ITECH5404 Assignment 1: Review of BPM Benefits and Challenges

This report provides a detailed review of the article "Key challenges for enabling agile BPM with social software." The paper examines the benefits and challenges of Business Process Management (BPM), particularly focusing on agile BPM and the integration of social software. The author explores the prerequisites for an agile BPM lifecycle, organizational integration, and the features of social software such as weak ties, social production, egalitarianism, and mutual service provisioning. The review highlights key approaches to enable agile BPM with social software and discusses related work in the field, concluding with an overview of the lifecycle of business process models and the importance of stakeholder contributions. The paper also identifies the limitations of using secondary data.

Running head: BENEFITS AND CHALLENGES OF BPM
BENEFITS AND CHALLENGES OF BPM
Name of the Student
Name of the University
Author Note

BENEFITS AND CHALLENGES OF BPM 1
Executive summary:
The purpose of this paper is to provide a detail article review of “Key challenges for
enabling agile BPM with social software.” The social bpm is basically a practice of involving
all of the relevant stakeholders actively in one of the BPM endeavor by the utilization of the
social software as well as the underlying principles of it. It gives the allowance to enhance the
completeness, corrections as well as usefulness of the process models. However, the huge
numbers as well as variations of the contributors and contributions give rise of a huge number
of challenges that has been examined in the article.

2BENEFITS AND CHALLENGES OF BPM
Table of Contents
Introduction:...............................................................................................................................2
Prerequisites for the Life cycle of an agile BPM:......................................................................2
Organisational integration:.........................................................................................................3
Features of social software:........................................................................................................3
Weak ties:...............................................................................................................................3
Social production:..................................................................................................................4
Egalitarianism:.......................................................................................................................4
Mutual service provisioning:..................................................................................................4
Social software agile BPM:........................................................................................................4
Key approaches to enable agile BPM with the social software:................................................5
Related work:.............................................................................................................................5
Conclusion:................................................................................................................................5
References:.................................................................................................................................7

3BENEFITS AND CHALLENGES OF BPM
Introduction:
The business process management formally known as BPM is called agile at the time
this can react adequately and quickly to the external and internal events. The BPM needs to
put business process life cycle on a newly developed paradigm. The purpose of this paper is
to do an article review of “Key challenges for enabling agile BPM with social software.” The
article advocated that the social software gives the permission to the people for satisfying the
primary requirements to enable the agile business process management through applying the
four features of the social software that are social production, weak ties, mutual service
provision and egalitarianism. The article has identified semantic and organisational
integration as well as responsiveness as the primary requirements to implement a life cycle of
Agile BPM. According the article, at present there is existing a growing awareness of the
shortcomings of the approaches of classical BPM. On the basis of the observations that are
made in issues, practices such as dividing model reality was identified. The article also
describes the divide between procedures and abstract process models that are executed in the
practices.
Prerequisites for the Life cycle of an agile BPM:
The life cycle of an agile BPM id actually the life cycle of a BPM, which is having
the capability for supporting the vision of an agile based enterprise. This should be having the
capability for quick reaction to the external and internal events. But the approaches of the life
cycle of current BPM are on the basis of tayloristic type of thinking. The meaning of this is
the life cycle of BPM need to be divided up in some of the small processes that are often
assigned exclusively to a stakeholder only. The capabilities and rights of the stakeholders for
contributing has been tailored therefore for supporting the execution procedure of the

4BENEFITS AND CHALLENGES OF BPM
operations that are assigned. On the other side, they are able to restrict the stakeholder’s
contribution to only that one as well as the life cycle of BPM that is pre-defined.
One more source that is for the identification of the prerequisites in that the analysis
has been done. The failure for using a language that is understandable to each of the
procedures that the stakeholders have identified like a risk that is for the risk related to the
business process management generally. The reason behind this is, this may delay the
reaction that is for the events that are external. The risks are having a specific importance for
the life cycle of agile BPM.
Organisational integration:
As described in the article, the agile business process management needs the
integration of organisations of all of the stakeholders. Though, this is not possible to make
identification of all of the contributions as well as the contributors of them. Therefore, all of
the stakeholders are need to be having the capability of doing submission of requirement of
him to the life cycle of BPM. Therefore, the agile organisational integration of the agile
BPM needs to overcome the hierarchic and elitist view of the world. This is also having the
power to give assurance that the stakeholders are not regarded so much capable in the
approaches that are standard. The organisational integration has to break both of the implicit
and explicit forms of the exclusion like the stakeholder’s execution.
Features of social software:
` In the introduction of the article it is described that the social software is kind of
software that has been made in accord of the four features that has been described in the
article. They are as per following:

5BENEFITS AND CHALLENGES OF BPM
Weak ties:
The relationships which are on the basis of the structure of team or hierarchy is
known as strong ties that are the primary part of the organisation as well as they are
appropriate probably for the business processes that are repetitive and well defined.
Social production:
The social production breaks with the centralized paradigms. The meaning of that is,
this is possible for integrating the innovative and unforeseen contributions and contributors. It
has been declared by the authors, “Many social and organizational factors play an important
role in the working of any organization ... a useful cooperative work model must capture
much more than the steps of procedures. The concept of goal expresses an intention, this is
what must be achieved.”
Egalitarianism:
It is realized by the social software that the egalitarianism through the abolishing of
the hierarchical structures by doing of the merge of consumers and roles of the contributors
as well as introducing the culture of trusting. It is highly relied by the social software that the
thought of giving similar rights to all of the participants for contributing. It has been done
with the intension of encouragement of the contributors.
Mutual service provisioning:
The co-operation model is changed by the social software from one client server
model that is based on the service exchanges.

6BENEFITS AND CHALLENGES OF BPM
Social software agile BPM:
It is represented by the transition form that the business process management to the
agile BPM is able to imply that the alteration in the specific paradigms of the life cycle of
BPM, like tayloristic type of approach is being utilize by the current life cycle of BPM.
(Figure: Mapping of features of social software)
Key approaches to enable agile BPM with the social software:
The organisational integration can be less effective for the lack in motivation for the
participation. The article has identified semantic and organisational integration as well as
responsiveness as the primary requirements to implement a life cycle of Agile BPM.
According the article, at present there is existing a growing awareness of the shortcomings of
the approaches of classical BPM.
Related work:
The article has also addressed some of the work that are related to this as there are
existed a number of life cycle of BPM like the PAIS life cycle that is consisting design

7BENEFITS AND CHALLENGES OF BPM
procedure, enactment, implementation as well as diagnosis. The knowledge intensive
procedures have been realized typically by the structured workflows.
Conclusion:
Thus, it can be concluded that the paper has describe the life cycle of the business
process models. The main drawback of the paper is that it has used secondary data instead of
using primary data. Thus, it can be said that the capabilities and rights of the stakeholders for
contributing has been tailored therefore for supporting the execution procedure of the
operations that are assigned. On the other side, they are able to restrict the stakeholder’s
contribution to only that one as well as the life cycle of BPM that is pre-defined. Therefore,
the agile organisational integration of the agile BPM needs to overcome the hierarchic and
elitist view of the world. This is also having the power to give assurance that the stakeholders
are not regarded so much capable in the approaches that are standard

8BENEFITS AND CHALLENGES OF BPM
References:
Bruno, G., Dengler, F., Jennings, B., Khalaf, R., Nurcan, S., Prilla, M., ... & Silva, R. (2011).
Key challenges for enabling agile BPM with social software. Journal of Software
Maintenance and Evolution: Research and Practice, 23(4), 297-326.