BSBMGT517 - BBQ Fun: Developing, Monitoring Operational Plan

This document presents an operational plan developed for BBQ Fun, a simulated business. It outlines the organization's mission, vision, and values, emphasizing quality, customer value, and continuous improvement. The plan details policies and procedures supporting operational processes, implementation strategies, performance indicators, and physical sourcing methods. It includes a contingency plan to address employee underperformance, complete with coaching strategies and performance management systems. The report further covers financial, budgetary, and productivity performance, offering recommendations to enhance the company's overall effectiveness. The document concludes with a bibliography, referencing resources used in the plan's development. Desklib provides this and other solved assignments for students.

BBQ Fun Management operational plan
Developing an Operational Plan

Operation plan for BBQ Fun Company
This is the process by which an organization plans its business operations to achieve goals. The organization’s mission and plan will
help the organization achieve its objectives (Mihanović, 2016).The operational plan in this organization will help dictate the steps and
type of resourcing methods that help achieve its objectives.

Policies and procedures in BBQ fun that relate to Operational plan
The policies and procedures in any organization will provide support for the operational processes and systems. All documents with the procedures and policies in an organization must be accounted for.
The policies in an organization will indicate all the aims and objectives of organization. The procedures will support these policies (Noroozi, 2014). The procedures will provide specific guidelines on how to
implement policy and do specific functions. These policies and procedures will also indicate all the processes that help develop operational plans, assess risks and monitor performance.

Operational plan implementation
It should first be noticed that the operational plan is one of the most fundamental tool in directing the activities of an organization. All the workers
in an organization have to know the existence as well as the importance of these operational plans. This tool is important in ensuring all the
workers perform their operations in an efficient manner. All the staff must then be educated and informed about the kind of operations plans that
an organization uses or plans to use.

Performance indicators
These are those areas in performance that help determine the success of an organization in achieving its objectives (Parmenter, 2015). As per
this e-commerce plan the following are some of the objectives that must be obtained:
o Ensure financial improvement
o Increase professionalism
o Improved business operations (internal and externally)
o Ensure consumer satisfaction

Physical sourcing
Regarding the physical sourcing, the company will have to acquire external resources such as external advisor (Campo, 2015). The company will also be required to deliver forklifts and vans, which will assist in developing and upgrading the company’s website
Stages involved in physical sourcing
a. Request sourcing
The management staff files a request order of physical resources for operational purpose
b. Approval
The request order is approved by the CEO.
c. Quotation
After the approval of the order the quotation is sent to the supplier listed.
d. Purchase order
The best quality product is selected and then sent back to the management.
e. Payment
Payment is made by the CFO after his approval.

The monitoring and reviewing of the operational performance in BBQ fun.
a) The chief finance officer must prepare a three month financial statements. He will also be responsible to oversee all the budgets for specific
projects
b) The marketing manager will also help manage all marketing activities in the organization while the Operations manager will be responsible
of ensuring that all the daily activities are running smoothly and all other objects that affect operations are monitored

Contingency Plan
Name: BBQ fun
Name of person developing the plan: varaporn
Who was consulted?
Name: Pat Mifsud Position: CEO
Risk identified: High risk of employee underperformance
Strategies/activities to minimise the risk By when By whom
 An efficient leader should follow up with all
the other employees
1st Oct HR
manager
 Set goals 1st Oct Kim Chen
 Provide training opportunities 1st Oct HR
manager
 Set more training and work shop cover all
required skills in order to improve their skills
and knowledge.
2nd Oct HR
manager
 Encourage the staff to improve on
performance.
2nd 2017 HR
manager

Plan for coaching
Employee:
Coach/Manager:
Period: 1 -7 Jan 2017
Questions
Objectives What is the discussion’s agenda?
What will happen?
What achievements are to be made?
Reality What is happening now? Are the plans precise?
What are the steps towards the objectives?
What type of description was done?
Alternatives Who else might be able to help?
What could you do to change the situation?
Please tell me what possibilities for action you see.

a. Financial and budgetary performance
 It is essential that all the incomes and expenditures are well documented so that there is a
realistic and measurable budget that help anticipate the financial year returns.
 The chief finance officer is tasked with making financial statements and budgets.
a. The productivity performance
 In any organization it should be noted that the production capacity will increase when
output increases faster than the inputs (Gaskill, 1994). The production capacity reflects
how efficiently resources are being utilized.
 The marketing manager is tasked with all the aspects regarding marketing schemes.
 The operations manager must ensure that all the daily activities in the company are
efficient.
c. The sales manager has been tracking all the company progress with respect to the key
performance indicators
d. Some of the recommendations that will improve the company’s performance:
 Motivate all employees
 Offer adequate training to employees
 Ensure there is open communication

Bibliography
Campo, F. B. &. R., 2015. Assessing the Global Dimension of Sourcing: An Exploratory
Study on Italian Companies. International Journal of Supply Chain Mnagement, 4(3), pp. 4-
23.
Gaskill, L. R., 1994. Impact of Operational Planning on Small Business Retail Performance,
Iowa: Iowa State University.
Mclauglin, C. P., 1991. The Different Operations Strategy Planning Process for Service
Operations. International Journal of Operations & Production Management, 11(3), pp. 50-
67.
Mihanović, Z. M. &. D., 2016. Operational planning level of development in production
enterprises in the machine building industry and its impact on the effectiveness of production.
Journal of Economic Research, 29(1), pp. 326-330.
Noroozi, S., 2014. A Framework for Sales and Operations Planning in Process Industries ,
Linkoping: Linkoping University Institute Of Technology.
Parmenter, D., 2015. Key Performance Indicators: Developing, Implementing and Using
Winning KPI'S. 2 ed. New Jersey: Wiley Online Library.