Organisational Behaviour Report: BBC Analysis and Recommendations

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This report provides an in-depth analysis of organisational behaviour within the British Broadcasting Corporation (BBC). It examines the influence of culture, politics, and power on employee behaviour, referencing Handy's cultural typology to understand the BBC's organizational structure. The report further explores motivational strategies used to achieve organizational objectives, including Hertzberg's Two-Factor Theory and Alderfer's ERG theory, and their impact on team effectiveness. It also discusses various team types and Tuckman's model of team evolution, highlighting their importance in achieving organizational goals. Finally, the report touches upon leadership philosophies, specifically the Path-Goal Theory, and identifies major barriers to effective performance within the BBC. The analysis covers changes made by the BBC to improve employee working conditions.
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ORGANISATIONAL
BEHAVIOUR
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Influence of culture, politics and power on the behaviour of others in context to BBC.......1
a) Handy’s cultural typology and earlier organizational culture within BBC............................1
b) Culture, politics and power overall have affected the behaviour within BBC.......................3
TASK 2............................................................................................................................................4
P2 Motivate individuals and teams to achieve organisational objectives...................................4
a) Motivation...............................................................................................................................4
b) Motivational which helped to improve effectiveness in teams within BBC.........................5
c) Motivation level within the BBC help to achieve organisation’s goals..................................6
TASK 3............................................................................................................................................6
P3 Cooperate effectively with others..........................................................................................6
a) Various types of teams and also their importance..................................................................6
b) Model of Tuckmans' Team Evolution ..................................................................................7
TASK 4............................................................................................................................................8
P4 Philosophies and concepts of organisational behaviour........................................................8
a) Leadership Path Goal Theory.................................................................................................8
b) Major barriers to effective performance.................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
.......................................................................................................................................................12
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INTRODUCTION
Organisational behaviour refers to the subset of some activities of management with are
related to with the understanding, influencing and also predicting a behaviour of humans in an
organisation. It is a study of those factors which can impact on the behaviour of a person or
group of people in an organisation. In a company, there are large number of people working and
their behaviour, way of working, thinking and attitudes are different from each other. BBC
(British Broadcasting Corporation) is a public service broadcaster business firm in London.
Under this, there are more than 20,950 staff members working (Alfes and et. al., 2013). In this
firm, employees do their work in an effective and proper manner by following all the rules and
regulations of firm. Under this given report mentions about the impact of politics, culture and
power on behaviour of people in an organisation. In a particular business situation, some of the
effective philosophies and also concept of related to organisational behaviour applied.
TASK 1
P1 Influence of culture, politics and power on the behaviour of others in context to BBC
Organisational refers to a place in which people work for achieving the common
organisational objectives. It can be defined as a study related to interacting of people at the
workplace. In an organisation, it is necessary that the behaviour and also attitude of people
should good, otherwise it will develop the bad impact on the business. The culture, power and
also values of company develop an impact on performance level of business and also people. It is
necessary that the culture of an organisation should be good in which all the people or staff
members can work easily with out any problems (Bolino and et. al., 2013). The beliefs and
values develops a big affect on behaviour of staff members and also on the performance level of
people. The BBC organisation develops a good organisational culture so that every employee can
work properly with out arising an issue.
The role of power and politics is big in business. In an organisation, it is necessary for the
manager to its power in a proper and fair manner. It will be beneficial for the business of
company.
a) Handy’s cultural typology and earlier organizational culture within BBC
An organisational culture develops a various recognition of company between the society
and also customers which affect on it broadly. The management of BBC company maintain its
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organisational culture which is necessary at workplace to increasing goodwill of company. In at
the workplace employees will feel comfortable and also better then it will develop the positive
impact open the productivity and development of business. In the organisational culture, there
are some components are included:
Skills- Skills and also knowledge impacts on the behaviour of a person. The employer of
BBC company deal with its staff members in a good manner (Coccia, 2014). It will helps in
enhancing the productivity of firm.
Attitude- An attitude of employer can broadly impact on decision making of persons
along with their action in specific situation.
Leadership- The leaders of BBC company are very interactive and communicative. They
develop the positive working environments. They lead its team members properly so that
employees can do their work properly with out arising conflict. It will helps in increasing the
motivational level of staff members.
Handy cultural typology
This theory related to the organisational culture was very much famous and it was
developed by Charles Handy in year 1999. This theory is divided in to the four main parts which
are given below as above:
Power culture- BBC is a multinational organisation and under this large number of
people are working. Under this, power is in the hand of only some people and they are very
much authorised in order to take the effective decisions (Del Mar Alonso-Almeida and
Rodríguez-Antón, 2011). Under this, there are some of the rules and regulations are included. An
effective power can be impact on the decision making process of business. In BBC company,
there are some people which provide the different privilege to firm.
Task Culture- In BBC organisation, teams are developed in context to achieving the
aims and objectives of company in a given period of time. This type of culture is very helpful in
resolving the business related problems and also issues. It happens when all people work
together on the common goals. But under this task culture, it is necessary of each person to give
their contribution equally.
Role culture- Under this, employers give their authorities to their subordinates on the
basis of their capabilities and also specialisation. Its major role is to optimum utilisation of
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resources in an effective and proper manner. Under this BBC company employees are very much
willing to face many problems and challenges.
Personal culture- In BBC business organisation, employees are treated like the valuable
assets. Under this the staff members are more focused on achieving their goals along with the
objectives of company.
b) Culture, politics and power overall have affected the behaviour within BBC
The politics, culture and also power, these all impacted the organisational behaviours
because in an organisation, people perform the many activities in order to achieving the goals
and targets of firm. This company was developed by the Royal Charter and under this more that
35,402 people are working (Elangovan, Pinder and McLean, 2010). The main motive of this firm
is to reach to each nation, land and also household in context to broadcasting of news. In year
2015, many of the problems was faced by this firm related to falling in shares, harassment at
workplace, no involvement of workers in business activities and also process of decision making.
The power and political parties and also changes has been demotivate the organisation and in this
context, it is necessary for firm to to use the traditional culture at workspace for comply the new
and effective policies regarding employees freedom (Farndale, Hope-Hailey and Kelliher, 2011).
It is necessary for the manager to do some changes in the structure of an organisation from this
the importance of business will be enhanced.
BBC Culture Innovation
The BBC culture minister Rob Wilson developed some changes t workplace from which
the work pressure from the employees will be reduced and they will work properly. Some of the
effective changes are given below as above:
The BBC organisation make an announcement regarding trim of shares of news
and also present affairs which is 1550% and also decide to provide the right and
also healthier media.
It permitted to accept European Union Funding and also eliminate any type of
biasses and discrimination at workplace.
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TASK 2
P2 Motivate individuals and teams to achieve organisational objectives
The need of every company to inspire and also motivate to its team members for create
their vision and also increase their level of performance so that they can achieve their
organisational objectives in given period of time. It is necessary that workers should be skills and
also be capable of doing the business related activities (Hotho and Champion, 2011). It will
impact positive on the business. Motivation is helpful in identifying and also using the some of
the effective abilities and knowledge of people.
a) Motivation
Motivation helps in increasing the morale and working efficiency of people. If employer
will continuously motivate its team members then it will be helpful in achieving the
organisational objectives in a specific period of time. For accomplishing the gaols of company, It
is necessary for BBC company to give the good guidance and also direction to its staff members,
from this the stress of employees will be reduce and they will give their good performance. In
past few year, this cited company faced many problems related to the training and development.
The manager of this company did not focus on providing the better training and development to
employees. From this the motivation level of team members decreased.
The main objective of BBC company is to give the best and effective services for
satisfying the needs and also wants of people. For enhancing the skills of staff members, it is
necessary to provide them training and development. With the help of this motivation level of
staff members will be enhanced (Kellison and Mondello, 2012). It will be helpful in minimising
the problems related to the development, conflicts, accidents at workplace between the
employees and managers of BBC company. There are different types of motivational theories
given below:
Hertzberg Two factor Theory
On the basis of this theory, there is a need to a persons of proper motivation, so that they
can do their work in an effective manner. Under this two main factors are included which are as
given below:
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Motivators- These type of factors mostly present at their workplace in an organisation
and they do not develop any kind of dissatisfaction if motivators are not present in an
organisation some some.
For an example- Self actualization needs of staff members.
Hygiene factors- These kinds of components impact the staff members at that time they
are not available in an organisation (Levine, 2010). The workplace does not influence from their
existence. The job dissatisfaction and also job satisfaction are the two main factors of this theory
which are depend on each other. In this at workplace includes, security as well as the working
benefits.
For an example- If any person at the workplace start taking drugs for sometimes but in case if
that person taking drugs every day then it will be harmful for that and person will be habitual of
drugs.
Alderfer's ERG theory
On the basis of this theory, requirements of staff members are distinguished in to the
three main categories and these are given below as above:
Growth needs- Under this, the potentially of staff members is evolved and also
determined of competence which needs to be organised.
Relatedness needs- This factor determines the relationship of the staff members with
organisation firm along with their fellows.
Existence needs- This factor measures about the fitness and also physical strength of
workers regarding the work.
b) Motivational which helped to improve effectiveness in teams within BBC
The motivation is very necessary and also helpful in doping the business related activities
in an effective and also proper manner (Lumley and et. al., 2011). The motivation between the
employees helpful in enhancing the effectiveness and also efficiency of their work along with the
quality of performance which is the main and also essential asset for BBC business enterprise.
This cited company gives the priority and also preference to the working performance of staff
members and also give some necessary things to workers so that they can enjoys the better life.
The manager of BBC company organise some of the additional and also curriculum activities,
training and development programme which helps in develop the positive working environment
which helps the employees in perform any complex tasks or activities. The theory related to the
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decision making and also quality provides some of the effective opportunities to became a part in
activities and also operation of company.
c) Motivation level within the BBC help to achieve organisation’s goals
Inspiration is helpful in guiding or leading a business firm for achieving the
organisational aims and goals. The BBC business firm gives an intrinsic motivation and also
therapy for stimulation and also productivity of workers which are helpful in resolving the issues
and also problems for meeting with the targets rapidly (Nelson and Quick, 2013). The employer
allots the tasks or activities to staff members under which they requires to attempt in a given
period of time, appraisals which will be helpful in doing the tasks and also activities for the
success of company. People mostly select those business firms which gives the credible, rapidly
and also right news to the people and also BBC firm able to achieve its organisational objectives
with the help of their staff members.
TASK 3
P3 Cooperate effectively with others
Team means group of persons who work in a team in order to achieving the
organisational objectives and aims. The BBC firm develops different kinds of teams in context
to attaining the same objectives for using the opinion of a single person which are meet with the
targets of the organisation. Teams can be the effective and also ineffective.
Effective teams- These types of teams have an ability to contains the good knowledge
and also understanding regarding the team members along with their task performance for
accomplishing the objectives and also aims of company.
Ineffective Teams- These kinds of teams do not like to share their issues and also
problems. From this the lack of understanding arise among each other.
a) Various types of teams and also their importance
A company consists different kinds of teams which are necessary to manage and also
control through the BBC company in order to accomplishing the various goals and targets of
firm as they work on the different framework (Suppiah and Singh Sandhu, 2011). Some of them
are given below as above:
Functional team- These types of teams perform some of the specific functions and also
activities in BBC Company by involving some of the familiar or same department at the
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workplace. These are the traditional teams of business which works with including the whole
department. In the department teams, all employees have their own capabilities and also skills so
that they can give their contribution towards the goals of company.
Work Group- The manager of BBC company gives some tasks and activities to an
employee and also group of employees for which the group formation is necessary in order to
finish them. It gives the support to the BBC organisation to finding the new and effective ways
with the limited resources in an effective manner.
Problem solving team- Such kinds of teams are work with the different departments of
people and their roles and responsibilities are also varied from each other. The main motive
behind developing an effective team to solve all the problems or complexities which are related
to the any departments (Umphress, Bingham and Mitchell, 2010). It is necessary that all
departments should be work in a team without arising conflict at the workplace. It will helps in
maximising the development and also profitability of business.
Virtual team- BBC is a large size broadcasting business firm which uses the many media
and also different tools for communicating with the people. The main role of virtual team is to
monitors and also handles all the relevant messages, content and also information which are
collected with the help of online sources along with controlling all the issues which are emerged
with new media.
Quality team- It helps to workers in neglecting and also managing all the problems at
workplace by developing an effective communication in an organisation. It is necessary for BBC
company to make a proper team and also work on improving their working quality.
b) Model of Tuckmans' Team Evolution
Under this theory consists:
Forming: In this some of team members are
polite and also positive in nature and they work
together.
Storming: Under this, group members prove
them selves from giving their good
performance.
Performing: Team members are aware
regarding the activities which they perform
without presence of manager.
Norming: In this, employer gives some roles
and responsibility of employees. Any type of
necessary decisions are taken through the
opinions of every members.
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On the basis of this model, BBC firm can create some maturity level between team
members. It helps in reaching to the organisational targets.
TASK 4
P4 Philosophies and concepts of organisational behaviour
There is a need to BBC firm to determine a behaviour concept for this it is necessary to
determine the culture and also values of organisational behaviour which is helpful in leading
judgement on regular basis consisting respect, responsibilities and integrity (Vasu, Stewart and
Garson, 2017).
a) Leadership Path Goal Theory
This type of theory is based on the particular style of leadership which provides the best
way and working environment to employees for achieving objectives of company. The primary
aim of BBC firm to enhance the satisfaction, encouragement and also empowerment of
employees in context to increasing their working efficiency. This theory helps in making the
business process successful and also helps in making some effective changes on the basis of new
trends and also demands of market. In this model, three steps are included which are given below
as above:
Employees Characteristics- Workers interpret behaviour of their leader which is based
on their requirements like affliction, needs, ability level, control etc. So in context to this, it is
necessary for the employers to find out an effective way of motivation.
Task and environmental characteristics- In context to the get rid by barriers, leaders
should be focus on determining some of the external factors which impact on performance of an
organisation (Wood and et. al., 2016). It consists the work group, tasks design and also an
authority system.
Leader styles or behaviour- There are various type s of styles but BBC company uses a
democratic leadership style for improving the performance of business.
b) Major barriers to effective performance
Barriers at the BBC company reduce the productivity and also development of company.
It is necessary that firm should use the effective system for reducing the conflict at the
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workplace. There are some of the dispute and also problems which can improve the development
of company.
Poor communication- BBC company is a big company which is concerned to the
communication (Bolino and et. al., 2013). If at the workplace, communication will be poor, then
it impacts on productivity of business. So it is necessary for manager to reduce its impacts.
Multitasking- It refers to an ability in a person from which they can perform more than
one activity. But most of the times, it converts in to barrier from this the productivity of company
decreases.
Unclear goals- Sometimes, employees are not clear about the goals of company so that
they do not perform well and also do not give the full attention to them. It is also a barrier in
business.
CONCLUSION
It has been concluded from the above given report that good organisational behaviour is
necessary in doing the business related activities. Under this report studied about the types of
motivation theories which helps in enhancing the effectiveness of teams in BBC company.
Different kinds of teams are also discussed in given report.
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