BIZ101: Source Analysis of Communication Tools and Motivation

This assignment provides a source analysis of four articles focused on boosting workplace motivation through innovative communication tools. The analysis includes summaries of each source, evaluating their key arguments, methodologies, and limitations. The first article by Johnson (2017) discusses essential communication tools for streamlining workflow and increasing productivity. Yuan et al. (2013) explore the use of ICT for knowledge sharing and its impact on employee motivation. Njoroge & Yazdanifard (2014) highlight the importance of social and emotional intelligence in a multigenerational workplace, while Rajhans (2012) emphasizes the role of effective organizational communication in employee motivation and performance. Each source is assessed based on the five tests of reliability (authority, audience, transparency, objectivity, and currency), offering a comprehensive overview of the topic.

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Boosting workplace motivation through innovative communication tools

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Topic- Boosting workplace motivation through innovative communication tools
Johnson, Z., (2017). Boost employee engagement with employee communication tools.
Retrieved from: https://www.business.com/articles/social-collaboration-tools-for-
businesses/
According to Zac Johnson, five tools are essential for streamlining employees' communication
and the process of workflow. The aim of the author is to increase productivity as well as
improving the performance by engaging the team. The studies of research include the platform
for leading the way of communication and engagement tools. A proper communication solution
is considered imperative for the success of the organization.
The limitation of the research conducted by the author shows that there is a way of improving
collaboration and team engagement for connecting the team. The finding of the research is about
using an encouraging collaboration for employee engagement and productivity. The additional
platform which is considered by the author for employee engagement is the Zoho Connect app,
Crowdicity helps in creating original and innovating ideas and Convo is a solution for
exchanging ideas among the business units. The platforms are analyzed by the author for
providing the tools for communication at the workplace. Communication tools must be carefully
used. The challenges are
As per five tests of reliability, authority is presented in the article because the author is published
experts and the article was published by the business site which is considered a credible source.
Organizations are the audience of the topic for implementing the collaboration and engagement
at the workplace. Transparency is maintained while collecting the information which is collected.
Objectivity is presented for improving productivity at the workplace. The currency was
presented as the article was published on July,17.

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Yuan, Y. C., Zhao, X., Liao, Q., & Chi, C. (2013). The use of different information and
communication technologies to support knowledge sharing in organizations: From e‐mail
to micro‐blogging. Journal of the American Society for Information Science and
Technology, 64(8), 1659-1670.
The author has presented the paper which includes the challenges for sharing the
knowledge. The importance of technology is explained by the author in the report. The methods
of knowledge sharing are discussed for the purpose of communication. The research is conducted
by the author on the basis of previous studies which includes that the second method is used by
the author for research. The author talked about social media usage for knowledge and
information sharing in the different groups of employees. The findings of the article are
knowledge sharing is for a competitive edge and motivating employees. The limitation of this
article is that it does include the way of motivation for employees at the workplace. The research
includes multiple tools for exploring complementary and competing relationships. ICT is
included in the research for enabling more effective knowledge sharing and improving the
performance of the organization.
As per the five tests of Reliability, authority is present as the authors are experts in
research and presented the study by the Journal of the American Society for Information Science
and Technology. Organizations are the audience of the research for sharing the information the
latest technology is used at the workplace. Transparency is maintained for collecting the
information. Objectivity was present for understanding the new technology which increases
productivity. The currency was present and the information is latest and was published in 2013.

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Njoroge, C. N., & Yazdanifard, R. (2014). The impact of social and emotional intelligence on
employee motivation in a multigenerational workplace. Global Journal of Management
And Business Research.
The author has presented the paper for discussing employee motivation importance for
the success of the organization. The author has presented anecdotal evidence on the essentials for
motivation which includes emotional and social intelligence. The secondary research is used by
the author which reflects on the communication tools which support improving the performance.
The limitation of the article is that the author did not discuss the tools for implementing
employee motivation. In the research, the best way for motivating employees is included in a
multigenerational workplace. The main motivating drivers which are included by the author are
job security and immersion of work. The positive impact of emotional and social intelligence is
analyzed by the author for the satisfaction of employees. The research is conducted by the author
with the help of a secondary method including journals, books, and websites.
As per the five tests of reliability, in the paper authority is presented as both the authors
are article experts and the article was published by the Global Journal of Management And
Business Research which is a credible source. The audience of the research was an organization
for conveying the message and helping to implement it. Transparency was maintained as
secondary information was collected by authors. Objectivity was presented for understanding
and facilitating the new technology. The currency was present as the information was published
in 2016.

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Rajhans, K. (2012). Effective organizational communication: A key to employee motivation and
performance. Interscience Management Review, 2(2), 81-85.
Rajhans, 2012 has presented the article in which he has stated that organizational
communication plays a crucial role in motivating and presented the improving performance. The
author has supported the research with the help of methodology and literature review. The author
has explored the interrelation between communication and motivation and its impact on the
performance of the employee. This research includes effective communication at the workplace
that leads to the satisfaction of job, commitment in an organization and increasing trust at the
workplace. The author has supported the article results and discussion which includes the
relationship, decision making and efforts of employees, and culture of communication as well as
teamwork. The findings of the article are downward and upward communication is effective for
making decisions and improving performances. The limitation of this article is the lack of
quantitative review on the topic as the ways of communication for improving motivation in the
modern world.
As per the five tests of reliability, authority is present as the author is an expert of this
paper and the study was published and reviewed by Interscience management Review which is a
credible source. The organizations are the audience as they use the information for making
communication. Transparency is maintained for selecting the information and the researcher has
interpreted the information. Objectivity was presented for understanding and producing the
information for improving the performance. Currency is presented in the paper as it was
published in 2013 and the latest information was used in the study.

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Reference
Johnson, Z., (2017). Boost employee engagement with employee communication tools.
Retrieved from: https://www.business.com/articles/social-collaboration-tools-for-
businesses/ Accessed on 21 December 2019
Njoroge, C. N., & Yazdanifard, R. (2014). The impact of social and emotional intelligence on
employee motivation in a multigenerational workplace. Global Journal of Management
And Business Research.
Rajhans, K. (2012). Effective organizational communication: A key to employee motivation and
performance. Interscience Management Review, 2(2), 81-85.
Yuan, Y. C., Zhao, X., Liao, Q., & Chi, C. (2013). The use of different information and
communication technologies to support knowledge sharing in organizations: From e‐mail
to micro‐blogging. Journal of the American Society for Information Science and
Technology, 64(8), 1659-1670.