. It delves into the ethical issues faced by the bank, including manipulation of interest rates and failures in social responsibility, and discusses the importance of addressing these issues through clear goals and ethical standards. The report also explores different types of network technologies, such as LAN and WAN, and highlights the importance of intranet and internet for banking operations, including customer service and online transactions. Finally, it outlines the stages of the system development life cycle and their relevance to the IT sector within the bank. The report emphasizes the significance of IT in modern banking, addressing both the benefits and challenges associated with its implementation.

INFORMATION TECHNOLOGY

Table of Contents
Abstract ...........................................................................................................................................3
INTRODUCTION...........................................................................................................................3
Task 1...............................................................................................................................................3
Review of literature.....................................................................................................................3
Ethical issues of Barclays bank...................................................................................................4
Types of networks ......................................................................................................................4
Importance of intranet and internet ............................................................................................6
Stages of system development life cycle ...................................................................................7
planning ......................................................................................................................................7
Analysis.......................................................................................................................................7
Design ........................................................................................................................................7
Programming...............................................................................................................................7
Implementation...........................................................................................................................7
Conclusion.......................................................................................................................................8

Abstract
Introduction technology display higher levels of decision to leave and report increased levels of
stress in compare with other professionals. In the below para there is a brief discussion of IT
sector that how much it is important for bank because there are so many issues which can be
faced by Barclays bank if they don't follow the proper ways of using technologies. They can face
ethical and social issues and they can resolve it by adapting various technologies. Network
technologies are also important because they are connecting whole banking sector, they are
interlinked with each network and computers. At last internet is important and affect of software
life cycle stages on IT sector is mentioned below that various stages of life cycle is doing their
job successfully.
Review of literature
As per the view of it there are many issues which happened during running any business, issues
like ethical issues, social issues. And for solving this issues many new technologies are acquired.
As there are many technologies which help in resolving the issues. And there is also
differentiation between network system like LAN and WAN. How Intranet and Internet helps
banking sector. There is software development cycle which contains seven stages and how this
stages impact banking system. Increasing responsibilities in the bank towards customers,
stakeholders, staff and society. Records in the bank and approach its ethics are affecting its
reputation and assure them for success for a long time and failure. Not a single bank can survive
for a long time if they are cheating, exploitation and fraud. Banks are facing complex issues and
our grantee is test ethical behavior.
INTRODUCTION
This is the application for creation, processing, storage, dissemination and presentation of
information. It is the application of computers and technology to retrieve, store, transmit and data
manipulation in the behalf of business. By using physical devices, process and infrastructure to
create store, process and that will exchange all forms of computerized data.
Barclays bank is a British multinational bank and CEO of Barclays bank is Jes Staley. This bank
is for investment and financial services company. Its headquarter is located in London. Barclays

is created into 4 important businesses which includes personal banking, wealth management,
corporate banking and investment management.
Introduction technology and identifying its role in the success or failure. Then finding the ethical
and social issues which they are facing to run the business. There are different types of
networking technologies which is discussed below. Importance of intranet and internet in the
banking sector. And at last there are different stages for system development life cycle.
Task
Role of IT in success or failure of organization.
Information technology plays a vital role in success of any enterprise as illustrated below
for Barclays Bank of insurance and finance company (Alreemy and et.al., 2016).
Convince
Implication of information technology in Barclays Bank allows individuals to monitor
their statements along with handle their transactions in any place or time facilitated that control
over their banking activities anytime, anywhere. The facility provided by Barclays Bank will
lead to success of their enterprise for long run by facilitating their customers that is most
effective matter for success of any business in today's time as banking activities are used by
individuals in their daily routine (Avgerou and Walsham, 2017).
Eliminate physical visit
By the applicability of information technology customers are benefited by online
transfers or making any payments along with renewal or payment for their insurance premium
eliminated physical visit in Barclays Bank that could have resulted in lot of waiting time and
unavailability of dedicated staff that could have developed an unsatisfied customer, information
technology helped them achieve consumer satisfaction along with eliminate un necessary
infrastructural cost of enterprise saving their operational cost (Saunders and Brynjolfsson, 2016).
Quick Payments options
Barclays Bank facilitated payments to external accounts through information technology
practices such as vendor payments, clearing membership and monthly dues along with direct
deposit payroll. The facility helped transfers of funds for any emergency requirements or
personal needs too that developed the habit of information technology in such type of operations.
The type of facility in today's world facilitates enormous audience and delighted their experience
with Barclays Bank (McDonald and Paulson, 2015).

Eliminate mistakes
Being a banking and insurance sector use of information technology will withdraw up to
date results such as accounting or any other transaction will lead to elimination of human made
mistakes increasing efficiency and effectiveness of Barclays Bank for their banking and
insurance related matters resulting in customer and employee satisfaction for success of
enterprise as people are aware of robot services along with internet effectiveness (Marchewka,
2016).
Telebanking services
The availability of telebanking services in Barclays Bank facilitated its customers with
twenty-four hours services for baking transaction and balances through their mobile phones
made their banking experience delighted with the help of information technology these days.
These services cost few to the banks so they pass on to customers to increase their satisfaction
level along with benefiting their convince that contribute in development of Barclays Bank as
well for \their further business and operational activities (Kim, 2015).
Ethical issues of Barclays bank.
Barclays is one of the largest banks, which was involved in the biggest banking crime before
some time in European history. These interest rates are effective and more expensive for the
customers because of manipulation. Customer is facing problem in borrowing money from bank,
thus profits which are increasing are made through with the help of lending money (Lloyd,
2017).
Barclays failed to earn profits in its social responsibility and at the same time they are following
laws and general ethical customs. In case of Barclays bank management lost their all bonuses for
current year. To boost the profit they have to create long term positive image which have more
sense. They must take a start with an action taken by seniors. I believe that if managers will
going to take responsibility for creating positive environment for ethical issues for example clear
goals, maintaining policies set by managers, if they do what they are likely to be doing as good
managers the authority for a business for ethical issue is laid out already. All the ethical issues
are difficult to handle. If working place lacks standards then there is a chance of losing valuable
customers (Schnoll, 2015). Ethical issues shows financial critical situation included manipulating
of credit ratings, wrongly selling of securities, unsecured trading and selling short shares of

banks. Some unethical behavior or employee misconduct of the primary forms include the
following:
1. Misrepresenting hours and time worked (Baller, Dutta and Lanvin, 2016).
2. Dishonest to the supervisors.
3. Wrong use of employers assets.
4. Misrepresent records or lying on records (Senft, Gallegos and Davis, 2016).
Types of networks
LAN WAN
LAN stands for Local area network WAN stands for wide area network
It covers all the small or local areas for
example homes, schools and offices.
WAN covers huge or large geographic areas
for example cities, nations and states.
LANs have a high speed data transfer. WANs are not faster in compare with LAN
they have a low data transfer rate.
Ethernet and token ring are the primary
technologies which is use for certain
connectivity.
ATM, frame relay and MPLS are the
technologies used by WANs for longer
distance connectivity.
We can connect one LAN from other LAN
over long distance through telephone and radio
waves.
Computers are connected to a large area
network and they are connected to the public
networks, like telephone system. System is also
connected through satellites and leased lines.
Layers of 2 devices are like bridges and
switches. Devices of layer 1 are repeaters and
hubs.
Devices of layer 3 routers are, specific
technology devices and multi layer switches
like ATM etc (Xiang, Magnini and
Fesenmaier, 2015).
LANs have fewer problems affiliated with
them, because there are small number of
systems they have to deal. LANs experience
Fault tolerance in WAN tend to be less, as it
consists huge number of systems. Data
transmission errors are recognised as more

few data errors in transmission. It is usually
controlled or managed by an individual or a
single person.
compare to LAN. It is not owned by any single
organization but it will exist under distributed
or collective ownership and manage over long
distance.
This is not expensive to set up some more extra
devices on the network. There is no need of
telecommunication lines because they have a
small range in geographical area.
It is more expensive than LAN because in
remote areas they are charging for set up costs.
They need telecommunication lines because
they have a huge geographical range which is
already spreaded across to the boundaries.
Maintenance cost is less because LAN is easy
to maintain and this is just because of its small
geographical area. Availability of high
bandwidth for transmission. LAN is less
congestion.
Maintenance of WAN is more difficult because
they have large geographical area and covering
large area results in more maintenance cost.
Availability of low bandwidth for transmission.
WAN is more congestion.
Importance of intranet and internet
Intranet is a private network that is consist with a company. It may contained many local area
networks which are interlinked and usage of wide area network is leased. Intranet is a connection
through which more than one gateway computers are outside internet.
Important intranet factors for banks, they are providing efficient system of navigation to
information of house about products and services. Just because of navigation system and it is
easy to access and the time which is taken by employees in searching can be reduced. Intranet is
communication nerve for a staff. You can keep corporate information as staff news, memos and
announcements and they can operate at any time. You can build a basic community and work
space to simplify information sharing, storing and collective working. Intranet can also use as
training session when giving online comfortable training to staff.
Customer service levels are enhanced because of better access to exact information by bank staff.
Barclays Banks are not same but their intranets are following same pattern. All the financial
intranets are sharing same goal because being use friendly and they can easily navigate while
delivering value for money. Every bank has a need of intranet because they will teach you about

culture and needs and it will mix up with general needs of Barclays bank and other different
financial institution (Dutta, Geiger and Lanvin, 2015).
Internet
Need of internet in banking facilitate the customer to manage savings and save time. The internet
provides so many services like dealings online and allows Barclays to control all the financial s
accounts any time. E banking has so many advantages and importance because without internet
we can't proceed our financial work. We will face issue while doing transaction and internet is
important for doing all the online transactions. Internet makes life easier and banking work is
quick for both Barclays bank and customers. If we have internet access then we can do banking
work from anywhere in the world for 24/7 a day and throughout the year. It is easy and
convenient. Barclays banks give free internet banking services at any time. With the help of
internet banking, a customer can pay their all bills, money transfer is easy and check the bank
balance from anywhere in the world (Galer and et.al., 2016).
Stages of system development life cycle
System development life cycle is created to manage the system of development. System
development life cycle keeps the development on the right track by breaking the process of
convenient parts, are completed one after other.
planning
1. This is the 1st step in the development cycle which explains the scope of project.
Specialists requirements and they will analyze all the condition of a future software. The
developers know and understand that what is the requirement from client and exactly
what they want and what are the problems they are facing while in the process of
development (Hills, 2018).
Analysis
When coming to this step the team of project department will explain the whole project in full
details and they will check the usefulness of project. Team will divide the work into different
small tasks, that designers, developers testers and project managers can check their tasks.

Design
It is the main component of software development cycle. Their designs are clear and creative.
There is an involvement of all the data with design of product and structure of data. Designing of
software's use so many various strategies.
Programming
It is the typical part of development cycle. There is a need of concentration because coding work
and deliver the selected software and it needs lot of brain and hard work. Generally company
select a programmers team to work on particular project. The tasks are divided into sub aspect
called task allocation. That's why every coder has their own work (Jiao and Onwuegbuzie, 2017).
Implementation
Generally software holds a lot of programs, which need careful implementation and integration
of software product step by step. At the time of
CONCLUSION
Bank access in a large environment in which they have to react to selective issues which are
social, political, economic and customer issues, it is happened at the exact time to compelled to
the expectations of employees and shareholders. Banking profession is free of re strictness,
entries are open for all kinds of people. The survey shows that how banks are facing ethical
issues and how they are solving their problems through technologies. Intranet and internet have a
major role because without both of them there is unable to proceed with the different processes.
All the online offline transactions are done through internet and intranet. Different networking
technologies also matters and in the above paragraph the main thing was the software
development life cycle bank is running through its stages successfully.
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