Organisational Behaviour Report: BBC Culture, Teams and Motivation

This report provides a comprehensive analysis of the organisational behaviour within the British Broadcasting Corporation (BBC). It begins with an introduction discussing the dynamic market forces impacting organizations and the importance of effective human resource management. The report then delves into Handy's cultural typology, examining how different cultural approaches, such as power, role, task, and person cultures, influence BBC's operations. It explores the impact of culture, power, and politics on employee behaviour within the BBC, highlighting challenges related to a diversified workforce and the influence of internal politics. The report further examines motivation theories, including Maslow's hierarchy of needs, Herzberg's two-factor theory, and expectancy theory, and discusses how motivational techniques can enhance team effectiveness. Additionally, it identifies different types of teams within BBC, applies Tuckman's model for team development, and explores organisational theories for enhancing team performance while addressing barriers to team success. The report concludes by summarizing the key findings and recommendations for improving organisational behaviour within the BBC.

Organisational Behaviour

Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
a)Handy’s Cultural typology........................................................................................................1
b) How culture, power and politics is affecting the behaviour of BBC ......................................2
TASK 2............................................................................................................................................3
a) Content and process for the theories of motivation.................................................................3
b) Motivational technique will help to organisation in improving team effectiveness................4
c) Contribution of Improving the level of motivation within BBC.............................................6
TASK 3............................................................................................................................................6
a) Identifying and explaining different types of teams in BBC...................................................6
b) Tuckman model for team development...................................................................................8
TASK 4............................................................................................................................................9
a) Organisational theories for enhancing team performance.......................................................9
b) Barriers that have impact upon Team performance...............................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
These days’ organisations are facing a highly dynamic market where most of the elements
are becoming uncontrollable in nature. This has direct impact upon company internal factors that
allows it in functioning as per the requirements. The prime element that is the also a point of
concern for organisations is human resource (Acharya and et. al., 2011). It is a highly dynamic
force that can hamper or boost company ability to perform in market place. It is the task of
managers to ensure that people component is managed effectively, so that organisation efficiency
can be maintained and its long term survival is ensured. This report is based on British
Broadcasting Corporation. In this project it will be analysed as how culture and other
determinants impact organisation and its working. Various motivation theories will be mentioned
as well as a brief method of enhancing team work will be stated.
TASK 1
a)Handy’s Cultural typology
This model state about why people feel comfortable in once job while they do not find it
good in other. Basically, this method has given managers 4 different types of technique to
question about. They are stated below:
 Power culture: In this type of environment, authority and power are centralised and kept
within the limits of small group of people (Adeniji, 2011). This is a method that can be
used for recovering sick units and boost their abilities. Also, a strong culture is developed
with the aid of this approach.
 Role culture: Every person has his or her duties assigned in this approach. Basically,
managers ensures that employees are aware about the task that they have to do. This
assist in ensuring that each thing is completed in a set time period. Also, people are more
accountable due to their role.
 Task culture: The people who are working in a company are given various task. This
culture is the one where achievement of goals is more important and that is why team are
built for boosting organisation abilities.
 Person culture: This is where people keep their interest ahead of firm which impacts
organisation productivity and profitability. This is not a good environment and has to be
managed by managers by using hard approach.
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In BBC, Task culture is followed which is supported by role approach. This ensures that each
person is clear about his responsibilities and completes his duties as per requirements.
BBC is not much successful in condition of management and communication. As per the
view of Smith culture, it is required for firm to concentrate on their working and in addition will
attain coveted targets effectively. There was a case in enterprise which is connected to abuse of
child and it is not sort out by administration significantly because they were not having adequate
things. BBC is a big association; thus, if they face any difficulties then, this will provide negative
impact to their entire success and advancement.
b) How culture, power and politics is affecting the behaviour of BBC
In current situation, there are diverse factors that are affecting organization capacity to
accomplish its own particular objectives and targets. The laborers are affected when supervisor
takes choice that are not levelheaded or has certain level of impact upon individuals. BBC has an
exceptionally diversified manpower that comes from different rank, religion, foundation and
takes after various esteems and morals (Armache, 2012). Chiefs need to guarantee that their
needs and needs are satisfied with the goal that their profitability is upgraded. The power and
specialist given to center level people must be utilized as a part of a way which adjusts
representatives development and friends extension together. Likewise, there is prerequisite of
assignment of specialist to these individuals with the goal that they can accomplish all coveted
errand in viable way.
Essentially, control needs to designate according to necessity so that there are no contentions
and each undertaking is finished by people. The best administration needs to guarantee that these
exercises don't have affect upon culture and condition. There are times when unimportant power
is appointed and must be overseen by individuals. Be that as it may, it makes issues and clashes
between two.
Wherever individuals are cooperating, the prime issue of concern is legislative problems. To
become ahead or satisfy singular intentions, representatives are occupied with political exercises.
This factor has both positive and negative effect upon association. The workers can be spurred
and demotivated by the current level of legislative issues that happen inside an organization. In
BBC, this factor has caused most extreme issues (Buelens and et. al., 2011). The consistent
impedance of decision parties and also the need of development makes individuals to accomplish
something political in nature. More often than not is prompts clashes and aloof natures.
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However, it likewise help top administration in taking right choice in a set timeframe. The
representative support is expanded and better duty is there towards the work.
Power and legislative issues both go as an inseparable unit and has higher level of effect
upon association conduct. In the event that there is contrast or imbalance between controls then
governmental issues will likewise be on negative side. In any case, if top administration can take
right choices and disperse control in a proper way then the sort of governmental issues will
likewise be certain. The administrators need to guarantee that everyone is appointed according to
necessity and not on the premise of bias.
Power: This is associated with authority and will provide impact to others; therefore, they
will acquire either positive or negative results in company. This factor will influence persons as
if they are using it adequately then their interest will get affected. Manager as well as leaders of
BBC is not able to use their powers effectively; thus, it is difficult for them to get best outcome
and sort out problems.
Culture: There are many individuals who are working in firm and they are having their
own values, culture and in addition beliefs. This all can affect their performance either in a direct
or indirect way. In context of BBC, they are having adequate working culture which help them to
improve their working appropriateness.
TASK 2
a) Content and process for the theories of motivation
Motivation is required in individuals who are working for organisation. This is a factor that
can boost their abilities to achieve goals while can also lead to bad results if the levels reduces.
This is why managers in BBC need to use the theories for making sure that they are able to
provide employees right environment and elements to work on with (Coccia, 2014). This will
boost company profitability as well as overall productivity. The theories are mentioned below:
 Maslow Need hierarchy theory: Abraham Maslow gave this theory and stated about the
requirements of individual at different stages of life. Once managers understands this,
they will be able to motivate people in a best manner. The stages are stated below:
o Physiological needs: This are the wants where a person wants food shelter and
clothing. Basically they are concerned with basic amenities.
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o Security and safety needs: They are concerned with the want of security in life
and job.
o Social needs: At this stage person wants to develop relationship with society.
o Esteem needs: This is where he wants respect and recognition.
o Self-actualisation: This is a stage where a person has grown ahead of all desires
and wants to work for betterment of society.
 Herzberg two factor theory: Federick Herzberg gave this theory where he stated about
two different factors whose presence and absence can boost or reduce people motivation
(del Mar Alonso-Almeida and Rodríguez-Antón, 2011). He stated about Hygiene (whose
nonexistence can reduce level of motivation) and motivators (it doesn’t have any impact
on people if they are absent and their present is a boost for individuals).
Rather than this, another process related to motivational hypothesis will assist to improve
morale of staff members. Along with this, coveted targets will attained adequately. Reinforcement theory: this is connected with behaviour of employees; therefore, effective
results will acquire by firm. Expectancy theory: Motivation of staff member is very associated with their desires and
wants. Equity theory express: This is linked with person's perception and in addition, they will
compare their task with other individuals.
 Goal setting: If workers know about those targets which has to be attained by them then,
they will execute their task more appropriately.
These theories can be used by BBC managers for making sure that they are able to motivate
individuals in a desired manner. As a more motivated workforce will assist them in achieving
goals more appropriately.
b) Motivational technique will help to organisation in improving team effectiveness
There are different researches that are conducted by various specialists, these are utilized by
chiefs in BBC organization for enhancing adequacy of individuals and connection between all
levels of administration. These elements additionally helps a manager in keeping up the stream
of the procedure (Festinger and et. al., 2014). There are distinctive sorts of speculations which
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are expressed already that can be utilized by administrators to propel individual in accomplishing
objectives in more powerful way.
Maslow need hierarchy is an important hypothesis that can be utilized by supervisor for
satisfying absence of fulfilment. Representatives in BBC expect a great deal from their
organization and need it to satisfy their requirements and needs with this model a supervisor can
without much of a stretch distinguish the necessities of individual and enhance the level of
fulfilment by satisfying needs. It is a most straightforward technique that will permit
administration in guaranteeing better level of inspiration among individuals.
Herzberg two factor hypothesis is utilized for guaranteeing that there are no provisos left
and representatives are fulfilled. The best administration gives different chances to people to
enhancing their level of change in future. The two components permit director in distinguishing
factor that must be there for keeping up fulfillment level in individuals.
Expectancy hypothesis states about the things which a man anticipates from his
association. This is an idea that states about the things a worker needs to be satisfied by his
association. Supervisors can give them remunerates as far as extra, impetuses, non financial and
support their inspiration level (French, Stevenson and Michie, 2012). Fundamentally, this
approach will help in self inspiration and advantage association in improving execution of
individuals and serve purchasers in a best way. They have certain level of advantages related
with themselves and they are expressed underneath:
 Learning: People are continually getting the hang of, making them more astute and more
honed. The more a man will learn, more compelling he will progress toward becoming.
 Discipline: With learning comes teach to do an assignment or direct a movement.
Essentially, when specialists are more spurred, they have a tendency to be taught and
finish their errand on time.
 Productivity: Motivated individuals has a tendency to perform well and furthermore help
with building up a positive situation inside association.
 Job fulfillment: Motivation must be there if a man is happy with his activity. In the event
that there is absence of satisfaction then his execution will go down
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c) Contribution of Improving the level of motivation within BBC
Larger amount of inspiration will help BBC in achieving a more elevated level of
profitability and productivity which is required at present to defeat dangers of business sectors.
There are a few advantages and commitment of inspiration that are expressed:
 Job obligations: Motivated people are the person who offer more elevated amount of
profitability and productivity to the association. Fundamentally, when a man is fulfilled
then he tends to work all the more inventively and discover ways that enhances objectives
accomplishment (Fulk, Bell and Bodie, 2011). The point of organization for giving
buyers subjective items and administrations can be effectively accomplished. BBC
utilizes different sorts of procedures to support inspiration levels of workers and
guarantee that they are satisfying their obligations.
 Volunteering: If representatives are not happy with the working condition they won't
finish their own particular work and furthermore wont take an interest in some other
undertaking. However, in the event that similar individuals are fulfilled then they will
offer their best execution that will aid accomplishment of all objectives and goals. In
BBC, supervisors expects to guarantee that each assignment is finished in a set
timeframe. For this they continue examining the level of inspiration that is controlled by
workers in organizations.
 Customer benefit: This is the part which is the end result of having an inspired workforce.
Individuals are more determinant in accomplishing their objectives and targets
(Hackman, 2012). For this they serve individuals with better quality substance and
guarantee that each program is on air on time.
 Higher productivity and adequacy: People who are spurred has a tendency to finish their
work on time. This improves effectiveness level of any movement that is led by them.
This enhances organization picture in showcase and guarantees that more customers are
pulled in towards association and its offerings.
TASK 3
a) Identifying and explaining different types of teams in BBC
Each assignment can be finished in a set timeframe if the individual occupied with it is
exceptionally energetic or experienced. This is the place the idea of group building and working
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comes in. It is a way that can be utilized by chiefs for guaranteeing better and more compelling
finish of job. In BBC, there are different sorts of groups which are shaped for managing
distinctive assignment. They are expressed beneath:
 Problem fathoming groups: These are the groups which are made at the best level of
administration. Their primary assignment is to continue breaking down issues and
illuminate them viably (Kaufmann and Frisby, 2013). The patterns in showcase continue
changing and they must be broke down and received by people successfully. In 2008
budgetary emergency, BBC shaped a critical thinking/emergency administration group
which concentrated on guaranteeing that the effect of changes in showcase isn't there on
organization.
 Virtual groups: These are the groups that are not physically in presence. These are the
group that are not in a solitary place and scattered around globe. Fundamentally, every
one of the individuals are specialists of their own field and interface with each other with
the assistance of advanced innovation. BBC, at the season of news-hour, interface with
different specialists by means of Skype. It is a best strategy for enhancing association
around globe.
 Functional groups: These are the groups that are shaped as to play out a predefined work
in an association. The individuals has a place with various divisions and they are
assembled for finishing a predetermined errand in a best way (Raes, E. and et. al., 2015).
They frequently meet with each other and chief assumes a prevalent part in basic
leadership. These are the groups which are framed on lasting premise as they are
occupied with an undertaking runs continually.
 Self managed groups: These are the groups that have authority as well as power and are
occupied with centralised based leadership process.
 Project team: According to this, individuals who are doing same kind of work are doing
their task with aid of each other. If this sort of group is present in firm then, guidance
need to be given by manager.
Henceforth, it has been concluded that there are many kinds of teams in company, which
consist many employees who are having their own skills and knowledge. To attain objectives
timely, people have to complete their task in groups. This aids to reduce unwanted cost and
resources.
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b) Tuckman model for team development
It is must for company to prepare an effective group; so that, they can easily take benefits
from rivals at competitive world. Along with this, it aids them to attain desired targets within
limited time duration. BBC's employees fulfil their work by helping each other; as a result, they
will complete task with maximum effectiveness. If people do their work by coordination then
this assists to develop positive surrounding.
Rather than, it is must for manager to distribute work to staff members according to their
skills and knowledge. To improve their involvement in organisation, it is required for BBC to
conduct some sort of programmes. As a result, they will able to make environment more
friendly. There are distinctive routes in which group building should be possible adequately.
They utilize Tuckman display for guaranteeing a superior and more powerful group shaping
procedure. There are four phases in it however a fifth stage was additionally included by
scientists as of late (Suppiah and Singh Sandhu, 2011). They are expressed beneath:
 Forming: This is stage where group is framed. Individuals begin to know each other and
endeavor to have a total comprehension with each other. They are by and large tranquil
and watching.
 Storming: Once individuals begin to talk and banter with each other, they have clashes
and issues. This is the place individuals are less engaged and battle with each other.
 Norming: This is where they begin to embrace and adjust. The contentions begin to let
down and issues are arranged in more suitable way.
 Performing: People begin to cooperate with shared vision. They start performing and
guarantee that each undertaking is finished in a set timeframe.
 Adjourning: After undertaking is finished the colleagues go to their own ways.
On the basis of Tuckman team formation theory, Belbin gave few roles that individuals play
in a team (Thomson, K. and Van Niekerk, J., 2012). This allowed managers in assigning task to
people in a team and make them accountable for their job. The roles are stated below:
 Shaper: He is the one who shapes all the plans and polies of the group.
 Resource investigator: He is the one who ensures that there sufficient resources available
for each and every activity.
 Co-ordinator: This individual has a task of co-ordinating different activities for making
sure that all the issues are properly sorted out.
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 Evaluator: He is the one who keeps on analysing issues and conditions to assist decision
makers in sorting them out.
 Implementer: He is an important person who implements policies and plans.
 Team leader: He is a person who leads everyone on a path that allows people in achieving
goals and objectives.
TASK 4
a) Organisational theories for enhancing team performance
Group building is essential errand for business associations. Solid group execution will be able
keeping in mind the end goal to accomplish organization's objectives and targets in a specific era.
On the off chance that colleagues of BBC are not beneficial then the firm needs to embrace
powerful systems in order to extemporize their execution (Fulk, Bell and Bodie, 2011).
Alongside this, by controlling some endeavour’s and exercises, pioneers can meet up and get
cohesiveness in general group. Underneath said a few regions in which supervisors can enhance
group execution: -
 The principal activity is, group pioneers need to direct work powers decent variety
preparing for their subordinates. It is basic for chiefs to perceive each different practices
to work in appropriate way. Such preparing projects will be useful in deciding
imaginative arrangements towards social broadening issues at work environment.
 Team pioneers additionally need to make an adaptable correspondence process among all
individuals with which all colleagues can undoubtedly communicate with each other. It is
additionally assistive in finding new thoughts and developments for working exercises.
Consolation of sharing data will be likewise contribute in conceptualizing and undivided
attention of subordinates.
 Another one is, it is likewise basic for supervisors to set clear objectives and targets and
additionally time structure. As it were, group pioneers need to designate specialists
among all staff individuals as they can comprehend what they should do.
Aside from this, keeping in mind the end goal to get future results BBC need to receive the idea
of Path goal hypothesis. It is show that depends on authority styles and authoritative conduct
(Hackman, 2012). At the end of the day, administrators need to picked a viable authority styles
which suits in their business condition and skilled to accomplish their objectives and
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destinations. For instance the principle point of BBC is to increase high market development. In
the setting the firm needs to put more endeavors in order to achieve and hold representatives for
long haul period. path goal theory is tied in with expanding workers' support and inspiration
level so as they can turn out to be more profitable towards specific operations.
Path goal theory: This is related with leadership style and along with their behave.
Employees need to accomplish entire task in an effective and efficient manner. There are many
strategies which are formulated by leaders; so that, they can prepare effective structure of
organisation. This will assist them to retain workers in firm for longer period of time. Apart from
this, it is must for superior to share vision with staff members as it assists to provide motivation
to them; therefore, they will complete their work adequately. In context of BBC enterprise,
leaders are providing flexible environment to their employees which aid them to increase their
working performance.
Behavioural organisation theory: This will comprise different approaches; thus,
individuals will accomplish work in a proper manner. As a result, coveted targets and objectives
will be attained by company within time span.
b) Barriers that have impact upon Team performance
In this focused condition, there are certain hindrances which can influence group execution
and authoritative profitability (Walsham, 2012). These impediments can likewise block
cooperation by decreasing abilities and capacities of colleagues. Beneath said certain
obstructions of BBC which will influence its group execution: -
 The chief obstruction is poor correspondence. On the off chance that colleagues of BBC
will be not communicate with each other then it this can expands misconstruing and
issues among them. It produce breakdowns in group administration and furthermore
restrain execution of subordinates.
 Unclear objectives and goals are another hindrance. On the off chance that group
pioneers won't chose points and focuses of its group then individuals won't work
legitimately and can't present successfully towards administration.
 Lack of administrative inclusion additionally cultivate execution level of colleagues.
Alongside this, if individuals are not guided legitimately through their pioneers then they
won't finished their undertakings and exercises in a methodical way.
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 People who are working in company have their own culture and beliefs which are
following by them. Therefore, it is not easy for them to perform work together so that it is
required for manager to maintain it properly to accomplish work within time span.
 If workers are not properly trained then, they will not able to use resources appropriately.
It will increase cost as well as wastage which leads to high losses.
CONCLUSION
Organisation behaviour is known to be an investigation that is led on the ways people
cooperate with different gatherings. This is the procedure which is produced for influencing
business to process more proficient and powerful results. Essentially, it is a notable technique
that is utilized by incorporating logical approach in overseeing workers. In BBC, the chiefs are
centered around guaranteeing that connection amongst representatives and administration remain
at standard with prerequisite. They utilize different HR designs and polices to upgrade the
inspiration level of individuals and make correspondence between them more familiar.
Alongside this motivational system will help to chief in empowering them for performing errand
in fitting way.
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REFERENCES
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Organizational Productivity. Franklin Business & Law Journal. (1).
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Coccia, M., 2014. Structure and organisational behaviour of public research institutions under
unstable growth of human resources. International Journal of Services Technology and
Management. 20(4-6). pp.251-266.
del Mar Alonso-Almeida, M. and Rodríguez-Antón, J. M., 2011. Organisational behaviour and
strategies in the adoption of certified management systems: an analysis of the Spanish
hotel industry. Journal of Cleaner Production. 19(13). pp.1455-1463.
Festinger, D. S. and et. al., 2014. Achieving new levels of recall in consent to research by
combining remedial and motivational techniques. Journal of medical ethics, 40(4),
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French, D. P., Stevenson, A. and Michie, S., 2012. An intervention to increase walking requires
both motivational and volitional components: a replication and extension. Psychology,
health & medicine. 17(2). pp.127-135.
Fulk, H. K., Bell, R. L. and Bodie, N., 2011. Team management by objectives: Enhancing
developing teams' performance. Journal of Management Policy and Practice. 12(3). p.17.
Hackman, J. R., 2012. From causes to conditions in group research. Journal of Organizational
Behavior. 33(3). pp.428-444.
Kaufmann, R. and Frisby, B. N., 2013. Let's connect: Using Adobe Connect to foster group
collaboration in the online classroom. Communication Teacher. 27(4). pp.230-234.
Raes, E. and et. al., 2015. An exploratory study of group development and team learning. Human
Resource Development Quarterly. 26(1). pp.5-30.
Suppiah, V. and Singh Sandhu, M., 2011. Organisational culture's influence on tacit knowledge-
sharing behaviour. Journal of knowledge management. 15(3). pp.462-477.
Thomson, K. and Van Niekerk, J., 2012. Combating information security apathy by encouraging
prosocial organisational behaviour. Information Management & Computer
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