ITC563 IT Management Issues: Bidtaxi Case Study Analysis & Evaluation

This document presents a case study analysis and evaluation of Bidtaxi, a ride-sharing service, focusing on its IT management issues. It highlights the company's business operations, including web-based route disclosure systems, rideshare facilities, and fleet management systems, and how these support client services. The analysis concludes with recommendations for enhancing business growth and revenue, such as implementing ride-sharing services, consistent improvement strategies, and wallet payment options. The document also emphasizes the benefits for taxi drivers registered with Bidtaxi and explores strategies to increase business growth and revenue.

ITC563
IT Management Issues
Assessment-2
Case Study Analysis & Evaluation
Student Name: Ravikumar Rajendrakumar Patel
Student ID: 11603876

Ravikumar Rajendrakumar Patel 11603876
Table of Contents
Executive Summary......................................................................................................2
Introduction...................................................................................................................3
Business operations.....................................................................................................5
Conclusion....................................................................................................................8
Recommendations........................................................................................................9
References.................................................................................................................11
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Ravikumar Rajendrakumar Patel 11603876
Executive Summary
The Bidtaxi is another new business application that gives the administrations for
ride sharing, not at all like other taxi organizations that give the taxi administrations in
view of settled cost contingent upon distance factor and time factor. Bidtaxi, the
name clarifies that it enables clients to offer on to the ride administrations. In Bidtaxi
client enters his beginning location and the goal where he needs to arrive, time of
adventure and the aggregate number of travellers. The Bidtaxi server now interacts
with various drivers accessible and gives the points of interest specified by the client.
The aggregate fare toll, separation, time and course is assessed by the Bidtaxi
system and is given to both client and cab driver. The reply of the cab driver is
displayed to the client in real time and if the customer once agrees to the deal the
deal gets a lock on that trip fare.
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Ravikumar Rajendrakumar Patel 11603876
Introduction
The trip is tracked by Bidtaxi with the help of GPS services. The final payment to the
cab driver is made after the trip ends by the customer. The Bidtaxi system is
developed for enlightening the ride-sharing facilities.
 Business shapes are not by any means used as a piece of state or city
masterminding frames.
 There is an incredible fight in organizing, redesigning and systematizing the
new improvements by virtue of progressive updates being created of
development.
 On extending the adequacy of transportation structure organization and
movement, the relentless quality gets extended through fewer delays.
 Useful and basic techniques require collaboration with various distinctive
organizations like emergency organizations and law prerequisite.
 The transportation system is necessary because it is an integral part of multi-
modal traffic management. Factors of multi-modal traffic management are
throughput and delays (Furuhata, Dessouky, Ordóñez, Brunet, Wang &
Koenig, 2013).
Public transportation service for the task of business is-
1. The affecting systems are particularly compelling as this is essential effect
in working up the organization of multi-secluded movement. The particular
choice coming has grabbed the basic of these impacts and strategies for
the payload improvement and travel mastermind. Delay and yield are the
tremendous impact components of organization of multi-articular
development.
2. The traveller information is really an essential portion of the advancement
to drivers. Customers needed the choice decisions in this way they ought
to be outfitted with minute information. Reporting in the way the customer
is transforming into an esteemed information is shared with the true
objective of transportation organize.
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Ravikumar Rajendrakumar Patel 11603876
3. To unblemished, a danger in the development ways is estimated as an
extensive portion of diminishing defers that are not rehashing in nature.
Organization of event needs to fortunate and responsive passing on the
ability to reply to the situation and ensure that typical things are obtained
errand quickly.
4. The transportation of public ask for the organization is set up finished the
framework for the customer's scattering. The transportation structures
organization and errand fixate on asserting that framework asks for is
overseen suitably.
5. The benefits in the state of a careful transportation structures organization
and errands don't come particularly helpful locale.
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Ravikumar Rajendrakumar Patel 11603876
Business operations
Some of the businesses activities of the Bidtaxi framework that will bolster the
Bidtaxi cab in helping their clients all the more suitably are;
1. Web-Based peculiar bearing disclosure system
Explorers go up against a test especially when voyagers are in a different city and
are persistently crying of some exploitative auto driver if they reroute or cheat. In this
way, there is awesome need of recognizing inconvenience making of taxes by the
help of GPS tremendous data examination. Presently an operational system for
impossible to miss heading area moreover named as OnTrade to enhance taxi
advantage with the use of GPS tremendous data. This procedure here mainly
consolidates two phases, main is course proposition and succeeding is the
operational area.
In the underlying advance obviously proposition, riders are made with the help of
count obviously recommendation however in the following stage an operational
strategy for odd heading recognizable proof is shown to find cabs taking driving
variations from the norm. Taxi advantage is directed by some computerized equip
like overall arranging structure equipment and framework system like cab booking
from the superior area. The GPS records plus information of a noteworthy instructive
accumulation as a flexible enrolling development from taxis that is GPS arranged
over GPS tremendous data. This will profit in expanding appreciation of potential
data to move beyond with road organize stream (McGraw, Fitzgerald & Bryant).
2. Rideshare Facility
Sharing ride has grabbed a solid a tried and true adjusts at various commercials. It
has various favourable circumstances for the taxi driver, customers and organization.
For client
 It is moreover an inconceivable favourable position for organization of
ridesharing as taxes are likewise considerably lesser than standard
organization of taxi. Bidtaxi can incorporate this carpool advantage which will
help in cost drop influencing it to direct notwithstanding for the small economic
rank people.
 No cash exchange everything is dealt with on flexible applications like every
part of ridesharing organization. In order to use this organization, it is a key to
simply set-up slant of a portion of the client phone by Bidtaxi. Tax is stood
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Ravikumar Rajendrakumar Patel 11603876
managed by the application when trip is asked. It is not essential for the car
driver to carry cash (Ciari & Axhausen).
For taxi drivers
 Make incredible money: Choosing car driver as a decision to obtain
extraordinary money can end up being a great option. Various people can lift
them as decision to help up their compensation. People starting ridesharing
organization and return it as lasting. Further, if car driver wants to gain more
using Bidtaxi then they are allowed to the extent of spurring powers so as to
gain additional.
 Being a taxicab proprietor, the single limit of utilized at what time and where
they desire to. The auto driver is much like an independently employed
substance rather than a specialist where the car driver builds up his own
principles. For example, the aggregate rides build; driver will gain more
money (d'Orey, Fernandes & Ferreira).
3. Fleet Management System-
Its preferences can be refined to the expert directly concluded the connection. This
structure can be used to drive information like had, off crap or voyaging. Various
preferences which when realized can bring marvels and it will basically sooth
structure progressively.
 Development of time organization: Fleet organization updates efficiency by
saving time of auto driver, directors, and officials and also method. It
motivates Bidtaxi with believability obviously masterminding profitably and
feasibly to get latest development updates and besides to envision the trip
period. Over this auto, driver schedule will be regulated, and data on transport
can be developed.
 Fuel organization Expense can be decreased with various functionalities.
Following structure will be helpful in the organizing of refuel regions.
Supportive course needs to be composed which maintains a strategic
distance from each one of the options wherever street turned parking garage
or time utilization is accessible.
 Better customer advantage with the help of fused after system; Bidtaxi has the
ability to get persistent information of customers. Also, cargo is gotten safely
and in time inciting change in shopper dependability which may provoke
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Ravikumar Rajendrakumar Patel 11603876
administering whole deal pay or long-term incorporation (McGregor, Brown,
Glöss & Lampinen).
 The option of burglary expectation diminishes the assurance cost because of
the danger of setback diminishment. Moreover, in a whole deal approaching
this structure wills off the cuff security on boulevards and decrease rates of
disaster. Finally, it will reduce the security cost.
 The responsibility of concerning which is connected with vehicle assurance is
possible by virtue of compensation and enhanced use of the automobile. This
structure will moreover allow the notices in perspective of distance, record
time or some additional conditions decided.
 Decrease interference and resource headway: The lessening in intrusion
holds the
 Principle of enhancing advantage and gainfulness. Exactly when a decision
will be instructed and at the time of journey stopping the car will be restricted.
In resource headway, engine waiting or driver direct bits of learning can
develop dynamically.
 Make the greater part of vehicle use Bidtaxi administrators will be helped by
organization structure to diminish any got done with speeding, diminish fuel
use or lessening assemble of apparatus time of car (Wei, & Forougi).
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Ravikumar Rajendrakumar Patel 11603876
Conclusion
I have discussed the Bidtaxi Company and the business operations needed for the
company to enhance company’s growth and reach the goal. Also, different
suggestions are made so as to increase the business growth and revenue. In this
document, I have discussed the business operations for Bidtaxi with showing the
benefits for the taxi driver who are registered in the Bidtaxi. The Bidtaxi is the
organization that has a goal to provide services to the peoples and also focus how to
increase the business growth.
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Ravikumar Rajendrakumar Patel 11603876
Recommendations
1. Sharing ride services
A sharing ride administration is where the client organizes one-time ride sharing for a
short duration. It’s a simple and inexpensive approach to getting a taxi if the client
wants to go someplace. In ride-sharing administration, three advances are utilized
GPS route:
Here GPS explore driver’s course and masterminding the offer trips.
Social Links:
It makes trust among the clients and cab drivers.
Smartphones:
By cell phones, the client can request for a trip from several locations.
Advantages of service that is Ride-Sharing:
 The client can rate and review the driver and rides they conduct. Each ride is
followed by a particular client, which makes Bidtaxi responsible towards the
client.
 The car driver picks the passages to acknowledge and function as far as they
prefer.
 Driver who works all day and works more than his daily target and takes more
trips for an additional wage.
 Numerous clients are impolite with car driver of general taxicabs. At the point
when the clients guarantee that they become most ideal administrations as it
assembles trust among the clients and drivers (Dosen & Rosolen).
2. Implement a technique for consistent change Improvement in productivity
is a relentless activity.
There are certain proposals remembering the ultimate objective to achieve a game
plan for consistent modification. It’s expected to overview the considerable readiness
and competition in Bidtaxi however not copy methodologies of various associations.
Or then again perhaps external help can be searched for to dismember the
characteristics and inadequacy as this is going to enhance benefit. A compelling
system will provoke awesome information stream that is basic for productive
structure use of Bidtaxi. Corporeal exertion here is diminished which would incite
expansion in driver prosperity while in the meantime motivating. This request step
ought to be set up for reviewing any irregularities in Bidtaxi that is not at the same
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Ravikumar Rajendrakumar Patel 11603876
time. Immediately, simply couple of requirements ought to be steered to get smart
results. Moreover, the particular gathering must be dispensed to particular test to
refresh it. Jump forward accomplishments must be hunt down to alteration problems
into productivity after which the results should be evaluated. For this intense method
can be subcontracting on the grounds that it will monetarily adroit and builds much
productivity. Zone, client proximity and conveyance should be overviewed to get
existing price and formation. Essential association together to allow a proficient
Bidtaxi to create and develop as a right organization would improvise transport
commercial centre.
3. Wallet payment
A wallet instalment is a product program is utilized for online buy exchanges. A
wallet instalment is utilized for a client once they do not convey cash and after that,
they utilized the wallet instalment. A wallet instalment is a record where the client
can include their cash. Likewise, when the client gives benefit and takes rehashed
rides at that point organization gives the prizes and extra focus those cash and
indicates are included in the payment wallet. A client can include their card subtle
elements and increase their sum to the payment wallet. It’s the ideal method where
the client makes payment to their tolls (Chan, & Shaheen).
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Ravikumar Rajendrakumar Patel 11603876
References
 Furuhata, M., Dessouky, M., Ordóñez, F., Brunet, M. E., Wang, X., & Koenig,
S. (2013). Ridesharing: The state-of-the-art and future
directions. Transportation Research Part B: Methodological, 57, 28-46.
 Dosen, I., & Rosolen, H. (2016). Uber and Ridesharing.
 McGregor, M., Brown, B., Glöss, M., & Lampinen, A. (2016). On-Demand Taxi
Driving: Labour Conditions, Surveillance, and Exclusion. In The internet,
policy & politics conference.
 McGraw IV, W. H., Fitzgerald, R. L., & Bryant, M. K. (2016). U.S. Patent No.
9,342,963. Washington, DC: U.S. Patent and Trademark Office.
 Wei, H., & Forougi, S. (2016). U.S. Patent No. 9,519,921. Washington, DC:
U.S. Patent and Trademark Office.
 Chan, N. D., & Shaheen, S. A. (2012). Ridesharing in North America: Past,
present, and future. Transport Reviews, 32(1), 93-112.
 Ciari, F., & Axhausen, K. W. (2012, January). Choosing carpooling or
carsharing as a mode: Swiss stated choice experiments. In 91st Annual
Meeting of the Transportation Research Board, Washington, DC.
 d'Orey, P. M., Fernandes, R., & Ferreira, M. (2012, September). Empirical
evaluation of a dynamic and distributed taxi-sharing system. In Intelligent
Transportation Systems (ITSC), 2012 15th International IEEE Conference
on (pp. 140-146). IEEE.
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