Project and Quality Management: Bendigo Tours and Travel System Plan

This project plan focuses on the development of an information system for Bendigo Tours and Travel, a major Australian tour and travel company. The plan outlines the project's scope, aiming to replace a paper-based system with an automated one and migrate data to the cloud for improved efficiency and data management. It details stakeholder management strategies, including roles and responsibilities for the project manager and information system developer. The project employs an Agile SDLC model, justified for its iterative approach and suitability for information system development. The plan includes a work breakdown structure, Gantt chart, critical path analysis, and risk management strategies, addressing potential threats like cybersecurity and budget overruns. Financial projections and weekly status reports are also incorporated, providing a comprehensive overview of the project's progress and management.

Project and Quality
Management: Bendigo Tours
and Travel
Name of the Student:
Name of the University:

Introduction
 Bendigo Tours and Travel is one of
the largest tours and travel company
in Australia that is also targeting the
international market.
 The company provides a wide range
of tour and travel related services
including airline ticket reservation,
hotel reservation, car rental,
excursions and itineraries,
conferences, catering and others.

Project Scope
Statement
 The main scope of the project is the
development of an information
system for Bendigo Tours and Travel.
 The company wants to remove the
paper based fragmented computing
system completely.
 The paper based system will be
replaced by automated computing
system.

Project Scope
Statement (Contd.)
 The development of the information
system will allow the company to
increase the speed and efficiency of
the daily operations.
 The scope of the project also allows
the company to migrate the entire
database into cloud computing
system for better storage and
management of large volumes of
data.

Stakeholder Register
Stakeholder Name Designation Duties and Roles
Mr. A Project Manager Guidance,
management,
monitoring and
control of project
Mr. B Finance Manager Control and
management of
project funds and
budget
Mr. C Information Systems
Developer
Development and
implementation of the
information system
Mr. D Technical Supervisor Supervision and
reporting of project
work

Stakeholder Management Strategy
(Stakeholder 1 – Project Manager)
 The project manager is responsible for
management of the entire project.
 In addition to management of the project, he
is responsible for guiding the team members,
monitoring the project progress and also
implement change management as required.
 In this project, the project manager will be
responsible for managing the
implementation of the information system for
Bendigo.

Stakeholder Management
Strategy (Stakeholder 2 –
Information System Developer)
 The information system developer will need
to develop and deploy the proposed
information system for Bendigo.
 The system requirements have been
specified by Bendigo and the information
system must have the mentioned features
installed.
 Migration to cloud can also be achieved and
the information system developer will have
to ensure there is sufficient security of data
stored in the cloud.

Team Contract
 The team is appointed based on the
requirements that have been set and
discussed.
 The team must follow the working
guidelines as set by the organisation.
 The team must work professionally
throughout the course of the project.
 Failing to reach the milestones of the
project and late delivery will incur
penalties for the team.

Team Contract
(Contd.)
 There should not be any conflict
among the project team members
while working in the project.
 The team must submit weekly
reports at the end of each week.
 The team must abide by the
instructions of the project manager
throughout the project.

Team Contract
(Contd.)
Name Signature of Team Members
Mr. A
______________________________________
Mr. B
______________________________________
Mr. C
______________________________________
Mr. D
______________________________________
Mr. E
______________________________________

Financial
Projections
Cost Projections
Total Costs for New Hardware $ 260,000.00
Total Costs for New Software $ 45,000.00
Development Costs for the New Information
System $ 275,000.00
Training Module for the Employees $ 100,000.00
Total Development Cost $ 680,000.00
Maintenance Cost of the Information System $ 55,000.00
Operational Costs $ 5,000.00
Other Costs $ 15,000.00 Cost After 3 Years
All Recurring Costs of the System $ 75,000.00 $ 47,500.00

Financial Projections
(Contd.)
Benefits Projections
Savings from Wages of the Employees $ 150,000.00
Reduced Various Costs $ 170,000.00
Total Benefit $ 320,000.00
Discount Rate Used 9.00%