BCO5501 Business Process Engineering: Premium Patio Furniture BPMN

This project provides a comprehensive analysis of Premium Patio Furniture's business processes, utilizing BPMN and SAP workflow design. It includes workflow diagrams, EPC, BPMN models for order fulfillment, sales, installation, and assembling. The project also features an SAP workflow design, detailing the organizational plan, activities, and assignments within the sales department, order clerk, sales staff, assembler, driver, and accountant roles. The analysis covers order receiving, order analysis, finding new clients, optimizing credit limits, and installation scheduling, all within the context of Premium Patio Furniture's operations. The project is contributed by a student and available on Desklib, where students can find a wealth of study resources including past papers and solved assignments.

Running head: BUSINESS PROCESS ENGINEERING
Business Process Engineering
Name of the Student
Name of the University
Author’s note

1BUSINESS PROCESS ENGINEERING
Table of Contents
Assignment 1A:..........................................................................................................................2
Part 1: Work Flow Diagram:..................................................................................................2
Part 2: EPC.............................................................................................................................2
Assignment 1B:..........................................................................................................................2
Part 1: BPMN.........................................................................................................................2
Part 2: SAP Work Flow Design.............................................................................................4
Bibliography:..............................................................................................................................8

2BUSINESS PROCESS ENGINEERING
Assignment 1A:
Part 1: Work Flow Diagram:
Figure 1: User Level Workflow Diagram
(Source: Created by Author)
Part 2: EPC
Assignment 1B:
Part 1: BPMN
Order Fulfilment:

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Sales:

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Installation:
Assembling:
Part 2: SAP Work Flow Design
Organizational Plan: The units and jobs are sales department, order clerk, sales staff,
assembler, driver, accountant and few more. Activities:
Activity name Description
Order Receive The order clerk receive order
Order analysis Placed order is analysed to check client type, installation and site
visit requirements

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Finding new client The sales staff find new clients for future business sales
Optimizing credit
limit
The accounts department does this job of creating credit limit for
client based on its asset and growth
Installation
Schedule
The installation manager schedule the installation process based on
available dates. If equipment are not available then schedule is
changed
Defining Activities:
Activity name Assigned to Type When
Assigned
Reason for selection of type
and when assigned
Order Receive Order Clerk Positio
n
Run time The client can request an
order at any time and the
order clerk must process it
immediately
Order analysis Order
Internal
requirement
checking
Job Run time This process is handled by
order clerk and account
department as soon as an
order is received by the
order clerk
Finding new
client
Sales staff Positio
n
Run time There is no defined time for
this activity. The sales staff
continuously communicate
with potential clients
Optimizing
credit limit
Accounts Positio
n
Define Time The accounts department
store the new client details

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in file and analyse them later
in defined time to identify
the credit limit
Installation
Schedule
Installation
Manager
Positio
n
Real time The installation manager
schedule the installation
work whenever one arrives
Order Receive Warehousing Job Define time The products are delivered
in predefined time and
accounts department are
notified that in also
predefined time.

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Sap Work Flow Diagram:
Figure 2: SAP Workflow Diagram
(Source: Created bby Author)

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Bibliography:
Allweyer, T., 2016. BPMN 2.0: introduction to the standard for business process modeling.
BoD–Books on Demand.
Chen, W., Zheng, R., Zhang, S., Zhao, P., Zeng, H. and Zou, X., 2014. Report of cancer
incidence and mortality in China, 2010. Annals of translational medicine, 2(7).
Corea, C. and Delfmann, P., 2017. Detecting Compliance with Business Rules in Ontology-
Based Process Modeling.
Sheynkman, G.M., Johnson, J.E., Jagtap, P.D., Shortreed, M.R., Onsongo, G., Frey, B.L.,
Griffin, T.J. and Smith, L.M., 2014. Using Galaxy-P to leverage RNA-Seq for the discovery
of novel protein variations. BMC genomics, 15(1), p.703.