Literature Review: Big Data and Competitive Advantage Analysis
VerifiedAdded on 2020/10/04
|5
|843
|45
Literature Review
AI Summary
This literature review examines the significant role of big data in achieving sustainable competitive advantage, drawing on the views of Chen and Zhang (2014), Wu et al. (2014), and Hashem et al. (2015). It explores how effective big data management, including data gathered from surveys, feedback, and market analysis, allows organizations to understand customer needs, improve operational efficiency, and enhance productivity and profitability. The review highlights the importance of leveraging big data to identify opportunities, mitigate threats, and make informed strategic decisions. It also emphasizes the role of data analysis in improving product and service quality, enhancing customer satisfaction, and driving return on investment. The review concludes by underscoring the value of big data in managing organizational, financial, and technical operations to gain a competitive edge.
1 out of 5