BBQfun Operational Plan: E-commerce, Action Plan, Balanced Scorecard

This document presents an operational plan for BBQfun, detailing key actions, responsibilities, timelines, and resource allocation for various initiatives, including e-commerce integration and marketing. It includes a milestone-based action plan, contingency plans addressing operational and intellectual property risks, and a balanced scorecard outlining key result areas (KRAs) and performance indicators. The plan emphasizes staff training, sales growth, and risk mitigation strategies to ensure successful implementation and achievement of organizational goals. This resource is ideal for students seeking examples of comprehensive business planning documents; find more on Desklib, where students can access a wealth of solved assignments and study resources.

Operational Plan

Summary of the operational
environment of BBQfun

Action Plan
Milestone: Action and/or objective
(to achieve strategic aims of physical or
human resourcing)
Date Person responsible Budget or resources
(where applicable)
Approval of E-commerce project 10th January 2018 Manager responsible for the project Documents, presentation, Charts and plans
along with PowerPoint Presentations.
Development of Plan 20th February Departmental organisers Planning Charts and basic requirement details
as were approved.
Incorporation of E-commerce Functionality in the
website of the company
15th April Online sales and operations manager
and technical staff.
Designing of the Website tools and systems
developers kit.
Promotion of E-commerce Facilities available 5th May Marketing and Sales team Marketing Manager and use of different kinds
of promotional tools.
Launching of Website with E-commerce Facilities 28th August Technical and Information
Technology Team
Websites IP, login ID, General Settings,
Configurations.
Project is Completed and Successfully
Implemented
1st October Senior Managers and Top level of
Management
Various Documents and Project Reviews.

Performance indicators for
operational and financial Targets
Contingency Plan
Company name: BBQ fun
Name of person developing the plan:
Who was consulted as part of this plan?
Name Position
Risk identified:
Unsystematic Operations due to employee underperformance
Strategies/activities to minimise the risk By when By whom
The risk can be minimized by initiating
proper training and development of skills
and ability to handle e-commerce website
After
planning
Stage
Manager.
Contingency Plan
Company name: BBQ fun
Name of person developing the plan:
Who was consulted as part of this plan?
Name Position
Risk identified:
Risk of copying of intellectual property
Strategies/activities to minimise the risk By when By whom
The risks which are associated with
intellectual property of BBQ Fun being
copied by third party can be stopped by
taking legal rights of the property,
Before
Planning
Stage
Top level
managem
ent
Contingency Plan
Company name: BBQ fun
Name of person developing the plan:
Who was consulted as part of this plan?
Name Position
Risk identified:
Risk related to health of employees
Strategies/activities to minimise the risk By when By whom
The risk that during the work process
employee can get injured or severely hurt
can be prevented by keeping safety
equipment and safe working environment.
Before
Planning
Stage
Top level
managem
ent

Balanced Scorecard
KRA (key result area) Target KPI (key performance
indicator)
Result
Financial Increase in profitability
from the e-commerce
strategy of the
organization
Cost-Benefit Increase in profit
Sales Increment in the annual
sales of the business
Sales Turnover High sales revenue
Human Resource Training of the staff for
getting skilled workers
Competent Staff System is operated
successfully

Proposal for Resourcing

Consulting with the Sales and
Marketing Manager

Consulting with the Technology
consultant

Presenting the resourcing proposal
from operational general manager

THANK YOU