Report: IT's Role in Barclays Bank's Success, Failures, and Ethics

This report provides a comprehensive analysis of the role of Information Technology (IT) in Barclays Bank. It explores how IT contributes to both the success and potential failures of the bank, examining aspects such as increased productivity, customer service, and data security. The report delves into ethical and social issues associated with IT, including data protection and the impact of misinformation. It differentiates between various networking technologies, such as LAN and WLAN, and discusses the importance of both the internet and intranet for business operations. Furthermore, the report outlines the different stages of the system development life cycle. The analysis covers IT's role in enhancing customer service, managing data, and streamlining operations, while also addressing the challenges related to data security, complexity, and ethical considerations. The report emphasizes the need for robust IT infrastructure to ensure the bank's continued success in the competitive financial landscape.

Barclays project

Abstract
Information technology refer to undertaking more innovative and effective for application
which is used by business to get productive results. By using the information technology
companies are easily got important information and save time of work in proper manner. IT had
important to save cost of hardware and software. This report had been based on the Barclays
back which has the highest growth at marketplace. This has creates the various and ample
number benefits for business. There has various ethical and social issues which has explained in
report which had created by using internet system. The main reason of choosing the information
technology through these aspects is that they can protect the data and information of customer
for longer time period and also handle their queries and issue personally.

Table of Contents
Abstract............................................................................................................................................2
INTRODUCTION...........................................................................................................................4
LITERATURE REVIEW ...............................................................................................................4
ANALYSIS AND DISCUSSION ..................................................................................................6
Identifying different role of IT in success or failure...................................................................6
Ethical and social issues associated with technology.................................................................7
Differentiate between different types of networking technologies.............................................7
Discuss importance of intranet and internet................................................................................8
Explaining different stages of system development life cycle....................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
IT stands for Information technology and it plays a huge role in the day to day lives of an
individual both personal and professional. IT is concerned with computer technology such as
hardware, software, internet or other people that work with this technology. All the companies
have IT departments managing the core or technical area of a business. It is basically concerned
with a set of tools that provide the right information to right people at right time which helps in
the success of a company. Barclays is a British Multinational investment banking and financial
services company headquartered in London, England. The company provides various services
like investment banking, wealth management, personal banking and corporate banking. It was
established in the year 1690 and is said to be one of the oldest banks in the world. The banking
company employs around 80000 individuals from all around the world and has spread its
operations worldwide. The current study will highlight the importance of IT in the success and
failure of banking sector, ethical and social issues associated with the information technology,
difference between different types of network technologies, importance of both internet and
intranet for the business and lastly the different stages involved in the system development life
cycle of technology.
LITERATURE REVIEW
Theme 1: Role of IT in success or failure.
The information technology is plays an important role in the business and in bank. This is
the main reason which is contributed in the success and failure of bank. Information technology
is help to business, management, employees and organization in a more efficient management to
require about the more particular problems and issues. This plays a very important role in the
business in order to keep their records in proper manner. The main role of IT in business is help
increase productivity, performance, save money, improve customers experience as well as
enhance managerial decision-making process of business.
According to the Pluchino, Biondo and Rapisarda, (2018), IT is improved organizational
communication within the organization and outside the organization. This allows business to
easily handle their virtual meetings with staff and customers around the world by spending time
and money. In contradict Biondo and Rapisarda, (2018), stated that the job elimination.
Technology is changes in the modern business world because work has been done in the proper
manner. Most of the time technologies are change and move as per requirements in business.

Software is doing complete accounting, in that trained employees have great opportunity but
untrained employees is had chance to eliminate job and work.
Theme 2: Ethical and social issues for running business.
There are various ethical and social issues which are generated by using information
technology in the business and organization. It is in the interdisciplinary research data and area
which is concerned with moral and ethical aspects of the technology in the society. It is obvious
that the technology has been changed and modified life style of human beings in proper manner.
As per the view of Laudon and Traver, (2016), security is the biggest ethical and social issues.
Hacker have found it very easy to hack the system into the computer or the system. This is affect
to banking sector in case of transfers money. Nowadays there various companies are done the
online business in order to collect information and solving queries of customers.
On the other side Boone and et.al., (2019) stated that, this increased the pressures on the
IT experts because in case of any IT issues other employees are not solved this problem. In any
IT related problem expert advise and employee is important tom concerns for business. Expert is
known about the solution and availability of the system in company in effective manner.
Theme 3: Different types of networking techniques.
There has the different types of information technologies which help to create and build
network for faster work in effective manner. According to the view of Ahmed, Mahmood and
Hu, (2016), Personal area network (PAN) is the most basic type of network. That is made for
wireless modem, a computer and the phones. This network in usually found for the small offices
or residences. This also helped to manage one person and organization from the single devices.
This is very important and effective for the companies to use this within their business.
Ahmed, Mahmood and Hu, (2016) cited Calabrese, Ferrari and Blondel, (2015), local
area network (LAN) is more and most frequently in discussed manner and it is the simplest
network which is generally used by companies for access their network and work completed on
the faster modes. This help to connect groups computers and low devices together for work
across short distance whether it is in the building or in the group of two buildings to each other.
This highly helped to share information and resources and it is simple to manage and maintain
the business and its growth factors by sharing informations which are important for work.
Theme 4: Importance of information technology.

Technology has continuously played an important role in the business and for its growth
factors in the banking sector. According to the Rosen, Von Wichert, Lo and Bettenhausen,
(2015), safekeeping of the customers money and transfer of money is keeping in the company for
customers needs and company growth prospects. It is in the banking sector has refers the use of
proper information and communication technologies plays together with computer sciences. That
is enables banks for offers better customer services by securing and in the affordable manner.
This creates the great opportunity for banking sector. The internet is the global computer
network which is providing the variety of information and different communication facilities to
business.
On the other side Sanchez-Ruiz and Blanco, (2018) stated that the intranet is the local and
restricted communication network and especially is refers a private network that is usually
created by using world wide web software. This has includes the Microsoft share point, Jostle,
Huddle and others.
Theme 5: Different stages of system development life cycle.
There are five stages of system development life cycle. Those are important for develop
effective and valuable services and system for growth of companies. As per the view of
Kharchenko and et.al., (2018), planning and system design both are important to considers
within the company. This provides a great business and opportunities for business. As per the
author, it is very important plan for system development before starting a work on it. Through
that companies are easily got ideas about the work, problems and requirement of system.
Kharchenko and et.al., (2018) cited Stark, (2015), The implementation, test and
maintenance is more important for the company growth. Test of system on the daily basis is
eradicate problems and hazards from the work process in effective manner. As well as
maintenance is also help to remove problem form the work process of company. This help to
reduce a cost of maintenance and development charges. Through that, companies are able to
done work with their old system.
ANALYSIS AND DISCUSSION
Identifying different role of IT in success or failure.
Information technology has plays an important role and presence in today business world.
That had the great aspects of success of Barclays bank. It helped to give shaped to both business

and society. This created more advantage for Barclays towards success as well as create more
disadvantages towards failure of business which are discussed below:
In success, IT has important role in success of bank which advantage for banking sector.
 Increase production and save time: Barclays bank manager is use technology to
automate task and work. By using information technology, bank manager is done cashier
work very faster than it is give positive impact on customers.
 High customers services: By using effective and best information technology bank have
various services for customers (Dutta, Geiger and Lanvin, 2015). Higher customers
services is created a higher customer's satisfaction towards a business and its success.
Bank is provide mobile and online banking by using information technology of business.
In the failure of business, which is disadvantages for Barclays.
 Data security: Information technology means that vast amount of the data which can be
controlled and stored. This creates the problem when data is not secure from the
unnecessary access. In the failure of technology, bank is faces various problems is
difficult to conduct cash transactions.
 Complexity: IT is created the complexity for Barclays bank because it is very important
for bank to understand devices and machines for interact with on a daily basis. The bank
is done the various transaction on daily basis because it has the limited capabilities
compared to retail banks.
Ethical and social issues associated with technology.
The ethical and social issues are associate with the technology is too high. This creates
various problem for the business and its growth factors. In context of Barclays bank ethics plays
an important role in the business. Company can faced data protection which is the ethical issues
because in this customers data is linked unwanted access. The hacker miss the customers data
and create various problem. In that case Barclays manager have to use the proper security of data
and more invest towards security of business (Schwalbe, 2015). The social issues is face in
baking sector and company Barclays like getting the unwanted and illegal messages from
company name. This is the social issues which can be faced by company by using information
technology in their business context. The social issues are examined by promoting campaign of
misrepresentation of information regarding banking sector.

Thus, impact on the customers mind and it can be diverted and move from another
company ad bank. By more investing on security is created advantage for business to become a
successful and keep information safe and secure at marketplace and bank. This is beneficial for
the Barclays bank to keep their records safe and secure in respective and manner. On the other
side it creates the more difficulty for business if company is not invest for security. Like the data
of customers are linked and misused by unnecessary hackers which is not good for the company
and its performance.
Differentiate between different types of networking technologies.
There are different and various types of networking technologies which are help to sets
up the work and manage work strategy within the Barclays bank. Identifying and differentiate
between those network technologies are describing under the section.
 LAN (Local area network): It is most frequent and effective device which is connecting
more people and group of companies at large level (Lloyd, 2017). This creates
effectiveness for work by creating and maintaining faster communication between
company and staff and it is highly important for the Barclays bank.
 WLAN (Wireless area network): The wireless network is considers a Wi-Fi. This is
typically seen the network in the same application LAN. This types of network is not
requires any types of device and cable to connect with the network in proper manner.
This help to easily connect other branches of bank and communicate any important
information within the time (Types of Networks, 2016).
 PAN (personal area network): It is stand as the personal area network at the workplace.
This is connected with wireless devices like mobile phone and computer. At their it is
required more for the business and its growth factors.
Those are the different networking technologies at the business. Those create the great
opportunities for the Barclays bank. Those differentiate from each others by their work process
and result of performance at workplace. LAN and WLAN both are differentiated by their work
process. Local area network is help to connect two companies within the building which is not
beneficial for Barclays as per investment purpose in proper manner. This creates and
communicates different work aspects. On the other side, the WLAN or wireless area network is
help to connect with different and various branches of Barclays (Marchewka, 2016). This is more
beneficial for the business and growth factors. Because, for the daily work and information

Barclays required to communicate with their other branch manager. This is help to manager for
checking proper and fulfilling customers requirements with bank like transactions etc.
Discuss importance of intranet and internet.
The internet is mainly produced for public uses where public is use this and done their
work in faster and in case of intranet, it is produce for private user where private user use this
and complete their work as per requirements. This is effective and best for Barclays to use this
because it is help to employees for getting quick and faster responses on any quire and problem
in the faster manner. Through that work is affected and completed on time.
Internet is opened for all people and it is not carriers any limited regarding gaining any
services. This is not limited and provide all aspects which are important. Through, that Barclays
bank easily get the answers and solutions of work as per requirement as well as providing better
services to customers in effective manner. In respect to intranet is covered by the banking apps
and that is protected by passwords on apps (Pluchino, Biondo and Rapisarda, 2018). The
Barclays back is completely beneficial by this because it has various aspects for the business and
customers. Like through that customers are easily handled their transactions and amount by their
hand by keeping protect by making strong passwords.
Explaining different stages of system development life cycle.
There are various types of stages of system development life cycle which are here
discussed below:
Stage 1: System planning:
It is first and important aspect and stages of system development life cycle which is
exactly needed for the system. This is also examined by using driving various alternative
solution. This is effective for helping clients and suppliers for taking effective decision regarding
system development (Biondo and Rapisarda, 2018). Thus, it is help to develop various aspects by
solving problem in order to development requirements in the Barclays.
Stage 2: System design:
The system design is completely based on the system planning because in the planning
process Barclays manager is identified its requirement in the particular department as per
analysis of performance and customer feedback. Here is manager design the system as per
requirements.
Stage 3: Implementation and development:

After designing the system as per requirement it is time to implement this system in the
work context in effective manner (System Development Life Cycle, 2015). It is the actual process
where company is taking technology at workplace for uses.
Stage 4: System testing and integration:
After implementing system, here company is testing is based on the performance of
system at workplace ad its evidence is collect form customers feedbacks and performance of
system.
Stage 5: System maintenance:
The system maintenance is also important phases where company is considers a proper
maintenance of system on daily or weekly and monthly basis (Laudon and Traver, 2016). That is
highly important for the business because it is required for complete success of business.
In this phase, the discussion is mainly depends on determining potential benefits and
drawbacks of Barclays investing in information technology is relating to achieving higher
profitability and also increases the system and its operation to reach large customer base. Thus, it
is requires more cost to update the technology in every system.
CONCLUSION
From the above study, it can be concluded that IT plays a crucial role in the success and
growth of the business. It provides support to the technical aspect of the companies as almost all
businesses have shifted on the internet therefore it had become essential for an organization to
use IT services. Although, there are various ethical and social issues associated with the use of IT
but its importance cannot be ignored. The Barclays also use IT services in order to enhance the
way of doing business and to provide better services to the customers. The report also included
the importance of both internet and intranet in the corporate world. Intranet network is restricted
to few computer systems in a network area and is considered to much safer as compared to
internet because internet is an open network. Intranet is owned by private firms and provides
only limited information to its users. Both have their advantages and limitations. Also, it
included various steps in the system life cycle development that included system planning,
system design, implementation and development, system testing and system mantainance.

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