Bespoke Threads: Case Study Analysis - Franchising and Challenges

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Case Study
AI Summary
This case study analysis examines Alison's business, Bespoke Threads, and explores the potential of franchising as a growth strategy. The paper delves into the background of the business, highlighting Alison's journey from a small business owner to a potential franchisor. It provides recommendations on whether Alison should expand through franchising, emphasizing the benefits such as brand strengthening, access to capital, and reduced operational burden. The analysis further investigates the personal challenges Alison might face with expansion, considering her family life and limited staff. The paper also assesses the risks of failure compared to a traditional bespoke clothing shop, focusing on market dynamics, competition, and the need for continuous innovation. The conclusion summarizes the key findings and offers insights into the complexities of business expansion and the importance of strategic decision-making in entrepreneurship.
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Running head: ENTREPRENEURSHIP
Entrepreneurship
Name of the Student:
Name of the University:
Author note:
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Executive Summary
This paper has analysed the case study of Alison and her business- Bespoke Threads.
It has shed light on how Alison has started her business and the problems that she had faced
during the initial stage. It has also shed light on how she is has managed to save her business
from complete desolation. The main aim of this paper was to provide Alison some
recommendations on why she should use franchising to expand her business. Furthermore,
has also highlighted some personal issues that Alison would be facing after the expansion and
whether or not, she is more possibly to fall than a bespoke clothing business that is operating
out of a shop
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Table of Contents
Introduction................................................................................................................................3
Discussion..................................................................................................................................3
Background............................................................................................................................3
Recommendation for operating her business.........................................................................4
Personal problems of growing the business further...............................................................5
Is Alison is more likely to fall than a bespoke clothing business operating out of a shop?...6
Conclusion..................................................................................................................................8
References:...............................................................................................................................10
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Introduction
The world is changing rapidly today and so is the business. The developments across
a wide range of factors have a great effect on the entire industry (Goldin and Katz 2018).
There are several businesses all around the world that is growing and developing in a way
that they are setting examples for the rest others. On the other hand, there are other businesses
that are deteriorating and the world is witnessing their fall over a passage of time.
However, this paper will elaborate on a case study of Alison and her business named
Bespoke Threads. It shall assess the rise of her own business and how she is conducting the
same. With the same, the paper shall provide further recommendation for operating her
business. It shall also shed light on some of the personal problems of growing the business
further as well as assess whether or not, Alison is more likely to fall than a bespoke clothing
business operating out of a shop.
Discussion
Background
Alison belongs to a family of small business owners and has spent a large part of her
career working for a large insurance company. However, later in her twenties she decided to
stop working for other people and open her very own business. She named it as Bespoke
Threads. One of her colleagues with whom she was working prior to opening her own
business, too had joined her and they both started the business in partnership. Both of them
looked towards different retail possibilities and after several ideas they proved to be very
difficult and hence, they chose the idea of custom made clothing for the females. However,
later on, both of them wrote a business plan for their business and then gained finance for the
venture. Gradually their idea of bespoke clothing for the Australian women turned out to be
effective. Furthermore, after witnessing the success of their company, both of them decided
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to take on a one more owner in order to help the business develop further. They offered their
partnership to one of the persons they knew and this changed the business’s nature
significantly. The new owner of the business used to look after the big budgets and buying
materials that did not fit with the idea of bespoke clothing that the shop had operated on.
Gradually, the original partner of Alison felt that Alison was selling her share and finally
their partnership dissolved. Alison decided to operate the business working from home. Her
business is growing well since then and now she does not want to hire any staff because for
that, she would have to rent and expand the premises. She no longer could operate the
business sitting at her home, and now, as she is married and has a young child, she did not
want to waste much time of hers in getting stuck up in a shop for long hours. However, she
also want to grow her business and therefore she is looking forward for the possibilities of
franchising.
Recommendation for operating her business
I think Alison should be expanding her business via franchising. It is to note that
franchising refers to the method of expanding a business for a successful business that is
looking forward to develop its network. Franchising helps a business to develop in both
national as well as international boundaries by strengthening the brand (Di Pietro et al.,
2018). Alison should be using this methods in order to expand its business. It would allow her
to make use of the money of other people for growing the business and being less engaged in
daily operations. With the same, it also provides a process for growing the business in shorter
period of time. Franchising would let Alison to continue to grow and expand her business as
long as there are regions available for it and there are people who want to purchase her
products and receive her services (Siqueira, Priem and Parente 2015). Alison is a highly
motivated women but have local expertise. With the same, Alison also do not have much
staff in her business. Franchising too does not need much staff for the operation.
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Furthermore, Alison would then have a competitive advantage as she already have a brand
along with a positioning statement as well as a proposition (Dant et al., 2016). However, it is
to note that one of the largest benefit that Alison would be getting via franchising is that of
the franchise’s brand (Hoffman, Munemo and Watson 2016). The branding of franchise
benefits a business as an advantage before and after the owner invest, notwithstanding its
level of operation- national or international. As Alison does not have much number of staffs
working in her business and no partner as well, franchising would help her during the
problems. It is franchising that gives the franchisees an avenue for technical support as well
as the qualified staffs who could give the best advice (Christodoulides, Cadogan and
Veloutsou 2015). It would also offer Alison purchasing efficiencies by means of economies
of the scale. Each of the required products would be offered by the trusted suppliers or by the
franchisor himself. The franchisees could often take the advantage of heavy discounts too.
Furthermore, it is also to state that the franchising offers the business owners a good mixture
of the personal management responsibility under a well-established business model (Dant et
al., 2016). Although, Alison should keep in mind that success is not guaranteed simply for the
use of a business plan which is proved to work for other. Hard work is of utmost importance
(Jell-Ojobor and Windsperger 2017). Without hard work it is not possible for Alison to grow
her small business and expand it further.
Personal problems of growing the business further
Alison is now a married women and has a young son who is in primary school. As a
mother she needs to give sufficient time towards her son and family as well. Working from
home, unlike earlier, suits her family life style. She no longer has to stick up in her shop in
the CBD for long period of time. She now can give enough of her time to both her business as
well as her family. Growing the business further would definitely make Alison face numerous
challenges and she no longer could give enough time to her family. She would have to give
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most of her time to her business outside of her home. Expansion of the business would keep
her busier all day long, especially in the initial stage of the expanded business (Wong,
Holmes and Schaper 2018). With the same, she also does not have enough staff or any
business partner who would take this responsibility in place of her. Hence, she would have to
do the entire thing all by herself. It is also to note that her son is in a growing stage. He is still
not grown enough to do all his work by himself. Appointing or hiring a maid too is not
always fruitful and safe.
Is Alison is more likely to fall than a bespoke clothing business operating out of a shop?
Yes, Alison is more likely to fall than a bespoke clothing business operating out of a
shop. This is due to the fact that a growing business faces a huge range of challenges. As it
grows, there is rise of different opportunities and problems that demand different solutions. It
is to mention that it is not necessary that the things that worked a year ago will work with the
same efficiency now. Operating her business out of a shop would bring in many challenges
for Alison. The first and the foremost would be keeping up with the present market. It is
significant to note that the conditions of business change continuously (Yun, Jung and Yang
2015). Hence, the market research should also be consistent and continuous in nature. Or else
one would run the risk of narking the business related decisions depending on the outdated
information and data that could lead the business towards failure. The more successful Alison
become, the more of its competitors would notice and react to. It is also to note that a market
leading offer might be of no better than an average after the passage of few months that it is
one day. Moreover, the loyal customers of Alison who used to purchase her products and
services only could be very quick to find the alternatives then who would provide them with
better deals and pricing policy. After all, it is customer nature to tend towards low pricing
objects with equal or better quality. As the age of the products, the growth of sales as well as
the profit margins get squeezed (Venkataraman, Summers and Venkataraman 2017). For
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Alison, understanding where she is in their lifecycles could help her work out in the process
of maximising the entire profitability. With the same, she also requirement to invest in the
process of innovation for building a stream of profitable and innovative products in the
market. Furthermore, the published information could supply some beneficial insights into
the market trends and conditions (Gandomi and Haider 2015). As one of the growing
business, Alison’s own experience could be even more valuable for her business. She should
be capable of building up in-depth picture of what the customers need and how they behave
and to decide which of the market approaches would work the best for her business. Taking
the time for talking to the important customers pay off would be beneficial to some extent.
The suppliers of Alison could be one of the very crucial sources of market information for
her. She should motivate them to share what they know regarding the customer natures as
well as the market.
Furthermore, Alison also needs to keep this in mind that as she is planning to expand
its business from a small scale, her strategy too needs to evolve in order to suit with her
changed circumstances. Her focus should be on building up of profitable relationship as well
as increasing the growth with the prevailing customers instead of winning new customers.
The already prevailing business relationships have significantly higher potential for the profit
and at the same time it could also give some reliable cash flow. Although the newer
relationships might maximise the turnover but the profit margins might be very low and that
might not be sustainable (Meiseberg and Dant 2015). Furthermore, it is of utmost importance
for each and every businesses to be alert to the new opportunities. There are some really
obvious risks of relying solely on the prevailing customers. Such risks would spread if Alison
plan to diversify her customer base. Following up the very same business model but bigger is
not the only way of growing and expanding (Vomberg, Homburg and Bornemann 2015).
There are some strategic options like franchising and outsourcing which might provide better
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growing opportunities for Alison. Although Alison is thinking of franchising its business.
One of the other risks include of cash flow and that of financial management. A good cash
flow is very important for each and every business, whether it be a small scale or a large scale
(Good et al., 2016). For any growing business like Alison’s, it is very crucial because it is the
biggest factor that have the potential to limit the growth as well as the overtrading could be
very fatal. Alison should make the best use of her finances as this is the significant element in
the business planning as well as for assessing the new opportunities. In todays’ market the
trend of effective supplier management and stock control have become highly important for
the growth of the business (Wang et al. 2016). Hence, holdings of the stocks that are obsolete
in nature would become an issue which needs a periodical clean up. Planning for the same
would help Alison in anticipating her financial needs as well as arranging the suitable
funding. Moreover, complacency could be one of the major threats of a growing business.
Alison needs to be completely committed to her strategy and motive even it takes her out of
her comfort zone. She could never give the exact time to her family and son like the way she
is giving them now. After the expansion of the business, she needs to be wholly committed to
it in every possible way, or else she would end up in failure.
Conclusion
Hence, from the above discussion it is clear that after the end of the partnership of
Alison, her business have not run in a complete loss. It has not yet failed and Alison is
successfully operating the business sitting at her home. However, at present she wants to
expand her business and for that purpose, she is looking forward for the possibilities of
franchising. Franchising could be very beneficial for her business growth in every way if she
is ready to commit completely towards her business. There are also several personal
challenges that Alison would face after the expansion of her business out in the market. She
could no longer give time to her family in the way that she is actually giving right now. With
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the same, there is also a possibility of failure if she expands its business in the market. Hence,
it is recommended that if Alison wants to see profit from her business and at the same time, if
she want to dedicate herself towards her family as a mother and wife, she should continue
operating her business in the way she is doing at present, at least for the time being as her son
is small now. She could expand her business later on after few years.
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References:
Christodoulides, G., Cadogan, J.W. and Veloutsou, C., 2015. Consumer-based brand equity
measurement: lessons learned from an international study. International Marketing
Review, 32(3/4), pp.307-328.
Dant, R.P., Jin (Jean) Jeon, H., Mumdziev, N. and Windsperger, J., 2016. A cross-national
comparison of brand perceptions of global franchise chains in the BRICS. Journal of
Marketing Channels, 23(4), pp.196-216.
Di Pietro, L., Edvardsson, B., Reynoso, J., Renzi, M.F., Toni, M. and Guglielmetti Mugion,
R., 2018. A scaling up framework for innovative service ecosystems: lessons from Eataly and
KidZania. Journal of Service Management, 29(1), pp.146-175.
Gandomi, A. and Haider, M., 2015. Beyond the hype: Big data concepts, methods, and
analytics. International Journal of Information Management, 35(2), pp.137-144.
Goldin, C. and Katz, L.F., 2018. The race between education and technology. In Inequality in
the 21st Century(pp. 49-54).
Good, N., Ceseña, E.A.M., Zhang, L. and Mancarella, P., 2016. Techno-economic and
business case assessment of low carbon technologies in distributed multi-energy
systems. Applied energy, 167, pp.158-172.
Hoffman, R.C., Munemo, J. and Watson, S., 2016. International franchise expansion: the role
of institutions and transaction costs. Journal of International Management, 22(2), pp.101-
114.
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Jell-Ojobor, M. and Windsperger, J., 2017. Determinants of the governance structure of the
international franchise firm: A case study analysis in the automotive rental
industry. International Marketing Review, 34(6), pp.814-884.
Meiseberg, B. and Dant, R.P., 2015. A cross-national comparison of the role of habit in
linkages between customer satisfaction and firm reputation and their effects on firm-level
outcomes in franchising. In Interfirm networks(pp. 99-124). Springer, Cham.
Siqueira, A.C.O., Priem, R.L. and Parente, R.C., 2015. Demand-side perspectives in
international business: themes and future directions. Journal of International
Management, 21(4), pp.261-266.
Venkataraman, S., Summers, M. and Venkataraman, S., 2017. PepsiCo: The Challenge of
Growth through Innovation. Darden Business Publishing Cases, pp.1-22.
Vomberg, A., Homburg, C. and Bornemann, T., 2015. Talented people and strong brands:
The contribution of human capital and brand equity to firm value. Strategic Management
Journal, 36(13), pp.2122-2131.
Wang, G., Gunasekaran, A., Ngai, E.W. and Papadopoulos, T., 2016. Big data analytics in
logistics and supply chain management: Certain investigations for research and
applications. International Journal of Production Economics, 176, pp.98-110.
Wong, A., Holmes, S. and Schaper, M.T., 2018. How do small business owners actually
make their financial decisions? Understanding SME financial behaviour using a case-based
approach. Small Enterprise Research, 25(1), pp.36-51.
Yun, J.J., Jung, W. and Yang, J., 2015. Knowledge strategy and business model conditions
for sustainable growth of SMEs. Journal of Science & Technology Policy Management, 6(3),
pp.246-262.
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