Managing Successful Business Project: CSR for Beauty In Distress Salon

This project analyzes the implementation of Corporate Social Responsibility (CSR) within the Beauty In Distress Salon, focusing on its impact on sustainability goals and competitive advantages. The project begins with a research title, background, aims, objectives, and research questions. It then outlines a detailed project management plan, including cost, scope, time, quality, and resources, along with a work breakdown structure and Gantt chart. Small-scale research is conducted using a questionnaire to gather data on CSR activities, the allocation of responsibility, the application of CSR initiatives, target groups, reasons for CSR focus, budget allocation, environmental measures, and challenges faced. The research findings are presented thematically, analyzing responses to assess the areas and value of CSR, the impact of CSR activities on competitive benefits, and recommendations for improving CSR activities. The analysis includes interpretations of the responses, identifying key themes and insights related to the salon's CSR practices. The project concludes with an evaluation of the results and findings, followed by the presentation of conclusions and suggestions.

MANAGING
SUCCESSFUL
BUSINESS PROJECT

TASK 1
P1 Project aims and objectives for Beauty In Distress Salon
Research title: “Executing Corporate Social Responsibility in a small or medium-sized
enterprise to fulfil sustainability goals”.
Background of research: Corporate social responsibility is an ethical model and it advices that
any organisation be it small or medium-sized, has a duty towards giving benefits to the society. It
is also named as corporate conscience, corporate citizenship or responsible business. The policy
of CSR operates as self-regulatory mechanism under which businesses supervises and assures
their active abidance with the law, ethical standards and national or international norms. Along
with certain frameworks, an organisations execution of CSR activities goes above just
compliance and involves in those actions which give some further social good, which is beyond
firm's interests and needed by law (Saul, 2012). In some areas like environmental issues or
labour regulations, organisations can select to oblige with law, to go above law, but they can also
opt for not complying with law, like when they intentionally avoid gender equality or mandatory
needs to recruit employees with disabilities. There should be a recognition given that several
hard laws are weak laws also. They are weak in the sense that they are enforced in a very poor
manner having little or no control and little or very few sanctions when there is a case of non-
compliance.
Research aim:: “To analyse the significance and value of CSR to meet sustainability objectives-
A study on Beauty In Distress Salon”.
Research objectives:
 To assess the areas and value of CSR for fulfilling sustainability goals.
 To analyse the impact of CSR activities to gain competitive benefits. To advise certain methods for improving CSR activities.
Research questions:
 What is the significance and value of CSR in meeting sustainability objectives?
 What is the effect of CSR in gaining competitive advantages?

P2 Project management plan covering cost, scope, time, quality and resources
Name of activities Duration Start Completion Predecessors
To find the title of study 11 days Mon
3/6/17
Mon
3/20/17
Making statement of
problems 8 days Tue
3/7/17 Thu 3/16/17 1
Set time limitation to
allot resources 5 days Wed
3/8/17 Tue 3/14/17 2
Conducting literature
review 18 days Thu
3/9/17 Mon 4/3/17 3
Selection of techniques
for investigation 15 days Fri
3/10/17 Thu 3/30/17 4
Calculation costs 11 days Fri
3/10/17 Fri 3/24/17 4
Data interpretation and
analysis 17 days Mon
3/13/17 Tue 4/4/17 5
Evaluation of results
and findings 8 days Mon
3/13/17
Wed
3/22/17 5
Presentation of
conclusion and
suggestions
15 days Mon
3/13/17 Fri 3/31/17 6
Documentation of
outcomes 11 days Tue
3/14/17 Tue 3/28/17 7
Submission of reports 4 days Tue
3/14/17 Fri 3/17/17 8
Notes to plan

To find the title of study- The title of the study is about the research made on CSR
activities conducted by Beauty In Distress Salon. It meant to seek the working in partnership
with local communities. Time limitation five days are provided for allocation of resources.
Conducting literature reviews in eighteen days with efficient quality and quantity. Various
techniques of research will be used in order to investigate the process and practices. The brief
evaluation will be provided in order to get results and findings. Documentation of outcomes will
be completed within eleven days. The overall budget of the plan was estimated £1000.
P3 Work breakdown structure and Gantt chart
Gantt chart was developed by Henry Gantt in 1910 and is the kind of bar chart that shows
the schedule of the project in the graphical manner. It shows the terminal and summary elements
from the beginning to the end of the project. It also shows the dependency relationship between
activities. The following chart represent the criteria of activities of the project from the beginning
to the end of the project completion.

TASK 2
P4 Small-scale research
Small scale research for meeting the project aim is made through questionnaire:
'Questionnaire on CSR activities done by the organisation.'
'Questionnaire on CSR activities done by the Beauty In Distress Salon.'
Name:
Age:
Gender:
1) Which type of CSR activities are done by your salon?
 Environmental activities
 Educational activities

 Women empowerment
 Charitable programs
2) Who should be given responsibility of complying with CSR?
 CSR manager
 Administration department
 Human resource department
 Others (kindly mention it)
3) How CSR initiatives are applied in your organisation?
 By arranging charitable programmes on yearly basis
 Through providing fiscal assistance to community based organisations
 By helping voluntary organisation
 Fund to government agencies and institutions
4) What type of target groups are covered under CSR initiatives by your salon?
 People residing near your organisation
 Chosen by taking consultancy with NGOs
 Random selection of any region or community
 Poor people who live in rural regions
5) What are the reasons behind covering the stated issues in CSR in your salon?
 Community demand
 Present importance of the issue
 According to the mandate of firm
 Others (Kindly mention it)
6) How much average percentage of annual budget is allotted for CSR activities
during past 2 years?
 5- 10 percent
 10-20 percent
 20-30 percent
 More than this
7) Which type of measures are taken by your organisation for reducing affects on
environment?
 Energy saving

 Recycling waste
 Developing nature friendly products
 Using renewable resources
8) What type of problems are being faced by your salon?
 Safety of employees
 Irregular work
 Rights of women
 Fair remuneration
9) According to your view, what could be major advantages of adopting CSR
activities?
 Improves reputation of organisation
 Enhances relationship with donors, community
 Increase in efficiency
 Gaining commercial advantages
Objective 1- To assess the areas and value of CSR for fulfilling sustainability goals.
Theme 1: Majority of the respondents agree that Beauty in Distress salon focuses on
environmental activities for CSR compared to other activities
1) Which type of CSR activities are done by your salon?
Environmental activities 4
Educational activities 2
Women empowerment 3
Charitable programs 1
10

Interpretation: From the above data it has been interpreted that Beauty in Distress salon focuses
more on environmental issues for doing their CSR activities. Out of 10 employees about 4 of
them agree that environmental issues are of prime focus by the firm. However, three of them
responded that salon works for women empowerment also. Only two of the employees replies
that salon pays attention towards educational activities, while just one employee said that their
salon focuses on charitable events. This showcases that salon is emphasises more on
environmental issues and women empowerment too.
Environmental
activities
Educational
activities
Women
empowerment
Charitable
programs
0
1
2
3
4 4
2
3
1
Column D

Theme 2: Half of the respondents accept that CSR manager is holding the accountability towards
compliance with CSR
2) Who should be given responsibility of complying with CSR?
CSR manager 5
Administration department 3
Human resource department 2
Others (kindly mention it) 0
10
Interpretation: With the aforementioned data, it is analysed that almost half of the employees
agree with the fact that CSR compliance is liability of CSR manager. From 10 respondents, three
of them responded that CSR should be under administration department while only two of them
replied that it should be responsibility of human resource department. None of them mentioned
any other department. This depicts that half of staff is not satisfied with the CSR manager and
they want to give this responsibility to any other department such as administrative or human
resource department.
CSR manager Administration
department
Human resource
department
Others (kindly
mention it)
0
1
2
3
4
5
6
5
3
2
0
Series1

Theme 3:Majority of employees responded that CSR initiatives are executed by giving financial
assistance to community based organisation
3) How CSR initiatives are applied in your organization?
By arranging charitable programmes on yearly basis 3
Through providing fiscal assistance to community based organizations 4
By helping voluntary organization 3
Fund to government agencies and institutions 0
10
Interpretation: From the above mentioned information, it has been analysed that most of the
respondents accept that cited salon applies its CSR initiatives by giving financial support to
community based firms. Out of 10 respondents, three of them responded that firm implements its
CSR initiatives by organising charity events every year. Whereas, three of them has a different
opinion about it. They replied that firms fulfils its CSR activities by supporting the voluntary
organisations. This showcases that quoted beauty salon pays more attention on giving fiscal help
to community based organisation rather than giving help to voluntary firms or arranging
charitable programmes. None of them responded that it gives help to government agencies.
3
4
3 By arranging charitable
programmes on yearly
basis
Through providing fiscal
assistance to community
based organizations
By helping voluntary
organization
Fund to government
agencies and institutions

Project Objective 2- To analyse the impact of CSR activities to gain competitive benefits.
Theme 4:Majority of the employees accepted that organisation chose its target group by taking
consultancy to NGOs
4) What type of target groups are covered under CSR initiatives by your salon?
People residing near your organization 2
Chosen by taking consultancy with NGOs 5
Random selection of any region or community 2
Poor people who live in rural regions 1
10
Interpretation: A clear majority of employees responded that their salon selects its target group
by consulting to NGOs. Out of 10 respondents, two of them replied that firm targets the local
people who live nearby to the salon. While, two of them said that it selected on a random basis of
any areas or community. Only one employee had a distinct viewpoint on this issue. His response
was that firm chooses it target group as the poor people who resides in rural areas. This shows
2
5
2
1
People residing near your
organization
Chosen by taking
consultancy with NGOs
Random selection of any
region or community
Poor people who live in rural
regions