Marketing Essentials: Beauty Giant's Marketing Report and Analysis

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This report provides a detailed analysis of Beauty Giant's marketing strategies, focusing on the role and responsibilities of the marketing function within the company. It explores the external environment's influence on marketing activities, including political, social, legal, technological, and economic factors. The report delves into the specific roles and responsibilities of marketing departments within Beauty Giant, such as pricing, product and service management, distribution, financing, human resources, selling and promotion, and production. Furthermore, the report examines the application of the marketing mix elements (product, price, promotion, place, physical evidence, process, and people) to achieve business objectives and goals. It highlights how these elements are used in the marketing planning process to promote Beauty Giant's new anti-aging product, 'Forever Young,' and attract customers. The report emphasizes the importance of marketing research, customer satisfaction, and building a strong brand image in the competitive beauty and cosmetic market.
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MARKETING
ESSENTIALS
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Table of Contents
INTRODUCTION................................................................................................................................3
TASK....................................................................................................................................................3
P1 Role and responsibilities of the marketing function...................................................................3
P2 Role and responsibilities of marketing related to Beauty Giant.................................................5
P3 Marketing mix elements to the marketing planning process to achieve business objectives.....6
CONCLUSIONS...........................................................................................................................10
REFERENCES...................................................................................................................................11
The Marketing Mix 4P’s and 7P’s Explained. 2018[ONLINE] Available
through:<http://marketingmix.co.uk/>...............................................................................................11
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INTRODUCTION
Marketing defined as tools which is essential to increase productivity and profit of business
(Cavusgil and et.al., 2014). It creates good brand image by performing various functions such as
product planning and strategy etc. Marketing is very affective way to increase business, through all
the process they want to give better customer satisfaction. Marketing research is very important to
developed a new business in marketplace (Baker and Magnini, 2016). This project discussed about
Beauty Giant, which is among the top beauty and cosmetic supplier.
Beauty Giant, is a private company in Fayetteville, establish in 2009 North California. They
offer the best beauty salon products to customer. But they never produce any products of their own,
so they decide to launched a new anti ageing product called ' Forever Young'. The company made
marketing plans which is very essential for there business. Further, this project is discussed about
the marketing plans and there role and responsibilities to attract customer toward the products, and
also explain marketing mix elements to achieve the business goal (Brady, 2014). At the end of this
project they discuss about the marketing plan of organisation.
TASK
P1 Role and responsibilities of the marketing function
Marketing played an important role in business success. This is the best way to promote the
product and services of company, through this process it makes a strong relationship between the
buyer and seller (Baker and Magnini, 2016). This process is very important for any company to
attract customer and make profits. 'Process' is marketing key word, it also defines the points which
has been included in marketing process, such as marketing research, promotion, distribution of
products and selling. All these process will help to increase profit in business (Cavusgil and et.al,
2014). Marketing concept is based on production, product, selling, marketing, societal and selling
and marketing concept difference. Beauty Giant, is a beauty and cosmetic selling company, they
have 50 branches in all over the UK. They sell beauty products for men and women and also offer
the best salon products to there customers, they have a variety of different hair products. Recently,
the company decided to launched a new anti ageing product called 'Forever Young'. They used all
the marketing functions to promote there business in marketplace.
The concept of marketing is based on customer satisfaction and according to there needs.
Beauty Giant adopt this idea to make there customer satisfy with their products. The first element of
this concept is production, based on quality and inexpensive products which company want to
provide there customer. The whole concept is based on the production, product and there selling.
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The company launched there new product which is anti ageing 'Forever Young'. They followed the
hole marketing concept regarding the current and future trends. The firm has to make marketing
research and get to know all information about the like and dislike of people in current trend and
then make a product which gives impact on the future trend. They also make products according to
quality and some other innovative features. The impact of there new anti ageing product on current
and future trend is highly effective, because the company made there products according to the
demand and need of people. It will help for making success in there business and also for the
growth of productivity. They also make marketing plans to increase profit. The organisation used
digital marketing concept to attract there customers.
External environment influence and impact upon marketing activity: External environment
define all the factors which has been come from outside. This environment has divided into two
types Micro environment and Macro environment. The new product of company impact and
influence on the external environment which is based on Political, social, legal, technological,
economical etc. They have to follow all the rules and regulation according to the government
policies and strategies. Political factors impact on there marketing activities because for some
reasons' government rules has been changed in some countries, where Beauty giant supply there
cosmetic products according to these changes' government increase tax on products. This process
impact on there prices and growth of productivity. Social factor show the trends and preference of
society. Media is the main source who reflect the society interest (Pike, 2015). Company provide
there product by identify the preference of people, it gets impact on their marketing activities such
as promotional and advertisement. Technological factors highly effect the business growth, in this
process the people need innovation according to there needs and requirement. Organisation made
those products which is different from there competitors and also make innovation in it. New
technology attract new customer more than now. The technique is always unique and different.
Beauty Giant include various from to make there product attractive and innovative from the others.
All these external environment impact on there marketing activities such as promotion and
advertising of 'Forever Young.
Role and responsibilities of marketing: Marketing helps to established a new business or
relationship between the organisation and there customers. This function also help to interact
customer throughout the feedback reviews. Marketing role is to promote business and advertise
there product in marketplace to attract customers. Beauty giant use this function to make profit and
established there business or good brand name in market. Through this process they promote there
new product within the source of Television, magazine, holdings etc. after watching product
promotion people attract toward and have a desire to used it in there daily life routine. They want to
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build a strong relationship with people on the bases of trust and understand of there products.
Advertisement is the best process to make organisation better and popular then the others.
Marketing helps company present all the basic information in front of people which help them to
understand product making process and there quantity. And also the benefit of this product. Above
all the process impact on the growth of business and profitable for the organisation. Buying, selling,
pricing, distribution, financing, promotion, product and service management is the function of
marketing. Company also follow marketing research process to know about the position or place of
business in marketplace.
P2 Role and responsibilities of marketing related to Beauty Giant
Marketing functions is divided into many steps: pricing, product and service department,
distribution, financing department, human resource department, selling and promotion department
and production department. All these functions increase business and productivity of products.
1. Pricing: company set there price according to product and services. Setting the right price
of products attract customer and also make interest to others through communication.
Beauty Giant set there new product price according to people affordable situation. Low
pricing with good quality attract customers. Company pricing department set price which is
valuable for there customer. Pricing effect marketing functions of company. For example: if
the substitute product of different company is selling their products at lower price then
beauty giant company, than it will affect the popularity of the product.
2. Product and service management: this department is worked for managing product and
their services. In the organisation they manage the process of product making and focused
on there packaging, designing, developing etc. Marketing is used to promote the right
product at right price level in front of society. This department work on providing there
better and best quality product.
3. Distribution department: In beauty giant the distribution department provide product to
customer's according to there demand, needs and requirement. Right distribution at the
correct location to the right people are there main motive. They want to satisfy there
customer offering good distribution service. Moving product from one step to another is
distribution. It gets impact on company marketing.
4. Financing department: financing department played an important role to make business
successful. In the organisation they make budget for doing such marketing activities such as
promotion, advertising through television, magazine, holding, distributing templates etc.
they collect funds for operating all the work of company. And also provide financial assist to
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people who buy there product and services. Financing runs business effectively. It also
focused toward inflow and outflow of money and assure that all price of marketing activities
is covered. Finance department in company has prepared budget for promotion, research and
distribution in order to face any strategy in of there competitors.
5. Human resource department: Human resource department played an important role by
selecting capable workers who perform task effectively. In above points, company launched
new product in market, for this they research programs before developing new product. This
is a technical process and they required capable, skilled and good behaviour able staff who
help in making there product attractive and innovative then other company. Human resource
department hire people who have highly qualified and had great skilled knowledge. They are
responsible for give training and development session to their employee for motivation. This
process also impact on the growth of business.
6. Production department: the work of this department is to manufacture products and
maintain relationship between the buyer and seller. Production is based on marketing
research, the company create a report according to research on marketplace. Beauty Giant
provide there products according to need and specification of their client requirement. They
get assure that the quantity of goods is delivered to client within a decided time frame. They
also made product which is good for skin and make them younger or healthy.
7. Selling and promotion department: this is the last step of all the function in marketing.
After the process of production, the department focused on selling and promoting there new
product through advertising. Communication directly or indirectly with people to find there
needs and requirement help organisation to sell there products. Promotion is the strategy to
sell company product in marketplace. It helps to achieve business goal and provide customer
better satisfaction regarding to the product which they want. Promotion source is adverting,
personal selling, through publicity and society and public relation. Selling product in right
price attract people. For example: Beauty Giant can do television advertising in the cities
where their products is known which will improve the popularity of the product.
The whole marketing structure is based on business needs. High level executive manage and
organise the work of low level executive. High level executive make plans and strategies and order
low level employees to follow them. In organisation they create planning and innovation to attract
customers. The role of marketing within business to customer and business-to- business impact on
the growth of organisation. Business to customer is a direct connection for the products. The
interrelationship between the marketing function and department of company impact the growth of
business all these function work effectively in making profit.
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P3 Marketing mix elements to the marketing planning process to achieve business objectives
To developed marketing strategy in business the company used marketing mix elements to
achieve business objectives and goals. Product, price, promotion, place, physical evidence, process
and people are the seven elements of marketing.
Product: product is the base of marketing, the company made product according to the need
of customer. They made physical product which is tangible and intangible in form. Products
is mentioned in tangible form and service of product is intangible which the company
offered to there customer. Beauty Giant made the best beauty products for clients. Good
product increase customers rating in positive manner, it will increase profit in business and
also help to achieve organisation goal (The Marketing Mix 4P’s and 7P’s Explained. 2018).
Good brand name is important in business market. This company has a good brand image in
marketplace by providing reasonable price product. They developed great quality product
and also make innovation in them.
Price: Price is the second element of marketing. Right pricing strategy developed
organisation success. This is the main stage which affect customer choice. Pricing is cost
which company charged for product. Beauty Giant make different price strategies such as
premium pricing, penetration, economy and price skimming pricing strategy. They premium
pricing policy to introduce new product which has clear competitive advantage in same
products. Thus, this element help to achieve business objectives.
Place: the third element of marketing is place. This is very important for business growth,
after discussed on product and price element, place is the main part of organisation. Beauty
Giant choose the right place for establishing there business in marketing place. They choose
the place where people get noticed there organisation and products. It impacts on business
and productivity. Changes in place affect the sales increasing.
Promotion: promotion is the best way to attract people toward the company products.
Beauty Giant launched new anti ageing product 'Forever Young' through using promotional
strategy for marketing. This process helps in introducing products detail in front of people
by advertising in magazines, newspapers, television, holdings etc.
People: people is the main target of business. This is the fifth step of marketing elements.
They effect business and productivity of product. Company create product according to the
requirement of public. They make those products which attract the people more than there
competitors. People satisfaction and feedback impact the goal of company, and also effect
the business objectives.
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Physical evidence: Physical evidence proof that the company is authorities in marketplace.
Good brand name is the example of physical evidence. The base of this process is
advertising through digital marketing. Company used digital marketing for proof the
authority in marketplace.
Process: this is the final step of hole marketing mix elements. After following all functions
process of marketing products is very important in achieving business objectives and goals.
Organisation follows the step of process one by one to make a good brand image in market
and also promote the product in proper way which attract the customer.
P4 Marketing plans for Beauty Giant
Executive summary- executive summary is a brief introduction of the process followed in
marketing plan. It incudes marketing objective, tools using for situation analysis like SWOT and
PESTLE, financial arrangement and budget allocation, marketing mix strategies and evaluation
method and correction action model use for minimise the variation.
Marketing goal and objectives
Marketing goals are the standards that any organisation want to achieve by its marketing
efforts. Marketing goal help in achieve the ultimate organisation goal. Marketing plans objective
varies with nature of organisation like manufacture and service organisation. For example Beauty
giant marketing goal for its new product is spread awareness in particular segment, announce
innovation in ageing cream, or no side effect of the product etc.
Situational analysis- situational analysis is a data gathering process about external and internal
environment that can affect an organisation. SWOT analysis use for company capability evaluation
and PESTLE is used to know external factor affecting business environment.
Strength
brand image and positioning
established distribution channel
regular product innovations
Collaboration with beauty experts.
Use organic ingredients
Affordable price range of products.
Weakness
Small targeted group.
No product differentiation
Product requires animal
ingredients as well.
Cavusgil, S.T. and et.al., 2014.
Weak online distribution.
Weak position in Asian market.
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Opportunity
Expansion opportunity in Asian market.
Country having middle age
demographic dividend have high chance
of product acceptance like china and
japan.
Build strong social media presence.
Product differentiation opportunity like
provide free skin check before buy the
product etc.
Threat
Other brand also provide same
product for very long time.
Cavusgil, S.T. and et.al.,
2014.Change in trend
easy entry for new player
small market target can increases
price for an individual
social and cultural barrier
PESTLE of Beauty giant
Political factor – in beauty industry government control the product process and ingredients
for health and safety of public. Beauty giant follow personal Care Product Safety Act
clauses. It uses more hand on process to make product.
Economical factor- economic factor like available disposable income, employment rate,
labour cost, raw material cost, tax rate, exchange rate also affect the beauty industry. Beauty
giant use differentiate pricing policy with different level of income, it also provides the
cream with different size.
Social factor- social factor are the by which a person get influenced or make his belief.
These this include family, social status, friends and peers etc. Beauty giant done its social
factor evaluation for their new product FOREVER YOUNG.
Technological factor – technological factor include the latest technology availability for
production, distribution, marketing. FOREVER YOUNG have micro dermabrasion
property.
Environmental factor – environmental factor include availability of natural resources,
waste and recycling policy,
Legal factor – legal factor are the rules and regulation set by government authority in
which a business has to work within. Labour law, health and safety law.
Segmentation, targeting and positioning: Segmentation is based on age, gender, demographic,
behavioural, psycho graphic and geographic. Organisation divided people in different group at same
level. They target people according to segmentation and then distributing product according to their
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positioning. All these process highly effect business growth and also help in achieving business
objectives.
Segmentation Beauty- Giant will use Demographic and geographic segmentation for forever
young as it targets middle adult people in 50 location across the UK.
Targeting Company will opt differentiated marketing with Product differentiation marketing
approach. Company want to tell innovation and product improvement to the buyer,
so it is the best strategy for product.
positioning Young forever's advertisement will communicate product quality, uses, and
Convenience. Also, product differentiation promotion will be use in promotions.
Marketing mix for young forever
Product Young forever anti ageing cream in different size dispenser.
Price Premium pricing will be use as company render innovation in product.
Place Customer can avail product in malls, supermarkets, beauty stores and franchises.
Company will use indirect distribution channel, which follows the conventional
wholesaler- retailer and buyer chain. Apart from It product is also available on
company website, apps and third party website.
Promotion As, beauty giants targets middle adult people, it will relay more on print
advertisement. Firm will put their promotions on fashion & beauty website and on
social media.
Marketing budget
Particular Amount (£)
Promotion 15000
Commission to
intermediates
10000
Salary to staff 10000
Utilities 5000
Other expenses 5000
Total £45,000.00
Monitoring and Controlling
Manager will use sales KPI indicators, ratio analysis, sales reports and
budgetary control to measure the total sales generate. In case manager finds variance
in standard and actual sale amount, various controlling method will be used to lower
the gap. For controlling purpose manager can make change in leader style and offer
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incentive and benefit to sales personnel, so that they will put their efforts to
maximum extent.
CONCLUSIONS
Above all the study it has been concluded that marketing essentials help in increasing
growth of business and product. By making marketing plans and strategies company make profit
with some innovation. The role and responsibilities also (Cavusgil and et.al., 2014).help
organisation to increase productivity and decrease employee turn over. All the function work
effectively in achieving business goals and objectives. Marketing mix elements help to established b
(Cavusgil and et.al., 2014).business and make it success in marketplace. The company used these
elements to get all the correct knowledge and also set the right price of product and give better
quality. They give better services to their clients according to their needs and requirement. All the
study give impact on business growth and help in achieving all the objectives of company.
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REFERENCES
Books and Journals
Baker, M.A. and Magnini, V.P., 2016. The evolution of services marketing, hospitality marketing
and building the constituency model for hospitality marketing. International Journal of
Contemporary Hospitality Management. 28(8).pp.1510-1534.
Brady, D.L., 2014. Essentials of international marketing. Routledge.
Cavusgil, S.T. and et.al., 2014. International business. Pearson Australia.
Lane, P., 2015. Human resources marketing and recruiting: essentials of employer
branding. Handbook of Human Resources Management.pp.1-30.
Malhotra, N.K., 2015. Essentials of marketing research: A hands-on orientation. Essex: Pearson.
Pike, S., 2015. Destination marketing: essentials. Routledge.
Pike, S.D., 2016. Destination Marketing Organizations–Research opportunities in an era of
uncertainty. In Book of Abstracts-6th International Conference on Tourism. International
Association for Tourism Policy (IATOUR).
Purvis, J., 2015. Human resources marketing and recruiting: Essentials of digital
recruiting. Handbook of Human Resources Management. pp.1-19.
Online
The Marketing Mix 4P’s and 7P’s Explained. 2018[ONLINE] Available through:
<http://marketingmix.co.uk/>
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