Developing Individuals, Teams, and Organizations at Bentley Motors

This report provides an in-depth analysis of HR skills, professional development, and organizational learning within the context of Bentley Motors Limited. It explores the essential skills, knowledge, and behaviors required by HR professionals, including staffing, employee relations, and compensation. The report examines personal skill audits and the development of professional development plans, differentiating between organizational and individual learning, training, and development. It emphasizes the need for continuous learning and professional development to drive sustainable business performance. Furthermore, the report analyzes high-performance working, employee engagement, and different approaches to performance management that support a high-performance culture and commitment within the organization.

Developing
Individuals, Teams and
Organisations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK1.............................................................................................................................................1
P1: Describe the appropriate and professional skills, knowledge and behaviour required by HR
......................................................................................................................................................1
P2: Analyse personal skill audit for development of professional development plan in the job
role...............................................................................................................................................3
TASK 2............................................................................................................................................5
P3: Difference between Organizational and individual learning, training and development ....5
P4: Describe the need for continuous learning and professional development to drive
sustainable business performance ...............................................................................................7
TASK 3 .......................................................................................................................................9
P5: Analyse the understanding of high performance working help in employee engagement
and competitive advantage ..........................................................................................................9
P6: Different approaches to performance management which support high performance culture
and commitment ........................................................................................................................10
CONCLUSION .............................................................................................................................11
REFERENCES .............................................................................................................................12

INTRODUCTION
Team play a important role in the organization because it is made by group of individuals
, they help each other at the workplace and focus on their skills and knowledge and also create
positive environment. In the market competition is increasing due to internal and external factor.
In the development of teams, individuals and company the attitudes of employee and their
personality development is necessary requirement which is done by the capability of the HR. it
is done by training, assessing and giving them target, the evaluation of performance is done by
their strength, weakness (Alahyari, Svensson and Gorschek, 2017). This report is based on the
Bentley Motors Limited which is a British manufacturing company of luxury cars and SUVs, it
is founded on 18 January 1919 and also founded by W.O. Bentley, H.M. Bentley. Their
headquarter is located at Crewe, England. In this there is the analyse of the employee skill,
knowledge and behaviour which is require by the HR. apart form these there are different factor
is also used for evaluate learning and development to drive sustainable business performance. In
the organization, understanding the high performance working which is require for worker
engagement and competitive advantage. There are different ways in which performance
management and effective communication support high performance commitment.
TASK1
P1: Describe the appropriate and professional skills, knowledge and behaviour required by HR
In the Bentley, Human resource specialists play a vital role in recruiting, screening,
interviewing,and training. Their main aim is to maintain the employee relation and payroll
benefits. They plan, direct and help in coordinate the function of administrative in the Bentley
Motors Limited. In this entity, specialists are important for recruiting the worker according to the
job place. They see the different aspect of the employment, for example- standards, labour law
and employee benefits and also help in assess the performance of the worker and their
improvement in the skill and talent (Ali Taha, Sirkova and Ferencova, 2016).
Desired Professional role-
Knowledge Skills Behaviour
In this they have the
practice of collecting all
In this they have different skills is
present in the HR. some of them is
There are different behaviour
which is necessary for all HR
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policies, information in the
company.
 Staffing
development- it
means they have
knowledge of
recruiting and
selection which
candidate is best
suit for the job
according to their
specialization. In
Bentley, they
perform this
knowledge for
business
development by
recruit different
worker according
to vacancy.
discussed below-
 Employee relation- they
have skills of maintain
relation between employee
by conducting various
activity in the organization.
In Bentley, they maintain
the relation with all
employee so all remain
motivated and help each
other if some conflict arise
( Baldwin, 2016).
specialists.
 Purpose oriented- this
behaviour is most
important because they
must understand the
purpose of business.
They present that
purpose in actions by
the deep
understanding. In
Bentley, they tell
employees about their
role and their company
purpose which is they
want to achieve.
 Compensation- it
means they have
full knowledge of
the salary structure
in the organization,
According to the
position and also
have knowledge of
the incentive and
record data of all
worker. In Bentley,
 Teamwork and
collaboration- it means
individuals have to work in
the team and they have to
collaborate with each other
which is done by the HR.
In Bentley, they focus on
positive environment which
is done by team working
and this skill also help in
 Solution oriented- HR
manager has behaviour
of problem solving
because in the
organization employee
find many problems. In
Bentley, manager help
in finding the solution
of worker problem in a
polite way.
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they know the
compensation
structure of all
employee because
at last of month
they have to
prepare a salary
sheet.
the completion of vision.
 Safety and health-
they have the
knowledge of the
safety and health
of employees
because it is very
important for the
satisfaction of
worker. In
Bentley, they
provide safety
measures and
health activities for
the worker.
 Scheduling- it means do
the work according to
schedule plan. In Bentley,
they do proper scheduling
for the interviewer and for
each task (Cavka, Staub-
French and Poirier, ,2017).
 Polite Behaviour- it
means there behaviour
is of friendly nature
which help in maintain
the relations and trust.
In Bentley, they react
to the employee
mistake in a polite
manner.
P2: Analyse personal skill audit for development of professional development plan in the job role
Personal skill audit- It is the audit of the personality development and behaviour of the
individuals, it is a written document which says about skills that lie with person and in which
skills there is the need of the improvement. In context to Bentley, the skill audit is conduct for
the knowledge, skills and behaviour of the HR specialists (Fillery‐Travis and Lane, 2020).
Knowledge Ratin Skills Ratin Behaviour Rating
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g g
Staffing
development
2 Employee relations 3 Purpose oriented 2
Compensation 4 Teamwork and
collaboration
5 Solution
oriented-
3
Safety and health 4 Scheduling 3 Polite Behaviour 1
From the above skill audit of HR in Bentley, it is examine that they have to focus on their
knowledge which is staffing development because the main task of the HR is to identify the
talent and negotiate salary and use of various recruiting technology for the applicants. In the
behaviour they have to improve their purpose oriented behaviour because it is very important to
know the purpose of the business and also help employees to understand that purpose. They also
have to improve their polite behaviour because they have to handle every situation in a polite
manner for maintaining the employee relation.
Personality development plan- In the organization, professional development plan is a
plan crated by the HR manager to identify the essential skills and effective resources to achieve
and support the individual career objective and the needs of the company. It is the document in
which the goals, skills and personality development traits of every worker is written. In Bentley,
HR manager make this plan for the employees according to their bad skills which require
improvement and after then evaluate that skills, is it improved or not (Fillery‐Travis and Lane,
2020).
KSA to be
developed
Activities
required for
development
Duration Developing
monitoring
Approach
Assessment of
development
Detailed
evaluation
Polite
Behaviour
Training
session is
conducted,
conferences
also conduct
1 Month It is monitor by
the senior
executive.
They handle
the situation in
polite manner
or not after
attending the
After all there is
change in their
behaviour or
not and
employee fell
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for HR. training
session.
about the
change in their
politeness.
Purpose
oriented
The activities
that required
for this are
skill
development,
personality
development.
1 month It is also monitor
by the higher
authority.
After all
monitoring
they become
confident that
they know the
purpose of
their business.
At last they
become
confident about
the purpose and
also able to tell
this to new
employee.
Employee
relation
The activities
that are
required for
this are
gaming
activity,
seminars are
conducted for
the relation.
2 month It is monitor by
the employee
and senior
executive that
the relation
between them is
improve or not.
In the
assessment
they develop
the skills and
improve the
relation of
employee with
each other.
They see the
changes after
improving the
relationship
between
employees
which help
them to
complete the
work in
effective
manner.
TASK 2
P3: Difference between Organizational and individual learning, training and development
Learning organization is the process of creating, transferring knowledge and modify the
behaviour to get new knowledge in the company. In the Bentley, both organizational and
individual learning is followed, there is requirement of training and development for the
employees, so they improve their skills and easily achieve the goal of the entity.
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Organizational learning- It is the technique of creating, retailing and transferring
knowledge in the organization which help in providing the strength to the entity. In Bentley, as
it grow, learning will improve in the future. This help in create more efficient process for
successfully running of business (Geraldi and Söderlund, J 2018).
Individual learning- It is the process of changes made in the behaviour or knowledge
of the agent's. Through this they are able to make new information and invent new strategy for
the situation. In Bentley, manager focus on each individual knowledge and give them suggestion
by which all worker increase their learning.
Basics Individual learning Organizational learning
Focus They focus on increasing
knowledge and skills of
individuals for doing better job
in the organization. In Bentley
they focus on each and every
learning skills of employee.
They focus on problem
solving situation in the
company. In Bentley they
focus on solving problems.
Impact This process give impact on
the behaviour of he
individuals. In Bentley it effect
behaviour of all employee.
This process impact on the
changes of structures and
process in the subunits of
organization. In Bentley it
effect the structure or subunits.
Motive Their motive is on one own,s
initiative
Their motive is contracted by
organization.
Training- It is very important for development of organization, it is benefit for both
superior and subordinate in the company. If HR manager give them training regularly then
employee become more effective and improve and increase their productivity easily. It is very
important tool for bring the worker in the position that they can do their work correctly. In
Bentley,it is the art of increasing the knowledge and learning of the individuals at the workplace,
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there are different types of training is done for them which is On the job and off the job (Hoda
and Noble, 2017).
Development- Organization development refers to study of successful change and
performance, the main purpose is the utilization of all effective resources of company to improve
overall productivity. It is the effort for improving the problem solving process. In Bentley, it
help the individual and entity through a effective and collaborative management culture.
Basics Training Development
Meaning It is the method of increasing
knowledge and skill of
employees by giving regular
training to worker by HR. in
Bentley, they provide regular
training to new joining for
specific month so they able to
learn new things easily.
It is the method of learning
and growth in the company. In
Bentley, manager give
learning and growth.
Orientation It is come in job oriented
process.
It comes in career oriented
process.
Objective It helps employee to perform
the job better.
It ensure the overall growth of
the employee.
P4: Describe the need for continuous learning and professional development to drive sustainable
business performance
Continuous learning- It is the process of developing new skills and knowledge on On-
going process. It is the method of increasing the expansion skill sets through increasing
knowledge. It is the further expand of skill-set in respect to environment and development. In the
Bentley, HR manager always expand the knowledge and new skills of the individuals for the
achievement of organization goals (Lindsey, 2017).
Professional development- It refers to the tools or training sessions for employee to
improve their skills, quality and effectiveness. These development allow manager to increase
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their knowledge in the subject area and allow the opportunity to learn new techniques. There are
some approaches which is followed by HR in entity are mentoring, training, consultation,
evaluation. In the Bentley, they do this technique for improve the job performance, for
conducting research and increase duties and responsibilities. It also help in providing skill based
training (Szczepańska-Woszczyna and Kurowska-Pysz, 2016).
There are some needs of continuous learning to drive sustainable business performance-
 Fill the gap more efficiently- It means remove the gap and fill the necessary gap by
expansion of the business and also develop skill sets to meet growing demand in all
department. For sustainable business performance it is very necessary to remove the
uncertain gaps and develop learning. In Bentley, manager helps worker to remove the
conflicts between them and filling the gap with conventional method.
 Create a better overall work environment- It means create a positive environment in
the workplace which is good for all employee and employers, because is there is good
environment all work in a sustainable manner which lead to increase in business
performance. It also create innovative work environment. In Bentley, manager convert
the negative environment into positive environment by undertake various activity like
group gaming activity and different shows for worker.
 Gain the competitive edge in the marketplace- Through continuous learning, manager
is able to get the competitive advantage in the market, because through regularly
learning help them to become more experienced in the organization than other. They
develop extra skills in the workplace such as writing and public speaking and also help
in increase the employee ability. In Bentley, manager develop extra skills in all
employee so they work with more effective and productive manner and gain a
competitive advantage in the market (Meneghel, Salanova and Martínez, 2016).
There are some needs of professional development to drive sustainable business performance-
 Increase the collective knowledge of the team- It means encourage employee in their
specialization by providing them advanced applications related to their knowledge. It
helps in increasing the business performance of Bentley by developing the overall staff
experts in their skills.
 Boost the employees job satisfaction- It means motivate the workers to achieve job
satisfaction and make the staff members more effective. So they work in a confident
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manner. In Bentley, this leads to employee retention and also develop practical
knowledge to become more valuable ans sustainable individual.
 Right kind of candidate- During interview and at the time of promotion, manager look
at the personality of the worker and then select them for the activities. In Bentley, they
conduct meeting, conferences and networking lunches for the development of the
employee and their knowledge. They can participate in industry events also (Presbitero,
Roxas and Chadee, 2016).
TASK 3
P5: Analyse the understanding of high performance working help in employee engagement and
competitive advantage
In the organization, high performance working refer to creating a culture of transparency,
trust and open communication for employees. This method help them in employee engagement
and competitive advantage. In the Bentley, manager follow the approach for managing entity that
goals is to focus on employee involvement and commitment for the achievement of
organizational goals.
Employee engagement- It is the technique which indicate the employee satisfaction, it
is extent to employees passionate about their workplace. It is the approach apply in the company
for all members to give of their best each day. It is based on trust, integrity and communication
between its members. In Bentley, they look at the whole organization and understand the purpose
, this leads to better decision making. It is the key indicator for the growth and innovation in the
entity (Newnam and Oxley, 2016).
Competitive advantage- It refers to the method that allow company to manufacture the
product and services cheap than its competitor. These factors allow entity to generate more
revenue compared to its rivals. In gaining the market they must develop differentiate value than
its competitor to convey the information to its desired market. In Bentley, they advertise product
for a price which is cheap than their competitor product and also offer unique feature so
customers are willing to pay for it.
In the Bentley they bring change in the employee working hours which is increase by 2
hours. For this they have to use high performance working. In this manager have to motivate and
encourage the worker for their work and influence them to work for 2 hours more. They
influence them through giving them incentive, bonus or double charges for the work because
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there is lot of work to do in the organization. Manager have to develop a trust and transparency
between their work so they have no issue with the timing schedule. From this result they develop
their skills and knowledge in the shorter time period.
P6: Different approaches to performance management which support high performance culture
and commitment
Performance Management refers to the methods and techniques which are applied by the
organizations in order to enhance the overall level of performance within an organization. In
Bentley the following approaches are used for this purpose-
Collaborative Working- With the use of Collaborative Working the managers are able
to ensure that a higher-level of cooperation and coordination can be managed effectively and
efficiently. In Bentley the use of this approach can ensure that the overall performance level can
be improved resulting in the achievement of goals and objectives (Niemi, and Pekkola, 2017).
Use of Benchmarking- Benchmarking is a technique through which different types of
benchmarks and standards are set for the purpose of measuring the performance and improving it
if necessary. In the context of Bentley, this technique can be used by the management for
improving performance as the company can find out whether the workers are preforming
according to the set benchmarks or not and if they are not performing according to benchmarks
then necessary actions can be taken to facilitate improvement in their performance level.
Use of KPIs- KPIs refer to Key Performance Indicators. In Bentley, the use of these KPIs
can be made so that a thorough assessment of the performance can be made highly effectively
and efficiently. In Bentley, they can be used so that the company is able to identify the scope of
improvement in the performance of the workers and can motivate them to improve the
performance to achieve the goals and objectives (Ocloo and Matthews, 2016).
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CONCLUSION
From the above report, it has been concluded that development of individual and team is
very important for the organization to protect the company from the internal and external factor
in the market. In this report there are different skills, knowledge and behaviour are mentioned
which are required by HR professionals. Apart from these personal skills audit is also conduct to
identify the appropriate skills and behaviours and also develop a professional development plan.
There is comparison between training and development, organizational and individual learning.
There is need of continuous learning and professional development to improve the business
performance.
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