Organizational Behaviour Report: Culture, Teams, and Motivation at BBC

This report provides a comprehensive analysis of organizational behaviour within the BBC, focusing on the impact of culture, power, and politics on employee behavior. It explores various content and process theories of motivation, suggesting how these can improve team effectiveness and contribute to achieving organizational goals. The report identifies different types of teams within the BBC, such as functional, problem-solving, project, and virtual teams, emphasizing the importance of diverse team structures. Furthermore, it examines the elements of an effective team and uses organizational concepts like path-goal theory to recommend strategies for enhancing team performance and productivity, while also addressing the main barriers to effective performance within the BBC. The analysis concludes with recommendations aimed at fostering a more cohesive and productive work environment.

Organisational Behaviour
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Table of Contents
Introduction....................................................................................................................................4
Task 1..............................................................................................................................................5
a) Using Handy’s cultural typology (1986) or an alternative academic cultural model,
identify and discuss the earlier organizational culture within the BBC, as observed by the
Smith review...................................................................................................................................5
b) How has culture, power, and politics affected the behavior within the BBC in the recent
past and today?..............................................................................................................................6
Task 2..............................................................................................................................................7
a) Provide examples of how content and process theories of motivation, along with other
motivational techniques may have helped to improve the effectiveness of the teams within
the BBC...........................................................................................................................................7
b) How will improved levels of motivation within the BBC help to achieve its organization’s
goals?...............................................................................................................................................8
Task 3..............................................................................................................................................9
a) Identify and explain the different types of teams (you must include functional, problem
solving and project and virtual teams), within the BBC and why having different types of
teams is important.........................................................................................................................9
b) Explain what makes an effective team in the BBC..............................................................10
Task 4............................................................................................................................................11
a) Using an appropriate organizational concept/theory (such as path-goal theory) suggest
how team performance and productivity could be improved within the BBC......................11
b) What have been the main barriers to effective performance within the BBC?................12
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Conclusion....................................................................................................................................14
References.....................................................................................................................................15
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Introduction
The overall project report provides for the various factors involving culture, politics, and
behavior that tend to influence the working patterns of the organization. In addition, the varied
theories that can assist in the management of the varied factors that lead to better effectiveness
and efficiency in the overall operations of the company. Further provided the factors and aspects
that can influence the behaviors conducting the operations of the company in a positive manner.
In addition, the project report has provided the varied levels of motivation that can be adopted by
the management of BBC to attain the goals and objectives in an effective manner has been
elaborated. Further provided, the structure of the team that is required to be implemented by
BBC along with suitable recommendations has been provided so that to bring effectiveness and
relatedness’ in the overall working patterns leading to better and suitable position in the market
scenario.
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Task 1
a) Using Handy’s cultural typology (1986) or an alternative academic cultural model,
identify and discuss the earlier organizational culture within the BBC, as observed by the
Smith review.
During the organizational review, it has been observed that there are various approaches or
models that are being followed in BBC or a similar organization. However, there are some
models that are being followed since its inception or establishment. It is imperative to understand
the fact that culture is the most influential factor affecting or influencing the organizational
culture that exists or retains in an organization.
Adaptive or suitable culture will help to boost the employees and workers working at all the
levels. On the other hand, inappropriate culture or cultural model may create havoc in the
organizational structure (Yoo, et. al., 2012). It is interesting to note that the board of management
has little or nominal control over or influence over the corporate culture. As such, the top
executives or senior personnel working at the top level are more concerned with the
implementation or formulation of organizational culture in their concerned organization namely
BBC. Accordingly, the whole executive team is required to meet the tasks allocated or given to
them.
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b) How has culture, power, and politics affected the behavior within the BBC in the recent
past and today?
As a rule, BBC is symptomatic of mainstream media globally. CNN, MSNBC, New York Times
etc. have been found many times to be antagonistic to Israel. This latest round of Palestinian
violence has put this issue starkly in the spotlight again. There are no easy answers, but here are
a few ideas:
1) These organizations cater for a liberal, left wing, "egalitarian" worldview. This means that their
agenda is driven by their customer base. If an anti-Israel agenda is popular with this demographic
- this is the news you are likely to see (Acar, 2012).
2) Palestinian activists/politicians & terrorists are unafraid of contorting and twisting the truth or
fabricating issues to suit their narrative. As a rule, Israel has been largely quite principled in
reporting accurately. This gives anti-Israel activists significantly more ammunition as, in the
absence of some rallying outrage - they will simply manufacture some.
3) As a democracy, Israel has many dissenting views - many of them anti-Israel itself. This
means that the Israeli narrative is actually constantly being debated in Israel itself. On the other
hand, most Islamic countries are almost unanimous in their criticism, anti-Semitism or even
genocidal intentions. This allows them to make more noise (Mahadi & Jafari, 2012).
4) A large amount of anti-Israel sentiment is driven by the Islamic agenda. Considering the huge
Muslim population, and a large amount of fundamentalist or fundamentalist sympathizers among
them, it is inevitable that a great many key positions in media, politics, and activism will be held
by these people. They are then free to drive this agenda in the guise of "legitimate mainstream
organizations". A great example is a way that the United Nations Relief and Works Society has
effectively been hijacked by Islamic extremists. Anyone who is less savvy to these political
maneuvers is likely to see this organization as legitimate.
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Task 2
a) Provide examples of how content and process theories of motivation, along with other
motivational techniques may have helped to improve the effectiveness of the teams within
the BBC.
The motivational theories and the techniques analysis the areas through which the employees of
the organization can be encouraged as this help them and enable them to perform better. The
better performance through the team will help in maintain the coordination and then take the
actions. This will also help in solving the grievances of the employees which are faced by them
and will also enable them to perform better. This, in turn, will help in increasing the
effectiveness among the team members and will also enhance the productivity of the
organization (Memari, et. al., 2013).
The motivational theory such as the Maslow’s hierarchy theory identifies the needs and wants of
the employees so that the problem which are faced by the organization relating to the needs that
the demands of the customers are not fulfilled which demotivates them and then it affects the
overall effectiveness, as well as the performance of the whole team as well as the organizational
goals, are not achieved. The theory of X and Y is also related to the motivation where the X talks
about the positive aspect while they talk about the negative aspects of the individuals. This
theory believes that there are both the factors possessed within the individual some motives them
while some of them demotivate them but both needs to be considered by the organization so that
the employees can be motivated and can contribute to the success of employees. Therefore, in
order to improve the effectiveness of all the methods as well as the techniques to be considered
efficiently within the organization (Research Gate, 2012).
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b) How will improved levels of motivation within the BBC help to achieve its organization’s
goals?
Motivation is an important aspect that is required to be observed and understood so that the goals
and objectives can be attained in the desired manner. In other words, it is the tool that supports in
enhancing the level of performance so that better performance can be obtained by the overall
organization. In addition, there are various levels of motivation that tends to have different
opinion and views with respect to the performance of the team. These levels are to be properly
taken into consideration by the management of BBC so that the performance can be enhanced
leading to the better attainment of the goals of the organization (Khan & Ahmad, 2012).
There are some steps that can be used in the enhancement of the performance by the varied
levels of motivation:
 Proper measures and efforts are required to be made on the conduct of the various sessions so
that the employees are motivated in a positive manner.
 Observations are required to be made on the solving of the various queries of the customers so
that to attract them for a longer period of time.
 The various level of motivation will support in the better coordination of the activities that are
associated with the activities and operations of BBC (Tinuke, 2013).
 Further provided, it will assist in the integration of all the activities and aspects in the single
direction that is towards the attainment of the goals and objectives. This will also support in the
attainment of better position by the management of BBC in the scenario of the market.
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Task 3
a) Identify and explain the different types of teams (you must include functional, problem
solving and project and virtual teams), within the BBC and why having different types of
teams is important.
The organizations create a team so that the common goals of the organization can be achieved
through the collective efforts. This is done with the motive that the employees are able to provide
more specific results when they work in a team than that when they work alone (Rahman, 2012).
Different Types of Team
There are various types of the team such as problem-solving, virtual team and a quality team.
Problem-solving Team: This is the team which is formed on the temporary basis. The members
from various backgrounds possessing different skills, roles and interest. This team analyses the
problems from all the aspects and then the decisions related to the functions are taken.
Virtual Team: The virtual team is the group of people to participate in the organization
irrespective of their geographical locations. The communication of the team is done through
various channels of online sources such as conferencing and collaboration to take the crucial
decisions. The main advantage of this is that the members can work with the minimal
supervision (Tinuke, 2013).
Functional Team: The functional team is formed by the individuals who have the functional
expertise and work together towards the achievement of a common goal. It included people from
different backgrounds such as finance, marketing, and human resource.
Project Team: This team is formed for the specific project and is of different and performs
various individual functions. The team can be divided according to the need of the project. The
project team is engaged for the certain period and dissolved once the project is finished.
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b) Explain what makes an effective team in the BBC.
There is a number of the building blocks that are to be considered while making the effective
team. One of the best ways is to determine the clear objectives of the purpose and then take
decisions accordingly. With this, it also involves the effective process so that the communication
skills can be enhanced and the appropriate quality of the leadership can be maintained. The
methods are also used so that the effectiveness can be altered in the effective team management.
Tuchman: The Tuchman’s theory focused on the behavior of the small group and from the
several perspectives. He reviewed various articles and got to the conclusion that there are two
common features of all the small groups which are interpersonal and group structure. He also
explained four stages which are forming, storming, norming and performing (Raghunandan, et.
al., 2012).
Jensen: The Jensen’s theory denotes that all the individuals need to do the collective efforts so
that the success of the team can be achieved. He focused on the areas where the behavior of the
individual changes for achieving the goals and objectives of the overall team is affected which in
turn destroy the effectiveness of the team as a whole (Memari, et. al., 2013).
Belbin: He believed that the people on the team possess the various roles of a team. The roles
can be defined as the tendency of an individual to behave and their contribution in a specific
way. This analysis is done as he defines these are the factors which will lead to the team success
by ignoring the individual team.
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Task 4
a) Using an appropriate organizational concept/theory (such as path-goal theory) suggest
how team performance and productivity could be improved within the BBC.
To ensure that the appropriate performance and productivity can be obtained it is required that
the company make proper focus and observation on the various theories that can lead to the
better and effective judgment (Zameer, et. al., 2014). For the purpose, the administration of BBC
must take into consideration the path-goal theory that elaborates on the role of the leader and
manager in providing proper guidance and assistance so that to integrate the efforts of all the
individual working in the business concern in one single direction.
The path gal theory is a highly effective theory that provides a suitable path within which the
company is required to conduct its operations. In addition, it provides varied leadership styles
that can lead to the better process of the decision making. Along with that, the concerned theory
provides for the positive organizational culture leading to the building of an effective team that
can significantly contribute towards the success of the company. All such facts of the concerned
theory (Path goal theory) support in an effective manner in the enhancement of the team as well
as the overall productivity of the company (Rahman, 2012).
However, for the success of the theory, various factors such as individual uniqueness and
personality traits tend to play a vital role. As such proper measures are required to be observed to
improve the skills and capabilities of the entire workforce conducting the operations so that
better outcome can be attained by the management of BBC.
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b) What have been the main barriers to effective performance within the BBC?
With the changing scenario of the market, there are many changes that are required to be
considered by the authorities of BBC so that it does not affect the operations. Various changes
that can be faced by the authorities of BBC include:
Communication problem: There exists a great problem in the normal functioning of the company
when the process of communication is not strong enough. As such it acts as a great disturbance
in the varied function that tends to affect the profitability level. As such it is required that the
management of BBC make proper efforts to make the procedure of communication effective
leading to better results.
Inappropriate structure: There is a need to follow and apply a specified and predetermined
standard or layout. As such, it will help to evaluate and observe the organizational structure
prevalent or existence in a particular business enterprise. The existence of a defined or specified
performance standard will help to perform the business operations in a defined format.
Lack of trust: This is the main factor affecting or influencing the behavior of employees or
personnel working at all the levels. This can be achieved if there is a proper coordination among
all the departments functioning or operating in a business enterprise. If there is no trust amongst
the employees, the performance cannot be as per the desired or defined benchmarks.
Resistance to the factors of change: There are some factors that need to be addressed. A
slighter change in the factors can create resistance in the performance of the business operations.
Such resistance can create a big or a greater impact or influence. These factors need to be dealt
with in a sequential and organized manner. Generally, all the employees or personnel resist
changes and are not interested in adoption to changes. They are of the view and opinion that
changes create ambiguity or confusion amongst the employees. They feel hesitant in the
implementation or application of changes or modifications. However, they forget the relevance
and importance of applying changes. This is because sometimes incorporating changes are
necessary and are needed for gaining a competitive and strategic advantage over the rival firms.
Also, it helps to create a significant or relevant market share in the concerned industry. Since
BBC has been associated with the manufacturing sector, it can be rightly said that the
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manufacturing sector of the nation or country where it operates or where it functions will be
more influenced by the
Globalised operations: Globalize operations refers to the extending or going beyond the
boundaries of a particular nation. Thus, it involves expanding the business operations. This can
be achieved only if a business organization is competent enough to create a dominant market
share in the relevant industry. As such, it clearly indicates that BBC has been able to capture
strategic and competitive advantage over the rival or competitive firms. Scalability of operations
depends on various factors. More widely the operations will lead to motivate and stimulate
employees or workers. Many organizations are planning to diversify their operations by setting
up a subsidiary or branch in foreign countries or nations.
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Conclusion
From the discussion provided through the report, it can be concluded that the management of
BBC must elaborate a deep focus on the factors of culture, politics, and power that can influence
the work patterns and the operations. In addition to the fact various measures that can assist in
the motivation of the team as well as the individual. Further provided, the report has concluded
on the varied theories of motivation and techniques that can be used by the concerned company
in order to attain the proper effectiveness along with the attainment of the organizational
objectives. Apart from that, the project report has concluded on the relationship among the varied
factors with the performance of the team along with suitable recommendations so as to make a
proper and effective judgment.
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