Negotiation Strategies: NHL Case Study on Barriers, Power, and Trust
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This report analyzes negotiation strategies, focusing on barriers, power moves, and trust within the context of a case study involving the National Hockey League (NHL). The report identifies various barriers to negotiation, including structural issues like the public nature of the conflict, history, deadlines, incentive problems, and the hockey culture. It also examines psychological barriers such as overconfidence, ego, loss, and fairness, alongside tactical barriers like anchoring and divisive issues. The report then explores power moves, emphasizing value creation and the importance of mutual need, and discusses strategies for influencing the negotiation process. Finally, it addresses the diagnosis and resolution of trust issues, crucial for successful negotiation outcomes, and provides an overview of the appreciative power moves which include helping the other side to save face. The report concludes by highlighting the significance of cloud agreement and the importance of friendly moves to foster credence and forthrightness.

[Your Name]
[Instructor Name]
Course Name
5 July 2018
Negotiation Strategy
Every head always yearns to create and develop an institution that doubles up as a huge
business and as an inventory. Presenting commendable result on either of the two desires is never
a walk in the park; it’s supremely an uphill task. The only way that has proved to ever help the
figureheads to maneuver their way around the issue is through constructing an all-inclusive value
creation strategy as the negotiation strategy. The value creation strategy lines up the business
strategy with the investment strategy and financial strategy.
The parties tally that are involved can be crucial in shaping of possible outcomes of a
dispute resolution; beliefs, society , data, and tangible restrictions are also vital issues on
expected possibilities. This was evident in the case study of the wide National Hockey League.
This writing shall concentrate on a couple of scenarios to comprehensively show the various
barriers limiting negotiation. The essay will further discuss ways of overcoming constraints set
upon by structural boundaries, barriers to negotiation, the power moves and Diagnosing and
resolving problems of trust as stated in the ‘’ Barriers and Guidelines to Successful
Negotiation’’ (2016).
1
July 6, 2018 Negotiation Techniques
[Instructor Name]
Course Name
5 July 2018
Negotiation Strategy
Every head always yearns to create and develop an institution that doubles up as a huge
business and as an inventory. Presenting commendable result on either of the two desires is never
a walk in the park; it’s supremely an uphill task. The only way that has proved to ever help the
figureheads to maneuver their way around the issue is through constructing an all-inclusive value
creation strategy as the negotiation strategy. The value creation strategy lines up the business
strategy with the investment strategy and financial strategy.
The parties tally that are involved can be crucial in shaping of possible outcomes of a
dispute resolution; beliefs, society , data, and tangible restrictions are also vital issues on
expected possibilities. This was evident in the case study of the wide National Hockey League.
This writing shall concentrate on a couple of scenarios to comprehensively show the various
barriers limiting negotiation. The essay will further discuss ways of overcoming constraints set
upon by structural boundaries, barriers to negotiation, the power moves and Diagnosing and
resolving problems of trust as stated in the ‘’ Barriers and Guidelines to Successful
Negotiation’’ (2016).
1
July 6, 2018 Negotiation Techniques
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There exist various hindrances to negotiation. They are broadly grouped into structural,
physiological and tactical impediments. Structural ones include those like Public nature of the
conflict where if the dispute is so ugly in the face of the masses means more time and effort
required to resolve it. The history of such a negotiation also plays a significant role in shaping
the way that a negotiation can go where if a similar negotiation failed, the new one is bound to
fail too. ("Strategies for Negotiating | Business Queensland")
In addition, the deadline which comes with pressure made negotiation even more difficult due to
the onset of the new season. The problem of incentive where each owners wants to be patted on
the back as a “sorry note” would have made the stalemate come to an end early not forgetting the
hockey culture which seemed not so uniting because even the fans were not so bothered and
instead switched sports to watching other matches.
Concerning physiological barriers, overconfidence by both the managers and even
owners of the different teams meant that the disintegration could take longer than expected. Ego
also which is known to bring emotions to negotiations jeopardizes the whole process. Loss too
can worsen the situation for the owners that had earlier on lost feeling inferior in the
reconciliation process thus making those who lost act differently during a negotiation.
distractions from either sides and fairness may make negotiation difficult in cases where either
owners may feel unfairly judged (Chandaega et l. ).
The third category of barriers to negation is tactical one where like anchoring issue where
owners is forced to either take or leave an option thus worsening the situation. Also when a team
concentrates so much on division, the likelihood of having a positive negotiation is almost nil.
2
July 6, 2018 Negotiation Techniques
physiological and tactical impediments. Structural ones include those like Public nature of the
conflict where if the dispute is so ugly in the face of the masses means more time and effort
required to resolve it. The history of such a negotiation also plays a significant role in shaping
the way that a negotiation can go where if a similar negotiation failed, the new one is bound to
fail too. ("Strategies for Negotiating | Business Queensland")
In addition, the deadline which comes with pressure made negotiation even more difficult due to
the onset of the new season. The problem of incentive where each owners wants to be patted on
the back as a “sorry note” would have made the stalemate come to an end early not forgetting the
hockey culture which seemed not so uniting because even the fans were not so bothered and
instead switched sports to watching other matches.
Concerning physiological barriers, overconfidence by both the managers and even
owners of the different teams meant that the disintegration could take longer than expected. Ego
also which is known to bring emotions to negotiations jeopardizes the whole process. Loss too
can worsen the situation for the owners that had earlier on lost feeling inferior in the
reconciliation process thus making those who lost act differently during a negotiation.
distractions from either sides and fairness may make negotiation difficult in cases where either
owners may feel unfairly judged (Chandaega et l. ).
The third category of barriers to negation is tactical one where like anchoring issue where
owners is forced to either take or leave an option thus worsening the situation. Also when a team
concentrates so much on division, the likelihood of having a positive negotiation is almost nil.
2
July 6, 2018 Negotiation Techniques

Power moves are essentially carried out on principle of clamming additional value without
creating additional one taking something or leaving it. Most people will mostly decide to talk
when they are set to get something from their NHL more than the countering side depends on
negotiating parties. The other owners, feeling to have no essence in conferring, stalls. ("Using
Power in Negotiation")
The resistance of that nature is a section that is usually observed during negotiations. a
fair hearing is only adapted to a proposal when NHL group feels that there is value in what is
being proposed and that the hockey fan's interests will be achieved without having to pay back
anything. Hence, readiness to negotiate is an admission of mutual need. As a result, fostering the
perception of mutual need is the fundamental aim of the immaterial negotiation.
Power moves bring those parties that are unwilling to get to converse by persuading the
NHL that negotiating is the only way to being less vulnerable is by engaging and more if they
shy from conferring
. The three basic power moves that can be applied include offering incentives for the happy
outcome for the hockey fan; the counter owners has to appreciate the engagement although not
visible that resulting from the sitting. (Williams)
Value creation may be seen as fundamental power moves in the cloud arbitration. An
hockey fan cannot be abandoned it up to the other counter parts to come up with what might
happen. One needs to produce of their content of proposal open so as to have any impact on the
cloud negotiation. Influence and bargaining power disappears when values go missing hence
clarity is of great importance.
3
July 6, 2018 Negotiation Techniques
creating additional one taking something or leaving it. Most people will mostly decide to talk
when they are set to get something from their NHL more than the countering side depends on
negotiating parties. The other owners, feeling to have no essence in conferring, stalls. ("Using
Power in Negotiation")
The resistance of that nature is a section that is usually observed during negotiations. a
fair hearing is only adapted to a proposal when NHL group feels that there is value in what is
being proposed and that the hockey fan's interests will be achieved without having to pay back
anything. Hence, readiness to negotiate is an admission of mutual need. As a result, fostering the
perception of mutual need is the fundamental aim of the immaterial negotiation.
Power moves bring those parties that are unwilling to get to converse by persuading the
NHL that negotiating is the only way to being less vulnerable is by engaging and more if they
shy from conferring
. The three basic power moves that can be applied include offering incentives for the happy
outcome for the hockey fan; the counter owners has to appreciate the engagement although not
visible that resulting from the sitting. (Williams)
Value creation may be seen as fundamental power moves in the cloud arbitration. An
hockey fan cannot be abandoned it up to the other counter parts to come up with what might
happen. One needs to produce of their content of proposal open so as to have any impact on the
cloud negotiation. Influence and bargaining power disappears when values go missing hence
clarity is of great importance.
3
July 6, 2018 Negotiation Techniques
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Another thing is raising the costs of not conferring to curb the tendency of the other
owners hesitating to make a decision. Evading a problem is always the easiest course especially
When people get the feeling that the negotiation might produce the negative outcome for
negotiating parties. Players avoid negotiation by making the meeting less attractive; hence, they
need a push. With pressure exertion, players heighten damages incurred running business upto
the time the other group feels things not going well and makes them consider getting down for
conversation. If any client drags his feet on an agreement, they should be levied with a penalty
(Craver and Charles, 2016).
Enlisting support where allies who are so vital resource in the cloud negotiation. Players
can use others for purpose of creating and developing themselves. Players also might offer viable
assistance for well wished intention from the conflicting sides. At least, the friend's presence
helps the disputing owners; definitely gets their time and engagement thus making things going.
As much as the power moves fail to be productive in settling the arbitration problems,
the problems at hand are directly impacted .Climatic pre-negotiation groundwork, agenda and
format in which people as well as opinions are taken on which all the NHL owners’ receptivity is
impacted.
The two major ways in which players can influence the negotiation process include
taking agenda’s charge especially when arbitration’s results are vital as much as the owners are
concerned. Instead of waiting for your NHL owners to reply, set the ball rolling. This proactive
step can be done through organizing negotiation venue cemented by resources that is suitable for
hockey fans ensuring the counterpart gets amble timing to go through agenda’s content. Alerting
the counterpart about the topic of discussion and informing negotiating parties whether there are
other things that need to be added on the agenda. (Reddy)
4
July 6, 2018 Negotiation Techniques
owners hesitating to make a decision. Evading a problem is always the easiest course especially
When people get the feeling that the negotiation might produce the negative outcome for
negotiating parties. Players avoid negotiation by making the meeting less attractive; hence, they
need a push. With pressure exertion, players heighten damages incurred running business upto
the time the other group feels things not going well and makes them consider getting down for
conversation. If any client drags his feet on an agreement, they should be levied with a penalty
(Craver and Charles, 2016).
Enlisting support where allies who are so vital resource in the cloud negotiation. Players
can use others for purpose of creating and developing themselves. Players also might offer viable
assistance for well wished intention from the conflicting sides. At least, the friend's presence
helps the disputing owners; definitely gets their time and engagement thus making things going.
As much as the power moves fail to be productive in settling the arbitration problems,
the problems at hand are directly impacted .Climatic pre-negotiation groundwork, agenda and
format in which people as well as opinions are taken on which all the NHL owners’ receptivity is
impacted.
The two major ways in which players can influence the negotiation process include
taking agenda’s charge especially when arbitration’s results are vital as much as the owners are
concerned. Instead of waiting for your NHL owners to reply, set the ball rolling. This proactive
step can be done through organizing negotiation venue cemented by resources that is suitable for
hockey fans ensuring the counterpart gets amble timing to go through agenda’s content. Alerting
the counterpart about the topic of discussion and informing negotiating parties whether there are
other things that need to be added on the agenda. (Reddy)
4
July 6, 2018 Negotiation Techniques
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Changing the game by going against the norms and especially playing to the rivals plans,
for example, the other owners which is used to avoid binding to an understanding using the
excuse that they have to get buy-in from an absence of members suggest that all stakeholders be
present at the meeting.
The Appreciative power moves exert an immense impact on countering side for the
talks get rolling. Process moves is known to change fundamental regulations governing
conference although talks may still falter. There might also be information breakdown, turning
ugly, or simply halting as the sides concentrate on their hockey fan needs. ("Negotiate Anything:
3 'power' Moves")
The understanding moves change the dynamics of the cloud consultation away from the
average, on top of holding out a hidden encouragement. When bargainers confirm gratefulness
for another’s undertakings, situation, or “face,” they foster open communication so that
differences in needs and views can come to the surface without intimate discord. ("Using Power
in Negotiations - Negotiate: Use Key Tactics for Success")
Appreciative moves include helping the other side to save face, retaining the dialogue
going and appealing latest scenes.Help the other side to save appearance. An image is a concern
for everyone. How moderators view to themselves and to others who value to negotiating parties
often includes as much as the particulars of an agreement. If your proposal will cause significant
dilemmas for the other side, it will not get very far. Think about the reasons for resistance and
couch responses in ways that respond to those reasons.
5
July 6, 2018 Negotiation Techniques
for example, the other owners which is used to avoid binding to an understanding using the
excuse that they have to get buy-in from an absence of members suggest that all stakeholders be
present at the meeting.
The Appreciative power moves exert an immense impact on countering side for the
talks get rolling. Process moves is known to change fundamental regulations governing
conference although talks may still falter. There might also be information breakdown, turning
ugly, or simply halting as the sides concentrate on their hockey fan needs. ("Negotiate Anything:
3 'power' Moves")
The understanding moves change the dynamics of the cloud consultation away from the
average, on top of holding out a hidden encouragement. When bargainers confirm gratefulness
for another’s undertakings, situation, or “face,” they foster open communication so that
differences in needs and views can come to the surface without intimate discord. ("Using Power
in Negotiations - Negotiate: Use Key Tactics for Success")
Appreciative moves include helping the other side to save face, retaining the dialogue
going and appealing latest scenes.Help the other side to save appearance. An image is a concern
for everyone. How moderators view to themselves and to others who value to negotiating parties
often includes as much as the particulars of an agreement. If your proposal will cause significant
dilemmas for the other side, it will not get very far. Think about the reasons for resistance and
couch responses in ways that respond to those reasons.
5
July 6, 2018 Negotiation Techniques

It is advisable to maintain an arbitration rolling since at times wrong timing can hinder
superb start to negotiation. Insufficient resources or other hockey fans not being ready hinder
conversation. Having worthy reasons that can make NHL and the owners give consideration for
taking on conversation. The fact that a settlement is considered does not necessarily mean that it
has been scheduled for another time or date. Additional data will be developed by mere
appreciation giving the owners, players and NHL and opportunity to come up with new ideas and
modify original inclinations.
Requesting different angles reduces the danger of inclination that can cause stalement as
well as bargainers getting engulfed attitudes. The approaching of new season for the hockey
sport which is very important to the hockey fans, players and the owners, it’s imperative to only
see importance it holds. Notwithstanding, breakdown of terms for the other owners, will mean
nomination stalls. Hockey fans and NHL need to know the reason behind the owners
dissatisfaction.
Be programmed in risking the embarrassment of getting to trust. Find a trusted partner
Learn how trust works .Exercise irrational doubts with your trust partner. Face your guarantee
opposition, misgivings, concerns and strained perceptions around trust as hockey fan take
calculated risks. Learn from the process, rinse and repeat until the hockey fan can consciously
trust and know how to extend trust well.
To conclude, negotiation holds more than just the concerns together with achieving
resolutions. Cloud agreement, although frequently disregarded, actually is significant negotiation
constituent. The question of if hockey fans use their position, being procedural, for climatic
cloud mediation is circumstantial based. The owners and NHL are uplifted by power move to see
the importance of settling for talks. The means relocates to shape the intervention’s plan so that
6
July 6, 2018 Negotiation Techniques
superb start to negotiation. Insufficient resources or other hockey fans not being ready hinder
conversation. Having worthy reasons that can make NHL and the owners give consideration for
taking on conversation. The fact that a settlement is considered does not necessarily mean that it
has been scheduled for another time or date. Additional data will be developed by mere
appreciation giving the owners, players and NHL and opportunity to come up with new ideas and
modify original inclinations.
Requesting different angles reduces the danger of inclination that can cause stalement as
well as bargainers getting engulfed attitudes. The approaching of new season for the hockey
sport which is very important to the hockey fans, players and the owners, it’s imperative to only
see importance it holds. Notwithstanding, breakdown of terms for the other owners, will mean
nomination stalls. Hockey fans and NHL need to know the reason behind the owners
dissatisfaction.
Be programmed in risking the embarrassment of getting to trust. Find a trusted partner
Learn how trust works .Exercise irrational doubts with your trust partner. Face your guarantee
opposition, misgivings, concerns and strained perceptions around trust as hockey fan take
calculated risks. Learn from the process, rinse and repeat until the hockey fan can consciously
trust and know how to extend trust well.
To conclude, negotiation holds more than just the concerns together with achieving
resolutions. Cloud agreement, although frequently disregarded, actually is significant negotiation
constituent. The question of if hockey fans use their position, being procedural, for climatic
cloud mediation is circumstantial based. The owners and NHL are uplifted by power move to see
the importance of settling for talks. The means relocates to shape the intervention’s plan so that
6
July 6, 2018 Negotiation Techniques
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hockey fan can be a more compelling advocate. Friendly moves include the other hockey fan by
nourishing both credence and forthrightness in the cloud agreement. Employed independently or
in the blend, technical moves by cloud arbitration can shape the consideration of if hockey fan
will attain an understanding.
7
July 6, 2018 Negotiation Techniques
nourishing both credence and forthrightness in the cloud agreement. Employed independently or
in the blend, technical moves by cloud arbitration can shape the consideration of if hockey fan
will attain an understanding.
7
July 6, 2018 Negotiation Techniques
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Works Cited
"Barriers and Guidelines to Successful Negotiation." Management Study HQ, 17 Dec. 2016,
www.managementstudyhq.com/barriers-and-guidelines-to-successful-
negotiation.html.
Chandaenga, Phennapha, and Jitprapat Saisopaa. "Negotiation Strategies of Myanmar Migrant
Workers in the Sidhiphatra Cold Storage Factory, Songkhla Province." Sociology 7.7
(2017): 388-397.
Craver, Charles B. "Classic Negotiation Techniques." Idaho L. Rev. 52 (2016): 425.
Erlich, Sefi, Noam Hazon, and Sarit Kraus. "Negotiation Strategies for Agents with Ordinal
Preferences." arXiv preprint arXiv:1805.00913 (2018).
Erlingsdóttir, Gudbjörg, and Cecilia Lindholm. "When patient empowerment encounters
professional autonomy: The conflict and negotiation process of inscribing an eHealth
service." Scandinavian journal of public administration 19.2 (2015): 27-48.
Han, B., X. Xie, and H. Yu. "A cross-cultural study of the effects of perspective taking and
empathy on negotiation strategies." Annual Convention of the National
Communication Association, NCA 2016. 2016.
Keizer, Simon, et al. "Evaluating persuasion strategies and deep reinforcement learning methods
for negotiation dialogue agents." Proceedings of the 15th Conference of the European Chapter of
the Association for Computational Linguistics: Volume 2, Short Papers. Vol. 2. 2017.
8
July 6, 2018 Negotiation Techniques
"Barriers and Guidelines to Successful Negotiation." Management Study HQ, 17 Dec. 2016,
www.managementstudyhq.com/barriers-and-guidelines-to-successful-
negotiation.html.
Chandaenga, Phennapha, and Jitprapat Saisopaa. "Negotiation Strategies of Myanmar Migrant
Workers in the Sidhiphatra Cold Storage Factory, Songkhla Province." Sociology 7.7
(2017): 388-397.
Craver, Charles B. "Classic Negotiation Techniques." Idaho L. Rev. 52 (2016): 425.
Erlich, Sefi, Noam Hazon, and Sarit Kraus. "Negotiation Strategies for Agents with Ordinal
Preferences." arXiv preprint arXiv:1805.00913 (2018).
Erlingsdóttir, Gudbjörg, and Cecilia Lindholm. "When patient empowerment encounters
professional autonomy: The conflict and negotiation process of inscribing an eHealth
service." Scandinavian journal of public administration 19.2 (2015): 27-48.
Han, B., X. Xie, and H. Yu. "A cross-cultural study of the effects of perspective taking and
empathy on negotiation strategies." Annual Convention of the National
Communication Association, NCA 2016. 2016.
Keizer, Simon, et al. "Evaluating persuasion strategies and deep reinforcement learning methods
for negotiation dialogue agents." Proceedings of the 15th Conference of the European Chapter of
the Association for Computational Linguistics: Volume 2, Short Papers. Vol. 2. 2017.
8
July 6, 2018 Negotiation Techniques

McCarthy, Alan, and Steve Hay. "Strategic Framework for Negotiation." Advanced
Negotiation Techniques. Apress, Berkeley, CA, 2015. 143-148.
"Negotiate Anything: 3 'power' Moves." Business Management Daily, 15 Apr. 2010,
www.businessmanagementdaily.com/25554/negotiate-anything-3-power-moves.
Reddy, Nirmala. "Successful Strategies For A Win-Win Negotiation." Forbes, 9 Apr. 2018,
www.forbes.com/sites/forbescoachescouncil/2018/04/09/successful-strategies-for-a-
win-win-negotiation/#20e0b0d23ccb.
---. "Successful Strategies For A Win-Win Negotiation." Forbes, 9 Apr. 2018,
www.forbes.com/sites/forbescoachescouncil/2018/04/09/successful-strategies-for-a-
win-win-negotiation/.
"Six Successful Strategies for Negotiation." Vistage Research Center, 15 July 2016,
www.vistage.com/research-center/leadership/growth-strategy/six-successful-
strategies-for-negotiation/.
"Strategies for Negotiating | Business Queensland." Business Queensland, 21 2016,
www.business.qld.gov.au/running-business/marketing-sales/managing-relationships/
negotiating/strategies.
Suki Design Studio. "Barriers to Effective Negotiation , Center for Study and Training in
Business Negotiation." CEFNE, cefne.com/en/barriers-effective-negotiation.
"Using Power in Negotiation." The Master Negotiator & Body Language Expert,
www.themasternegotiator.com/tags/using-power-in-negotiation/.
"Using Power in Negotiations - Negotiate: Use Key Tactics for Success." Coursera,
www.coursera.org/lecture/negotiation-skills/using-power-in-negotiations-Vl1rf.
9
July 6, 2018 Negotiation Techniques
Negotiation Techniques. Apress, Berkeley, CA, 2015. 143-148.
"Negotiate Anything: 3 'power' Moves." Business Management Daily, 15 Apr. 2010,
www.businessmanagementdaily.com/25554/negotiate-anything-3-power-moves.
Reddy, Nirmala. "Successful Strategies For A Win-Win Negotiation." Forbes, 9 Apr. 2018,
www.forbes.com/sites/forbescoachescouncil/2018/04/09/successful-strategies-for-a-
win-win-negotiation/#20e0b0d23ccb.
---. "Successful Strategies For A Win-Win Negotiation." Forbes, 9 Apr. 2018,
www.forbes.com/sites/forbescoachescouncil/2018/04/09/successful-strategies-for-a-
win-win-negotiation/.
"Six Successful Strategies for Negotiation." Vistage Research Center, 15 July 2016,
www.vistage.com/research-center/leadership/growth-strategy/six-successful-
strategies-for-negotiation/.
"Strategies for Negotiating | Business Queensland." Business Queensland, 21 2016,
www.business.qld.gov.au/running-business/marketing-sales/managing-relationships/
negotiating/strategies.
Suki Design Studio. "Barriers to Effective Negotiation , Center for Study and Training in
Business Negotiation." CEFNE, cefne.com/en/barriers-effective-negotiation.
"Using Power in Negotiation." The Master Negotiator & Body Language Expert,
www.themasternegotiator.com/tags/using-power-in-negotiation/.
"Using Power in Negotiations - Negotiate: Use Key Tactics for Success." Coursera,
www.coursera.org/lecture/negotiation-skills/using-power-in-negotiations-Vl1rf.
9
July 6, 2018 Negotiation Techniques
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Williams, Gregg. "Using Power in Negotiation." The Master Negotiator & Body Language
Expert, 2018, www.themasternegotiator.com/tags/using-power-in-negotiation/.
i
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July 6, 2018 Negotiation Techniques
Expert, 2018, www.themasternegotiator.com/tags/using-power-in-negotiation/.
i
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July 6, 2018 Negotiation Techniques
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