This report provides a comprehensive analysis of the operational plan for BBQ Fun, focusing on employee performance management within the context of an e-commerce strategy. It outlines the performance monitoring plan, detailing key dates, resources, and progress reporting methods. The report emphasizes budgetary and financial performance indicators, including strategies to avoid budget overruns and manage resource allocation effectively. It also examines productive performance, highlighting the importance of employee motivation and continuous improvement. Furthermore, the report addresses employee performance in accordance with company policy, including the use of training programs to reduce errors and improve customer service response times. The plan includes online staff performance management, employee underperformance strategies, and coaching methods. Additionally, the report analyzes specific operational processes, provides key actions, and offers risk updates, concluding with an overview of the plan's implementation and impact on the organization's objectives.