Patient Safety Enhancement: Beaumont Hospital Improvement Plan

This report presents a safety score improvement plan for Beaumont Hospital, addressing the rising number of post-surgery infections and declining patient safety scores. It examines the factors contributing to these issues, emphasizing the role of nursing leadership and the application of systems theory to identify and resolve problems. The plan highlights the importance of relational leadership styles in improving patient experiences and staff satisfaction. It further reviews current safety policies and procedures, recommending evidence-based strategies, including enhanced staff training and structured organizational changes, to improve patient safety outcomes and restore the hospital's reputation. Desklib provides access to similar solved assignments and resources for students.

Running Head: SAFETY SCORE IMPROVEMENT PLAN
Safety Score Improvement Plan
Name of the Student
Student ID
Name of the University
Organizational and System Management for Quality Outcomes
December, 2018

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SAFETY SCORE IMPROVEMENT PLAN
Safety Score Improvement Plan for Beaumont Hospital
The professionals and the experts engaged in nursing and healthcare of the patients play a key
role in maintaining the culture that provides quality care as well as patient safety in an
organization associated with healthcare of the people. Their role of addressing the issues
related to patient safety will further be discussedin the example of Beaumont Hospital. The
stated hospital is a multispecialty hospital located in Michigan in the United States with more
than 3000 beds.The hospital reports its data according to its performance to the Hospital Safe
Score, which is anon-governmental organization helps in ranking the hospitals according to
their rate of safety.
There is an alarming rise in the safety score for the surgical unit of the Beaumont Hospital
because of the number of injured patients being admitted to the hospital due to various types
of accidents they are meeting in their daily lives. The negative score might cause hamper to
the image of the hospital, because the unit has not been able to provide the patients with
required treatment and many have reported to have developed new infections due to improper
care. The nurse who looks after and manages the working of the organization has been given
the duty of identification of the problems, determine safety score improvement plan that are
based on evidences and devising a measurable and long term solutions for the arising issues
of safety. The problem that is being faced by the patients visiting the hospital has been
interviewed and details regarding the problems have been found where most of the patients
who had undergone surgeries reported to have developed new infections post the successful
completion of the surgeries.

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SAFETY SCORE IMPROVEMENT PLAN
Factors behind Patient Safety Issue
Presently as more and more patients are developing co-infections post surgery, the issue has
been one of the most reported incidents in terms of patient safety. In the opinion of Ulrich&
Kear(2014), the development of new infections, especially those spread easily are a serious
problem in nursing and healthcare as these results in permanent loss or dysfunction of certain
parts of the body and even death. According to the systems theory, the adverse events in
healthcare practices such as development of the new infections due to improper use of
surgical instruments and other such accidents in the hospital and health care organizations are
related to the quality of care that are being provided by these professionals.These are done at
the frontline of the operations such as the professionals of nursing (Chassin, Mayer& Nether,
2015).
The healthcare experts have completely relied on the systems theory as well as on other
thinking perspectives for analyzing the incidences of the safety issues as a challenge for the
discipline and practice of nursing. The theory further states that the problems in any of the
part of a system, for instance, the nursing department in health care centers affects the
functioning of the hospital as a whole (Kapuret al., 2015).Therefore, most of the larger
systems of organization need to be considered while the changes are being implemented in
the profession of nursing for improving the safety issues.
Influence of Leadership for Patient Safety
The leaders or the nurses at the Beaumont Hospital are important factor systems in driving
the changes both at the clinical and organizational levels. The leadership styles and practices
is the most important in achieving better outcomes and experiences of the patients visiting the
hospital. A study represented that the relational styles of leadership that focused mainly on
the people and their relationship helped in improving the outcome and experiences of the

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patients. This is because the nurses or the leaders of the organization were capable enough in
assessing the needs of their patients as well as coordinated staff and resources accordingly
(Carpman& Grant, 2016).
The nurses and their leadersof the hospital can take the advantage of the relational styles of
leadership and could effectively analyze the effect of the systems regarding the safety issues
on both the patients and on the experts such as the nurses. This style of leadership will help in
improving the satisfaction regarding the jobs among the nursing professionals as well as help
in better management of the staffs, thereby enhancing the safety and level of satisfaction
among the patients by providing high quality of care (Russet al., 2015).The leaders of the
nurses following the relational type of leadership are able to use the systems theory
effectively, analyzing the policies and procedures that have a great impact directly on the
patients, thereby affecting the way of delivery of care among the nurses (Rothrock, 2018).
Policies and Procedures on Safety Issues
In the view of Runciman, Merry & Walton (2017), the operational challenges those are
associated with the processes of drafting and maintenance of the comprehensive written
policies place heavy demands on the managers and leaders associated with the healthcare
organizations. Given increase in the financial pressures and top priority statuses, which are
most essential factors for patient care, the managers find it quite difficult in finding time for
the purpose of reviewing and updating the policies and the procedures. The policies and
procedures facilitate adherence along with professional practices that can be recognized,
reducing the variation in terms of practice. It helps in standardizing the practices across
multiple entities within a single system of healthcare services.
The Beaumont Hospital is committed to the provision of a safe and healthy working
environment for all the employees, volunteers, visitors, patients and contractors by means of

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commitment to the actions in line with the relevant Workplace Health and Safety legislation,
compliance codes and appropriate standards (McFadden, Stock& Gowen III, 2015). It states
that it would be proving them with an environment that will help in promoting and supporting
the psychological health as well as the wellbeing of the employees in the workplace.This will
be done in line with the core values of the organization such as unity, respect, excellence,
integrity and the code of conduct as proposed by the hospital.
Recommendations
Introduction of the changes for the patient safety starts with the collection of information that
is capable of ensuring an evidence-based approach of solving the problems. The data that has
been collected will further help in devising a safety improvement plan. A structured approach
towards the changes that are brought in the organization is important if the plan is
implemented in the most effective way. It is recommended that the nurses and other staffs
within the hospital need to be trained so that the safety of patients can be maintained
henceforth.

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SAFETY SCORE IMPROVEMENT PLAN
References
Carpman, J. R., & Grant, M. A. (2016). Design that cares: Planning health facilities for
patients and visitors (Vol. 142). John Wiley & Sons.
Chassin, M. R., Mayer, C., & Nether, K. (2015). Improving hand hygiene at eight hospitals in
the United States by targeting specific causes of noncompliance. The Joint
Commission Journal on Quality and Patient Safety, 41(1), 4-12.
Kapur, N., Parand, A., Soukup, T., Reader, T., &Sevdalis, N. (2015). Aviation and
healthcare: a comparative review with implications for patient safety. JRSM
open, 7(1), 2054270415616548.
McFadden, K. L., Stock, G. N., &Gowen III, C. R. (2015). Leadership, safety climate, and
continuous quality improvement: impact on process quality and patient safety. Health
care management review, 40(1), 24-34.
Rothrock, J. C. (2018). Alexander's Care of the Patient in Surgery. Elsevier Health Sciences.
Runciman, B., Merry, A., & Walton, M. (2017). Safety and ethics in healthcare: a guide to
getting it right. CRC Press.
Russ, S. J., Sevdalis, N., Moorthy, K., Mayer, E. K., Rout, S., Caris, J., ...&Darzi, A. (2015).
A qualitative evaluation of the barriers and facilitators toward implementation of the
WHO surgical safety checklist across hospitals in England: lessons from the “Surgical
Checklist Implementation Project”. Annals of surgery, 261(1), 81-91.
Ulrich, B., &Kear, T. (2014). Patient safety and patient safety culture: Foundations of
excellent health care delivery. Nephrology Nursing Journal, 41(5), 447-456.

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