Organisational Behaviour Report: BBC, Semester 1, 2024

This report provides a comprehensive analysis of organisational behaviour within the British Broadcasting Corporation (BBC). It examines key aspects such as organisational culture, power dynamics, and political influences, highlighting the importance of role culture and reward systems. The report delves into motivational theories, including ERG theory and Adam's Equity Theory, to understand how to effectively inspire employees. Furthermore, it differentiates between effective and ineffective teams, emphasizing the significance of clear direction and coordination. The report concludes with recommendations for fostering a positive work environment and achieving organisational objectives through the application of organisational behaviour principles.

Organisational
Behaviour
1

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1.................................................................................................................................................3
TASK 2............................................................................................................................................6
P2.................................................................................................................................................6
TASK 3............................................................................................................................................8
P3.................................................................................................................................................8
TASK 4..........................................................................................................................................11
P4...............................................................................................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
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INTRODUCTION
Organisational behaviour is regarded as systematized study as well as application of
knowledge regarding how team and person behave into entities. Moreover, it is an area of study
which analyse human behaviour into work atmosphere as well as ascertained their affects upon
structure of job, communication, performance, leadership, motivation and others. This facilitates
an knowledge of why individuals act as it perform into firm (Avota, McFadzean and Peiseniece,
2015). Also, it aids them to know about the difficult nature of people in work area. As per the
scenario, undertaken organisation for this report is BBC known as British Broadcasting
Corporation. It a a British public services broadcaster and having headquarters is in London, UK.
Also, it have about 308 million international audiences. The topics which is going to cover in this
report are culture, power and politics of entities and its influences, motivational techniques as
well as theories that enable efficacious attainment of firm's objectives. Moreover, an
understanding related to what makes an effectual team as opposed to ineffective team are
described. Apart from this, the application of organisational behaviour philosophies as well as
concepts are also explained in this report.
TASK 1
P1
Organisational behaviour is regarded as an aspect which intent to obtain
comprehensibility of individuals characteristics with an aim to devise plan of action as y this
staff can get encouraged in efficacious way. So, the human resource department of plays vital
role in this as they are engaged into building affirmative relationship among workers as well as
employer through rendering effectual surroundings at job. The power, culture and politics are
considered as few essential aspects of BBC as it hold vital influences team and individuals
behaviours and performance. So, all aspects are discussed below:
Organisational culture:
It is considered as an fundamental values as well as ideology that held through entities.
This is the role of human resource to create effective work culture that supports the staff
development and welfare (Bakotić, 2016). In this context, British Broadcasting Corporation
utilised the Handy's Typology for analysing the various kinds of organisational culture. This
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includes four types of culture that may persist into business as well as these are examined with
respect to British Broadcasting Corporation are described underneath:
 Task Culture: This is considered as culture types in which various groups are developed
in order to attain the delegated work as well as common goals at certain time duration. In
case respective culture is adapted into British Broadcasting Corporation then they may
drives towards maximisation of group as well as person attitudes as hereby staff are
rendered with an opportunities for addressing its interpersonal problems as well as build
affirmative relation with another one. Moreover, it inspire staff to give its best in order to
accomplish business objectives at specified time duration (Smircich, 2017). Hence, as an
outcomes, output is communicated through staff in group and individually get enhances
and also it increase organisational long term growth.
 Person culture: Into this kind of culture, a individual undertakes that they are superior in
comparison to another one. Personnel generally come to job for taking salary and not at
all participated in firms practices . British Broadcasting Corporation may used respective
culture as this assists them to create effective value and focused towards individuals and
also engages them to accomplish its self actualisation requirements. Also, this culture are
implemented when practices like discrimination are done into firm thereafter workers are
vary much concerned about their own task as well as not at all focused upon the members
of team.
 Power culture: This is regarded as type of organisational culture which represents the
capability of individuals fro influencing another one who are related with business for
efficacious accomplishment of company's goals. There are few entities where power is in
the hand of some individuals as well as only they may formulate decisions. British
Broadcasting Corporation may assure that power is rendered to one that have appropriate
determined capability and competency to develop strategic decision (Balmer and
Burghausen, 2015). If power are delegated to person then they acquire authority as well
as make effectual decision through themselves without discussing from any one. This
assists influencing individuals as well as group as power can aids in attaining its
objectives.
 Role culture: This is regarded as type of organisational culture where the responsibilities
as well as roles of workers are assigned as per their qualifications, interests and
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experiences. British Broadcasting Corporation may opt this culture for delegating
accountabilities to their staff based on their interests as well as experiences so that they
can able to accomplish their goals appropriately. This impact individuals as well as team
behaviours and performance as with the assistance of this they become competent to
understand their roles into entities easily and perform consequently.
Based on the above discussion, it is recommended that British Broadcasting Corporation
have to used the role culture into their workplace as this assist them to delegate the
accountabilities to their employees as per its experiences so that they can perform effectively and
attain objectives.
Power:
It is an authority held through person who belongs from higher administration. According
to French & Raven, this involves five kinds that are explained underneath: Reward: It witnesses the utilisation of leader authority for rewarding as well as
recognising the skilled business workers (Shields and et.al., 2015). British Broadcasting
Corporation may utilise this power as it will impact affirmatively upon teams and person
behaviour. Because this foster both to perform well to obtain reward. Coercive: In this, force utilised through leader for influencing person and group to do
work. If this is used in British Broadcasting Corporation so it may reduced person and
team morality as well as thinking procedures. Therefore, this impact negatively. Legitimate: This power is held through higher authority individuals such as CEO etc. the
implementation of it will enhance wastage team and individual creativity as their ideas
are not considered at the time of developing decisions (Bester, Stander and Van, 2015). It
will impact both behaviour pessimistically. Referent: In this fiction power type is exercised through person that possess x-factor as
well as characteristics for attracting another workers. It drives towards maximisation of
person productivity as it intent to undertake similar position as a referent leader. So, this
have pessimistic impact over team and individuals behaviour as all perform to obtain
referent power.
 Expert: In this, the power is facilitated in the hand of person who are specialised into
particular area. It maximises team performance as well as morale as it has expertise ideas
with them for performing work (Chumg and et. al., 2016). Therefore, this affects
5

negatively upon team and individuals behaviour as they have some feeling in respect to
insecurity.
Therefore, it is recommended that reward one is suitable for British Broadcasting
Corporation as this enhances team as well as person motivational level by facilitating financial
and non financial incentives.
Politics
It is considered as methods in which individuals interaction undertakes through
considering extensive utilisation of power. Moreover, this may be pessimistic and optimistic. In
context to British Broadcasting Corporation, Positive politics may outcomes in enhancing
performance as staff and team perform effectively (Cacciattolo, 2015). Where as negative
politics maximises negativity among workplace which affects team and person performance
adversely. It occurs as vital aspects of better employment relationship is faith which is not
observed into entities. Due to this, person and teams are not able to perform efficaciously.
This may be analysed that when optimistic culture types like role as well as task are used
as this introduce a motivational sense into group as well as person. Where as on other side,
executing pessimistic cultures that are person as well as power both has an adverse affect on
workers attitudes collaboratively and on an individual basis (Coccia, 2015). The similar thing is
observed into politics aspects as affirmative types creates optimistic workers relationship where
as negative kinds outcomes into developing insecurity as well as disputes. Moreover, in context
of power such referent, expert as well as rewards provide empowerment of workers on individual
basis and into group. On another side, coercive and legitimate powers drives towards unused of
creativity that is present into team and singular person.
TASK 2
P2
Motivational theories is regarded as concepts that are utilised through firm to identify
several person requirements as well as accomplishing them to inspire workers. There are various
aspects that are utilised for workers motivation into firm (Dutta and et. al., 2015). In this relation,
British Broadcasting Corporation human resource manager concentrate upon using some theories
related to motivation to inspire staff efficaciously. Some theories are described underneath:
Content Theory
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This theory is undertaken the development of requirements as time goes. In this relation,
an effective motivational theory that British Broadcasting Corporation have to utilised are
described underneath:
ERG motivational theory:
It is the theory which is introduced through Clyton P. Alderfer and this theory was
established in 1969. This theory concern about the five requirements of Maslow which is
distinguish into 3 such as Existence, Relatedness and Growth. Moreover, it is known as content
theory as this includes requirements of person as well as perform that which are fulfilled. Existence Needs: These are involves physiological and materialistic expectations like
clothing, air, water and others (Goh and Marimuthu, 2016). So, British Broadcasting
Corporation may accomplish this requirements through using motivational techniques
like incentives, bonus as well as perform surveys related to continuous workers
satisfaction. As this persons requirement are fulfilled then it inspire them to perform with
efforts for attainment of objectives. Relatedness Needs: This requirements includes social and external esteem
collaboratively with friends, family and others. It is accomplished through British
Broadcasting Corporation by conducting some unofficial get together, workers
recognition in front of various employees and many more. It inspire staff to give its best
for attainment of firm's goal.
 Growth needs: It comprise the requirements which influence person for improving its
personality based on entities demand. British Broadcasting Corporation may accomplish
this requirements through conducting training opportunities that assists employees to
develop in professional way as time goes. As these are accomplished, this inspires staff to
become productive and innovative during implementing organisational practices.
Process theory
It is considered as motivational theories that emphasis upon procedures by which firm 's
develop with passes of time (Kitchin, 2017). So, British Broadcasting Corporation applied the
Adam's Equity that are discussed below:
Adam's Equity Theory:
This motivational theory is developed through John Stacy and it operates in relation to
two principle. First one is- The requirements are balanced among person inputs and outputs.
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Another one- workforce have to feel that it have to be treated in equal way when is compared
with its peers. British Broadcasting Corporation used respective theory through rendering
financial as well as non financial rewards to workers in relation to incentives (Path-Goal
Leadership Theory, 2015) bonus, flexible working hours, training and others. In case two
principle utilised through BBC in appropriate way then this will enhance the present
motivational level within staff member and foster them to perform its best to get rewards. It
assures achievement of objectives at certain time.
TASK 3
P3
Team is referred as collection of individuals with the purpose of achievement of goal and
objectives of business in best possible manner. For better work performance, it is important to
have team and work accordingly. In an organisation, team formed can be mainly two kind such
as effective and ineffective team. Here, effective team is referred as collection of employees who
possess good knowledge of business in which they are working, performing task as per
requirements and coordinating with team (Mesu, Sanders and van Riemsdijk, 2015). Similarly,
on other hand, ineffective team is set of people who does not have proper and clear direction and
guidance regarding work to be performed. In this context, BBC has to develop effective team to
execute their project work. It is very important for organisation to understand difference among
effective and ineffective team. This helps in decision making of organisation which are
mentioned below:
Basis of Difference Effective Teams Ineffective Teams
Decision Making In case of effective team, all
members are provided with
equal rights to present their
views and opinions for growth
and development of business.
In context of ineffective team,
member are not indulged in
decision making process that
leads them to create issues
among each other and impact
performance level (Gilal and
et.al., 2016).
Underlying Goals The goal and objectives are
clear to all employees working
In case of ineffective team,
goals and objectives are not
8

in an organisation to attain set
goal and objectives in timely
manner (Stout, Cannon-
Bowers and Salas, 2017).
cleared and there is high
chances of confusion among
individuals which makes them
unable to achieve in given time
period (Spiridonov, 2017).
Division of Labour In context of effective team,
action is take due to clear
division of assignment which
are accepted by all.
As actions are not clear in
context of ineffective team due
to which member are unaware
about who is going to perform
what.
Team Dynamics
According to Lencioni's Central Theory, team dynamics consists of five key elements
that are essential to be look after by organisation in order to develop effective as well as cohesive
team (Van den, Davis and Walrave, 2016). The elements of team dynamics are as follows:
Trust- The members of team working in BBC has to trust one another. This helps in
execution of task and functions in collective manner. It is very important to have trust among
each other for positive outcomes. As business run on motive of trust among parties, clients and
employees.
Commitment- Each and every members belonging to group has to committee towards
stipulated goal and objectives. As they commit towards decisions and plans of action for
attainment of goal and objectives of respective organisation.
Result Focussed- All the members working in an organisation should focused towards
achievement of collective results. The employees working in BBC organisation works for
attainment of business goal and objectives in effectual manner.
Healthy Conflict- Members of group should participate in productive conflicts for better
outcomes. This helps in determining suitable idea in order to accomplish assigned work in
positive way.
Accountability- According to this element, members should be clearly accountable for
delivering their best efforts to achieve desired goal and objectives. This is important for
respective organisation employees to clearly accountable their work to high authority.
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Types of Teams
The different kinds of teams are formed as per need and task requirement of organisation.
They are described below:
Project Team- It is defined as team which has developed with motive of completing
given project in stipulated time period. BBC is large organisation which come across with
various number of projects to be completed by their team members. For carrying out project
work, each stages has to be evaluated in best manner.
Virtual Team- It is the collection of individuals who belongs to different locations by
using computer technologies for welfare of business in appropriate manner. This team is created
to provide help to BBC in order to attain long term growth by using knowledge of several
individuals.
Functional Team- It is defined as team in which group of people belong to different
business functions. This team is developed at respective organisation in order to utilise skills and
knowledge of individuals which are from various functional backgrounds for devising significant
decisions like acquisitions, mergers and so on.
For dynamic co-operation, team should be formed to attain desired goal and objectives.
Here, BBC has used Tuckman Team Development Theory for their individuals. For example,
BBC has planed to come up with new broadcasting channel at marketplace which leads them to
develop project team for it (Mohelska and Sokolova, 2015). This is possible to follow
development stage of group which are described below:
Forming- It is the first stage of team development phase. In this step, individuals are
chosen for project work are clubbed together and introduced among each other. Here, leader of
BBC make aware to their member regarding attainment of goal and objectives in given time
period.
Storming- This is the second stage of team development where member of team gain
comprehensibility of individual strong and weak points (Stowell, 2015). The respective
organisation is working on new project in which they allocate duties and responsibilities to all
members according to their skills and knowledge.
Norming- In this stage, individual start performing work which leads to rise in conflict
among each other. This leads them to launch and develop new product of BBC organisation at
market. The conflict can be both productive as well as unproductive.
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Performing- It is the stage of team development that witness performance of individuals
whether they have accomplished set goal and objective in given time period or not. As BBC's
goal is related with development of new product.
Adjourning- This is the last stage of team development model in which work is
completed and individuals are separated from one another. In this, there is disbursement of team
and they goes back to their daily routine work. The leader may arrange farewell party for their
team members.
TASK 4
P4
Organisational behavioural is defined as collection of beliefs, customs, values, ideologies
and many more. In this context, leader is liable to align characteristics of working force with goal
and objectives of business in an effective and efficient manner.
Concept of Organisational Behaviour (OB)
Organisational Behaviour is defined as study of individual as well as group performance
and activities within business. This examines behaviour of human beings at working
environment and determines impact on performance, leadership, communication, motivation, job
structure and many more.
The renowned theories which are used for organisational behaviour are Path Goal and
System Leadership Theory. They are described below:
Path Goal Theory
This theory was founded by Robert House which focus on application of leadership style
that is based on current situation of business (Path-Goal Leadership Theory, 2015.). This theory
provide path to business so that they can work and accomplish goal and objectives of
organisation in an effective and efficient manner. It is classified into three main elements which
are described below:
Employee Characteristics- The employees working in BBC interpret behaviour of
leaders on basis of needs like affiliation, degree of structure, perceived level of ability and
desired for control. For example, employees working in respective organisation are provided
with more structure then they became less motivated (Tam and Gray, 2016). It is very important
to understand their employees in order to motivate them in best possible manner.
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Task and Environment Characteristics- In order to overcome obstacles, it is special
focus of respective theory. When obstacle becomes more strong then leader has to provide
guidance in every steps to their employees in order to resolved it (Path-Goal Leadership Theory,
2015). The characteristics of difficult tasks arise at BBC are as follows: Designing of Task- In order to design task by employees they required support of leaders.
For instance, if any work is not clear then leader has to provide support and guidance to
their working force so that they can perform in proper manner. The respective
organisation requires work to be designed on prior basis. Formal Authority System- The employees working in BBC are provided with clear goals
and control by their leaders in order to perform work in an effective and efficient manner.
 Work Group- Whenever team is not supportive then leaders of BBC should be
cohesiveness, enthusiasm, devotion to their team members in an effective and efficient
way. As each and every members has to work in group so that they can attain goal and
objectives in given time period.
Leadership Behaviour or Style-The behaviour of leadership is based on two factors
such as consideration and initiating structure . In case of consideration, they have to maintain
relationship behaviours like trust and respect and initiating structure includes task behaviours
which is possible through organising, seeing and scheduling work to be completed. Similarly,
leadership style are categorised into four aspects such as: Directive- In this style, leader of BBC informs their followers to follow them regarding
how to perform task, what to do, coordinating them. This is effective when employees are
unaware about their tasks to be performed. Supportive- In this leadership style, leader of respective organisation make pleasant work
environment for their employees being approachable and friendly. Participative- The leader of BBC wants their employees to participate in each and every
work assigned to them in best manner (Wong, Mahmud and Omar, 2015). This is
effective when subordinates involves and trained in their work.
 Achievement- In this leadership style, leader set challenging work for their followers in
order to build their confidence, ability and so on.
The respective organisation adopt participative leadership style at business to make their
employees to participate in various activities and operations.
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CONCLUSION
As per the above report, it has been concluded that organisational behaviour is an vital
aspects as this examine human behaviour into work atmosphere and also able to ascertained their
affects upon structure of job, communication, performance, leadership, motivation and others.
Moreover, handy's, french and raven model is used for knowing about the firm's culture power
and politics. Also, motivational model such as content and process theories is applied which
assists them to motivates their staff members in more efficacious manner and attain the
objectives as well as maximise its productivity level appropriately. In addition to this, this
determined that Tuckman theory is utilised as it rendered them formed the collaborative working
environment as well as assists them to adopt dynamic function.
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