The Beaumont Hotel: Professional Identity and Practice Report

This report focuses on professional identity and practice within the context of The Beaumont Hotel, a luxury five-star hotel in London. It explores the benefits of ongoing professional and personal development, emphasizing its importance for employee retention, confidence-building, efficiency improvement, and staff motivation. The report outlines the key skills and competencies expected of an operations manager, including strong negotiation, decision-making, critical thinking, and leadership abilities. A critical self-evaluation using SWOT analysis and a skill audit is conducted to identify strengths, weaknesses, opportunities, and threats. Various learning theories and approaches, such as behaviorism, cognitivism, constructivism, Gibbs learning theory, and Kolb's Learning Cycle, are discussed in relation to personal and professional development. The report concludes with a development plan that includes training, coaching, and feedback mechanisms to enhance communication and decision-making skills, aiming to improve overall performance and career progression. This document is available on Desklib, a platform offering AI-based study tools and resources for students.

Professional Identity
and Practice

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
About the organisation...........................................................................................................3
Benefits and importance of undertaking ongoing professional and personal development...3
The skills and competences expected by the employer for operations manager....................4
A critical evaluation of your own abilities, skills and competences......................................5
Learning theories and approaches used for............................................................................6
personal and professional development.................................................................................6
Best development approaches to enhance your own professional and personal development.. .8
Construct a development plan to enhance your chosen skills and competencies...................8
CONCLUSION .............................................................................................................................10
REFERNCES:................................................................................................................................11
Books and Journals:..............................................................................................................11
Online...................................................................................................................................11

INTRODUCTION
There is so much competition seen in the business environment. Each and every
individual must take suitable actions to choose the right career option and work to achieve goals
and objectives (Goryushkina and et.al., 2019). This report is based on The Beaumont Hotel.
There is discussion related to the skills that are required by employees in order to perform
effectively in the organisation at specific roles. There are several benefits of professional and
personal development. There is evaluation related to learning theories and the skills and abilities
with the help of self evaluation model. In the end of this report development plan is formulated
so as to support the requirement of the skills to achieve the career goals.
MAIN BODY
About the organisation
The Beaumont Hotel is established in London, UK. It is a five star luxury hotel that has
50 rooms and provide and was established in 2014 (About the hotel, 2021). They are various
facilities that are being provided to the customers such as spa, swimming pool, food and
beverages, conference rooms, fitness rooms, as well as front office in order to satisfy the
customers.
Benefits and importance of undertaking ongoing professional and personal development
It is seen that all the work must be done by proper planning. Professional and personal
development plays is key to achieve success and achieve goals and objectives. There is need of
continuous development and taking such actions that help them to grow and achieve career
growth (Camarero and et.al., 2021). The benefits and importance of ongoing professional and
person development are as follows:
Increase Retention: It is important to note that if an business organisation focuses on the
continuous development of the employees. As the focus of the organisation is on regular update
of the skills and competencies of the employees. This helps them to perform better and stay
effectively in the organisation. It is seen that it will help to retain the employees and become
loyal for the organisation.
Build confidence and credibility: If a person is able to enhance the skills and capabilities
of the employees (Bosela and et.al., 2018). The employees are able to work with confidence so
that they are able to achieve goals and objectives in an successful manner.

Improved efficiency: The employees are able to develop new skill set that helps them to
perform with more efficiency. It is beneficial for employers as the the desired work is done by
the employees in an effective manner.
Motivated Staff: It is necessary to note that by providing training to the employees and
evaluating their skills they are motivated for the work assigned to them. It helps the employers as
motivated employees perform better and enhance the productivity of the organisation.
All these are the benefits of regular development of employees in case of employers and
employees. There is overall benefit seen by the organisation as they get skills staff members.
The skills and competences expected by the employer for operations manager
It is important to note that there is requirement of some skills and competencies are
required for the role of operation manager. The individual that has skills is able to perform the
assigned task in an effective manner (Pacheco and et.al., 2020). In relation to The Beaumont
Hotel there is need of various skills so that they are able to perform the goals and objectives in a
successful manner. Below are the desired skills and capabilities:
Strong negotiation skills: As the operation manager of The Beaumont Hotel needs to
make purchases of inventory and carry on the production process. They require god negotiation
skills in order to deal with the stakeholders and select best deal for the hotel.
Decision-making: There is need to take effective decision by an operational manager.
As they have to decide the scale of production, take decision related to inventory management as
well as delegate the work to the team members (Castagneri and et.al., 2020). So, it is important
for operations manager of The Beaumont Hotel to take effective decision by analysing the
situation and attaining success.
Critical thinking ability: It is important to have critical thinking abilities. It helps to
analyse the situation and deal with the situation in an effective manner. It helps to take several
decisions and to solve the problem faced by the organisation. It will be beneficial for operations
manager of The Beaumont Hotel to have critical thinking ability.
Leadership ability: A manager has to manage the work done by team. It is desired that
the operations manager also has ability to lead the team. Leadership skills help to motivate the
team members and let them work with full efficiency.
These are the skills are capabilities that are required by the operation manager of the The
Beaumont Hotel.

A critical evaluation of your own abilities, skills and competences
It is necessary have ability to do self assessment. It is seen that self assessment helps the
person to know about the strengths and weakness (Foumthuim and et.al., 2020). It will help to
make further improvement so that they are fit for desired job role. In relation to operations
manager of The Beaumont Hotel the skill audit is done below:
SWOT Analysis
It is one of the method of self-assessment. It helps tan individual to know about strengths,
weaknesses, opportunities and threats.
Strengths
 Decision making skills: I have effective
decision making skills that help me to
take appropriate decisions and achieve
goals and objectives successfully.
 Leadership skills: There is need to lead
team in an effective manner. I have
skills and experience of leading the
team so that all the employees are able
to complete the desired work on time
(Pugh and Broome, 2020).
Weaknesses
 Time management skills: I am bad at
time management skills. I am unable to
complete the work in assigned time
period and that is a weakness.
 Communication skills: I am bad at
interacting on regular basis. It is a
weakness that I do not take feedback
from the employees on regular basis.
Opportunities
 There are huge number of opportunities
present as an operations manager in
hospitality sector.
 Along with the digital technology helps
me to perform in an effective manner
Threats
 There is a lot of competition in the field
of hospitality organisation.
 Covid-19 has reduced opportunities and
it is a threat being faced.
Skill Audit

It is another way of self-assessment that helps to give scores to the present skills. It helps
to know about the sills that need improvement.
Skills and Competencies Score to Self Score by Others
Decision making skills 9 10
Leadership skills 8 9
Critical thinking ability 9 8
Strong negotiation skills 8 8
Communication skills 6 5
From the above self-assessment is analysed that there is need of some skills in order to
manage the work in an effective manner. There are various strengths that will helps to work in an
effective manner. It is necessary to enhance the skills so that operations manager is able to
achieve goals and objectives in successful manner. For success of The Beaumont Hotel all the
employees must work to achieve the objectives successfully.
Learning theories and approaches used for personal and professional development
It is important to note that there is requirement of some theories and practices that will
support the ongoing personal and professional development of an individual. At the same time
there if all these theories are used in an effective manner then the organisation is able to achieve
goals and objectives in a successful way (Morozova and Kuzheleva, 2020). The theories and
approaches that are being used in order to support learning are discussed underneath:
Learning Approaches

Behaviourism: It is believed that the process of learning is not dependent on others.
Learning in an independent process that is dependent on the experience of the learner. It is seen
that learning is based on the behaviour of the individual.
Cognitive: This theory says that the humans process the information that they receive
and respond according to the same. There are changes in the behaviours of the individuals
according to observations and the things that are being learned by them. It is a process that
supports the to develop the skills in an effective manner (Bennett-Levy, 2019). The learning is
based on the internal process and are able to retain the knowledge.
Constructivism: As per this theory individual construct their own premise and use own
perspective. The way of understanding the situation and dealing with same is different as all have
their own level of perception. Each person is unique and that is the reason they are able to learn
in a different manner.
Learning theory
Gibbs learning theory: The theory is given by Graham Gibbs in 1988. It is seen that the
learning phase of an individual is in cycle. After completing a stage another stage takes rise. It is
important to note that individual learns in an effective manner with the experience that takes
place. There are five stages under the theory are they are as follows:
1. Description
2. Feelings
3. Evaluation
4. Conclusion
5. Action
It is seen that each and every stage has its own importance and help in learning. In the
actions that are required are taken. There is need of skills and knowledge that will support the
process of learning.
Kolb's Learning Cycle: It is another theory of learning. As per the theory there are steps
of learning in which first of all the experience is shared. In the next step the individual describes
the situation and learn note all the important points. There is discussion related to problems faced
and misunderstanding so that they can be sorted out. In the end suitable actions are taken so that
modifications can be done.

These are the theories and approaches to learning. By using them an individual is able to
work effectively and learn in an appropriate manner.
Best development approaches to enhance your own professional and personal development.
It is seen that with the help of self assessment an individual is able to know about the
skills and weakness. The next step is to work on the areas that need improvement. It is necessary
to note that there are various skills that are weak and must be enhanced. In order to work
effectively as operations manager of The Beaumont Hotel it is necessary to work on the skills
and develop them. The following are the ways that will help in personal and professional
development:
Training and development: It is important to note that I will take training in order to
enhance by communication skills. There is need to enhance the interacting skills and talk with
the members of team of regular basis (Charissi, 2020). It helps to manage the team in an
effective manner. This will help me to manage the operational work in an effective manner.
Coaching: To take effective decisions and manage the work effectively coaching can
help. There are superiors that cam help to enhance the decision making skills. They have ability
to tell about the ways of improvement and actions taken in the same field will help to improve
the decision making skills.
Taking feedback: It is another way to develop. The team members play a vital role in
own improvement. They work together with the manger on regular basis and that is the reason
they are able to give real feedback (Suchodoletz, 2018). It will help to work effectively by
working on the areas of improvement and achieving goals and objectives.
Learning from experience: There are both good and bad experience. It is important to
learn and work on the skills that need improvement. I am able to enhance negotiating skills so
that I am able to perform effectively as operations manager in The Beaumont Hotel.
All these methods help to improve and make personal and professional development and
achieve goals and objectives successfully.
Construct a development plan to enhance your chosen skills and competencies
Development plays a vital role in developing the required skills that will help them to
achieve success. These skills will help an individual to become a better operational manager and
use all the skills in an effective manner. The development plan is formulated below:

Skills Importance Actions Taken Time limit
Negotiation
skills
It is necessary to have
effective negotiating skills in
order to achieve economies
of scale.
Practice will help to
enhance the negotiating
skills.
3 Months
Communication
Skills
There is need to interact on
regular basis with the team
members and develop
relations with them
(Thommessen and Fougner,
2020).
By taking classes
related to
communication skills
and by reading books
and novels the skills
can be enhanced.
5 Months
Leadership
skills
These skills helps an
individual to manage the
team in an effective manner
and deal with all the
employees in an effective
manner.
By participating in team
activities a person can
enhance leadership
skills
2 Months
Decision-
making Skills
Operations manager must
have ability to take effective
decisions so that the goals
and objectives in an
effective manner.
It is seen that by
practising on case study
an individual is able to
enhance decision
making skills.
3 Months
Time
management
Skills
It is important manage the
assigned work on time so
that organisation is able to
achieve goals and objectives
successfully.
It is important to
formulate schedule and
then make efforts to
follow them. It helps to
manage work.
4 Months

It is important to form development plan so that helps to enhance the skills that are
required. It is beneficial to take justified actions in order to become successful operational
manager.

CONCLUSION
From the above report it is analysed that a person must take care about the career that
they want to choose and take suitable actions to achieve goals and objectives successfully. The
clarity of career so that suitable actions must be taken. There is discussion related to benefits
related to ongoing professional and personal development. The skills that are required by the
employees are listed in this report. There is use of self evaluating models that help the individual
to know about the areas of improvement. The learning theories and approaches to personal and
professional development are evaluated in the report. In the ned of this report a development plan
is formulated.

REFERNCES:
Books and Journals:
Bennett-Levy, J., 2019. Why therapists should walk the talk: The theoretical and empirical case
for personal practice in therapist training and professional development. Journal of
behavior therapy and experimental psychiatry, 62, pp.133-145.
Bosela and et.al., 2018. Contrasting effects of environmental change on the radial growth of co-
occurring beech and fir trees across Europe. Science of the Total Environment, 615,
pp.1460-1469.
Camarero and et.al., 2021. Global fading of the temperature–growth coupling at alpine and polar
treelines. Global Change Biology, 27(9), pp.1879-1889.
Castagneri and et.al., 2020. Precipitation variability differently affects radial growth, xylem traits
and ring porosity of three Mediterranean oak species at xeric and mesic sites. Science of
the Total Environment, 699, p.134285.
Charissi, A., 2020. The educational autobiography as a critical reflection tool towards personal
and professional development of pre-service early years practitioners. European Journal
of Education Studies.
Foumthuim and et.al., 2020. Can the roles of polar and non-polar moieties be reversed in non-
polar solvents?. Physical Chemistry Chemical Physics, 22(44), pp.25848-25858.
Goryushkina and et.al., 2019. Theoretical Aspects of entrepreneurial Education for hospitality
Industry. Journal of Environmental Management & Tourism, 10(4 (36)), pp.835-841.
Morozova, Y. and Kuzheleva, I., 2020, August. The research of personal and professional
development features of college graduates in the university: content and methods.
In E3S Web of Conferences (Vol. 210, p. 22026).
Pacheco and et.al., 2020. Growth, wood anatomy and stable isotopes show species-specific
couplings in three Mexican conifers inhabiting drought-prone areas. Science of the Total
Environment, 698, p.134055.
Pugh, M. and Broome, N., 2020. Dialogical coaching: An experiential approach to personal and
professional development. Consulting Psychology Journal: Practice and
Research, 72(3), p.223.
Thommessen, C.S. and Fougner, M., 2020. Body awareness in acting–a case study of TRE as a
supporting tool for drama students’ personal and professional development. Theatre,
Dance and Performance Training, 11(4), pp.434-452.
von Suchodoletz and et.al.,2018. Personal and contextual factors associated with growth in
preschool teachers' self-efficacy beliefs during a longitudinal professional development
study. Teaching and Teacher Education, 75, pp.278-289.
Online
About the hotel, 2021. [Online]:Available through: <https://www.thebeaumont.com/about>