Analysis of Bestway Holdings' Strengths, Weaknesses, and Performance
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This report provides a comprehensive business analysis of Bestway Holdings Limited, a multinational conglomerate. It begins with an introduction to small businesses and the company profile, outlining its strengths (diversified operations, international reputation) and weaknesses (lack of research and development, high transport costs). The report includes a financial analysis using comparative measurements, focusing on liquidity and profitability ratios, comparing Bestway with WH Smith Limited. The analysis covers the years 2001, 2002 and 2003. The report calculates and interprets various financial ratios such as current ratio, quick ratio, gross profit margin, and net profit margin, and Return on Capital Employed. The report concludes with recommendations for addressing weaknesses and improving overall business performance.
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Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Profile of the organisation and its strength and weakness....................................................1
1.2 Analysis by using comparative measurement of performance.............................................3
TASK 2............................................................................................................................................4
2.1 Recommendation and justification for weakness..................................................................4
2.2 Appropriate ways for retaining existing performance..........................................................5
2.3 Suggestion for new filed where company can be expanded ................................................6
TASK 3............................................................................................................................................6
3.1 Assessment of existing business objectives and plans..........................................................6
3.2 Revising business plan to incorporate appropriate changes..................................................8
3.3 Preparing an action plan to implement changes....................................................................9
TASK 4..........................................................................................................................................10
4.1 Impact of proposed changes on business and its personnel................................................10
4.2 Ways changes will be managed in business........................................................................11
4.3 Monitor improvements in performance of business over a given time scale......................12
CONCLUSION ............................................................................................................................13
REFERENCES..............................................................................................................................14
APPENDIX....................................................................................................................................16
.......................................................................................................................................................17
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Profile of the organisation and its strength and weakness....................................................1
1.2 Analysis by using comparative measurement of performance.............................................3
TASK 2............................................................................................................................................4
2.1 Recommendation and justification for weakness..................................................................4
2.2 Appropriate ways for retaining existing performance..........................................................5
2.3 Suggestion for new filed where company can be expanded ................................................6
TASK 3............................................................................................................................................6
3.1 Assessment of existing business objectives and plans..........................................................6
3.2 Revising business plan to incorporate appropriate changes..................................................8
3.3 Preparing an action plan to implement changes....................................................................9
TASK 4..........................................................................................................................................10
4.1 Impact of proposed changes on business and its personnel................................................10
4.2 Ways changes will be managed in business........................................................................11
4.3 Monitor improvements in performance of business over a given time scale......................12
CONCLUSION ............................................................................................................................13
REFERENCES..............................................................................................................................14
APPENDIX....................................................................................................................................16
.......................................................................................................................................................17

INTRODUCTION
Small businesses are privately owned sole proprietorships, partnership and corporation
that have minimum workers and less revenue (Definition of Small-Scale Enterprise, 2018). It is
identify as an enterprise which regulates on a micro scale and needed few labour, machines,
capital is known as small business. This type of company employ a few number of employees
and have minimum volume of sales (A. Harris, and Patten, 2014). In small organisation, different
kinds of micro scale are considered such as hair dressers, grocery stores, photographers, guest
houses, restaurants, barber shops and other stores.
This report is based on Dragon Dan series which is developed by BBC. The chosen
company is Bestway (Holdings) Limited, it is a British Multinational conglomerate company in
United Kingdom, London. This assignment discussed about the business profit and its strength
and weakness. Comparison between two organisation through income statement and balance
sheet also determined in this study. Company expand their business operation in new area so in
this they face different issues which is also determined in this report. Business and action plan to
incorporate appropriate changes on the company and its personal which is also shown in this
project.
TASK 1
1.1 Profile of the organisation and its strength and weakness
Bestway (Holdings) Limited is a British Multinational Conglomerate organisation based
in United Kingdom, London. It was founded in 1976 by Sir Anwar Pervez at UK, London. It is a
Pharmacy, banking, Cement and wholesale industry in all over the world. In the company, there
are approx 33,600 employees are work with the aim of achieving long term and desired goals or
objectives of respective business (Abebe, 2014). In wholesale business activities contains the
general food stores operations that sell different drinks, groceries items to the customers at
reasonable price. It also exports and manufactures cement for clients in Sri Lanka, Middle East,
South Africa, India and Afghanistan. In Addition, the organisation gives banking facilities to
customers or buyers in the Asian. They develops new & existing investments and commercial
properties, containing office space, big warehouse units, industrial estates, owner-occupied
warehouse and other aspects. Further, it directs their business operations and functions in the
pharmacy which covers different areas such as North America, South Asia, East Africa etc.
1
Small businesses are privately owned sole proprietorships, partnership and corporation
that have minimum workers and less revenue (Definition of Small-Scale Enterprise, 2018). It is
identify as an enterprise which regulates on a micro scale and needed few labour, machines,
capital is known as small business. This type of company employ a few number of employees
and have minimum volume of sales (A. Harris, and Patten, 2014). In small organisation, different
kinds of micro scale are considered such as hair dressers, grocery stores, photographers, guest
houses, restaurants, barber shops and other stores.
This report is based on Dragon Dan series which is developed by BBC. The chosen
company is Bestway (Holdings) Limited, it is a British Multinational conglomerate company in
United Kingdom, London. This assignment discussed about the business profit and its strength
and weakness. Comparison between two organisation through income statement and balance
sheet also determined in this study. Company expand their business operation in new area so in
this they face different issues which is also determined in this report. Business and action plan to
incorporate appropriate changes on the company and its personal which is also shown in this
project.
TASK 1
1.1 Profile of the organisation and its strength and weakness
Bestway (Holdings) Limited is a British Multinational Conglomerate organisation based
in United Kingdom, London. It was founded in 1976 by Sir Anwar Pervez at UK, London. It is a
Pharmacy, banking, Cement and wholesale industry in all over the world. In the company, there
are approx 33,600 employees are work with the aim of achieving long term and desired goals or
objectives of respective business (Abebe, 2014). In wholesale business activities contains the
general food stores operations that sell different drinks, groceries items to the customers at
reasonable price. It also exports and manufactures cement for clients in Sri Lanka, Middle East,
South Africa, India and Afghanistan. In Addition, the organisation gives banking facilities to
customers or buyers in the Asian. They develops new & existing investments and commercial
properties, containing office space, big warehouse units, industrial estates, owner-occupied
warehouse and other aspects. Further, it directs their business operations and functions in the
pharmacy which covers different areas such as North America, South Asia, East Africa etc.
1

Profit of company:
Company profile Description
Name Bestway (Holdings) Limited
Industry Banking, Cement, Pharmacy, Wholesale
Founded 1976
Founder Sir Anwar Pervez
Headquarters United Kingdom, London
Revenue £3.4 billion
Number of workers 33,600
Website Www.bestwaygroup.co.uk
Phone 44208453
Address Head Office, Abbey Road, Park Royal, London
NW10 7BW,UK
Strength and weakness of the Bestway (Holdings) Limited
Strength Weakness
One of the main strength of such
business is operates in different fields
like Banking, Cement, Pharmacy,
Wholesale.
Surplus Production for export and
local market.
International reputation is very good.
Easy accessibility of production
resources.
High cost efficient production
management is a strong point of the
company.
Lack of development and research
One of the main weakness of such
organisation is cost of transport.
Dependence on cartelisation for up to
revenue.
Market share of the respective firm is
low in compare to the business target.
Marketing program level is also very
low.
Practices of management is very
traditional.
2
Company profile Description
Name Bestway (Holdings) Limited
Industry Banking, Cement, Pharmacy, Wholesale
Founded 1976
Founder Sir Anwar Pervez
Headquarters United Kingdom, London
Revenue £3.4 billion
Number of workers 33,600
Website Www.bestwaygroup.co.uk
Phone 44208453
Address Head Office, Abbey Road, Park Royal, London
NW10 7BW,UK
Strength and weakness of the Bestway (Holdings) Limited
Strength Weakness
One of the main strength of such
business is operates in different fields
like Banking, Cement, Pharmacy,
Wholesale.
Surplus Production for export and
local market.
International reputation is very good.
Easy accessibility of production
resources.
High cost efficient production
management is a strong point of the
company.
Lack of development and research
One of the main weakness of such
organisation is cost of transport.
Dependence on cartelisation for up to
revenue.
Market share of the respective firm is
low in compare to the business target.
Marketing program level is also very
low.
Practices of management is very
traditional.
2
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Good quality of cement and effective
control policy also a big strength of
business organisation.
1.2 Analysis by using comparative measurement of performance
Financial statement is identify as an essential technique which is used by each and every
organisation in order to evaluate business performance and profitability. In this, business entity
measure their all ratio in an effective and efficient which help manager and other stakeholders
can understand the real position of the company. Ratios are determined by the enterprise making
comparison of another organisation (Brustbauer, 2016). There are large number of the ratios that
can be utilised by the company such as current, liquidity and profitability ratio. Under this
scenario, comparison between two organisation such as Bestway (Holdings) Limited and WH
Smith Limited is going to be completed with the use of ratio analysis. All these are explain the
financial position and statement of those businesses.
Ratio Analysis: It comprises in order to analysis the financial efficacy and performance
of an enterprise by implementing all information from the historical and existing accounting
statements. Large number of the capitalist are common with similar ratios which assist to
analysis the profitability and performance of an enterprise. There are some ratios such as current,
liquidity and other profitability ratios. All these are determine as below:
Liquidity Ratio: These type of analysis assess the business capability in order to succeed
its short term liability as they are grow due to employing company's liquid or current assets.
Such type of ratio includes liquid, current and working capital ratio.
Profitability ratio: This analysis effects on business performance and profitability on
manufacturing the products or earnings maximum amount of profit (Burrows, 2015). This ratio
assist the managers and investors of the company to understand regarding which gain more. It
includes different ratios such as gross profit and net profit margin.1. Calculation of Gross profit margin: Gross profit/sales*1002. Measurement of Net profit ratio: Net profit/sales*1003. Calculation of current Ratio: Current Asserts / Current Liabilities
4. Measurement of Liquid Ratio: Current assets- Stock+ Prepaid expanses/ Current
Liabilities
3
control policy also a big strength of
business organisation.
1.2 Analysis by using comparative measurement of performance
Financial statement is identify as an essential technique which is used by each and every
organisation in order to evaluate business performance and profitability. In this, business entity
measure their all ratio in an effective and efficient which help manager and other stakeholders
can understand the real position of the company. Ratios are determined by the enterprise making
comparison of another organisation (Brustbauer, 2016). There are large number of the ratios that
can be utilised by the company such as current, liquidity and profitability ratio. Under this
scenario, comparison between two organisation such as Bestway (Holdings) Limited and WH
Smith Limited is going to be completed with the use of ratio analysis. All these are explain the
financial position and statement of those businesses.
Ratio Analysis: It comprises in order to analysis the financial efficacy and performance
of an enterprise by implementing all information from the historical and existing accounting
statements. Large number of the capitalist are common with similar ratios which assist to
analysis the profitability and performance of an enterprise. There are some ratios such as current,
liquidity and other profitability ratios. All these are determine as below:
Liquidity Ratio: These type of analysis assess the business capability in order to succeed
its short term liability as they are grow due to employing company's liquid or current assets.
Such type of ratio includes liquid, current and working capital ratio.
Profitability ratio: This analysis effects on business performance and profitability on
manufacturing the products or earnings maximum amount of profit (Burrows, 2015). This ratio
assist the managers and investors of the company to understand regarding which gain more. It
includes different ratios such as gross profit and net profit margin.1. Calculation of Gross profit margin: Gross profit/sales*1002. Measurement of Net profit ratio: Net profit/sales*1003. Calculation of current Ratio: Current Asserts / Current Liabilities
4. Measurement of Liquid Ratio: Current assets- Stock+ Prepaid expanses/ Current
Liabilities
3

2002
Measure Bestway holding limited Smith retail limited
Liquidity Ratios
Current Ratio 146375/101169=1.44 627199/558118=1.123
Quick Ratio 92985/101169=0.92 598289/638910=0.94
Profitability Ratios
Gross Profit Margin 36710/ 724169 *100=5.069
%
82573/1483510*100= 5.56%
Net Profit Margin 16825/724169*100= 2.32% 59279/1483510= 3.99%
Interpretation of Liquidity ratio:
In the above measurement, this is seen that the respective firm current ratio is high as
compare to another organisation. So it is identify as Bestway is much efficient in order to
succeed its debts than the WH Smith Limited. In this liquid ratio of the respective organisation
is also much efficient as compare to other.
Interpretation of Profitability ratio:
As per the above calculation, it has been observed that Gross profit ratio of WH Smith
Limited is more efficient as compare to respective firm. According to the measurement of net
profit ratio the results are same to gross ratio.
Profit and loss statement of Bestway (Holding Limited) for the year 2002 and 2001
Particulars 2002
£'000
2001
'000
Turnover 724169 746251
Cost of sale -687459 -708587
Gross profit 36710 37644
Administrative expenses -18483 -17189
18277 20475
Other operating income 7740 5046
4
Measure Bestway holding limited Smith retail limited
Liquidity Ratios
Current Ratio 146375/101169=1.44 627199/558118=1.123
Quick Ratio 92985/101169=0.92 598289/638910=0.94
Profitability Ratios
Gross Profit Margin 36710/ 724169 *100=5.069
%
82573/1483510*100= 5.56%
Net Profit Margin 16825/724169*100= 2.32% 59279/1483510= 3.99%
Interpretation of Liquidity ratio:
In the above measurement, this is seen that the respective firm current ratio is high as
compare to another organisation. So it is identify as Bestway is much efficient in order to
succeed its debts than the WH Smith Limited. In this liquid ratio of the respective organisation
is also much efficient as compare to other.
Interpretation of Profitability ratio:
As per the above calculation, it has been observed that Gross profit ratio of WH Smith
Limited is more efficient as compare to respective firm. According to the measurement of net
profit ratio the results are same to gross ratio.
Profit and loss statement of Bestway (Holding Limited) for the year 2002 and 2001
Particulars 2002
£'000
2001
'000
Turnover 724169 746251
Cost of sale -687459 -708587
Gross profit 36710 37644
Administrative expenses -18483 -17189
18277 20475
Other operating income 7740 5046
4

Operating profit 25967 25521
Interest receivable 2098 2790
Interest payable -2735 -4200
Profit on ordinary activities before tax 25330 24111
Taxation -7419 -5150
Profit on ordinary activities after taxation 17911 18961
Minority interest -1086 -513
Retained profit or net profit 16825 18448
Profit and loss statement of WH Smith Retail Limted for the year 2003 and 2002
Particulars 2003
£'000
2002
'000
Turnover 1445637 1483510
Cost of sale 899255 911980
Expected cost of sales 35700 -
Total cost of sale -934955 -911980
Gross profit 510682 571530
Distribution cost -424904 -402001
Administration expenses before exceptional item -81760 -89956
Exceptional operating expenses -82310 -
Operating loss and profits -78292 79573
Net payables -1922 -7281
Profit and loss ordinary activities before taxation -80214 72292
Tax on profit and losses on ordinary activities -3763 -15113
Profit and loss on ordinary activities after tax -83977 57179
5
Interest receivable 2098 2790
Interest payable -2735 -4200
Profit on ordinary activities before tax 25330 24111
Taxation -7419 -5150
Profit on ordinary activities after taxation 17911 18961
Minority interest -1086 -513
Retained profit or net profit 16825 18448
Profit and loss statement of WH Smith Retail Limted for the year 2003 and 2002
Particulars 2003
£'000
2002
'000
Turnover 1445637 1483510
Cost of sale 899255 911980
Expected cost of sales 35700 -
Total cost of sale -934955 -911980
Gross profit 510682 571530
Distribution cost -424904 -402001
Administration expenses before exceptional item -81760 -89956
Exceptional operating expenses -82310 -
Operating loss and profits -78292 79573
Net payables -1922 -7281
Profit and loss ordinary activities before taxation -80214 72292
Tax on profit and losses on ordinary activities -3763 -15113
Profit and loss on ordinary activities after tax -83977 57179
5
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Dividends - -100000
Net profit or retained profit -83977 -42821
Return on capital employed
Formula = Operating profit / Capital employed * 100
Bestway holding company
For the year 2002
Capital employed =153593
Operating profit = 25967
ROC = 25967 / 153593 * 100 = 16.90%
For the year 2001
Capital employed = 145117
Operating profit = 25521
ROC = 25521 / 145117 * 100 = 17.58%
ROC of WH Smith retail LTD
For the year 2003
Capital employed = 225761
Operating profit = -78292
ROC = -78292 / 225761* 100 = -34.68%
For the year 2002
Capital employed = 312348
Operating profit = 79573
ROC = 79573 / 312348 * 100 = 25.47%
Calculation of current ratio, gross profit margin and net profit marine of Best Way
company
For the year 2002
Current ratio: 146375/101169=1.44
Quick ratio: 92985/101169=0.92
Gross margin: Gross profit margin / turnover*100
= 36710/ 724169 *100=5.069 %
Net profit margin: net profit/ turnover *100
= 16825/724169*100= 2.32%
6
Net profit or retained profit -83977 -42821
Return on capital employed
Formula = Operating profit / Capital employed * 100
Bestway holding company
For the year 2002
Capital employed =153593
Operating profit = 25967
ROC = 25967 / 153593 * 100 = 16.90%
For the year 2001
Capital employed = 145117
Operating profit = 25521
ROC = 25521 / 145117 * 100 = 17.58%
ROC of WH Smith retail LTD
For the year 2003
Capital employed = 225761
Operating profit = -78292
ROC = -78292 / 225761* 100 = -34.68%
For the year 2002
Capital employed = 312348
Operating profit = 79573
ROC = 79573 / 312348 * 100 = 25.47%
Calculation of current ratio, gross profit margin and net profit marine of Best Way
company
For the year 2002
Current ratio: 146375/101169=1.44
Quick ratio: 92985/101169=0.92
Gross margin: Gross profit margin / turnover*100
= 36710/ 724169 *100=5.069 %
Net profit margin: net profit/ turnover *100
= 16825/724169*100= 2.32%
6

For the year 2003
Current ratio: 111882/114446 = 0.977
Quick ratio: 34390 / 114446 = 0.30
Gross margin: Gross profit margin / turnover*100
= 37263 / 719058 *100=5.182%
Net profit margin: net profit/ turnover *100
= 19517 / 719058*100= 2.714%
as per above analysis it is seen that the quick ratio and current ratio goes down due to
investment in stocks and investment. Interest expenses and net profitability ratio. Profitability
ratio also get increased. With the optimum return on investment.
Calculation of current ratio, gross profit margin and net profit marine of WH smith
Limited for 2002 and 2003
For the year 2002
Current ratio: 627199/558118=1.123
Quick ratio: 598289/638910=0.94
Gross profit margin: 82573/1483510*100= 5.56%
Net profit Margin: 59279/1483510= 3.99%
Calculation for 2003
Current ratio: 568814 / 538529 = 1.056
Quick ratio: 423242 / 538529 = 0.789
Gross profit margin: 510682/1445637*100 = 35.325%
Net profit margin = -83977/1445637*100 = -5.80%
Comparison between ROI and financial performance of Bestway holding company
As per the analysis it is compared that the return on investment of best way company get
increased. The reason of increased ROI indicates towards the financial resources was utilised in
investments for the year 2002. it enhanced the liquidity and earning capacity of organisation with
its investments.
Comparison between ROI and financial performance of WH Smith retail LTD
Due to high debts and interest expenses organisation have to bear the loss for the year
ended 2003. however the operating profit was favourable in the year 2002. organisation positive
rate of return on investment as 25.47%. expected operative expenses become the reason of
7
Current ratio: 111882/114446 = 0.977
Quick ratio: 34390 / 114446 = 0.30
Gross margin: Gross profit margin / turnover*100
= 37263 / 719058 *100=5.182%
Net profit margin: net profit/ turnover *100
= 19517 / 719058*100= 2.714%
as per above analysis it is seen that the quick ratio and current ratio goes down due to
investment in stocks and investment. Interest expenses and net profitability ratio. Profitability
ratio also get increased. With the optimum return on investment.
Calculation of current ratio, gross profit margin and net profit marine of WH smith
Limited for 2002 and 2003
For the year 2002
Current ratio: 627199/558118=1.123
Quick ratio: 598289/638910=0.94
Gross profit margin: 82573/1483510*100= 5.56%
Net profit Margin: 59279/1483510= 3.99%
Calculation for 2003
Current ratio: 568814 / 538529 = 1.056
Quick ratio: 423242 / 538529 = 0.789
Gross profit margin: 510682/1445637*100 = 35.325%
Net profit margin = -83977/1445637*100 = -5.80%
Comparison between ROI and financial performance of Bestway holding company
As per the analysis it is compared that the return on investment of best way company get
increased. The reason of increased ROI indicates towards the financial resources was utilised in
investments for the year 2002. it enhanced the liquidity and earning capacity of organisation with
its investments.
Comparison between ROI and financial performance of WH Smith retail LTD
Due to high debts and interest expenses organisation have to bear the loss for the year
ended 2003. however the operating profit was favourable in the year 2002. organisation positive
rate of return on investment as 25.47%. expected operative expenses become the reason of
7

negative rate of return. It effected the profitability of organisation. It is estimated that this may
cause reduce the earning per share of WH smith retail LTD. In 2003 Loss occurred worth -83977
which causes the net profit margin -5.80%. and gross profit margin was 35.32%.
TASK 2
2.1 Recommendation and justification for weakness
In the company there are different weakness which are face by the business in their
operations and functions. It is necessary and essential for the company to overcomes their
weakness in an effective manner. From this business can do its operations and activities in an
accurate manner as well as maximise its functions in international level (Cowling and et. al.,
2015). Such kind of the organisation deals in different areas like Banking, Cement, Pharmacy,
Wholesale etc. So in this they face large number of the issue which hinder the business
performance and profitability in a positive and negative way.
In the organisation, there are different problems which is emphasised by the business
entity such as Lack of development and research, cost of transport, Dependence on cartelisation
for up to revenue and other problems. In order to overcome all weakness, they should try to
provide better facilities to fulfil basic needs and requirement of children in a quick manner. In
this they tries to provides different training and other programmes to their employees so they can
get higher knowledge and treat their all customers in a friendly way (Curran and Storey, eds.,
2016). So all employees are have better skills and talent, they try to perform their best and
achieve long term goals and objectives of company in limited time period. In order to decrease
all issues in an effective and efficient manner they should try to conduct research and
development program. Such kind of secession help the manager in regards to identify basic
needs and wants of the customers towards business products and services.
2.2 Appropriate ways for retaining existing performance
Bestway holding limited is a firm that provides different products and services to the
customers. Their long term goal is to enlarge business operations so that they can provide
services to large number of clients not even in their nation but also through out the world. There
are different ways through which their current performance can be more strengthened and
maintained. Some of them are listed below :
8
cause reduce the earning per share of WH smith retail LTD. In 2003 Loss occurred worth -83977
which causes the net profit margin -5.80%. and gross profit margin was 35.32%.
TASK 2
2.1 Recommendation and justification for weakness
In the company there are different weakness which are face by the business in their
operations and functions. It is necessary and essential for the company to overcomes their
weakness in an effective manner. From this business can do its operations and activities in an
accurate manner as well as maximise its functions in international level (Cowling and et. al.,
2015). Such kind of the organisation deals in different areas like Banking, Cement, Pharmacy,
Wholesale etc. So in this they face large number of the issue which hinder the business
performance and profitability in a positive and negative way.
In the organisation, there are different problems which is emphasised by the business
entity such as Lack of development and research, cost of transport, Dependence on cartelisation
for up to revenue and other problems. In order to overcome all weakness, they should try to
provide better facilities to fulfil basic needs and requirement of children in a quick manner. In
this they tries to provides different training and other programmes to their employees so they can
get higher knowledge and treat their all customers in a friendly way (Curran and Storey, eds.,
2016). So all employees are have better skills and talent, they try to perform their best and
achieve long term goals and objectives of company in limited time period. In order to decrease
all issues in an effective and efficient manner they should try to conduct research and
development program. Such kind of secession help the manager in regards to identify basic
needs and wants of the customers towards business products and services.
2.2 Appropriate ways for retaining existing performance
Bestway holding limited is a firm that provides different products and services to the
customers. Their long term goal is to enlarge business operations so that they can provide
services to large number of clients not even in their nation but also through out the world. There
are different ways through which their current performance can be more strengthened and
maintained. Some of them are listed below :
8
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Maintaining proper record of Employees : Bestway holding limited should try to keep
records of their workers so that in the case of any need they easily search that information
and provides the same to the needy person. They have to maintain a sheet of activities
that they are going to provide to their workers in order to be clear about their work loads.
Besides this, they can also keep record of their performance as this helps them in
determining about the ability of any workers and after that they should offer them
services in accordance to that so that they can develop appropriately. Arranging learning based programmes : Bestway holding limited should conduct
several programmes to the employees so in which they can maximising their skills and
knowledge on particular matter. (Storey, 2016) Through this, performance of overall
corporation gets improved and by this way they can seek attention of large number of
customers. So it is essential for the organisation to achieve maximum profit and revenue
in limited time period.
Developing sound relationship : In order to improve the working capabilities of their
enterprise, they have to maintain positive and healthy relationship among staff members
as well as directors. Apart from this, they can also motivate their employees for giving
proper information to the customers and inspire them to share all issues in an effective
manner. (Wajdi, Ummah and Sari, 2017). By creating sound relation, firm can make a
work like a family and each tasks gets accomplished more easily and also on correct time.
2.3 Suggestion for new filed where company can be expanded
Bestway holding limited provides their services and products in its different areas such as
cement, pharmacy, banking and wholesale. Main aim and objectives of such organisation is to
provide effective services or products to the customers in an effective and efficient manner. They
expand their business operations and function in various area where they maintain their strength
as well as achieve long term goals and objectives. There are different ways where company
enlarge their business operation and function in smooth way are describe as below:
New Avenues: It is identify as a large number of the attractive place where entity expand
their business operation and function in smooth manner. Such organisation dealing in different
field such as wholesale, banking, pharmacy and cement (Flynn, McKevitt and Davis, 2015).
They should covers all area for producing their quality products and effective services to the
customers in an effective and systematic manner. So in this revenue and sales of the company
9
records of their workers so that in the case of any need they easily search that information
and provides the same to the needy person. They have to maintain a sheet of activities
that they are going to provide to their workers in order to be clear about their work loads.
Besides this, they can also keep record of their performance as this helps them in
determining about the ability of any workers and after that they should offer them
services in accordance to that so that they can develop appropriately. Arranging learning based programmes : Bestway holding limited should conduct
several programmes to the employees so in which they can maximising their skills and
knowledge on particular matter. (Storey, 2016) Through this, performance of overall
corporation gets improved and by this way they can seek attention of large number of
customers. So it is essential for the organisation to achieve maximum profit and revenue
in limited time period.
Developing sound relationship : In order to improve the working capabilities of their
enterprise, they have to maintain positive and healthy relationship among staff members
as well as directors. Apart from this, they can also motivate their employees for giving
proper information to the customers and inspire them to share all issues in an effective
manner. (Wajdi, Ummah and Sari, 2017). By creating sound relation, firm can make a
work like a family and each tasks gets accomplished more easily and also on correct time.
2.3 Suggestion for new filed where company can be expanded
Bestway holding limited provides their services and products in its different areas such as
cement, pharmacy, banking and wholesale. Main aim and objectives of such organisation is to
provide effective services or products to the customers in an effective and efficient manner. They
expand their business operations and function in various area where they maintain their strength
as well as achieve long term goals and objectives. There are different ways where company
enlarge their business operation and function in smooth way are describe as below:
New Avenues: It is identify as a large number of the attractive place where entity expand
their business operation and function in smooth manner. Such organisation dealing in different
field such as wholesale, banking, pharmacy and cement (Flynn, McKevitt and Davis, 2015).
They should covers all area for producing their quality products and effective services to the
customers in an effective and systematic manner. So in this revenue and sales of the company
9

automatically increase essentially. They should opened its new branch and site at Plymount,
Burrington Way. These are attractive places where business organisation enlarge their all
activities as well as attain desired objectives in limited time duration.
New products and services: Bestway holding limited gives different types of goods and
services to the clients at affordable price. In this business should gives snacks, juices, biscuit,
tobacco and other beverages to the customers. They also provides cements and other effective
goods to their target and potentials clients at reasonable cost. They should merge their all
business operation and activities so they can increase their sales and revenues as compare to
another organisation. Company should try to give online facilities and home delivery of goods so
they can maintain long term relation with their customers.
Development in existing products or services: In order to develop existing services and
products in marketplace as well as customers mind, company should try to use different kind of
communication channel. It includes promotion, advertisement, public relation, posters and other
essential elements (Gërguri‐Rashiti and et. al., 2017). All this are help manager to introduce all
information and data about available commodity.
TASK 3
3.1 Assessment of existing business objectives and plans
Every organisation wants to achieve its goals in a set time frame. To attain targets in an
efficient and effective manner, corporations use different methods to analyse and research so that
they can find their current position in the market (Harris and Patten, 2014). A goal can be of both
short and long term which firms want to accomplish within stipulated time frame. All of these
things, a company can make huge profit and give tough competition to rivals in marketplace.
Bestway holding limited is a industry which deals in different products and service in the United
Kingdom, London. They give effective products and services to the target or potentials clients at
reasonable cost price. Also, this practice is giving them more earnings from others. This
company’s vision, mission and objectives are stated as below:
Business Objectives:
Main objective of Bestway holding limited is to give effective and innovative products or
services to the customers.
Building long term relations with customers by providing qualitative products and
effective services.
10
Burrington Way. These are attractive places where business organisation enlarge their all
activities as well as attain desired objectives in limited time duration.
New products and services: Bestway holding limited gives different types of goods and
services to the clients at affordable price. In this business should gives snacks, juices, biscuit,
tobacco and other beverages to the customers. They also provides cements and other effective
goods to their target and potentials clients at reasonable cost. They should merge their all
business operation and activities so they can increase their sales and revenues as compare to
another organisation. Company should try to give online facilities and home delivery of goods so
they can maintain long term relation with their customers.
Development in existing products or services: In order to develop existing services and
products in marketplace as well as customers mind, company should try to use different kind of
communication channel. It includes promotion, advertisement, public relation, posters and other
essential elements (Gërguri‐Rashiti and et. al., 2017). All this are help manager to introduce all
information and data about available commodity.
TASK 3
3.1 Assessment of existing business objectives and plans
Every organisation wants to achieve its goals in a set time frame. To attain targets in an
efficient and effective manner, corporations use different methods to analyse and research so that
they can find their current position in the market (Harris and Patten, 2014). A goal can be of both
short and long term which firms want to accomplish within stipulated time frame. All of these
things, a company can make huge profit and give tough competition to rivals in marketplace.
Bestway holding limited is a industry which deals in different products and service in the United
Kingdom, London. They give effective products and services to the target or potentials clients at
reasonable cost price. Also, this practice is giving them more earnings from others. This
company’s vision, mission and objectives are stated as below:
Business Objectives:
Main objective of Bestway holding limited is to give effective and innovative products or
services to the customers.
Building long term relations with customers by providing qualitative products and
effective services.
10

Profit maximisation is the main aim and objectives by giving quality and new products to
the customers at reasonable cost.
Vision of enterprise:
Bestway holding limited focuses on giving quality product and services to customers
where they feel comfortable in a healthy environment.
Vision of the company to maintain positive and long term relation with customers. So in
this they easily attract million number of clients towards business commodity. In order to provide accurate training and development to the employees so they easily
deals with all customers. (Abebe, 2014).
Mission: Mission is to provide training and give a positive environment to employees with quality
which can make them smart and thoughtful.
Business plans: Bestway holding limited needs to have a proper plan where they can keep in
expanding their business.
Steps Explanation
Research and analysis Manager of the company should examine and
do proper analysis as per customers needs so
that they can provide accordingly.
Finding purpose of the plan Purpose should be to give quality products or
services to the customers in an effective and
efficient manner.
Company profile To ensure that organisation is earning profit at
its maximum, it is necessary for them to do
analysis which can create plans for the future.
Documentation of data Written data is necessary to see where the
organisation is standing and what their
financial status is (Henrekson and Sanandaji,
2014).
Choosing marketing strategies Hereby, manager of Bestway holding limited
should try to find different strategies and
11
the customers at reasonable cost.
Vision of enterprise:
Bestway holding limited focuses on giving quality product and services to customers
where they feel comfortable in a healthy environment.
Vision of the company to maintain positive and long term relation with customers. So in
this they easily attract million number of clients towards business commodity. In order to provide accurate training and development to the employees so they easily
deals with all customers. (Abebe, 2014).
Mission: Mission is to provide training and give a positive environment to employees with quality
which can make them smart and thoughtful.
Business plans: Bestway holding limited needs to have a proper plan where they can keep in
expanding their business.
Steps Explanation
Research and analysis Manager of the company should examine and
do proper analysis as per customers needs so
that they can provide accordingly.
Finding purpose of the plan Purpose should be to give quality products or
services to the customers in an effective and
efficient manner.
Company profile To ensure that organisation is earning profit at
its maximum, it is necessary for them to do
analysis which can create plans for the future.
Documentation of data Written data is necessary to see where the
organisation is standing and what their
financial status is (Henrekson and Sanandaji,
2014).
Choosing marketing strategies Hereby, manager of Bestway holding limited
should try to find different strategies and
11
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implement them which are unique in nature that
no one follows.
Implementation Planning plays the main role which can lead to
achieve targets in an efficient manner. So, it
should be effectually implemented.
3.2 Revising business plan to incorporate appropriate changes
Business plans is very important and essential in order to achieve long term and desired
goals or objectives of organisation in limited time period. Company face different issues and
problems in their business operations and activities like Lack of development and research, cost
of transport, Dependence on cartelisation for up to revenue etc. In order to overcome all issues in
an effective and efficient manner business could apply different tools and technique's
appropriately. Business entity has various opportunities to expand their business operation and
function in various areas where they attract million customers as well as achieve maximum profit
in limited time period (Hilmersson, 2014). So in this they reduced all difficulties and increase
their profitability and productivity ratio.
Along with this, modification is also necessary at the time of making plan according to
the situations. For these kinds of organisations as in current scenario, a lot of innovative ideas are
coming in employees mind to give better product quality in different ways to customers so that
they can quickly purchase things. Managers should be aware about new technologies that their
rivals can apply to give them tough competition. In last corporation should also take feedbacks
from its employees where it can be seen that where they are standing and what clients think
about its brand image (Mason, 2015). This helps organisations to see where improvement is
needed.
3.3 Preparing an action plan to implement changes
Every organisation works to achieve targets set by them for profit maximisation. For this,
an accurate action plan of a company can helps in reaching to the success in a short period of
time. There are some stages of this that are discussed as below:
Tasks Planned time Explanation
Executive summary 3 weeks Bestway holding limited is providing services
and products in the United Kingdom. Their
12
no one follows.
Implementation Planning plays the main role which can lead to
achieve targets in an efficient manner. So, it
should be effectually implemented.
3.2 Revising business plan to incorporate appropriate changes
Business plans is very important and essential in order to achieve long term and desired
goals or objectives of organisation in limited time period. Company face different issues and
problems in their business operations and activities like Lack of development and research, cost
of transport, Dependence on cartelisation for up to revenue etc. In order to overcome all issues in
an effective and efficient manner business could apply different tools and technique's
appropriately. Business entity has various opportunities to expand their business operation and
function in various areas where they attract million customers as well as achieve maximum profit
in limited time period (Hilmersson, 2014). So in this they reduced all difficulties and increase
their profitability and productivity ratio.
Along with this, modification is also necessary at the time of making plan according to
the situations. For these kinds of organisations as in current scenario, a lot of innovative ideas are
coming in employees mind to give better product quality in different ways to customers so that
they can quickly purchase things. Managers should be aware about new technologies that their
rivals can apply to give them tough competition. In last corporation should also take feedbacks
from its employees where it can be seen that where they are standing and what clients think
about its brand image (Mason, 2015). This helps organisations to see where improvement is
needed.
3.3 Preparing an action plan to implement changes
Every organisation works to achieve targets set by them for profit maximisation. For this,
an accurate action plan of a company can helps in reaching to the success in a short period of
time. There are some stages of this that are discussed as below:
Tasks Planned time Explanation
Executive summary 3 weeks Bestway holding limited is providing services
and products in the United Kingdom. Their
12

main objective is to give higher satisfaction
level by providing quality products and
services to the customers.
Description of company 2 Weeks Above mentioned organisation provides
different products and services to the
customers so they can happy and purchase
more quantity of products.
Market Research 4 Weeks It is very important and essential for the
company to analysis their customers basic
needs and wants towards business products
and services.
Target market 1 week Bestway holding limited can execute its plans
like unique way of giving quality services
after analysing or researching the market.
This helps them to give an overview of
current market like what updates are there
and then can target clients who are in need
(Burrows, 2015).
Marketing and sales 8 Days Bestway holding limited can use different
sorts of activities by which outsiders can get
attracted. This will increase the sale of
services and products that this organisation is
giving for customers.
Request for funding 3 Weeks For raising funds of a company, it is
necessary for managers to request stakeholder
who are interested to invest in the firm.
13
level by providing quality products and
services to the customers.
Description of company 2 Weeks Above mentioned organisation provides
different products and services to the
customers so they can happy and purchase
more quantity of products.
Market Research 4 Weeks It is very important and essential for the
company to analysis their customers basic
needs and wants towards business products
and services.
Target market 1 week Bestway holding limited can execute its plans
like unique way of giving quality services
after analysing or researching the market.
This helps them to give an overview of
current market like what updates are there
and then can target clients who are in need
(Burrows, 2015).
Marketing and sales 8 Days Bestway holding limited can use different
sorts of activities by which outsiders can get
attracted. This will increase the sale of
services and products that this organisation is
giving for customers.
Request for funding 3 Weeks For raising funds of a company, it is
necessary for managers to request stakeholder
who are interested to invest in the firm.
13

TASK 4
4.1 Impact of proposed changes on business and its personnel
A firm reside in a market where environment conditions keeps on changing with time as
new enterprise enter which affect operations of business. Therefore, they are require to create
new ideas which may impact organisation positively or negatively. Company and their members
are affected by some elements, which are as follows:
Finance: Every business require a sufficient amount of capital to manufacture goods and
services for customers and provide them at right time when they need (Masutha and Rogerson,
2014). Firm should have a good relationship with their suppliers for smooth functioning of
activities and this become strength if they provide good quality products and services to the
clients at reasonable price. In this role of manager is identify the different financial sources to
implement their all activities and functions effectively.
Workloads: Bestway holding limited should help employees in order to reducing work
lode. So all workers are work in an effective and efficient manner as well as achieve desired
objectives of firm. They must organise tranning and development activities in order to enhance
their skills and reduce stress. (Cowling and et. al., 2015). In this role and duty of manager is to
divide all work in different team members so in this workload is reduce and entire employees are
work with happily.
Morale and confidence level: Manager of the company should be able to motivate
employees to be active and encourage them to learn new things and increase their capabilities.
They should make them work in a team, not to fight with their subordinates and making them
interactive so that they do not face problem in dealing in a community. They should be brave and
bold, able to tackle problems and to face challenges in the world. In order to increase confident
and moral level of employees, manager of the Bestway holding limited plays vital and important
role in this.
Management system: Bestway holding limited make alterations in the system to build an
effective system which helps management and improves the quality of workforce. Manager
should have abilities to keep employees happy and enjoy. In this manager of the company
provide entire information and data regarding business process and activities. So it is beneficial
for the organisation to attain long term goals and objectives in limited time period.
14
4.1 Impact of proposed changes on business and its personnel
A firm reside in a market where environment conditions keeps on changing with time as
new enterprise enter which affect operations of business. Therefore, they are require to create
new ideas which may impact organisation positively or negatively. Company and their members
are affected by some elements, which are as follows:
Finance: Every business require a sufficient amount of capital to manufacture goods and
services for customers and provide them at right time when they need (Masutha and Rogerson,
2014). Firm should have a good relationship with their suppliers for smooth functioning of
activities and this become strength if they provide good quality products and services to the
clients at reasonable price. In this role of manager is identify the different financial sources to
implement their all activities and functions effectively.
Workloads: Bestway holding limited should help employees in order to reducing work
lode. So all workers are work in an effective and efficient manner as well as achieve desired
objectives of firm. They must organise tranning and development activities in order to enhance
their skills and reduce stress. (Cowling and et. al., 2015). In this role and duty of manager is to
divide all work in different team members so in this workload is reduce and entire employees are
work with happily.
Morale and confidence level: Manager of the company should be able to motivate
employees to be active and encourage them to learn new things and increase their capabilities.
They should make them work in a team, not to fight with their subordinates and making them
interactive so that they do not face problem in dealing in a community. They should be brave and
bold, able to tackle problems and to face challenges in the world. In order to increase confident
and moral level of employees, manager of the Bestway holding limited plays vital and important
role in this.
Management system: Bestway holding limited make alterations in the system to build an
effective system which helps management and improves the quality of workforce. Manager
should have abilities to keep employees happy and enjoy. In this manager of the company
provide entire information and data regarding business process and activities. So it is beneficial
for the organisation to attain long term goals and objectives in limited time period.
14
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4.2 Ways changes will be managed in business
A firm resist chance as they don't want to do any modification in their system so that
there is no delay in the workability of organisation. People tempt to work in a static environment
as they think that they are best in their work, as they are performing it regularly and over passage
of time and innovation in techniques require improvement in skills and knowledge. Their feel
that this bring riskiness in their job as if they are not able to perform their duties on time and in
determined quality then they may lose their position (Curran and Storey, 2016).
An enterprise is required to updating their services and products so that they are able to
attract new clients and for retention of existing customers. If the firm is not making any
variations then this affect their workflow and they are not able to increase their profit. Bestway
holding limited image determine their marketability, if they are making profits and able to
enhance their sales volume.
In this role of managers is to conduct research about the requirements which they are
required to implement in their premise for providing efficient services to customers which make
them a good human. They should include tools which enhance their members qualities so that
they become competent and are able to face complications of the world. But before making any
deviations superior is required to anticipate the present situation and then implement changes
according to the best of the organisation and that modification are not creating any obstacle and
hindrances performance (Nabi and et. al., 2017). Manager is one of the important and main part
of the business success and development. So in this they should try to provide different training
and development secession to their workers. So they attend all programs and increase their basic
knowledge and skills on particular matter.
4.3 Monitor improvements in performance of business over a given time scale
Bestway holding limited needs to do improvement from time to time if they don't want
to loose their client's. In today's world new technologies are coming which are mainly becomes
the part of profit maximisation. If a company is keep on updating itself according to market then
there is a high chance of enhancing its profitability, productivity and give competition to other
corporations of same sector (Nguyen, Newby and Macaulay, 2015). Therefore, company should
go for changes like providing online services where customers are easily acquire all information
and data regarding business products and services.
Goals Time period Review
15
A firm resist chance as they don't want to do any modification in their system so that
there is no delay in the workability of organisation. People tempt to work in a static environment
as they think that they are best in their work, as they are performing it regularly and over passage
of time and innovation in techniques require improvement in skills and knowledge. Their feel
that this bring riskiness in their job as if they are not able to perform their duties on time and in
determined quality then they may lose their position (Curran and Storey, 2016).
An enterprise is required to updating their services and products so that they are able to
attract new clients and for retention of existing customers. If the firm is not making any
variations then this affect their workflow and they are not able to increase their profit. Bestway
holding limited image determine their marketability, if they are making profits and able to
enhance their sales volume.
In this role of managers is to conduct research about the requirements which they are
required to implement in their premise for providing efficient services to customers which make
them a good human. They should include tools which enhance their members qualities so that
they become competent and are able to face complications of the world. But before making any
deviations superior is required to anticipate the present situation and then implement changes
according to the best of the organisation and that modification are not creating any obstacle and
hindrances performance (Nabi and et. al., 2017). Manager is one of the important and main part
of the business success and development. So in this they should try to provide different training
and development secession to their workers. So they attend all programs and increase their basic
knowledge and skills on particular matter.
4.3 Monitor improvements in performance of business over a given time scale
Bestway holding limited needs to do improvement from time to time if they don't want
to loose their client's. In today's world new technologies are coming which are mainly becomes
the part of profit maximisation. If a company is keep on updating itself according to market then
there is a high chance of enhancing its profitability, productivity and give competition to other
corporations of same sector (Nguyen, Newby and Macaulay, 2015). Therefore, company should
go for changes like providing online services where customers are easily acquire all information
and data regarding business products and services.
Goals Time period Review
15

One stop tradition At the finish of 2017 Manager of Bestway holding limited uses
many tools and techniques to improve in
unique ways that helps enhancing skills
and knowledge of employees.
To enlarge their business
organisation.
In between the year
2017
For building the rate of profit,
organisation has to raise its business by
providing more and more services and
products to clients. For enhancement of
this clients satisfaction is necessary.
Facilities In between the year
2017
Importantly, this company try to improve
quality of the services and products that
they give to customers (Flynn, McKevitt
and Davis, 2015). So that they can keep
their clients happy which may increase
their productivity as well as profitability.
Acquire attention by
numerous number of clients
In between the year
2017
For keeping proper goodwill in the
marketplace, Bestway holding limited
uses different tools and techniques by
which it can attract more and more clients
this tends to profit maximisation.
CONCLUSION
The above assignment expressed that small corporations plays a main role in economical
growth of a country. These companies majorly gives employment to needy people. To find its
weak and strong points firm uses SWOT analysis which may help in decision making for
managers and leaders of the firm. It is required for all enterprises in every sector to grab the
favourable opportunities and take actions on them to enhance their productivity and profitability
in a short period of time. Apart from this, in the assessment it has also be shown that training and
development process can increase skills and knowledge of every individual which is beneficial
16
many tools and techniques to improve in
unique ways that helps enhancing skills
and knowledge of employees.
To enlarge their business
organisation.
In between the year
2017
For building the rate of profit,
organisation has to raise its business by
providing more and more services and
products to clients. For enhancement of
this clients satisfaction is necessary.
Facilities In between the year
2017
Importantly, this company try to improve
quality of the services and products that
they give to customers (Flynn, McKevitt
and Davis, 2015). So that they can keep
their clients happy which may increase
their productivity as well as profitability.
Acquire attention by
numerous number of clients
In between the year
2017
For keeping proper goodwill in the
marketplace, Bestway holding limited
uses different tools and techniques by
which it can attract more and more clients
this tends to profit maximisation.
CONCLUSION
The above assignment expressed that small corporations plays a main role in economical
growth of a country. These companies majorly gives employment to needy people. To find its
weak and strong points firm uses SWOT analysis which may help in decision making for
managers and leaders of the firm. It is required for all enterprises in every sector to grab the
favourable opportunities and take actions on them to enhance their productivity and profitability
in a short period of time. Apart from this, in the assessment it has also be shown that training and
development process can increase skills and knowledge of every individual which is beneficial
16

for the organisations. Lastly in project, it is focusing on how business entity makes plans and
implements them which gives satisfactory services to clients and this enhances goodwill, brand
image of firm and also helps in profit making.
17
implements them which gives satisfactory services to clients and this enhances goodwill, brand
image of firm and also helps in profit making.
17
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REFERENCES
Books and Journals
A. Harris, M. and P. Patten, K., 2014. Mobile device security considerations for small-and
medium-sized enterprise business mobility. Information Management & Computer
Security. 22(1). pp.97-114.
Abebe, M., 2014. Electronic commerce adoption, entrepreneurial orientation and small-and
medium-sized enterprise (SME) performance. Journal of Small Business and Enterprise
Development. 21(1). pp.100-116.
Brustbauer, J., 2016. Enterprise risk management in SMEs: Towards a structural model.
International Small Business Journal. 34(1). pp.70-85.
Burrows, R. ed., 2015. Deciphering the Enterprise Culture (Routledge Revivals):
Entrepreneurship, Petty Capitalism and the Restructuring of Britain. Routledge.
Cowling, M. and et. al., 2015. What really happens to small and medium-sized enterprises in a
global economic recession? UK evidence on sales and job dynamics. International
Small Business Journal. 33(5). pp.488-513.
Curran, J. and Storey, D. J. eds., 2016. Small firms in urban and rural locations. Routledge.
Flynn, A., McKevitt, D. and Davis, P., 2015. The impact of size on small and medium-sized
enterprise public sector tendering. International Small Business Journal. 33(4). pp.443-
461.
Gërguri‐Rashiti, S and et. al., 2017. ICT, innovation and firm performance: the transition
economies context. Thunderbird International Business Review. 59(1). pp.93-102.
Henrekson, M. and Sanandaji, T., 2014. Small business activity does not measure
entrepreneurship. Proceedings of the National Academy of Sciences. 111(5). pp.1760-
1765.
Hilmersson, M., 2014. Small and medium-sized enterprise internationalisation strategy and
performance in times of market turbulence. International Small Business Journal. 32(4).
pp.386-400.
Mason, C. M., 2015. Spatial variations in enterprise: the geography of new firm formation.
Deciphering the Enterprise Culture: Entrepreneurship, Petty Capitalism, and the
Restructuring of Britain.–1991,–Р. pp.74-107.
Masutha, M. and Rogerson, C. M., 2014. Small enterprise development in South Africa: The role
of business incubators. Bulletin of Geography. Socio-economic Series. 26(26). pp.141-
155.
Nabi, G. and et. al., 2017. The impact of entrepreneurship education in higher education: A
systematic review and research agenda. Academy of Management Learning &
Education. 16(2). pp.277-299.
Nguyen, T. H., Newby, M. and Macaulay, M. J., 2015. Information technology adoption in small
business: Confirmation of a proposed framework. Journal of Small Business
Management. 53(1). pp.207-227.
Ratten, V., 2014. Future research directions for collective entrepreneurship in developing
countries: a small and medium-sized enterprise perspective. International Journal of
Entrepreneurship and Small Business. 22(2). pp.266-274.
Schaper, M. T. and et. al., 2014. Entrepreneurship and small business.
Spence, L. J., 2016. Small business social responsibility: Expanding core CSR theory. Business
& Society. 55(1). pp.23-55.
18
Books and Journals
A. Harris, M. and P. Patten, K., 2014. Mobile device security considerations for small-and
medium-sized enterprise business mobility. Information Management & Computer
Security. 22(1). pp.97-114.
Abebe, M., 2014. Electronic commerce adoption, entrepreneurial orientation and small-and
medium-sized enterprise (SME) performance. Journal of Small Business and Enterprise
Development. 21(1). pp.100-116.
Brustbauer, J., 2016. Enterprise risk management in SMEs: Towards a structural model.
International Small Business Journal. 34(1). pp.70-85.
Burrows, R. ed., 2015. Deciphering the Enterprise Culture (Routledge Revivals):
Entrepreneurship, Petty Capitalism and the Restructuring of Britain. Routledge.
Cowling, M. and et. al., 2015. What really happens to small and medium-sized enterprises in a
global economic recession? UK evidence on sales and job dynamics. International
Small Business Journal. 33(5). pp.488-513.
Curran, J. and Storey, D. J. eds., 2016. Small firms in urban and rural locations. Routledge.
Flynn, A., McKevitt, D. and Davis, P., 2015. The impact of size on small and medium-sized
enterprise public sector tendering. International Small Business Journal. 33(4). pp.443-
461.
Gërguri‐Rashiti, S and et. al., 2017. ICT, innovation and firm performance: the transition
economies context. Thunderbird International Business Review. 59(1). pp.93-102.
Henrekson, M. and Sanandaji, T., 2014. Small business activity does not measure
entrepreneurship. Proceedings of the National Academy of Sciences. 111(5). pp.1760-
1765.
Hilmersson, M., 2014. Small and medium-sized enterprise internationalisation strategy and
performance in times of market turbulence. International Small Business Journal. 32(4).
pp.386-400.
Mason, C. M., 2015. Spatial variations in enterprise: the geography of new firm formation.
Deciphering the Enterprise Culture: Entrepreneurship, Petty Capitalism, and the
Restructuring of Britain.–1991,–Р. pp.74-107.
Masutha, M. and Rogerson, C. M., 2014. Small enterprise development in South Africa: The role
of business incubators. Bulletin of Geography. Socio-economic Series. 26(26). pp.141-
155.
Nabi, G. and et. al., 2017. The impact of entrepreneurship education in higher education: A
systematic review and research agenda. Academy of Management Learning &
Education. 16(2). pp.277-299.
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19
enterprise case study. Corporate Social Responsibility and Environmental Management.
21(1). pp.52-64.
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Wajdi, M. B. N., Ummah, Y. C. and Sari, D. E., 2017. UKM Development Business Loan.
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<http://smallbusiness.chron.com/definition-smallscale-enterprise-17652.html>.
19

APPENDIX
1.Bestway’s group profits and loss statements:
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1.Bestway’s group profits and loss statements:
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2.Smith retail limited:
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