Bearing Assembly Team Case Study: Analyzing Productivity Decline

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Case Study

Contents
Task 1...............................................................................................................................................3
Task 2...............................................................................................................................................4
Task 3...............................................................................................................................................5
Task 4...............................................................................................................................................6
Task 5...............................................................................................................................................7
References........................................................................................................................................8

Task 1
Factors affecting the productivity and performance resulting in problems for the bearing
assembly team has been listed below on the basis of analysis and evaluation done from the case
study.
Changes made within the team
Shifting of duties around the employee present in the team.
The hiring of a new member named “Elizabeth Jennings”.
The decrease in the quality of services
The decrease in output by 23%
Development of multiple groups within a team
All of the above factors which have been implemented by Ted once Jim left the organization
resulted in dissatisfaction as well as high tension within the team members due to which it
becomes a problem for the bearing assembly team. For any team to work properly and deliver
high productivity, there must be motivation towards work and positive influence in between
them which is lacking due to new changes done by Ted. For the development of the team, five
factors must be followed which has been listed below:
 Forming
 Storming
 Norming
 Performing
 Adjourning
All these points have not been followed properly resulting in problems for the bearing assembly
team and decrease in productivity as well as the performance of the team. Ted needs to check
these points for the analysis of problems for the team.

Task 2
The bearing assembly team has been regressed to a very high level resulting in a decrease in
productivity and quality by 23% along with the development of multiple individual groups
within the team, starting off the blame game between the team members, heated arguments and
multiple other unofficial activities due to which work has been hampered for hours. All these
activities resulted in high tension environment within the team members and some of the
members decided to left or to take transfer in order to work in the better environment instead of
working in the present team with high tension (Forsyth, 2018).
All these happen due to the changes made in the team by Ted and newly appointed Elizabeth
who failed to build the same team again and also failed to follow all his responsibilities resulting
in performance and quality degradation for the team and their output. Not only Elizabeth but Ted
is also responsible for the problems as he failed to monitor the activities and team working after
the new member appointed in order to provide proper guidance to hold entire team with the
positive flow and motivate them for a better environment with new member instead of forming
small individual groups within bearing assembly team (Klug and Bagrow, 2016).

Task 3
Ted working as team leader is responsible for all the changes due to which problem has been
started with the bearing assembly team. He failed to perform as a good team leader in order to
bound the entire team and hold them as unite along with providing a positive attitude towards the
teamwork and their performance. All these started just because of the motivating a single
employee for his promotion instead of motivating the entire team and building team spirit to
maintain the same working environment, performance and productivity in absence of Jim and
with the appointment of a new member. A good leader must possess certain qualities such as
good communication skills, positive attitude, creativity for team, inspiring each and every
member of the team for the better performance and quality of work, etc. but Ted failed to
maintain all these qualities at that time, as a result, multiple problems started within the bearing
assembly team (Krasnoff, 2015). Different wrong activities done by Ted has been listed below:
 Use of incorrect words resulting in dissatisfaction in between team members
 Changes made within team members
 Shifting of duties without analyzing work culture for different employee
 The hiring of a new member with low leadership quality
 Development of small groups and gossips in-between team members
 Unwanted arguments
 Working for single-member instead of working for the entire team.

Task 4
At the time of crisis, one of the main task for Ted is to proactively anticipate & confront the
problems related to the team. Effective management of the entire team at the time of crisis and
problems needed best skills to manage multiple on-going problems as well as better
understanding with each and every member of the team to provide motivation and positive
influence towards the goal and objectives (Zwilling, 2018). Some of the best effective steps
which Ted needs to follow at this stage to improve the quality, quantity and work culture in
between bearing assembly team has been listed below:
 Quick action at the time of crisis: Ted needs anxiety towards the team and
communicates with team members on an immediate basis in order to improve the
problems and on-going issues with the team. He must be calm during the whole crisis
time to inspire other members of the team.
 Listing feedbacks: Ted must become polite with the team members so that they can
share all the feedbacks as well as their point of view either positive or the negative in
order to handle the current situation.
 Taking advice: Ted needs to ask open advice from each of the team members so that
they can work all together to improve the quality and quantity for the enhancement of
productivity and reduce the tensions in between team members.
 Taking ownership: Ted needs to take ownership of the current situation and perform all
the roles and responsibilities for the improvement.

Task 5
Development of effective plan to bring back the team on track must be done on the basis of
efficient communication among the team members because good teamwork is termed as the
reflection of elevated morale and better communication in between team members along with the
development of high moral standards for the enhancement of productivity as well as performance
of the team (Phillips, 2018). Planning consist of the following steps:
 Development of common vision among each & every member of the team
 Clear definition and understanding of goal and deliverables
 Equal distribution of roles and responsibilities
 Motivation and positive attitude towards the goal.
 Meeting and discussion with team members for feedbacks
 Monitoring and analysis of the performance of each & every member of the team.
 Appreciation for better performance of an individual

References
Forsyth, D.R., 2018. Group dynamics. Cengage Learning.
Klug, M. and Bagrow, J.P., 2016. Understanding the group dynamics and success of teams.
Royal Society open science, 3(4), p.160007.
Krasnoff, B., 2015. Leadership qualities of effective principals. Portland, Oregon: The Northwest
Comprehensive Center, Education Center.
Phillips, B., 2018. How to encourage teamwork in your business. [online] Adzuna. Available at:
https://www.adzuna.com.au/blog/2018/02/01/encourage-teamwork-business/ [Accessed 3 Aug.
2019].
Zwilling, M., 2018. The 7 Ways to Build Your Leadership Ability During a Business Crisis.
[online] Inc. Available at: https://www.inc.com/martin-zwilling/7-things-best-leaders-do-to-get-
business-back-on-track-during-hard-times.html [Accessed 3 Aug. 2019].