Organisation Behaviour Report: BBC Case Study and Analysis

This report provides a comprehensive analysis of organizational behavior within the British Broadcasting Corporation (BBC). It begins by exploring Handy's cultural typology, examining how power, task, person, and role cultures influence the organization's operations. The report then delves into the impact of culture, power dynamics, and politics on employee behavior, highlighting the importance of motivational techniques. It covers both content and process theories of motivation, including Maslow's hierarchy, Herzberg's two-factor theory, reinforcement theory, and goal-setting theory. Furthermore, the report examines different types of teams and strategies for building effective teams within BBC, alongside an overview of organizational concepts, theories, and barriers to effective performance. The analysis includes critical assessments of culture, policies, power structures, and their interrelationships with motivation and team development, providing insights into improving overall organizational effectiveness.

ORGANISATION
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
TASK 1............................................................................................................................................1
a) Handy's Cultural typology.......................................................................................................1
b) Culture, power and politics affected the behaviour.................................................................2
M1 Critically analysis culture, policies and power.....................................................................3
TASK 2............................................................................................................................................4
a) Content and process theories of motivation with motivational techniques.............................4
b) How improved level of motivation.........................................................................................5
M2 How to build effective results with motivation.....................................................................6
D1 Evaluate relationship between culture, politics, power and motivation................................6
PART 2............................................................................................................................................6
TASK 3............................................................................................................................................6
a) Different types of teams and its importance............................................................................6
b) How to make effective team in BBC.......................................................................................7
M3 How to make effective group................................................................................................8
TASK 4............................................................................................................................................9
a) Organisational concept and theory..........................................................................................9
b) Barriers to effective performance..........................................................................................10
M4 Team and group development theories...............................................................................10
D2 Relevance of team................................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Organisation behaviour consider several activities and tasks to ascertain systematic
results in the business environment. In this regard, different functions and operations manage to
operate significant advantages in the business. Culture, policies, etc. also involves in the
environment that helps to make proper cooperation between different perspective (Goh, Ritchie
and Wang, 2017). Present report based on the BBC, which determines independent review of
shows that are taken on the basis of different activities. In this consideration, there are different
functions and operations has been regulated to cope up with the staff managers and perform
different activities as well. Furthermore, there are several issues take place because of
harassment of junior members by senior managers. Higher authorities never consider proper
attention towards them so that it create negative impact on the systematic results and outcomes.
For gaining insight information of the present report, it covers Handy's cultural model
which help to signify different activities. Furthermore, it analysis impact of these elements on the
business environment to consider different aspects in the business unit. In addition to this, report
also describe different types of motivational techniques which helps to attain effectiveness
among different team members. Main aim and goal of the enterprise is to consider impressive
performance in BBC which consider in the report.
PART 1
TASK 1
a) Handy's Cultural typology
In order to describe the effectiveness of team, it is essential to focus on the systematic
work performance. In this regard, values, believe, etc. elements consider to focus on maintain
positive results in the selected brand. This element not only enhances brand image also tale
proper support in respect to retain skilled members in the business environment for longer time.
In this regard, Charles Handy's model has been considered which consider as follows:
 Power Culture: Power culture consider major aspects in which higher authorities of BBC
construct power to make proper decisions at workplace. Lower staff need to follow that
instructions which given by managers. As results, it will help to consider strict rules and
regulations at workplace that are essentially adopted by all members of lower staff
(Weng, Huang and Chang, 2015). Furthermore, power and position determines culture in
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the company to develop more effective functioning at workplace. In this regard, culture
of people has been judge as per the achievement basis not as the contribution. As results,
BBC consider power culture in their management. The organisation also provide
instructions to lower staff members to complete their roles and responsibilities with
follow such instructions. However, they have no right to say anything regarding business
activities. This is because, higher authorities never listen to lower staff members.
 Task Culture: It is another type of culture which consider by Handy's model. In this
regard, the selected BBC consider form in the specific project. In addition to this, Task is
most important element for all aspects to ascertain roles and responsibilities. It assists to
enhance profitable and productivity as well. Therefore, each individual has power to
share their outcomes in the systematic manner to ascertained several advantages and
outcomes in systematic manner.
 Person Culture: In this consideration, important culture develop with each person which
consider authorities with unique manner. In this regard, organisation attain their effective
functioning to attain goals and objectives. With the help of the above culture,
effectiveness will consider in important concern (Goh, Ritchie and Wang, 2017).
 Role Culture: Furthermore, role culture develop with ascertain systematic work
performance at workplace. In this regard, different roles has been developed to make
creativity. With the help of the roles, all person consider their part in systematic manner.
In respect to implement the BBC show, there are different roles has been implemented
(Pradhan, Kumari and Kumar, 2017).
b) Culture, power and politics affected the behaviour
Culture, power and politics consist important part which creates impact on the working in
the business environment. In earlier time, there are different aspects which consider BBC with
culture in which people getting never chance to share views and ideas. With the help of
instruction of higher authorities, proper attention consider towards employees and demand. In
this aspect, upper level develops paying proper attention so that negative impact considers
towards brand with thinking living their job soon. In addition to this, culture can be influence on
the working and environment at workplace. In the great extent, motivational level of workers
reduced with systematic results. In this way, performance and outcomes will be reduced when
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rules and regulations strictly implemented at workplace. This is because, manager implement
their strict norms which need to maintain properly (Christina, Dainty and Waterson, 2014).
Recently, BBC consider their several changes in culture and people will get chance to
perform their duties easily. As results, it will assist to focus on the desired results and outcomes
in the systematic manner. Higher authorities conduct proper meetings with their staff members
so that it will help to identify their requirements. It is the improve working culture in BBC which
supports to retailed employees skills and maintain it for long term duration. Furthermore, power
and politics are two important considerations which create impact on the behaviour of individual.
It consider situation in which managerial level employees that are discriminated for other people.
Politics increases discrimination in the business environment so that problem will be solved in
proper way. In addition to this, senior provide proper attention to their favourite person which
increases biasness among people. In order to provide proper reward to all team members,
effectiveness will be develop continuously. In these condition, people also feeling de-motivating
so that it reduced effectiveness and create negative impact on the working members. As results,
they are failed to meet with the aims and objectives in systematic manner (Gabriel, Daniels and
Greguras, 2015).
Recently, BBC considers their culture in systematic manner. They implement task culture
which helps to the entire department to retain their staff members at workplace. For longer
duration, it will assist to consider proper judgement on the basis of skills and working efficiency
as well. It motivated other staff members to perform very well in the department and attain their
desired results as well (Quinton, Myhill and Porter, 2015).
M1 Critically analysis culture, policies and power
As per the view of Weng, Huang and Chang, (2015), task culture is best to implement it in
BBC because it helps to attain systematic results and outcomes for growing effective results. In
this regard, culture, politics and power consider important aspect in the BBC. Therefore, it helps
to focus on the different aspects which assist to develop proper understanding in the
environment. In order to develop more creative results, it assists to maintain significant
advantages at workplace. However, Pradhan, Kumari and Kumar, (2017) consider their views
that power, politics and cultural aspects not create major role in the business environment to
attain their desired results. This is because, it needed proper understanding towards the staff
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members performances. As results, it is important to maintain effectiveness to focus on the
targets and attain more creative results in the business environment.
TASK 2
a) Content and process theories of motivation with motivational techniques
Content and process theory helps to create proper motivation and support to staff members
and increase their effectiveness. In this regard, firm able to motivate their staff members in
systematic manner to retained them at workplace (Gabriel, Daniels and Greguras, 2015).
According to the situation, it can be stated that longer duration is the best aspect which consider
in BBC for motivating staff members.
Content theory of motivation
It is the useful model which help to describe and fulfilling common needs of the each
individual. Managers can also make changes in the perception of skilled people for the whole
corporation in significant manner. In this regard, following motivational theory consider:
Maslow’s motivational theory
Human consider their five types of needs which fulfilled with working at BBC. In this
regard, manager needs to support them with using these motivational techniques. As results, they
are able to fulfil different needs such as physiological needs which include food, water, rest, etc.
BBC needs to provide these facilities to maintain basic level requirements. In addition to this,
safety, belongingness and love, self-esteem needs, self actualisation needs also consider after
fulfilling of basic needs. Therefore, it is important to attain desired results will turn their mind
and become positive for the chosen enterprise (Trybou, Gemmel and Annemans, 2014).
Herzberg theory of motivation
In respect to consider theory of two factors by Herzberg, it can be stated that they
consider best parameter to maintain hygiene and motivation as well. These are important
elements that help to focus on the different components consideration at workplace. In this way,
pay scale, company policies, job security, interpersonal relations consider that help to maintain
effectiveness at workplace. If these kinds of needs fulfilled by BBC then they will get proper
support in the entity through encourage their members. Motivational factors are also consider
components which play significant role in respect to make changes in the perception of each
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individual. Furthermore, recognition, growth, promotional techniques, etc. Implemented as main
aspects. In respect to meet with these needs the company can easily satisfy their employees.
Process theory
Reinforcement theory
It is the most important aspect of motivational technique. In this regard, higher authorities
consider their part to make changes in behaviour of each individual through punishment,
extinction, etc. In this aspect, reward also implemented for person which assists to prevent this
kind of behaviour at workplace. Continuously work will ascertained to focus on the systematic
results which helps to attain more significant advantages. Managers at BBC need to make
ensured that they consider their part in the business very well. As results, it will assists to cope
up with the innovative functions and operations at workplace (Quinton, Myhill and Porter, 2015).
Goal setting theory
In order to implement this theory, motivation also considers goals setting to improve self
efficiency of people through they are motivated. In this aspect, incentives also provided to
increase effective performances at workplace. BBC also getting many benefits with consider
advantages at workplace. Therefore, it is important to maintain effective results.
b) How improved level of motivation
Motivation level can be improved with using different methods. In this regard, it is
essential to focus on the team working. This is because, team working efficiency consider overall
development of the person in systematic manner. In the great extent it considers more profits and
revenue at workplace. It is very important for the BBC to focus on the desired results. As results,
they are able to communicate interest and their team members responsibilities in significant
manner (Christina, Dainty and Waterson, 2014). Through motivate team members, BBC can
easily increases their productivity so that all employees will easily perform their duties and tasks
in the business environment. All employees are perform their duties in significant manner to
increase desired level results at workplace. It develop production capacity and team members
performances which take support in significant aspect. Impressive and efficient outcomes also
develop to attain more profits and revenue.
Increasing motivation level consider several benefits for the team members because they
are able to reduce absenteeism of their workers through motivate them. It will assists to look
towards the innovative tools and techniques. In this regard, people are getting support which
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increases coordination among the team members to perform duty and tasks. As results,
coordination also improving among team members in significant manner. Dissatisfaction of staff
members also create negative impact on employees and they left job as well. Experience person
can perform their duty in better manner to develop more coordination and outcomes. When BBC
motivate their team members, then the staff get reduced to support the complete tasks that
designed with budget and time as well. Hence, motivated people will be work in creative manner
and contribute major part and efforts to attain more creative results at workplace.
M2 How to build effective results with motivation
In order to maintain effectiveness in team, there are several methods exist that helps to
attain more effective desired results. It is the best way to focus on the innovative functions and
operations which assists to increase level of motivation in the systematic manner. With the help
of proper incentive program, proper pay scale, bonuses, etc. Enterprise build significant
advantages to motivate their staff members easily. Hence, they can maintain satisfaction level of
them at workplace. It helps to build effective results at BBC and create healthy culture as well. It
helps to encourage staff members to create awareness program to attain objectives and goals as
well (Trybou, Gemmel and Annemans, 2014).
D1 Evaluate relationship between culture, politics, power and motivation
Culture, politics and power consider effective relationship at workplace. This is because, it
assists to develop significant results and motivate with performed duty as well. Therefore,
monetary benefits assists to consider several advantages which helps to maintain loyalty as well.
BBC create healthy culture so that it impact positive to maintain relationship in the environment.
It will helps to maintain profitability and effectiveness at workplace in systematic manner.
PART 2
TASK 3
a) Different types of teams and its importance
In order to implement approach of team working, it create more effective results task need
to complete on time. In this way, different people share their efforts to maintain effectiveness in
the business so that it would be beneficial to attain creativity and focus on the goals and
objectives. There are different types of teams working together in BBC. They are as follows:
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Problem solving team
With the help of the team, desired results could be attained. In addition to this, team also
signify their efforts to attain create effective results. In this regard, team development activities
also consider to solve issues and problem as per the business development (Pradhan, Kumari and
Kumar, 2017). They are also develop their effectiveness with working in team to attain more
experienced. People work together to resolve their issues and conflicts with identifying smooth
functioning tools. In addition to this, conflicts also resolved through maintain operations in
systematic manner. Hence, it will develop more creative operations in BBC to create various
perspective. It helps to minimise the errors and increase efficiency level of the performances in
systematic manner. Therefore, it is the best way to attain more significant advantages at
workplace (Goh, Ritchie and Wang, 2017).
Virtual team
Virtual team is a group of people who work for same activities and tasks at different
location. They maintain their coordination with using internet tools. With the help of
collaboration of technologies, they are able to deliver effective results at workplace. Social
networking sites is the most important and common aspect that helps to develop team
performances. With the help of effective coordination, group members expanding their
operations across the different areas of the world with consider new entrance (De Vasconcelos
and Kimble, 2016).
b) How to make effective team in BBC
Team performances play very important role in systematic consideration. In this regard,
there are several ways through motivation level will be increasing. It is the best aspect which
assists to BBC to attain effective functioning (Rosenow-Williams, 2014). With the help of
Tuckman model, effectiveness of team in BBC develops. They are as follows:
Forming: It is the main stage in which employees consider their knowledge about their
roles and responsibilities. They are dependent on managers to get proper direction and attain
creative results as well. As per the direction, they are playing role in the business environment.
They are unaware about their duties and roles (Weng, Huang and Chang, 2015). Leaders help to
complete the direction and make them aware towards the business environment. Individual make
efforts to accomplish desired results. Furthermore, it can be stated that employees are not
properly know about the changes and development of business to make effective results.
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Members behave each other very politely so that systematic work performances will be
ascertained in systematic manner. Key role of the leader is to manage all the members in whole
group so that needs and requirement of their will be consider in systematic manner. After
allotting task and duties, each person in a group know their roles and responsibilities (Mahembe,
Engelbrecht and Kandekande, 2015).
Storming: It is the second stage in which conflict could be arises. Hence, leaders make
their part to solve those conflicts through organising and solving disputes. Each member in a in a
group have different perception, thinking, motivation, etc. As per their roles and responsibilities,
they need to consider work in the environment (Christina, Dainty and Waterson, 2014). As
results, it will help to focus on the desired results which need to attain with creative
consideration. In this regard, leaders are play significant role to solve conflicts and provide
proper responsibilities as well. Strategies also find which assists to solve conflicts among the
members in systematic manner.
Norming: Disputes are also consider in the systematic manner which assists to solve
among the team members (Trybou, Gemmel and Annemans, 2014). With the help of proper
communication and work together, relationship will be maintained and positive results as well.
Therefore, task oriented activities considered in systematic manner at workplace. They all are
trying to help each other and appreciate other tasks that are carried to focus on the work together.
Therefore, effectiveness will be developing in systematic manner. In addition to this, they are
also trying and take decisions in a group to work together to solve problems and work in
systematic manner (Quinton, Myhill and Porter, 2015).
Performing: It is the last stage in which group development activities helps to work on the
desired results and attain significant advantages at workplace. In this way, it is important to fulfil
roles and responsibilities among the group members with sharing to satisfied them. In respect to
this, regulations, objectives, responsibilities, etc. elements implemented to start group
performances. As results, they are able to solve problems in systematic manner (Grobler and Du
Plessis, 2016).
M3 How to make effective group
In respect to work in a group, there are several models exist that could be implemented. In
this regard, Tuckman stages are most important consideration that helps to attain more creative
results at workplace. It will assists to work in a group through share roles and responsibilities
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with different members. In addition to this, they are also develop group performances to focus on
the outcomes that are undertaken as per aims and objectives (Pepper, 2016).
TASK 4
a) Organisational concept and theory
In order to build team, it is important to concentrate on the business goals and objectives.
Every individual need to work in significant manner and ascertain more profits as well.
Application of the different theories depend on the traits of people (Talati and Griffin, 2014).
Business need to assess norms and policies regulated in a business so that theories could be
applied in systematic manner. Following are different theory could be ascertained at workplace:
Path goal theory: It is the most important theory which helps to leaders and members in a
whole group. In this regard, leaders provide proper guidance and training to workers so that their
efficiency will be enhances in systematic manner (Reb and Atkins, 2015). Different training and
development program assists to organised business activities as per increasing skills and abilities.
At different strages this can be consider in following manner:
 Directive: It is the leadership style in which leader provides proper guidance and task
oriented. They can consider roles and responsibilities among employees so that efficient
and effective results will be attained at workplace (Burrell and Morgan, 2017).
 Supportive: In this aspect, leaders try to ascertain proper relationship among team
members. They create friendly environment so that effective communication and
coordination maintained. In BBC, leaders not behave effectively and properly in a team
so that it impact negative.
 Participative: As per this style, authority and responsibility delegate to the members to
attain more desired results. This is because, leaders thinks that employees have efficiency
and effective working to take the decisions (Paull and Whitsed, 2018). They can believe
on employees to take decisions on their own behalf. Participative style in the decision
making consider effective results in a group.
 Achievement: In this aspect, leaders share their opportunities in a team members so that
effectiveness will be develop in systematic manner. As a leader, they consider proper
guidance all the members for their achievements (Shore and Wright, 2015).
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