Analysing Globalisation's Impacts on Barclays Plc's Business Functions

This report analyzes the positive economic, cultural, and ethical impacts of globalisation on Barclays Plc, a UK-based multinational financial services company. The introduction defines globalisation and highlights its role in business expansion. The report focuses on Barclays Plc's operations, marketing, HR, and accounting functions, examining how globalisation affects each. It includes a research plan outlining the project's scope, cost, time frame, and methodologies, including primary and secondary data collection methods like questionnaires and literature reviews. A work breakdown structure and Gantt chart are used to organize and schedule the project activities. The research methodology involves both primary and secondary data collection, with questionnaires used to gather primary data. The report aims to determine the positive impacts of globalisation on various business functions within Barclays Plc, providing recommendations and conclusions based on the research findings. The report also covers the aims and objectives, project plan, work breakdown structure, research methodologies, data collection, and analysis and interpretation.

Managing a Successful
Business Project

Table of Contents
INTRODUCTION...........................................................................................................................1
Background of the Research...................................................................................................1
Research Plan.........................................................................................................................3
Work Breakdown structure for the Project.............................................................................5
Research Methodology and Data collection...........................................................................8
Analysis and Interpretation...................................................................................................10
Recommendation on findings...............................................................................................19
Conclusion to the research....................................................................................................20
REFERENCES..............................................................................................................................21
APPENDIX....................................................................................................................................24

Topic: “What are the positive economic, cultural, and ethical impacts of globalisation on
different business functions within an organisation”.
INTRODUCTION
Globalisation is a wider concept which interconnects two nations through a trading of
business. Every organisation has a dream to achieve strong brand identity at global level and for
this management put their maximum efforts in reaching its business functions to another nation.
Globalisation increases competition in market which drives every organisation to bring
something innovative for their targeted customers to achieve huge sustainability. Barclays Plc, a
UK-based multinational company which is engaged in providing financial services throughout
UK is selected for the purpose of preparing this report. It mainly performs four basic functions
which includes corporate banking, personal banking, investment and wealth management. The
project report includes aims and objectives along with an appropriate project management plan.
The project also discusses Work break-down structure and Gantt chart, research methodologies
and data collection, analysis and interpretation along with a valid recommendation.
Positive impact of Globalisation in general to the businesses in the UK
Expansion of business makes positive economic, cultural and ethical impacts on various
business functions which are briefly described as under:
Economic impact: Expansion of business into other nations makes positive impact on
growth of GDP as it generates huge employment opportunities, payment of huge taxes to
government of operated nations (Baylis, Smith and Owens, 2017).
Cultural impact: An organisation employs large number of employees having different
cultures and backgrounds which contributes maximum efforts in globalising the business through
educating them about meeting the needs and preferences of people of different culture. It
increases the chances of successful expansion of business.
Ethical impact: It is related with norms, beliefs and rules which should be followed by an
organisation along with its employees during an expansion so as to prevent any legal issues or
penalties. It supports them in expansion of business at global level.
Background of the Research
Barclays Plc is multinational company which is engaged in providing financial services
throughout the UK through performing four basic functions such as Personal banking, corporate
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banking, wealth and investment management. It came into existence in the year 1690 and its
headquartered is located in London. It operates its business functions in more than 40 nations
with having approx. 85,000 employees. Now, the company has made decisions regarding its
further expansion to other nation in order to achieve huge market growth and customer base
(Boserup, Tan and Toulmin, 2013). But before executing such decision, it is important for
management to analyse the overall positive impact of globalisation on different functions of
business which includes marketing, operation, HR and Accounting. It is briefly explained as
below:
Operations: Expansion of business requires dealing with external clients and making
them loyal towards business through serving well for the requirements they approach. This
requires support from operation unit who is responsible to deal with clients on daily basis with
more effective and efficient manner.
Marketing: Sustainability of business into new nation is quite difficult unless the people
are aware about their entrance in their market which can be possible through taking support from
marketing department. It can influences the decisions of people in favourable of Barclays Plc by
attracting them by lowering their interest rates which is not currently provided by any other
banks (Chen and Tsou, 2012).
Human resource: Expansion of business requires efforts of maximum workforce who
are having sufficient skills and knowledge about understanding of new market. This will be
supported by HR department who is responsible to conduct recruitment programs and select
employees having different culture and background.
Accounting: While globalising the business, Barclays Plc has required to make various
transactions which needed to be recorded in the books of accounts so as to identify actual
expenses and income of business. This will be done by accounting manager who brings valuable
information to company about whether expansion brings profitable outcome or not (Crane and
Matten, 2016).
Aims of the Project: “To analyse the positive economic, cultural and ethical impact of
globalisation on various functions of an organisation”- A case study on Barclays Plc.
Objectives:
 To determine the term globalisation
2

 To evaluate the positive economic, cultural and ethical impact of globalisation on various
business functions of Barclays Plc.
 To determine the relationship between globalisation and business functions of Barclays
Plc.
Research Plan
Project Title “What are the positive economic, cultural, and ethical
impacts of globalisation on different business
functions within an organisation”.
Project Plan
Company Name: Barclays Plc
Cost The profitability of business project is very much
dependent on the overall cost utilised in execution of
specific project activities. Therefore, it is required for
Barclays Plc to utilise funds in an optimum manner
which can be possible through preparing cash budget in
advance. Cost of conducting research has been
estimated around 50000 pound and the project cost will
be around 35000 pounds..
Scope Barclays Plc is operated at global level which decides
to expand its business operations to another nation. It
already attained strong brand identity due to which the
scope of its business project is very much wider.
Time Business environment is complex and contingent in
nature which creates competitive market opportunities
on timely basis. Thus, to achieve such opportunity it is
important for management of Barclays Plc to set time
period for its business project which increases
motivation among employees as well to work hard and
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complete the allotted task as quickly as possible.
Quality Quality is an essential aspect which guaranteed growth
and success in desired business project. Thus, it is
important for management of Barclays Plc to conduct
training and learning programs for its staff to enhance
their quality of work and increases the contribution
towards execution of project activities in a desired way.
Communication It is essential to bring motivation among employees and
guide them to perform in right direction so as to
achieve better possible result. For this, management of
Barclays Plc should remove communication gap among
their staff and allows them to ask anything related with
the project activities more freely. It creates better
relationship between both of them as well as enhance
their overall performance.
Risk Risk is related with different aspects such as time, cost,
technology etc. which can adversely affect the desired
outcomes of company. Thus, to analyse them properly
through conducting research makes company more
capable to deal with future uncertainties and risk
factors.
Resources It includes manpower, funds, technologies etc. which
brings confidence among employees to complete its
allotted task in desired way. Thus, before starting the
project, all departments of Barclays Plc must ensure
about availability of resources for the future business
project.
Type of Research
Primary and Secondary Primary: Under this research, only fresh information is
collected through primary sources such as
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Quality and Quantity
questionnaire, surveys, interviews etc. Due to high
accuracy and credibility of gathered data, the chances
of getting profitable outcomes will be more.
Secondary: Under this, second-hand information is
taken into consideration which is gathered by
secondary sources such as books, articles, newspapers
etc. It is less reliable and credible but takes less time
and efforts thus may adopt such method if researcher
have limited time period to carry out the research
activities.
Qualitative: Under this research, the information which
is of qualitative in nature is taken into consideration
only. Such information is collected through getting
knowledge about an insight of people so as to
understand their views, and options regarding their
research topic.
Quantitative: It is less adopted research method in
which the information is gathered by interpreting the
data presented in statistical and numerical form. As it is
difficult to interpret thus the chances of getting accurate
information will be very low.
Work Breakdown structure for the Project
Work Breakdown structure (WBS) is an effective way of organising work into
manageable sections so as to make easy for employees to understand about their roles and
responsibilities in an effective and efficient manner. It makes project activities more simple and
understandable which brings motivation among employees to work hard and give their best to
execute allotted task in desired way. Project Management Body of Knowledge (PMBOK 5)
describes work breakdown structure as the hierarchical decomposition of total scope of work
done by the team members of project in order to achieve desired goals and objectives (Falguera,
Aliguer and Falguera, 2012).
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6

Develop a Basic Gantt chart:
Gantt chart is introduced in the year 1917 by Hnery L. Gantt who is well known engineer
and social scientist. It is represented in graphical chart which indicates an appropriate schedule
related with execution of desired project activities. It enables project manager to make suitable
plans, coordination and track each specific activity so as to determine whether execution is done
in desired way or not. It identify the actual position of project activities which drives project
manager to motivate its team members to work hard and complete allotted task within pre-
determined time period (Furlong 2013).
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Research Methodology and Data collection
Research Methodology: It is an activity or a procedure which is used to identify select,
process and evaluate the information about the research topic which allows researcher to make a
valid conclusion at the end of research. There are two analysis methods which includes
theoretical and systematic that to be taken into consideration while carrying out an effective
research (Primary source and secondary source, 2018).
Data collection: A valid conclusion can be drawn on the basis of data which can be
gathered through using various collection methods of data such as primary and secondary.
Primary data is more reliable and accurate data but takes more time and efforts. On the other
hand, secondary data is less accurate and credible but takes less time and efforts. In the present
research, both these data has been gathered in order to make easy for researcher to draw a valid
conclusion at the end of research. To collect primary data, Questionnaire has been opted as a tool
whereas while collecting secondary data articles published by different authors are selected
(Research Methodology, 2018).
Questionnaire: It is considered as an effective technique to identify the actual views and
perceptions of people towards the topic of research. It contains list of relevant questions that to
be asked to the respondents in order to draw a valid conclusion at the end of research.
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Questionnaire
Name:
Age:
Gender:
Q1) Does you know about the term globalisation?
A) Yes
B) No
Q2) What are the major advantages Barclays Plc received after globalising their
business?
A) Growth in market share
B) Optimum utilisation of resources
C) Maintaining relationship between banks
Q3) What restricts Barclays Plc to expand its business operation to other nations?
A) Distinct diversity exposure
B) Rise in cost of operations
C) Distinct tax policies
Q4) Which business functions affect most by the decision of globalising the business of
Barclays Plc?
A) Operations
B) Marketing
C) Human resource
Q5) Determine the role of marketing in expansion of bank operations of Barclays Plc?
A) Awareness of services
B) Benefits to society
C) Environmental preservation
Q6) Which factors facilitates Barclays Plc to achieve competitive advantage in new
nation?
A) Technological factors
B) Huge amount of capital
C) New and unique ideas and skills of foreign employees
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Q7) How globalisation affects the economic growth of operated nation?
A) Foreign exchange deposits in bank
B) Employment in the country
Q8) Which kind of resources Barclays Plc requires most during expansion of its
business operations?
A) Economical resources
B) Advanced technology
C) Image of company
Q9: Which factors affects most to the overall performance of Barclays Plc in adverse
manner?
A) Taxation policies
B) Availability of inexperienced workforce
C) Carbon dioxide performance
Q10) Any other more suggestion you want to provide Barclays Plc related to
enhancing their business functions into foreign nation?
Sample size: 40 respondents have been selected as a sample size whose views, opinions
and suggestions are taken into consideration which represents the views and opinions of entire
population. Such respondents include employees, customers and society as a whole.
Analysis and Interpretation
THEME 1: Determine the term Globalisation
Q1) Does you know about the term globalisation? Frequency
Yes 28
No 12
10

Yes No
0
5
10
15
20
25
30
28
12 Frequency
Interpretation: From the above graph, it has been clearly identifies that majority of the
respondents are aware about the concept of globalisation. Out of 40 respondents, 28 respondents
understand such concept whereas remaining 12 respondents doesn't know about the same.
THEME 2: Benefits arrived by Barclays Plc due to globalise their business.
Q2) What are the major advantages Barclays Plc
received after globalising their business?
Frequency
A) Growth in market share 15
B) Optimum utilisation of resources 12
C) Maintaining relationship between banks 13
11

A) Growth in market share
B) Optimum utilisation of resources
C) Maintaining relationship between banks
0
2
4
6
8
10
12
14
16
15
12
13
Frequency
Interpretation: From the above graph, it is clearly seen that Barclays Plc received
various advantages after globalising their business. Among 40 respondents, 15 respondents
clearly said that globalisation increases market share of Barclays Plc whereas 12 respondents are
in favour of utilisation of resources. The remaining 13 respondents thinks that it establishes
better relations with the banks.
THEME 3: Restrictions towards Barclays Plc at the time of globalisation
Q3) What restricts Barclays Plc to expand
its business operation to other nations?
Frequency
A) Distinct diversity exposure 10
B) Rise in cost of operations 18
C) Distinct tax policies 12
12

A) Distinct diversity exposure
B) Rise in cost of operations
C) Distinct tax policies
0
2
4
6
8
10
12
14
16
18
10
18
12
Frequency
Interpretation: It has has been observed from the above graph that there are some
barriers which can adversely affect the expansion decision of Barclays Plc. Out of the 50
respondents, 18 respondents thinks that such decision should increase the cost of operations of
business whereas other 12 respondents thinks different tax policies largely affect their decisions
of expansion in adverse manner. The remaining 10 respondents, distinct diversity exposure is
considered as major barrier.
THEME 4: Role of different business functions
Q4) Which business functions affect most
by the decision of globalising the business
of Barclays Plc?
Frequency
A) Operations 12
B) Marketing 18
C) Human resource 10
13

A) Operations B) Marketing C) Human resource
0
2
4
6
8
10
12
14
16
18
12
18
10
Frequency
Interpretation: From the above graph, it is clearly seen that business functions plat a
major role in expansion of business. Among 40 respondents, 18 respondents thinks marketing
unit contributes more whereas 12 respondents thinks operation department contribute maximum
efforts in expansion. The remaining 10 respondents thinks that human resource plays an
important role.
THEME 5: Role of marketing in expansion of business
Q5) Determine the role of marketing in
expansion of bank operations of Barclays
Plc?
Frequency
A) Awareness of services 18
B) Benefits to society 12
C) Environmental preservation 10
14

A) Awareness of services
B) Benefits to society
C) Environmental preservation
0
2
4
6
8
10
12
14
16
18
18
12
10
Frequency
Interpretation: It is clearly seen from the above graph that marketing drives Barclays
Plc to expand its business to another nation. Among 40 respondents, 18 respondents thinks that it
help in creating awareness about services among public whereas other 12 people thinks that it
help in providing beneficial outcomes to the society. The remaining 10 people have clearly said
that it promotes environmental preservation.
THEME 6: Factors driving Barclays Plc to gain competitive advantage
Q6) Which factors facilitates Barclays Plc
to achieve competitive advantage in new
nation?
Frequency
A) Technological factors 15
B) Huge amount of capital 15
15

C) New and unique ideas and skills of
foreign employees
10
0
4
8
12
16
15 15
10
Frequency
Interpretation: It is clearly observed from the above graph that 15 respondents have
clear views that technological factors supports Barclays Plc to achieve expansion of its business
whereas other 15 people thinks that huge amount of capital contributes maximum towards
globalisation. The remaining 10 respondents that efforts of new ideas and skilled foreign
employees help Barclays Plc to achieve competitive advantage.
THEME 7:Contribution of globalisation towards growth of economy of operated nation
Q7) How globalisation affect the economic
growth of operated nation?
Frequency
A) Foreign exchange deposits in bank 22
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B) Employment in the country 18
A) Foreign exchange deposits in bank
B) Employment in the country
0
5
10
15
20
25 22
18
Frequency
Interpretation: It has been identified from the above graph that 22 respondents out of 40
respondents have clearly said that foreign exchange deposits in bank makes huge impact on the
economy of a nation. The remaining 18 respondents thinks that generation of employment
increases economy of a nation.
THEME 8: Resources used in expansion of business
Q8) Which kind of resources Barclays Plc
requires most during expansion of its
business operations?
Frequency
A) Economical resources 12
B) Advanced technology 16
C) Image of company 12
17

A) Economical resources
B) Advanced technology
C) Image of company
0
2
4
6
8
10
12
14
16
12
16
12
Frequency
Interpretation: Out of 40 respondents, there are 16 people who consider advanced
technology as important resources whereas other 12 and 12 respondents determined economical
and image of company as major resources respectively for expansion of business.
THEME 9: Factors that are negatively impact on overall performance of Barclays Plc
Q9: Which factors affects most to the
overall performance of Barclays Plc in
adverse manner?
Frequency
A) Taxation policies 12
B) Availability of inexperienced workforce 18
C) Carbon dioxide performance 10
18

A) Taxation policies
B) Availability of inexperienced workforce
C) Carbon dioxide performance
0
2
4
6
8
10
12
14
16
18
12
18
10
Frequency
Interpretation: Out of the 40 respondents, 18 people have clearly said that having
inexperienced employees hugely affect the business operations at global level whereas remaining
12 and 10 respondents determine taxation policies and carbon dioxide performance as major
aspect respectively which negatively affects their business operations at global level.
Recommendation on findings
From the above data analysis, it has been recommended to the Barclays Plc to follow the
points mentioned as under:
 Bank should continue to focus on globalising their business which help them in achieving
huge market share and customer base.
 Barclays Plc should more rely on utilisation of technological resources while preparing
an effective budget as it is only resource which assist an organisation in achieving
competitive advantage.
 Barclays Plc can be fully supported by operated nations due to generating huge
employment opportunities and payment of taxes which in results growth of their
economy.
 Barclays Plc should first understand the rules and regulations made by governmental
authorities for foreign companies and accordingly decide to enter into their market.
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 The bank should encourage its markting department to [perform its roles and
responsibilities as sustainability of their business operations are very much depend on
their performance.
Conclusion to the research
From the above project report, it has been concluded that globalisation can bring positive
impact on brand image and profitability of an organisation who decide to expand its business
into another nation. It assist them in achieving huge market share and customer base which
brings motivation among them to expand but due to having some difficulties such as increase in
cost operations, different taxation policies etc. it may quite difficult. For this, the management
must required to make suitable plans and strategies in order to utilised resources in an optimum
manner. It also required to use Work Break-down structure and Gantt chart to evaluate the
progress of project activities which drives them to complete the project within allotted time
period.
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REFERENCES
Books and Journals
Baylis, J., Smith, S. and Owens, P. eds., 2017. The globalization of world politics: an
introduction to international relations. Oxford University Press.
Boserup, E., Tan, S. F. and Toulmin, C., 2013. Woman's role in economic development.
Routledge.
Chen, J. S. and Tsou, H. T., 2012. Performance effects of IT capability, service process
innovation, and the mediating role of customer service. Journal of Engineering and
Technology Management. 29(1). pp.71-94.
Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Falguera, V., Aliguer, N. and Falguera, M., 2012. An integrated approach to current trends in
food consumption: Moving toward functional and organic products?. Food Control.
26(2). pp.274-281.
Furlong, J., 2013, January. Globalisation, neoliberalism, and the reform of teacher education in
England. In The educational forum (Vol. 77, No. 1, pp. 28-50). Taylor & Francis
Group.
Inauen, M. and Schenker-Wicki, A., 2011. The impact of outside-in open innovation on
innovation performance. European Journal of Innovation Management. 14(4). pp.496-
520.
Pulina, P. and Timpanaro, G., 2012. Ethics, sustainability and logistics in agricultural and agri-
food economics research. Italian Journal of Agronomy. 7(3). p.33.
Sekaran, U. and Bougie, R., 2016. Research methods for business: A skill building approach.
John Wiley & Sons.
Zajda, J., 2015. Globalisation and its impact on education and policy. In Second International
Handbook on Globalisation, Education and Policy Research (pp. 105-125). Springer,
Dordrecht.
Zajda, J., 2015. Globalisation and its impact on education and policy. In Second International
Handbook on Globalisation, Education and Policy Research (pp. 105-125). Springer,
Dordrecht.
Online
Primary source and secondary source. 2018. [online] Available through;
<https://businesscasestudies.co.uk/food-standards-agency/market-research-and-
consumer-protection/primary-and-secondary-research.html>.
Research Methodology. 2018. [Online]. Available through: <https://explorable.com/research-
methodology>.
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Performance Review and Self-Assessment
Learner Name
Project Title “What are the positive impacts of economic,
cultural, and ethical under globalisation on various
business functions within an organisation.
Important stages  Identification of topic
 Aims
 Objectives
 Gathering of Data
 Sampling of population
Key factors you learned from the
project
Better Communication skill is learned throughout
the project which helps me to deal with unknown
people in more effective and efficient manner.
What skills did you develop Management of time, funds and attaining research
skills need to be develop.
Discuss the project management skill
you developed
Interaction and risk management skills
Project
Positive Impact of globalisation on distinct business functions such as marketing, HR,
Operations and Accounting.
Did the project achieve its aim:
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Yes
Was the Team efficient:
Yes
Did the project succeed:
Yes
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APPENDIX
Project Logbook
Name:
Project title: “What are the positive economic, cultural, and ethical impacts of
globalisation on different business functions within an organisation.
Date:
Update on weekly research/tasks achieved
Points to consider:
What have you completed?
I have executed a research which is based on the topic “To identify positive economic, cultural,
and ethical impacts of globalisation on different business functions”. I have done a research
project based on the clear topic “To evaluate the positive economic, cultural, and ethical impacts
of globalisation on distinct functions of business”
Did you fulfil task requirements?
Yes
Are you on track and within deadlines set?
Yes
Did you need to make any changes to your project management plan?
No
Any risks and/or issues identified?
Related to time and cost
Points to consider:
Did you identify risks/issues with a lack of skills required for undertaking research/tasks?
I feel lack of communication to different people having different culture and backgrounds.
Did you identify any additional risks/issues that have an impact on the project management
plan?
I have found issue related with shortage of time as adoption of marketing tools requires more
time.
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Problems encountered
Related to time
Points to consider:
What barriers did you face?
I found issues while dealing with people of different nation as I am not good in speaking different
languages.
How did you overcome them?
Through participating in language learning programs.
New ideas and change of project direction
Acceptance of the new technologies and ways of working
What have I learnt about myself this week?
Points to consider:
How did I feel when I had to deal with tasks/problems? Did I find it useful to complete the
tasks?
I feel confident while dealing with issues which help me to complete task within allotted time
period.
How well have I performed? What did I contribute? What can I improve on next week?
I have performed according to the pre-determined plans which contribute which help me to
identify lots of competitive opportunities that will be helpful for Barclays Plc in expansion.
How might this learning apply in the future?
To conduct future research, improved skilled help me a lot.
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Tasks planned for next week
Points to consider:
Which tasks are priority?
Gathering of data is the main priority.
Have you set aside sufficient time for completion?
Yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address
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