Report on Communication Barriers Faced by Tropical Inn in Sri Lanka

This report analyzes the communication barriers faced by the Tropical Inn hotel chain in Colombo, Sri Lanka, following the 2019 terrorist attacks. The report identifies key challenges, including cultural differences and the emotional state of individuals, which significantly hampered effective communication. It explores the impact of these barriers on hotel operations and proposes strategies to overcome them. These strategies include proper planning and the use of appropriate marketing media to ensure clear communication with tourists. Furthermore, the report emphasizes the importance for Tropical Inn to be aware of cultural influences on communication and negotiation, crucial for the hotel's expansion and success in the region. The analysis provides valuable insights into overcoming communication obstacles in a post-crisis environment.

Communication
Welcome Drink Complimentary
breakfast Dinner at seaside

Overview
On April 21, 2019, there was a serious terrorist attacks in the capital city of Sri
Lanka that is Colombo. In this attack the major target was the tourist and Christians and
because of this target the major places where terrorist attack took place were Churches and
luxury hotels. This is because of the reason that major tourist can be sighted at luxury hotel
and also maximum Christian people can be searched in a Church. The result of the attack
was that around 258 people died as the result of attack out of which 45 were foreign
nationals.